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Speeds of UK 4G and 5G Mobile Networks Benchmarked by Ofcom Study

Ofcom, the UK telecoms regulator, has recently published their latest Mobile Matters report for 2024. The report, using crowdsourced data from Opensignal collected between October 2023 and March 2024, has been used to benchmark how UK mobile broadband networks are performing. It includes data for Three UK, O2, Vodafone and EE.  

You might be a bit surprised by some of the results – The study was full of interesting details and revelations. 

Prevalence of 4G Connections Over 5G

Interestingly, over this 6 month period, 78% of cellular network connections were to 4G networks. Just 19.6% of connections were on 5G. 

Where a 5G network was available from their mobile network operator, mobile users were able to access data services on that 5G network on 98.4% of occasions. This is compared to 97.2% on 4G and 85% on 3G. 

More 5G Mobile Connections in Urban Areas than Rural

Mobile Connections via 5G in urban areas were double that of rural areas (20.9% compared to 10.4% respectively). 

Generally, 4G was more prevalent in rural areas than urban. 

Rural – 4G (85.6%), 3G (3.8%)

Urban – 4G (76.9%), 3G (2.1%) 

You may also be interested to see how this differs across the nations. 

And by mobile network operator (MNO). 

As you would expect, 5G networks were found to offer faster downstream connectivity than 4G and 3G. 

The percentages of an average download speed of 100 Mbit/s (or higher) were

5G: 47% 

4G: 11%

3G: 3%

The percentages of an average download speed of under 2Mbit/s were

5G: 1%

4G: 5%

3G: 22%

Which mobile network had the best download speeds over 5G?

The highest share of those higher download speeds on 5G (100Mbit/s and above) went to Three UK with 60%. O2 had the least connections with that download speed over both 5G (32%) and 4G (3%). 

Which Mobile Network Has The Fastest Response Time? (Lowest Latency)

For 5G connections, Three UK had the fastest average response time (16.3 milliseconds). In comparison, the fastest average response time over 4G was EE (18.3ms). O2 again lagged behind, with customers revealing the slowest average response time on 5G (21.4ms) and over on 4G it was Vodafone with the slowest response time (23.7ms).

A Wealth of Mobile Data

This report is packed full of interesting data – Far too much for us to be able to share in one article unfortunately! We’d be here all day.  

We’d certainly recommend perusing the data tables and reading through the results of what Ofcom and Opensignal have to report from consumers over this latest study’s 6 month period. 

You can read the full report here. What stood out most to you?

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Which Is The Best Mobile Network for 4G/5G in the UK 2023?

Opensignal, the leading global provider of independent insight and data into network experience and market performance, last week published their latest report on Mobile Network Experience for the second half of this calendar year.

Their reports and insights are the independent global standard for understanding the true state of the world’s communications networks based on measurements of real user experience. 

The Mobile Network Experience Report is based on crowdsourced data (the process of obtaining data from a large number of sources in order to generate insights). It was gathered from users on hundreds of thousands of devices, including smartphones. 

Data was collected between the 1st June and the 29th August 2023. This latest report looks at mobile broadband services (4G and 5G) from the 4 primary UK mobile operators and how they compared across various categories. The operators are:

  • EE
  • Vodafone
  • O2
  • Three UK

Which network delivered the best mobile broadband performance? 

Overall, the best networks seemed to be EE and Three UK. 

In this study, it mostly looked at the combined performance of 3G, 4G and 5G networks. However, it did look at some 5G connections individually. 

In 1st Place

The most awards went to EE. They won 7 of the categories, and came joint top on 3 others. This is slightly less than last year, when they won 8 categories and came joint top in 5. 

In 2nd Place 

Three UK took 2nd place, which matches their top performance in other studies for availability and download and upload speeds on 5G. 

They also came joint top for 5G Video Experience and 5G Live Video Experience. 

The Winners by Category

You can see which of the various categories were won by which network in the infographic below. 

You can see that O2 were the bottom of the pile with just one award, which was joint with all 3 of the other networks for 5G Availability. 

Vodafone had just one award (for Voice App Experience) along with 4 joint winnings for Video Experience, 5G Video Experience, 5G Live Video Experience and 5G Availability. 

Opensignal-uk-mobileawards-H2-2023

With thanks to Opensignal for the graphic detailing the categories and winners. 

Download Speed Experience – All Mobile Connections

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
EE4047.7
Three UK34.535.4
Vodafone2725
O220.919.3

Download Speeds – 5G

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
Three UK205.5237.7
Vodafone114.3100.6
EE99.5122.3
O27775

Upload Speed Experience – All Mobile Connections

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
EE9.39.8
Vodafone88.2
Three UK6.36.2
O25.15.1

Upload Speeds – 5G

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
Three UK17.517.3
EE15.916.9
Vodafone14.914.9
O29.89.8

UK Availability % – All Mobile Connections

Network% UK Availability H2% UK Availability H1
Three UK99.199
EE98.598.3
Vodafone97.597.3
O297.397

UK Availability % – 5G

Network% UK Availability H2% UK Availability H1
EE10.69.8
Three UK10.310.6
O210.18
Vodafone109.7

Summary

You’ll see from the data above that performance leaders EE and Three UK have actually lost some of their download speed in comparison with the first half of the year (H1). For EE, this meant a drop from 2nd to 3rd place in the 5G download performance category.

The availability of 5G performance (measured using the % of time spent on a 5G connection) improved across all networks with O2 delivering the biggest overall increase despite being near the bottom for the majority of categories. 

Unfortunately, it would seem that their merger with Virgin Media (VMO2) hasn’t shown to have had much of an impact on performance as they remain the lowest rated mobile operator across most of the categories which remained a common trend over recent years.

It’s good to note that as with most pieces of research, studies of this nature do have their limitations. The data set, as mentioned above, was crowdsourced meaning that this app-based data can be affected by various limitations and factors such as the location of the device and the various plans being used on those devices. 

It also doesn’t allow a solid baseline as there are no common bases across hardware and environment. 

So remember that collected data and testing performance in this way may not always give a complete picture. However, Opensignal are one of the more reliable organisations when it comes to analysing data such as this. 

Which mobile network operator are you with – And would you agree with the results? 

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