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Top UK Mobile Networks for H2 2023 Revealed by RootMetrics Benchmark

How did UK mobile networks perform in the second half of 2023 when it comes to 4G, 5G and mobile broadband?

RootMetrics (now an Ookla company), a mobile analyst firm, has not long published their latest benchmark study of UK mobile networks (4G and 5G) and mobile broadband performance for H2 2023. 

RootMetrics offers scientifically collected and crowdsourced mobile network performance information to consumers and the industry. The firm captures user information by testing network performance when consumers are using their mobile phone for voice or data communications. 

Results of the latest biannual benchmarking report which once again see EE (BT) come out on top against their UK network rivals at Vodafone, Three UK and O2 (VMO2). 

Which UK mobile network is the best for 4G/5G?

When it comes to 5G performance, the picture painted by this recent report isn’t so clear-cut.

This latest study used data from a 5G-enabled, latest model of Samsung smartphone (the actual model was not disclosed in the report). It was purchased from operator stores and tested for both 4G and 5G performance across all 4 primary UK operators within 16 of the most populated UK cities. 

In summary, the study consisted of:

  • 1 latest model Samsung smartphone
  • 4 primary UK mobile operators
  • 16 UK cities
  • 634,942 tests across hundreds of locations
  • 788 locations were indoor
  • 24,179 miles driven during both the day and night

Results were divided into the following categories:

  • Network reliability
  • Speed
  • Data
  • Call and text quality

Scores were given out of 100 (100 being the highest score). As you can see from the data representation from RootMetrics below, EE came out on top across all categories, while VMO2 were found at the bottom of most. 

Interestingly, every one of the 4 primary UK operators saw a decrease in their overall scores when compared to the last RootMetrics report 6 months prior. 

The Overall Scores for H2 2023 (vs H1 2023), in order of best to worst, are:

1. EE – 94.2 (down from 95.9)
2. Vodafone – 90.1 (down from 92)
3. Three UK – 89.3 (down from 90.2)
4. O2 – 86.4 (down from 86.7)

So which is the best UK mobile network? When we look at the average (median) UK download speeds for both 4G and 5G networks, then the strongest data speeds were delivered by EE (68.6Mbps, which was up from 65.1Mbps in the last report).

Vodafone also saw an increase in data speeds, increasing to 34.5Mbps (from 29.4Mbps). Despite O2 improving their data speed score from 15.5Mbps to 19.9Mbps, they still scored the bottom of the 4 providers. Just behind Vodafone to take 3rd place, Three UK fell slightly to 32.3Mbps (down from 34.7Mbps). 

How is 5G performing on UK networks so far?

However, when we look purely at 5G networks, we see a bit of a different picture emerge when compared to the previous report for the first half of 2023. 

Whereas H1 2023 saw Three UK as the fastest median 5G download performance, that award now goes to EE. O2 were unfortunately at the bottom with a score well below the other 3 primary UK networks. The scores for median download speeds for 5G from the H2 2023 report were:

  1. EE – 174.1 Mbps
  2. Three – 165.7 Mbps
  3. Vodafone – 158.3 Mbps
  4. O2 – 68.7 Mbps

What is the availability of 5G on UK mobile network providers? 

As well as 5G speeds, the availability of 5G across UK networks was also tested. 

All 4 of the UK mobile network providers had 5G availability of over 52% during this latest UK wide testing. 

The UK providers in order of 5G availability are:

  1. Three – 57.6%
  2. O2 – 54.5%
  3. EE – 52.3%
  4. Vodafone – 41.9%

You can find more data below for particular regions as well as the most improved cities. 

What can we take away from this report on 5G speed and availability on UK mobile network operators?

So it would seem that even though EE has the fastest 5G speeds, that 5G connection is less available than that of its competitors Three and O2. 

Despite coming second place in terms of speed, Three weren’t too far behind EE and are also slightly more available. 

O2 might have decent 5G availability, but the speed of that connection is pretty dire according to this latest report. 

In terms of 5G speed, Vodafone aren’t too far behind rivals EE and Three, however they are at the bottom of the pile with the lowest 5G availability. 

What more would we like to know about 4G/5G connections across the UK mobile networks? 

If you’d like to read more on this and see further data, head to the full report from RootMetrics UK Mobile Performance Review 2H 2023 here. 

Whilst this review does shine a light on 5G speeds across the UK and how UK mobile networks are performing, it does only give select information. 

It would be interesting to also see how the networks perform when it comes to upload speeds and latency using 4G/5G connections. 

As you can see from the review, there seems to be a strong focus on urban areas across the bigger cities in the UK. Here at Geekabit we talk a lot about the struggles of rural businesses and more remote locations that still need strong 4G/5G mobile broadband connections. Some more data on the performance of UK mobile networks in these areas would be beneficial and would give a clearer picture of 4G/5G availability and speed across the UK as a whole. 

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Connections Boosted by VMO2 5G Drones for Search and Rescue Missions

Here at Geekabit we talk a lot about the problems that rural areas face when it comes to connectivity – Whether it’s mobile or broadband. 

Mostly we’re talking about businesses and homes that struggle with more traditional forms of broadband internet connectivity as well as mobile broadband options. 

But what about organisations that rely on connectivity outside the normal 4 walls of business premises?

For Search and Rescue teams, staying connected couldn’t be more vital. Yet, they’re often plunged into rural and remote locations trying to find someone missing and potentially hurt. 

So how can we make sure that these Search and Rescue teams stay connected with their base and are able to utilise location data? 

Virgin Media O2 (VMO2) has come up with just the solution. They’ve recently developed a 5G-connected drone that is specifically designed to bolster the communication that is so vital to Search and Rescue teams. 

Who is trialling this 5G drone for Search and Rescue teams? 

The first Search and Rescue team to trial VMO2’s 5G drone is Warwickshire Search and Rescue team.

As we said above, communication in remote and vast terrains is absolutely vital but can be a challenge for Search and Rescue teams. As the work of these teams is so time critical, it’s essential that their effectiveness is unhindered by communication and connectivity problems. 

As a Lowland Rescue Unit, the Warwickshire Search and Rescue team play a vital role in locating vulnerable missing persons alongside the police. 

With a 45% increase in callouts between 2020 and 2022, the demand for their services continues to surge with 65 callouts in 2023 – That’s more than 1 per week. 

How does VMO2’s 5G drone work?

The 5G Technical Trials Team over at VMO2 saw this need for critical connectivity and devised a portable solution that uses a network of low earth orbit (LEO) satellites. The portability and compactness of the tech means that it’s small enough to be integrated into a drone. Ideal for vast, remote spaces. 

This easy-to-deploy drone acts like a flying mobile phone mast, enabling Search and Rescue teams to stay connected via seamless 5G connectivity regardless of their location.

What do VMO2 have to say?

Here at Geekabit we love to see how innovative thinking and technological advancements combine to create fresh ideas and impactful solutions to a whole range of problems. 

Head of Technical Trials for Virgin Media O2, David Owens, says:

“This project is a further example of how fresh-thinking and 5G technologies can be combined to provide real societal benefits.

“The solution has the potential to transform how search and rescue teams operate and respond to life-threatening situations, enabling them to make faster and more decisive decisions. We’re enormously proud that our connectivity will be able to help these teams to save lives.”

What do Warwickshire Search and Rescue make of the 5G drone?

Trustee and Search Technician at Warwickshire Search and Rescue, Steve Brown says: 

“With more and more callouts each year, this drone with mobile connectivity is a powerful tool for our team to understand and assess a situation immediately, saving crucial time in life-threatening situations.

“It means we will always be connected, ensuring seamless communication and efficient coordination throughout our missions. As a result of this, we will connect the unreachable, save lives, and inspire a new era of technological possibilities.”

There’s no doubt that this innovative use of 5G mobile connectivity is a fantastic example of how technology can be used in even the most hard-to-reach places. 

In the UK, someone is reported missing every 90 seconds. The more swiftly that person can be located, the better the outcome. For those that have gone missing in a remote area, a Search and Rescue team that can stay reliably connected will be a huge advantage. 

As Portfolio Holder for Fire & Rescue and Community Safety at Warwickshire County Council, Councillor Andy Crump said: 

“The Warwickshire Search and Rescue team do such vital work for our local community by assisting the police in searching for missing people. 

“This new solution from Virgin Media O2 will help the team on these missions and ultimately save many lives. It is further evidence of the positive impact improved connectivity can have upon our society.”

We’re looking forward to seeing how 5G drones and satellite broadband technology can be accessed in more remote areas and rural locations.

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UK Broadband Speeds Vs The World – How did 2023 Compare to 2022?

Is it even a new year if we’re not looking back over the previous one analysing every little thing? What was done well? What could be improved upon? What do we hope the new yera will bring? 

The tech world is really no different. We were interested to look back on how the UK performed in comparison with the rest of the world when it came to fixed broadband and mobile broadband (4G and 5G) speeds during 2023 and how that compared to the previous year. 

How does the UK compare to the rest of the world when it comes to fixed line and mobile broadband?

If you’re here for the fast answer: In a ranking of the top fastest countries, the UK was 51st (a fall from 44th during 2022) for mobile broadband and came 56th for fixed lines.

You can see the full report over at www.Speedtest.net from Ookla. This service benchmarks internet connections from around the world by publicly tracking the data available. 

Whilst it remains true that mobile and fixed line broadband can of course be affected by other factors within each individual connection (like slow Wi-Fi between the router and user device, local network congestion, package choice by individual consumers, the server performance of speedtest.net itself) this is also true for all the countries included so it shouldn’t be enough to affect the results significantly. 

FAQ’s on the Data

When is the speedtest.net data collected?

The data is collected in November each year. 

What average is used for the data speeds?

The figures are all ‘median‘ averages.

What is the main differentiator for speeds between countries?

The main differentiator for speeds between countries tends to stem from the balance between network availability and the take-up of faster connection types. 

Countries will rank highest in the table when they have a high coverage of gigabit-capable broadband networks and/ or strong 5G mobile services (with plenty of radio spectrum to harness).

How are the UK doing when it comes to mobile and fixed line broadband?

Over the past year we’ve seen a consistently strong improvement in terms of the availability of faster fixed and mobile networks here in the UK. 

It was recently revealed by Ofcom that 1Gbps capable fixed gigabit broadband networks had reached 78% (up from 70% in 2022), and full fibre / FTTP lines were at 57% (up from 42%).

5G mobile is now available from at least one mobile network operator in approximately 85-93% of UK premises (which is up from 67-78% in 2022). 

What Were the Top 50 Fastest Countries for Broadband in 2023?

During 2023, across the world we have seen a continued improvement in fixed and mobile broadband speeds.

Unfortunately, despite big improvements in the UK in terms of full fibre and 5G coverage, we are still quite low down on the rankings compared with other countries who are seemingly able to improve their real-world performance at a faster (or at least similar) pace. 

What’s the issue we’re facing in the UK? It could be partly down to the take-up of full fibre and gigabit-capable broadband lines in the UK. We are still in quite an early phase of adoption – Typically it takes 2-3 year for growth and adoption to stabilise for new networks. 

You might be interested in what country came top for fastest download speeds for fixed line and mobile broadband. The tables and charts below illustrate the ranking of the top 50 fastest countries in the world for fixed and mobile broadband. 

Fastest 50 Countries for Fixed Broadband Speed (DL) in 2023
Country (2023)MbpsCountry (2022)Mbps
Singapore264.15Singapore219.57
Hong Kong (SAR)263.07Chile219.34
Chile248.65China203.5
United Arab Emirates235.72Hong Kong (SAR)198.24
China230.39Thailand196.46
Thailand218.94United States182.63
United States215.72Denmark174.67
Denmark206.8United Arab Emirates166.53
Iceland204.8Japan165.53
France200.99Macau (SAR)159.8
Romania191.36Spain157.31
Spain189.37Romania155.07
Monaco187.49Switzerland143.46
Switzerland187.48Monaco142.03
Netherlands177.88France139.73
Japan170.29New Zealand134.19
Canada165.67Canada127.54
New Zealand163.16Hungary119.36
Macau (SAR)160.52Taiwan119.03
Taiwan157.55Liechtenstein118.07
Andorra156.9Netherlands117.74
Kuwait153.58Portugal116.57
Liechtenstein152.22Andorra115.39
Portugal150.45Panama110.96
Hungary149.85Kuwait110.07
Panama148.76Norway106.3
Israel144.81Moldova105.22
Uruguay143.06Sweden105.01
South Korea139.83South Korea99.87
Brazil136.92Uruguay97.48
Poland133.35Brazil95.95
Sweden127.33Poland95.59
Qatar127.04Israel95.54
Norway123.63Luxembourg93.95
Luxembourg117.66Finland93.79
Colombia111.65Malta92.27
Malaysia110.8Lithuania91.5
Jordan109.58Malaysia90.24
Moldova108.2Saint Lucia87.67
Malta108.19Qatar87.33
Vietnam104.08Colombia87.24
Lithuania103.26Belgium85.31
Finland102.43Saudi Arabia85.1
Saudi Arabia102.41Trinidad and Tobago82.94
Trinidad and Tobago100.68Barbados81.92
Saint Lucia99.96Dominica79.83
Ireland94.62Vietnam78.87
Peru93.52Slovenia78.81
Barbados92.96Germany77.34
Philippines91.08Saint Vincent and the Grenadines76.86
Country (2023)MbpsCountry (2022)Mbps
United Arab Emirates269.41United Arab Emirates138.82
Qatar206.8Norway129.81
Kuwait191.74Qatar126.03
China164.14South Korea125.17
Macau (SAR)155.75China113.5
Norway146.02Netherlands109.45
South Korea145.25Denmark109.29
Denmark143.63Bulgaria106.88
Bulgaria142.07Kuwait102.73
Iceland139.52Saudi Arabia97.81
Netherlands119.34Brunei97.37
Saudi Arabia106.01Australia87.76
United States103.69Luxembourg83.14
Australia97.44Switzerland82.91
Bahrain97.19Bahrain82.67
Sweden97.07Sweden82.1
Finland95.48Finland76.27
Croatia89.51Canada74.77
Singapore89.45Croatia74.35
Switzerland89.45Singapore74.19
Canada87.85Macau (SAR)73.67
Luxembourg85.76North Macedonia73.62
Brunei85.13United States72.34
Lithuania84.8Lithuania67.1
France82.6Cyprus66.33
North Macedonia81.98Taiwan65.93
Austria78.92New Zealand63.15
India75.86Portugal62.19
Taiwan75.77Austria61.25
Portugal75.71Hong Kong (SAR)61.12
Greece72.45Maldives61.09
New Zealand72.32Greece60.57
Estonia72.07France60.54
Hong Kong (SAR)69.59Belgium59.68
Belgium68.54Estonia58.59
Maldives67.59Montenegro57.36
Cyprus67.37Germany57.27
Malaysia66.84Slovenia54.3
Oman66.02Malta50.68
Uruguay66Oman50.03
Germany64.74Serbia47.78
Latvia64.42Suriname46.09
Malta61.03Latvia45.99
Slovenia60.52United Kingdom45.57
Czechia56.11Slovakia43.95
Montenegro53.16Iran42.95
Serbia52.41Japan42.93
Romania50.95Czechia42.24
Albania50.06Hungary42.11
Brazil47.98Romania40.62
Performance Categories (Download)20232022
UK Country Rank for Fixed Line56th56th
Global Latency – Fixed Line9ms10ms
Global Upload – Fixed Line40.45Mbps31.16Mbps
Global Download – Fixed Line87.79Mbps72.40Mbps
UK Latency – Fixed Line13ms14ms
UK Upload – Fixed Line24.58Mbps18.55Mbps
UK Download – Fixed Line84.93Mbps69.76Mbps
Performance Categories (Upload)20232022
UK Country Rank for Mobile51st44th
Global Latency – Mobile27ms28ms
Global Upload – Mobile11.03Mbps9.05Mbps
Global Download – Mobile48.47Mbps33.43Mbps
UK Latency – Mobile34ms36ms
UK Upload – Mobile7.24Mbps7.33Mbps
UK Download – Mobile47.65Mbps45.57Mbps
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The Wireless Broadband Alliance’s CEO Makes 10 Wi-Fi Predictions for 2024

The WBA (Wireless Broadband Alliance) has recently released their latest Annual Industry Report (you can read it here). WBA CEO Tiago Rodrigues has subsequently revealed 10 predictions about how wireless technology will be used by communities and businesses across the globe in 2024 and beyond – From improved connectivity to new consumer experiences. 

What will 2024 have in store for the world of Wi-Fi? Here are the 10 Wi-Fi predictions made by WBA CEO for next year and beyond

  1. Prevalence of Gbps, fibre broadband and Wi-Fi 6E/7 to increase

    Moving forwards, speeds of 10 Gbps will become more prevalent. The deployment of fibre broadband will continue in most developed and developing markets. This will in turn create a need for home networks to make upgrades in order to utilise this increased bandwidth with their devices. The knock on effect of this will lead to a rapid adoption of Wi-Fi 6E and Wi-Fi 7. The new ability to access additional spectrum in the 6GHz band will also drive the adoption of Wi-Fi 6E and Wi-Fi 7 as countries open the band.
  2. Wi-Fi 7, gaming and video

    With Wi-Fi 7 comes increased capabilities for advanced gaming, video content and immersive experiences. It’s forecasted that video game revenue globally could increased by 50% over the next 5 years. Network equipment will be as vital to gaming as the gaming rig itself. Wi-Fi 7 will be the driving force for the speeds needed as well as near-to-zero latency.New immersive experiences will see game developers breaking barriers. We’ve already started to see Wi-Fi 7 devices with Qualcomm chipsets this year and this will continue into 2024.
  3. OpenRoaming, 5G and IoT networks

    The growth of OpenRoaming is set to continue into next yet, extending further in order to integrate with private 5G and IoT networks. By 2026 it will have reached a critical point of exponential growth with the enabling of tens of millions of hotspots. PassPoint OpenRoaming deployments continue to rise, with more brands and identity providers recognising the value, enabling seamless connectivity across different networks.
  4. Co-existence of 5G and Wi-Fi 6E / Wi-Fi 7

    The integration of 5G services and Wi-Fi will progress, with the expectation that network engineers will deploy both Wi-Fi and cellular in the coming years. For example, using Wi-Fi 6E/7 for indoor, on-campus, fixed network situations and 5G in outdoor, off-campus, mobile environments. The Wi-Fi community is working to coexist with 5G, especially in identity management, authentication and policy management cases.
  5. Network as a Service

    NaaS is currently seen in managed Wi-Fi services in multi-apartment units and will continue to spread beyond these early adopters. Traditional enterprises will acquire NaaS for networks in cloud-first, software-defined, application-centric environments. Why is NaaS attracting customers? Because not only does it accelerate the deployment of devices but it also simplifies it. It also improves security with continuous security updates that prevent and reduce outages and breaches. 
  6. Artificial Intelligence and Machine Learning

    The role of AI and ML cannot be overemphasised. Adaptive AI is predicted to rapidly increase on networks. Not only will it enable Automated Frequency Coordination, it will also be able to predict network resourcing needs. We will also see AI help enterprises and Internet Service Providers accelerate troubleshooting and streamline monitoring as well as proactively anticipating outages, equipment failures, and performance degradation.
  7. Outdoor Automated Frequency Coordination and Rural Connectivity

    In countries that have opened large parts of the 6GHz spectrum to Wi-Fi, rural connectivity will find success with outdoor AFC. The rapid growth of 6GHz low-power indoor (LP) devices with an average transmit power of 24 dBm is expected for indoor applications such as residential mesh, indoor public venues, and high-density enterprise networks. The adoption of 6GHz very low-power indoor (VPI) devices with 14 dBm maximum transmit power is also expected for short-range indoor applications such as AR/VR/XR, streaming, and gaming. Users of these devices do not require Automated Frequency Coordination (AFC).
  8. Unified connectivity with IoT tech and Matter

    Smart home users will transform their experience with new IoT technology, helping to unify connectivity across multiple devices within the home. Matter will also provide a reliable, secure connection across multiple device manufacturers. The adoption of Matter certified products is expected to grow exponentially in the next 3 years, largely due to the brands involved in manufacturing the devices, like Apple, Amazon, Google and Samsung to name but a few. This adoption of Matter enabled devices in the Smart home will further validate Wi-Fi’s role as being central to the smart connected home.
  9. TIP Open Wi-Fi to rapidly increase

    Community-developed, disaggregated Wi-Fi software system TIP Open Wi-Fi will rapidly grow through further pilot projects and trials in developing countries and price-sensitive markets. This is due to its cost-effectiveness and the benefits offered by an open disaggregated model. The more well-established WLAN vendors will also continue to try and be more cost-effective in these markets by investing in ML and AI as well as offering integrated Wi-Fi and 5G to enterprises.
  10. Prevalence of augmented and virtual reality will increase in homes and workplaces

    Our day to day lives at home and work will start to see a larger share of augmented and virtual reality. This in turn will mean that indoor broadband networks will be required to adapt and improve in user interfaces and network capabilities, particularly when catering for larger groups of users.  By 2025, it’s expected that the metaverse’s economy will generate $800 million (and $2.5 trillion by 2030). Thus, big brands are investing in this technology as the universe of the future. 

What does Tiago Rodrigues have to say?

“There has never been a more exciting time for Wi-Fi with technologies such as OpenRoaming more widely available than ever and addressing the challenges in areas including Guest Wi-Fi provision, IoT deployments and private cellular networks. The HaLow program is creating huge interest in low-power extended range Wi-Fi and we are looking forward to working with the Wi-Fi ecosystem to develop industry trials for Wi-Fi 7 during 2024.”

CEO of the Wireless Broadband Alliance

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Geekabit’s Top 10 Blogs of 2023

2023 is coming to a close – And we know the new year will bring new technology and wireless improvements with it!

Here at Geekabit, we covered a lot of different Wi-Fi topics last year here on the blog. Much of what we write about is influenced by the enquiries and questions that our customers and clients ask our Wi-Fi Experts across Winchester, London and Cardiff. This year we’ve seen an increase in demand for 4G/5G broadband and Starlink Satellite broadband options, particularly for homes and businesses in rural areas.

We thought we would take a look back on the last year and see what blogs were most popular with you – Our readers!

In at Number 10, this blog had people wondering whether scientists could watch we are doing through walls!

Can Scientists Use Wi-Fi to Watch Us Through Walls? 
#10

Number 9 was all about finally getting 5G on the London Underground so you can stay connected whilst travelling around the capital.

London Underground: 5G Deployed by Virgin Media O2 UK 
#9

With Ubiquiti UniFi devices increasing in popularity, it’s no surprise that this fault finding blog about flashing lights on access points made it in at number 8.

Why Are My Ubiquiti UniFi Access Points Flashing?
#8

Here at Geekabit, we’ve talked a lot about how impactful broadband can be for rural businesses. This blog about unreliable broadband for rural businesses came in at number 7.

Small Rural UK Businesses Damaged by Unreliable Broadband
#7

It seems you all want to know how to choose and install a 4G and 5G mobile broadband antenna, as this blog telling you how narrowly missed being in our top 5 blogs of the year.

How To Choose and Install an External 4G or 5G Mobile Broadband Antenna
#6

Kicking us off in the top 5 was where best to place your router for successful results.

‘Where is the best place to put my Wi-Fi router?’
#5

Taking the 4th spot was a look into 2023 and what it had in store for us in the world of Wi-Fi.

2023 and Beyond: Wi-Fi Alliance Says All Roads Lead to Wi-Fi 
#4

In 3rd place was another blog on 4G and 5G mobile broadband, answering all your frequently asked questions.

4G and 5G Mobile Broadband Antennas: Frequently Asked Questions
#3

Narrowly missing the top spot, this blog about discounted Starlink Satellite Ultrafast Broadband here in the UK was one of your most popular reads this year.

Discounted Starlink Satellite Ultrafast Broadband for UK Customers
#2

And taking the top spot for most read Geekabit blog of 2023 was this one about the rise of UK Starlink broadband speeds.

UK Starlink Broadband Speeds Rise
#1

So it seems our readers were most looking for information on Starlink Satellite broadband and 4G/5G mobile broadband options. Does that mean that consumers and business broadband customers are interested in alternative Wi-Fi options for their homes and businesses?

We’re looking forward to what 2024 will bring in the tech world and seeing how that impacts all things Wi-Fi and staying well connected.

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Is Your Business the 1 in 5 with Insufficient Internet Speeds? 

Business leaders and decision makers from 160 UK companies were surveyed on their businesses broadband speeds during June 2023 by Neos Networks – 1 in every 5 were found to have broadband speeds that were insufficient. 

Furthermore, 42% of those surveyed planned to move to a higher capacity connection during the next two years as part of their key growth plans. 

Investment in Connectivity

Over the previous 2 years, 11.2% of respondents who had already invested in connectivity said it had a direct impact on their business profitability. 

And it’s not just profitability that’s impacted by good connectivity in business. 98.3% of surveyed businesses said it also impacted:

  • Productivity
  • Staff retention
  • Client collaboration

Why Are Businesses Prioritising Higher Capacity Connectivity?

Why might businesses prioritise higher capacity connectivity? Better performing broadband impacting many parts of the business, including:

  • Increased computer power (22.4%)
  • Operational development in terms of more data and higher capacity requirements (21.2%)
  • Greater device usage for each employee (11.6%)

With the prevalence of AI being used in business, this also influenced decisions to improve and increase connectivity with 1 in 10 businesses actively looking to increase connectivity in order to better integrate AI into their business processes.

What Is The Negative Impact of Insufficient Broadband Speeds in Business?

Poor internet connectivity, speed and/or reliability doesn’t just negatively impact employee productivity and retention, it can also cause businesses to risk losing a customer or client. 55.6% of businesses surveyed felt like they were at risk of losing custom down to poor internet. 

Has Project Gigabit Had A Notable Impact on Business Broadband?

The businesses being surveyed were asked if they felt their business had felt a notable impact from Project Gigabit, of which 52.5% said yes. 

Project Gigabit is a £5 billion government broadband plan aiming to deliver next-generation gigabit broadband to over a million households and businesses across the UK. You can read about their progress here. 

Project Gigabit didn’t actually start to award contracts until August 2022, so it’s possible that the above percentage figure is reflective of respondents including other similar schemes (like the Gigabit voucher and GigaHubs Dark Fibre) or other commercial upgrades to broadband services. 

Let’s Focus on the Positives

It’s clear that businesses are seeking high-capacity connections to keep up with new technologies as well as support their employees and customers. 

Of course, businesses that are based in more rural areas may well be part of the 1 in 5 businesses without sufficient broadband speeds that need improved network accessibility to achieve better connectivity. Other means of connecting to the internet may be useful, such as mobile internet through the likes of 4G/5G routers or Satellite broadband like Starlink. 

But if 1 in 5 businesses don’t have sufficient broadband, that means that 4 in 5 do! Recent data from Think Broadband suggests that only 21% of UK premises are yet to be reached by gigabit-capable broadband. That means 79% of business premises in the UK are covered by a broadband connection that is gigabit-capable. 

By 2030, the UK government is hoping to reach their target of having nationwide coverage. Network operators are hoping for more support so that they are able to help businesses with poor connectivity sooner than that. 

Rural businesses may be able to improve their connection through AltNet options. AltNet are alternative network providers offering fibre broadband packages. Although smaller in scale, AltNets compete with the UK and England’s big brand internet service providers. AltNets offer their own full fibre connections and don’t rely on the Openreach network and can sometimes offer higher upload speeds in comparison to the major network providers.

This could mean that rural businesses in hard to reach locations could have access to better internet services sooner than the national telecoms provider can offer, giving them next generation speeds like 2.5, 3 and 10 gigabit services across certain networks before national providers have even started trials. 

Let’s also remember that even though 1 in 5 businesses are receiving insufficient broadband, that doesn’t necessarily mean they don’t have access to it via other networks. There might be other options to the one they are currently using. 

The broadband demands of differing businesses also vary hugely. A graphic design studio or video editing company would need higher speed internet than a takeaway shop that could rely on a slower link. 

As always, these types of surveys should be taken with a pinch of salt. Whilst it is undeniable that there are 1 in 5 businesses with insufficient broadband, there should be options for them to explore like mobile broadband and satellite broadband like Starlink. 

Can we help your business improve its broadband connection?

If your business is struggling with a poor internet connection, then get in touch with our expert Wi-Fi engineers who will be able to advise if mobile broadband or Starlink satellite broadband could be a viable option for you. Give us a call or drop us an email today and let’s get it sorted. 

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Which Is The Best Mobile Network for 4G/5G in the UK 2023?

Opensignal, the leading global provider of independent insight and data into network experience and market performance, last week published their latest report on Mobile Network Experience for the second half of this calendar year.

Their reports and insights are the independent global standard for understanding the true state of the world’s communications networks based on measurements of real user experience. 

The Mobile Network Experience Report is based on crowdsourced data (the process of obtaining data from a large number of sources in order to generate insights). It was gathered from users on hundreds of thousands of devices, including smartphones. 

Data was collected between the 1st June and the 29th August 2023. This latest report looks at mobile broadband services (4G and 5G) from the 4 primary UK mobile operators and how they compared across various categories. The operators are:

  • EE
  • Vodafone
  • O2
  • Three UK

Which network delivered the best mobile broadband performance? 

Overall, the best networks seemed to be EE and Three UK. 

In this study, it mostly looked at the combined performance of 3G, 4G and 5G networks. However, it did look at some 5G connections individually. 

In 1st Place

The most awards went to EE. They won 7 of the categories, and came joint top on 3 others. This is slightly less than last year, when they won 8 categories and came joint top in 5. 

In 2nd Place 

Three UK took 2nd place, which matches their top performance in other studies for availability and download and upload speeds on 5G. 

They also came joint top for 5G Video Experience and 5G Live Video Experience. 

The Winners by Category

You can see which of the various categories were won by which network in the infographic below. 

You can see that O2 were the bottom of the pile with just one award, which was joint with all 3 of the other networks for 5G Availability. 

Vodafone had just one award (for Voice App Experience) along with 4 joint winnings for Video Experience, 5G Video Experience, 5G Live Video Experience and 5G Availability. 

Opensignal-uk-mobileawards-H2-2023

With thanks to Opensignal for the graphic detailing the categories and winners. 

Download Speed Experience – All Mobile Connections

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
EE4047.7
Three UK34.535.4
Vodafone2725
O220.919.3

Download Speeds – 5G

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
Three UK205.5237.7
Vodafone114.3100.6
EE99.5122.3
O27775

Upload Speed Experience – All Mobile Connections

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
EE9.39.8
Vodafone88.2
Three UK6.36.2
O25.15.1

Upload Speeds – 5G

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
Three UK17.517.3
EE15.916.9
Vodafone14.914.9
O29.89.8

UK Availability % – All Mobile Connections

Network% UK Availability H2% UK Availability H1
Three UK99.199
EE98.598.3
Vodafone97.597.3
O297.397

UK Availability % – 5G

Network% UK Availability H2% UK Availability H1
EE10.69.8
Three UK10.310.6
O210.18
Vodafone109.7

Summary

You’ll see from the data above that performance leaders EE and Three UK have actually lost some of their download speed in comparison with the first half of the year (H1). For EE, this meant a drop from 2nd to 3rd place in the 5G download performance category.

The availability of 5G performance (measured using the % of time spent on a 5G connection) improved across all networks with O2 delivering the biggest overall increase despite being near the bottom for the majority of categories. 

Unfortunately, it would seem that their merger with Virgin Media (VMO2) hasn’t shown to have had much of an impact on performance as they remain the lowest rated mobile operator across most of the categories which remained a common trend over recent years.

It’s good to note that as with most pieces of research, studies of this nature do have their limitations. The data set, as mentioned above, was crowdsourced meaning that this app-based data can be affected by various limitations and factors such as the location of the device and the various plans being used on those devices. 

It also doesn’t allow a solid baseline as there are no common bases across hardware and environment. 

So remember that collected data and testing performance in this way may not always give a complete picture. However, Opensignal are one of the more reliable organisations when it comes to analysing data such as this. 

Which mobile network operator are you with – And would you agree with the results? 

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4G 5G Broadband Fibre Broadband FTTP Project Gigabit Rural Broadband The Shared Rural Network Wi-Fi Wireless Network
52% of UK Covered by Full Fibre Broadband, Ofcom Summer Study Reveals

With what is likely to be the last of the hot weather for this year, Ofcom have shared the results of their summer 2023 study looking at UK fixed broadband and mobile coverage.

The study reports that Full Fibre FTTP access in the UK has risen by 4% from January 2023 to 52% coverage. 

It has also found that 75% are now within reach of a gigabit-capable network, which is an increase of 2%. 

In addition to this, 76-85% of premises can now get an outdoor 5G connection from at least one operator (an increase from 73-82%). 

Ofcom Summer 2023 Report

This latest report from the communications regulator features data collected between May 2022 and May 2023, including that of their Spring Connected Nation’s update back in January 2023. 

This most recent report is based upon the coverage and service availability information from both fixed line UK Internet Service Providers and Mobile Network Operators. 

Overall, the UK’s coverage of fixed “superfast broadband” (30Mbps+) remains unchanged at 97%, while 15.4 million homes (52%) can now order a Fibre-to-the-Premises (FTTP) service via various networks (up from 48%).

Key Figures from Ofcom Summer 2023 Report

Gigabit

75% of the UK (that’s 22.4 million homes) can now access Gigabit-capable (1Gbps+) services (up from 73% or 21.9m). 

This figure is higher than that for FTTP due to the majority of the gigabit connectivity coming from Virgin Media’s upgrade to their existing HFC network. In dense urban areas, there is a lot of overbuild between HFC and FTTP. 

What about the last 20% in the hardest to reach areas? The UK Government’s £5 billion Project Gigabit programme aims to improve the above figure so that gigabit coverage is extended to at least 85% of UK premises by the end of 2025 (and 99% nationwide by 2030). 

Premises Still Without ‘Decent’ Broadband 

‘Decent’ broadband is based on a download speed of at least 10Mbps and 1Mbps upload. The number of premises that cannot access this is currently 428,000 which is 1.3% of the UK. 

However, if you include wireless connections via 4G, 5G and Fixed Wireless Access, this number drops down to 62,000. 

4G Mobile Networks

Geographic coverage of 4G wireless services across mobile network operators (EE, Three, O2, Vodafone) has remained about the same, with a range of 80 to 87%. 

Although it’s a slow process, these figures will be improved upon by the Shared Rural Network agreement – A £1 billion project to change things for rural users. 

5G Coverage

There’s still a way to go when it comes to 5G coverage in the UK. The Ofcom Summer 2023 report shares that 76-85% of UK premises can now get outdoor coverage from at least one operator, however when looking at outdoor coverage by all operators put together it drops to 12-22%. 

Voice and Text Coverage

Full Ofcom Summer 2023 Report

We’ve included a few summaries for your perusal but for more detailed information with all the facts and figures you could ask for, download the PDF of the Summer 2023 Update on Connected Nations via the Ofcom website here. 

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4G 4G Mobile Broadband 5G 5G Mobile Broadband Broadband Connectivity Mobile Broadband Mobile Network Wi-Fi
Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region? 

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What is Beamforming and Will it Make Wireless Better?

The tech world is always evolving and looking on to the next thing – To be better, quicker, stronger. Wireless and Wi-Fi technology is no different – We want to be able to access the best possible connection – Strong, reliable and fast. 

So how does beamforming help with this? 

What is Beamforming? 

Beamforming makes Wi-Fi and 5G connections more precise by utilising the science of electromagnetic interference. 

The original concept of beamforming has actually been around since the 1940’s. In current communication standards, this tech is playing a pivotal role in improving Wi-Fi and 5G among others. 

When beamforming is used alongside MU-MIMO (Multi User Multiple Input, Multiple Output) tech, it can help users to boost their data speeds by accessing more precise connections. 

How Does Beamforming Work?

Using Beamforming means that the resulting connection is faster and more reliable. It works by focusing a wireless signal to a specific receiving device. In this instance, the signal is more focused rather than being spread in all directions like, for example, a broadcast antenna. 

Unless they are blocked by a physical object, electromagnetic waves from a single antenna will radiate in all directions. To specifically target a beam of electromagnetic energy in order to focus the signal in a certain direction, you can use multiple antennas close together to broadcast the same signal at slightly different times. 

These overlapping waves will cause interference which can be good (cause the signal to be stronger) or bad (cause th signal to become weak or undetectable). 

When done constructively and correctly, the electromagnetic waves can be focused to a specific direction – Beamforming. 

We’re going to spare you the mathematics behind the process of beamforming – It’s extremely complex. If you’re a big maths geek you can look it up online and try and wrap your head around it. 

We mentioned earlier that the actual technqiue of beamforming isn’t a new concept and has been around for over 80 years. Wi-Fi and 5G aren’t the only technologies that can benefit from beamforming – Any type of energy that travels in waves can use the concept, including sound. 

Beamforming was originally developed to help in World War II by improving sonar and is still an important part of audio engineering today. 

But let’s get back to our niche – Wi-Fi and 5G tech is where our interest in beamforming lies. 

How does beamforming help Wi-Fi 6?

Wi-Fi 6 is the latest generation of Wi-Fi (also known as 802.1ax but thankfully now with improved naming via the Wi-Fi Alliance!). It succeeds the 802.11ac Wi-Fi standard (now more aptly named Wi-Fi 5). 

In terms of Wi-Fi standards, beamforming has actually been around since Wi-Fi 4 but seen improvements in both Wi-Fi 5 and Wi-Fi 6. Beamforming uses MIMO technology to be able to send out multiple, overlapping signals. 

Since 2016, the use of beamforming with Wi-Fi 5 meant that different receivers can work with different routers, hence making the beamforming techniques used in Wi-Fi equipment are vendor-neutral. 

Beamforming can also be used alongside MU-MIMO technology, allowing multiple users to communicate simultaneously with multiple antennas on the router. Beamforming used in this way ensures that each of the connected clients are efficiently targeted by the router. Data rates and range for signals to specific clients are also improved with Wi-Fi 6 through the increased number of antennas (from 4 to 8). 

What about Wi-Fi 7? 

In the world of tech we’re always looking ahead to the next thing – So what about beamforming and WI-Fi 7? Unsurprisingly, beamforming will also be a core part of Wi-Fi 7 (802.11be).  

Coordinated beamforming will use the capability of modern multi-antenna access points to spatially multiplex their stations, as well as making adjacent neighbouring non-associated stations void.

This technique can actually be used without beamforming via a joint multi-access point sounding scheme. However, a coordinated beamforming process can take advantage of a simpler sequential sounding procedure which will be a part of Wi-Fi 7. 

As each station transmits and receives data to and from a single access point, coordinated beamforming does not require joint data processing. This helps diminish backhaul needs. 

Whilst this limits complexity, it also delivers substantial throughput and latency enhancements.

Other improvements that we’ll see with Wi-Fi 7 and coordinated beamforming will hopefully include access to gigabit speeds and low-latency communications for more busineses and consumers in various applications. 

How does beamforming help 5G? 

With the prevalance of 5G increasing with the roll out of networks for smartphones and other WANs, we’ll be seeing beamforming as a core part of the new technology. 

5G frequencies are unfortunately more prone to being disrupted by objects causing interference, like walls or other similar barriers for example. This is because 5G operates on the millimetre wavelength (mmWave) frequency. 

Beamforming helps with this by creating a more reliable connection. It does by allowing the transmitter to focus the transmission in a specific direction, as explained above. This means the signal is directed towards, for example, a mobile device, vehicle or other IoT device. 

Working with MIMO, beamforming can improve throughput and efficiency by directing beams from a 5G base station in both horizonal and vertical directions  via large numbers of antennas. 

What are the pros of beamforming?

Wi-Fi and 5G tech can really benefit from beamforming. 

  • Information can be transferred quicker and with fewer errors because the signal is of a higher quality due to being focused in a specific direction
  • Users trying to connect to other signals can benefit from less interference because beamforming can reduce and even stop broadcasting in other directions

Are there any cons when it comes to beamforming? 

Whilst beamforming can have benefits for wireless technology, some limitations can lie in the actual process of doing it. 

  • Beamforming requires big computing resources. In some situations, the beamforming calculations would require time and power resources that could make the resulting benefits less worth it
  • Improving affordability means that beamforming techniques are being built into wireless equipment on the consumer market as well as enterprise-grade wireless hardware
  • For the best performance, the transmitter and receiver need to be quite close together. The further away the receiver is from the transmitter, the more the benefits diminish

It’s pretty clear to see that beamforming is a big part of the wireless world, especially in terms of Wi-Fi 6 (and 7) as well as 5G.

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