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Top UK Mobile Networks for H2 2023 Revealed by RootMetrics Benchmark

How did UK mobile networks perform in the second half of 2023 when it comes to 4G, 5G and mobile broadband?

RootMetrics (now an Ookla company), a mobile analyst firm, has not long published their latest benchmark study of UK mobile networks (4G and 5G) and mobile broadband performance for H2 2023. 

RootMetrics offers scientifically collected and crowdsourced mobile network performance information to consumers and the industry. The firm captures user information by testing network performance when consumers are using their mobile phone for voice or data communications. 

Results of the latest biannual benchmarking report which once again see EE (BT) come out on top against their UK network rivals at Vodafone, Three UK and O2 (VMO2). 

Which UK mobile network is the best for 4G/5G?

When it comes to 5G performance, the picture painted by this recent report isn’t so clear-cut.

This latest study used data from a 5G-enabled, latest model of Samsung smartphone (the actual model was not disclosed in the report). It was purchased from operator stores and tested for both 4G and 5G performance across all 4 primary UK operators within 16 of the most populated UK cities. 

In summary, the study consisted of:

  • 1 latest model Samsung smartphone
  • 4 primary UK mobile operators
  • 16 UK cities
  • 634,942 tests across hundreds of locations
  • 788 locations were indoor
  • 24,179 miles driven during both the day and night

Results were divided into the following categories:

  • Network reliability
  • Speed
  • Data
  • Call and text quality

Scores were given out of 100 (100 being the highest score). As you can see from the data representation from RootMetrics below, EE came out on top across all categories, while VMO2 were found at the bottom of most. 

Interestingly, every one of the 4 primary UK operators saw a decrease in their overall scores when compared to the last RootMetrics report 6 months prior. 

The Overall Scores for H2 2023 (vs H1 2023), in order of best to worst, are:

1. EE – 94.2 (down from 95.9)
2. Vodafone – 90.1 (down from 92)
3. Three UK – 89.3 (down from 90.2)
4. O2 – 86.4 (down from 86.7)

So which is the best UK mobile network? When we look at the average (median) UK download speeds for both 4G and 5G networks, then the strongest data speeds were delivered by EE (68.6Mbps, which was up from 65.1Mbps in the last report).

Vodafone also saw an increase in data speeds, increasing to 34.5Mbps (from 29.4Mbps). Despite O2 improving their data speed score from 15.5Mbps to 19.9Mbps, they still scored the bottom of the 4 providers. Just behind Vodafone to take 3rd place, Three UK fell slightly to 32.3Mbps (down from 34.7Mbps). 

How is 5G performing on UK networks so far?

However, when we look purely at 5G networks, we see a bit of a different picture emerge when compared to the previous report for the first half of 2023. 

Whereas H1 2023 saw Three UK as the fastest median 5G download performance, that award now goes to EE. O2 were unfortunately at the bottom with a score well below the other 3 primary UK networks. The scores for median download speeds for 5G from the H2 2023 report were:

  1. EE – 174.1 Mbps
  2. Three – 165.7 Mbps
  3. Vodafone – 158.3 Mbps
  4. O2 – 68.7 Mbps

What is the availability of 5G on UK mobile network providers? 

As well as 5G speeds, the availability of 5G across UK networks was also tested. 

All 4 of the UK mobile network providers had 5G availability of over 52% during this latest UK wide testing. 

The UK providers in order of 5G availability are:

  1. Three – 57.6%
  2. O2 – 54.5%
  3. EE – 52.3%
  4. Vodafone – 41.9%

You can find more data below for particular regions as well as the most improved cities. 

What can we take away from this report on 5G speed and availability on UK mobile network operators?

So it would seem that even though EE has the fastest 5G speeds, that 5G connection is less available than that of its competitors Three and O2. 

Despite coming second place in terms of speed, Three weren’t too far behind EE and are also slightly more available. 

O2 might have decent 5G availability, but the speed of that connection is pretty dire according to this latest report. 

In terms of 5G speed, Vodafone aren’t too far behind rivals EE and Three, however they are at the bottom of the pile with the lowest 5G availability. 

What more would we like to know about 4G/5G connections across the UK mobile networks? 

If you’d like to read more on this and see further data, head to the full report from RootMetrics UK Mobile Performance Review 2H 2023 here. 

Whilst this review does shine a light on 5G speeds across the UK and how UK mobile networks are performing, it does only give select information. 

It would be interesting to also see how the networks perform when it comes to upload speeds and latency using 4G/5G connections. 

As you can see from the review, there seems to be a strong focus on urban areas across the bigger cities in the UK. Here at Geekabit we talk a lot about the struggles of rural businesses and more remote locations that still need strong 4G/5G mobile broadband connections. Some more data on the performance of UK mobile networks in these areas would be beneficial and would give a clearer picture of 4G/5G availability and speed across the UK as a whole. 

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5G 5G Mobile Broadband Broadband Drones Mobile Broadband Mobile COnnectivity Mobile Network Network Rural Broadband Satellite Broadband Search and Rescue Communication Wi-Fi
Connections Boosted by VMO2 5G Drones for Search and Rescue Missions

Here at Geekabit we talk a lot about the problems that rural areas face when it comes to connectivity – Whether it’s mobile or broadband. 

Mostly we’re talking about businesses and homes that struggle with more traditional forms of broadband internet connectivity as well as mobile broadband options. 

But what about organisations that rely on connectivity outside the normal 4 walls of business premises?

For Search and Rescue teams, staying connected couldn’t be more vital. Yet, they’re often plunged into rural and remote locations trying to find someone missing and potentially hurt. 

So how can we make sure that these Search and Rescue teams stay connected with their base and are able to utilise location data? 

Virgin Media O2 (VMO2) has come up with just the solution. They’ve recently developed a 5G-connected drone that is specifically designed to bolster the communication that is so vital to Search and Rescue teams. 

Who is trialling this 5G drone for Search and Rescue teams? 

The first Search and Rescue team to trial VMO2’s 5G drone is Warwickshire Search and Rescue team.

As we said above, communication in remote and vast terrains is absolutely vital but can be a challenge for Search and Rescue teams. As the work of these teams is so time critical, it’s essential that their effectiveness is unhindered by communication and connectivity problems. 

As a Lowland Rescue Unit, the Warwickshire Search and Rescue team play a vital role in locating vulnerable missing persons alongside the police. 

With a 45% increase in callouts between 2020 and 2022, the demand for their services continues to surge with 65 callouts in 2023 – That’s more than 1 per week. 

How does VMO2’s 5G drone work?

The 5G Technical Trials Team over at VMO2 saw this need for critical connectivity and devised a portable solution that uses a network of low earth orbit (LEO) satellites. The portability and compactness of the tech means that it’s small enough to be integrated into a drone. Ideal for vast, remote spaces. 

This easy-to-deploy drone acts like a flying mobile phone mast, enabling Search and Rescue teams to stay connected via seamless 5G connectivity regardless of their location.

What do VMO2 have to say?

Here at Geekabit we love to see how innovative thinking and technological advancements combine to create fresh ideas and impactful solutions to a whole range of problems. 

Head of Technical Trials for Virgin Media O2, David Owens, says:

“This project is a further example of how fresh-thinking and 5G technologies can be combined to provide real societal benefits.

“The solution has the potential to transform how search and rescue teams operate and respond to life-threatening situations, enabling them to make faster and more decisive decisions. We’re enormously proud that our connectivity will be able to help these teams to save lives.”

What do Warwickshire Search and Rescue make of the 5G drone?

Trustee and Search Technician at Warwickshire Search and Rescue, Steve Brown says: 

“With more and more callouts each year, this drone with mobile connectivity is a powerful tool for our team to understand and assess a situation immediately, saving crucial time in life-threatening situations.

“It means we will always be connected, ensuring seamless communication and efficient coordination throughout our missions. As a result of this, we will connect the unreachable, save lives, and inspire a new era of technological possibilities.”

There’s no doubt that this innovative use of 5G mobile connectivity is a fantastic example of how technology can be used in even the most hard-to-reach places. 

In the UK, someone is reported missing every 90 seconds. The more swiftly that person can be located, the better the outcome. For those that have gone missing in a remote area, a Search and Rescue team that can stay reliably connected will be a huge advantage. 

As Portfolio Holder for Fire & Rescue and Community Safety at Warwickshire County Council, Councillor Andy Crump said: 

“The Warwickshire Search and Rescue team do such vital work for our local community by assisting the police in searching for missing people. 

“This new solution from Virgin Media O2 will help the team on these missions and ultimately save many lives. It is further evidence of the positive impact improved connectivity can have upon our society.”

We’re looking forward to seeing how 5G drones and satellite broadband technology can be accessed in more remote areas and rural locations.

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4G 5G Broadband Broadband Speed Fibre Broadband FTTP Mobile Network Wi-Fi
UK Broadband Speeds Vs The World – How did 2023 Compare to 2022?

Is it even a new year if we’re not looking back over the previous one analysing every little thing? What was done well? What could be improved upon? What do we hope the new yera will bring? 

The tech world is really no different. We were interested to look back on how the UK performed in comparison with the rest of the world when it came to fixed broadband and mobile broadband (4G and 5G) speeds during 2023 and how that compared to the previous year. 

How does the UK compare to the rest of the world when it comes to fixed line and mobile broadband?

If you’re here for the fast answer: In a ranking of the top fastest countries, the UK was 51st (a fall from 44th during 2022) for mobile broadband and came 56th for fixed lines.

You can see the full report over at www.Speedtest.net from Ookla. This service benchmarks internet connections from around the world by publicly tracking the data available. 

Whilst it remains true that mobile and fixed line broadband can of course be affected by other factors within each individual connection (like slow Wi-Fi between the router and user device, local network congestion, package choice by individual consumers, the server performance of speedtest.net itself) this is also true for all the countries included so it shouldn’t be enough to affect the results significantly. 

FAQ’s on the Data

When is the speedtest.net data collected?

The data is collected in November each year. 

What average is used for the data speeds?

The figures are all ‘median‘ averages.

What is the main differentiator for speeds between countries?

The main differentiator for speeds between countries tends to stem from the balance between network availability and the take-up of faster connection types. 

Countries will rank highest in the table when they have a high coverage of gigabit-capable broadband networks and/ or strong 5G mobile services (with plenty of radio spectrum to harness).

How are the UK doing when it comes to mobile and fixed line broadband?

Over the past year we’ve seen a consistently strong improvement in terms of the availability of faster fixed and mobile networks here in the UK. 

It was recently revealed by Ofcom that 1Gbps capable fixed gigabit broadband networks had reached 78% (up from 70% in 2022), and full fibre / FTTP lines were at 57% (up from 42%).

5G mobile is now available from at least one mobile network operator in approximately 85-93% of UK premises (which is up from 67-78% in 2022). 

What Were the Top 50 Fastest Countries for Broadband in 2023?

During 2023, across the world we have seen a continued improvement in fixed and mobile broadband speeds.

Unfortunately, despite big improvements in the UK in terms of full fibre and 5G coverage, we are still quite low down on the rankings compared with other countries who are seemingly able to improve their real-world performance at a faster (or at least similar) pace. 

What’s the issue we’re facing in the UK? It could be partly down to the take-up of full fibre and gigabit-capable broadband lines in the UK. We are still in quite an early phase of adoption – Typically it takes 2-3 year for growth and adoption to stabilise for new networks. 

You might be interested in what country came top for fastest download speeds for fixed line and mobile broadband. The tables and charts below illustrate the ranking of the top 50 fastest countries in the world for fixed and mobile broadband. 

Fastest 50 Countries for Fixed Broadband Speed (DL) in 2023
Country (2023)MbpsCountry (2022)Mbps
Singapore264.15Singapore219.57
Hong Kong (SAR)263.07Chile219.34
Chile248.65China203.5
United Arab Emirates235.72Hong Kong (SAR)198.24
China230.39Thailand196.46
Thailand218.94United States182.63
United States215.72Denmark174.67
Denmark206.8United Arab Emirates166.53
Iceland204.8Japan165.53
France200.99Macau (SAR)159.8
Romania191.36Spain157.31
Spain189.37Romania155.07
Monaco187.49Switzerland143.46
Switzerland187.48Monaco142.03
Netherlands177.88France139.73
Japan170.29New Zealand134.19
Canada165.67Canada127.54
New Zealand163.16Hungary119.36
Macau (SAR)160.52Taiwan119.03
Taiwan157.55Liechtenstein118.07
Andorra156.9Netherlands117.74
Kuwait153.58Portugal116.57
Liechtenstein152.22Andorra115.39
Portugal150.45Panama110.96
Hungary149.85Kuwait110.07
Panama148.76Norway106.3
Israel144.81Moldova105.22
Uruguay143.06Sweden105.01
South Korea139.83South Korea99.87
Brazil136.92Uruguay97.48
Poland133.35Brazil95.95
Sweden127.33Poland95.59
Qatar127.04Israel95.54
Norway123.63Luxembourg93.95
Luxembourg117.66Finland93.79
Colombia111.65Malta92.27
Malaysia110.8Lithuania91.5
Jordan109.58Malaysia90.24
Moldova108.2Saint Lucia87.67
Malta108.19Qatar87.33
Vietnam104.08Colombia87.24
Lithuania103.26Belgium85.31
Finland102.43Saudi Arabia85.1
Saudi Arabia102.41Trinidad and Tobago82.94
Trinidad and Tobago100.68Barbados81.92
Saint Lucia99.96Dominica79.83
Ireland94.62Vietnam78.87
Peru93.52Slovenia78.81
Barbados92.96Germany77.34
Philippines91.08Saint Vincent and the Grenadines76.86
Country (2023)MbpsCountry (2022)Mbps
United Arab Emirates269.41United Arab Emirates138.82
Qatar206.8Norway129.81
Kuwait191.74Qatar126.03
China164.14South Korea125.17
Macau (SAR)155.75China113.5
Norway146.02Netherlands109.45
South Korea145.25Denmark109.29
Denmark143.63Bulgaria106.88
Bulgaria142.07Kuwait102.73
Iceland139.52Saudi Arabia97.81
Netherlands119.34Brunei97.37
Saudi Arabia106.01Australia87.76
United States103.69Luxembourg83.14
Australia97.44Switzerland82.91
Bahrain97.19Bahrain82.67
Sweden97.07Sweden82.1
Finland95.48Finland76.27
Croatia89.51Canada74.77
Singapore89.45Croatia74.35
Switzerland89.45Singapore74.19
Canada87.85Macau (SAR)73.67
Luxembourg85.76North Macedonia73.62
Brunei85.13United States72.34
Lithuania84.8Lithuania67.1
France82.6Cyprus66.33
North Macedonia81.98Taiwan65.93
Austria78.92New Zealand63.15
India75.86Portugal62.19
Taiwan75.77Austria61.25
Portugal75.71Hong Kong (SAR)61.12
Greece72.45Maldives61.09
New Zealand72.32Greece60.57
Estonia72.07France60.54
Hong Kong (SAR)69.59Belgium59.68
Belgium68.54Estonia58.59
Maldives67.59Montenegro57.36
Cyprus67.37Germany57.27
Malaysia66.84Slovenia54.3
Oman66.02Malta50.68
Uruguay66Oman50.03
Germany64.74Serbia47.78
Latvia64.42Suriname46.09
Malta61.03Latvia45.99
Slovenia60.52United Kingdom45.57
Czechia56.11Slovakia43.95
Montenegro53.16Iran42.95
Serbia52.41Japan42.93
Romania50.95Czechia42.24
Albania50.06Hungary42.11
Brazil47.98Romania40.62
Performance Categories (Download)20232022
UK Country Rank for Fixed Line56th56th
Global Latency – Fixed Line9ms10ms
Global Upload – Fixed Line40.45Mbps31.16Mbps
Global Download – Fixed Line87.79Mbps72.40Mbps
UK Latency – Fixed Line13ms14ms
UK Upload – Fixed Line24.58Mbps18.55Mbps
UK Download – Fixed Line84.93Mbps69.76Mbps
Performance Categories (Upload)20232022
UK Country Rank for Mobile51st44th
Global Latency – Mobile27ms28ms
Global Upload – Mobile11.03Mbps9.05Mbps
Global Download – Mobile48.47Mbps33.43Mbps
UK Latency – Mobile34ms36ms
UK Upload – Mobile7.24Mbps7.33Mbps
UK Download – Mobile47.65Mbps45.57Mbps
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Which Is The Best Mobile Network for 4G/5G in the UK 2023?

Opensignal, the leading global provider of independent insight and data into network experience and market performance, last week published their latest report on Mobile Network Experience for the second half of this calendar year.

Their reports and insights are the independent global standard for understanding the true state of the world’s communications networks based on measurements of real user experience. 

The Mobile Network Experience Report is based on crowdsourced data (the process of obtaining data from a large number of sources in order to generate insights). It was gathered from users on hundreds of thousands of devices, including smartphones. 

Data was collected between the 1st June and the 29th August 2023. This latest report looks at mobile broadband services (4G and 5G) from the 4 primary UK mobile operators and how they compared across various categories. The operators are:

  • EE
  • Vodafone
  • O2
  • Three UK

Which network delivered the best mobile broadband performance? 

Overall, the best networks seemed to be EE and Three UK. 

In this study, it mostly looked at the combined performance of 3G, 4G and 5G networks. However, it did look at some 5G connections individually. 

In 1st Place

The most awards went to EE. They won 7 of the categories, and came joint top on 3 others. This is slightly less than last year, when they won 8 categories and came joint top in 5. 

In 2nd Place 

Three UK took 2nd place, which matches their top performance in other studies for availability and download and upload speeds on 5G. 

They also came joint top for 5G Video Experience and 5G Live Video Experience. 

The Winners by Category

You can see which of the various categories were won by which network in the infographic below. 

You can see that O2 were the bottom of the pile with just one award, which was joint with all 3 of the other networks for 5G Availability. 

Vodafone had just one award (for Voice App Experience) along with 4 joint winnings for Video Experience, 5G Video Experience, 5G Live Video Experience and 5G Availability. 

Opensignal-uk-mobileawards-H2-2023

With thanks to Opensignal for the graphic detailing the categories and winners. 

Download Speed Experience – All Mobile Connections

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
EE4047.7
Three UK34.535.4
Vodafone2725
O220.919.3

Download Speeds – 5G

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
Three UK205.5237.7
Vodafone114.3100.6
EE99.5122.3
O27775

Upload Speed Experience – All Mobile Connections

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
EE9.39.8
Vodafone88.2
Three UK6.36.2
O25.15.1

Upload Speeds – 5G

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
Three UK17.517.3
EE15.916.9
Vodafone14.914.9
O29.89.8

UK Availability % – All Mobile Connections

Network% UK Availability H2% UK Availability H1
Three UK99.199
EE98.598.3
Vodafone97.597.3
O297.397

UK Availability % – 5G

Network% UK Availability H2% UK Availability H1
EE10.69.8
Three UK10.310.6
O210.18
Vodafone109.7

Summary

You’ll see from the data above that performance leaders EE and Three UK have actually lost some of their download speed in comparison with the first half of the year (H1). For EE, this meant a drop from 2nd to 3rd place in the 5G download performance category.

The availability of 5G performance (measured using the % of time spent on a 5G connection) improved across all networks with O2 delivering the biggest overall increase despite being near the bottom for the majority of categories. 

Unfortunately, it would seem that their merger with Virgin Media (VMO2) hasn’t shown to have had much of an impact on performance as they remain the lowest rated mobile operator across most of the categories which remained a common trend over recent years.

It’s good to note that as with most pieces of research, studies of this nature do have their limitations. The data set, as mentioned above, was crowdsourced meaning that this app-based data can be affected by various limitations and factors such as the location of the device and the various plans being used on those devices. 

It also doesn’t allow a solid baseline as there are no common bases across hardware and environment. 

So remember that collected data and testing performance in this way may not always give a complete picture. However, Opensignal are one of the more reliable organisations when it comes to analysing data such as this. 

Which mobile network operator are you with – And would you agree with the results? 

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4G 4G Mobile Broadband 5G 5G Mobile Broadband Broadband Connectivity Mobile Broadband Mobile Network Wi-Fi
Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region? 

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3G 3G Phase Out 3G Switch Off 3G Withdrawal 4G 4G LTE 4G Mobile Broadband 4G Wi-Fi 5G 5G Mobile Broadband Mobile Broadband Mobile Network Mobile Provider Mobile Reception Mobile Signal Strength
Mythbusting: Will the Shutdown of 3G Cause Digital Poverty?

 Have you seen the recent news reports about the withdrawal of 3G by Mobile Network Operators – And how this move will result in ‘millions of people’ being plunged into ‘digital poverty’ by disconnecting them from the internet?

Much of this reporting goes unchallenged and could be seen as scaremongering – Will the consequences of withdrawing the 3G service actually be this dire? 

How much is 3G actually still used? 

3G is actually rather old by tech standards. We’ve had 2 further generations of mobile technology since 3G (4G and 5G, obviously). And 6G isn’t far behind them. 

Can you believe that Vodafone has been using their 3G service for 18 years? What else in the world of technology is around for so long! Vodafone also happens to be the first MNO to start the 3G withdrawal process. 3G data traffic on their network accounted for just 4% in January 2022. In 2016 it was over 30%. 

Did you know that 4G is available to over 99% of the UK’s population whilst they are outdoors? Unfortunately this does fall to between 80 and 87% for geographic coverage. Although, if we’re comparing, 2G only covers 85-93%. We use 2G for basic data like voice and text services. 

When will we lose 3G and 2G services? 

The government, along with all the major mobile network operators, have agreed that by 2033, 2G and 3G signals will be phased out. 

You might be wondering why 3G is being withdrawn first when 2G is obviously older. Well, there are less devices in operation that are critically dependent on 3G services. 4G has been more successful, mainly due to 3G being negatively affected by overpriced spectrum licensing.

2G, on the other hand, is still widely used for basic voice services and limited data for mobiles, as well as other applications like Smart Metres in home energy monitoring systems and similar solutions making it a great low-power fallback option. Therefore, 2G will be around for much longer than 3G. 

The gradual withdrawal of 3G services will differ slightly by mobile network operator. You can find out more information on your mobile operator’s plans to phase out 3G below:

  • Vodafone UK began the withdrawal of 3G at the start of this year and aims to have phased it out by December.
  • Three UK are phasing out their 3G network service gradually over the next 2 years, with it being switched off by the end of 2024.
  • EE are starting their 3G withdrawal by first moving customers off 3G, with a view to switching the 3G network off early next year. 
  • O2 are yet to publicly announce anything but are part of the plans to switch off both 2G and 3G by 2033 and are likely to follow a similar timeline as those above. 

Is the phasing out of 3G a good thing or a bad thing? 

The recent news reports we alluded to earlier would suggest that the withdrawal of 3G services would disconnect a lot of people from the internet and result in digital poverty for millions. But is the phasing out of 3G really a negative thing, like these reports suggest?

Let’s take a closer look at a couple of the worries surrounding the 3G switch off, and hopefully alleviate them.

‘My 4G signal is weak – Will I be unable to access mobile data?’

We can totally see why this would be a worry. If you find that your 4G signal coverage is weak in your area and your handset often falls back to 3G, it makes sense that you would be concerned that you would be disconnected from mobile data altogether once 3G is switched off. Especially if your fixed line broadband was also poor locally. 

What you need to bear in mind is that when the 3G service is switched off, the spectrum that would have been used for that will then be used for 4G and 5G services instead. This means that those who often find their weak 4G signal defaults to 3G, would see an improvement in 4G signal once 3G has been phased out. Happily, this also means that mobile broadband speeds would also improve.  

Of course, this does depend somewhat on the operator itself and their approach in your area. There is a chance that some people could have issues if their operator wasn’t to prepare the updated coverage after 3G is phased out. Let’s remember that that’s not in the best interests of the operator either, and all MNO’s are committed to minimising any problems caused by the withdrawal of 3G services. 

Don’t forget that a weak 4G signal can actually still be better than a strong 3G signal. The data capability available to you isn’t always accurately depicted by how many signal bars you see on your screen. 

It’s also worth noting that current plans for mobile connectivity mean that coverage and performance are only going to improve. The Shared Rural Network, an industry led project worth £1 billion, is working hard to bring 4G to 95% of the UK in geographic coverage by the end of 2025.  

What do the operators themselves have to say about the potential problem of weak 4G signal? 

It would seem that UK mobile network operators are prepared for the phasing out of 3G and the subsequent effects on 4G signal. 

Vodafone says:

“By repurposing the 3G network – we can grow the UK-wide reach of our more energy efficient 4G and 5G networks instead – this means faster data speeds, higher quality voice call services and a chance to continue improving connectivity in previously ‘cut-off’ areas, including rural communities and the London Underground.”

  • They will be optimising their 4G and 5G networks as a part of their phasing out of 3G. In fact, some of their 3G spectrum has already been re-directed as a part of this plan. 
  • They have also contacted customers of theirs who could be impacted by issues once 3G has been switched off. So no news is probably good news! 

Three says:

 “Retiring 3G enables us to repurpose network assets where our customers need them (4G&5G) … this plan has been carefully developed by our network teams to ensure that it benefits our customers.”

  • A tiny 3% of their network traffic was 3G so they expect minimal disruption
  • They believe their customers can expect “faster downloads, better quality streaming and a more reliable experience” when 3G is switched-off.
  • Ahead of the 3G switch off, Three are upgrading many of their legacy 3G sites and repurposing them for newer technologies.
  • They suggest that customers who have a 4G / 5G compatible handset will not be impacted by the phasing out of 3G. 

EE says:

  • Whilst the re-farming of 3G will be a process that takes time, the spectrum used for 3G is planned to be used for 4G and 5G, just not immediately. The locations that have the highest need (those that are congested or at risk of congestion) will be the initial focus for the reuse of 3G spectrum.
  • This operator is focusing on making sure that their 4G has enough capacity to cope once 3G has been switched off. In areas where they have both a 3G and 4G service, the 3G doesn’t generally reach beyond that of their 4G services. They believe they have the tools to identify if any work is needed on spectrum and in what areas so that they can be prioritised.
  • They are currently refreshing their 4G and 5G network and replacing some 5G vendor equipment. They need to finish this network refresh before they can re-farm the 3G spectrum. Once the work has been completed, it will be easier to use the remaining 5MHz from the 3G spectrum. Upgrades will be a mix of remote and site visits depending on configuration. Only modernised sites will be able to re-farm the 3G spectrum to be used for 4G and 5G, hence why the process will take some time. 

O2 says:

Not a lot… Yet! As we said above, O2 haven’t publicly announced their plans to phase out 3G services like the other operators have so it’s all a bit quiet from the O2 camp. 

‘I have an old device that doesn’t have 4G capabilities – How will I get online when 3G is phased out?’

The DPA (Digital Poverty Alliance) is concerned that people with older, more basic devices that don’t have 4G capabilities will fall into ‘digital poverty’ once 3G is phased out if they rely on that device to get online. 

But is this a legitimate concern? Here are some reasons why this may be an unfounded worry. 

  • There are basic phones that have 4G capabilities that have been available on the market for a number of years. They are generally lower cost than more elaborate devices, at around £20-£50 for the handset.
  • Operators often offer bundles with cheap plans and almost free handsets on the more basic models
  • Some operators and charities give more vulnerable users basic handsets for free, so they only need to pay for the tariff

That being said, we realise that there will be people out there that may currently have a device that doesn’t support 4G. There are options out there so anyone who is worried have a shop around – A basic 4G compatible handset and monthly plan for less than £10 a month are out there. 

The best option if you are concerned is probably to ring your current operator and see what they can offer you. 

How Can You Make Sure You’re Not Affected by the 3G Switch Off? 

We’re not saying that nobody will be affected by the phasing out of 3G services. There are always going to be the odd few where unique cases mean that something goes awry. Let’s bear in mind that some handsets will have better reception than others! 

We’re feeling hopeful that the operators will have planned the 3G withdrawal properly and will minimise the impact on their customers. I guess we’ll find out! 

Saying that, here are a few things you can look out for to try and minimise any disruption to your coverage and connections:

  • Ensure your current handset (or any new one you buy) has VoLTE (Voice-over-LTE) capability. Not all 4G handsets can make calls over the same generation of network technology, but if your handset supports the above it will be helpful.
  • Choose a handset that supports Wi-Fi Calling. Whilst not as common on the more basic handsets, if you have a home broadband connection then this would come in very handy.
  • Anyone with a 4G handset having issues after the 3G switch off should perhaps consider changing mobile operator and see if that fixes the problem. Each operator will have different coverage, varying by site, so it might be worth switching around. This also goes for the above – If you have a VoLTE or Wi-Fi Calling enabled handset but are having issues, it could be the operator.
  • Remember that when making calls and texts, 3G/4G handsets will fall back to 2G if having trouble anyway. 

Despite the sensationalised articles about the phasing out of 3G services in headline news, try not to worry. We deal with technological advances all the time in this modern world. You could choose to see the withdrawal of 3G as an upgrade to 4G/5G instead of a negative.

There may well be teething problems for a small percentage of mobile users, but we’re pretty sure that mobile operators will find a solution that works for all when the time comes to switch off 3G services. 

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UK Smartphone Users: Are you Satisfied with 5G Mobile Performance?

UK market research provider OnePoll have recently released new survey data suggesting that 80% of smartphone users who use 5G to get online on their mobile are satisfied with the performance. 

80% of surveyed smartphone users satisfied with 5G mobile service

Commissioned by Green Smartphones (a smartphone comparison website), the poll surveyed 1000 UK based adults who use 5G mobile internet on their smartphone. 80% of the respondents reported being satisfied with both the coverage and the broadband speeds via 5G. 

The other 20% of respondents were split between being dissatisfied (8%) and undecided (12%). 

Over 50% say 5G mobile service meets expectations

The poll also asked the selected UK smartphone users whether the 5G they use on their mobile is faster or slower than they expected.

From those surveyed:

  • 53% said 5G mobile speeds were what they expected
  • 21% said it was faster than they expected
  • 12% said it was much faster than their expectations
  • Another 12% said it was slower than they expected
  • The remaining 2% said it was much slower than they expected

Can 5G live up to the hype? 

Recent news outlets have reported disappointment in the rollout of 5G, criticising the 5G mobile services that are available. 

The survey outlined above from OnePoll would suggest different, with the majority of their respondents reporting satisfaction with their 5G mobile service performance. Only a small percentage of those surveyed reported slower than expected 5G mobile speeds. 

As with most things tech, there is always a buzz and excessive hype with the rollout of anything new. Just like 4G and 3G technology before it, 5G services have been hyped up and over-sold with bit expectations for positive impact on mobile performance. 

Has 5G made fixed line broadband obsolete? No. Are we seeing a 5G-powered driverless car revolution on our roads? No, not that either. 

What we are seeing is an upgrade in mobile capability which is useful and appreciated by both businesses and consumers – Once it’s available to them. 

5G wireless network technology

Let’s not forget that 5G technology still has room to grow so further future improvements are likely. 

The expectation is that 5G broadband speed and network coverage will continue to grow and improve over the coming years. 

And, as is the world of tech, once we’ve welcomed and embraced 5G will open arms, attention will turn to 6G and the wild assertions of the benefits it will bring with it. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. 

Our professional engineers in Hampshire can advise whether mobile broadband could help keep your business connected.

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London Underground: 5G Deployed by Virgin Media O2 UK 

Last month, VMO2 became the last of the four primary mobile providers to begin their deployment of their ultrafast 5G mobile broadband service on the London Underground. 

Their 5G mobile broadband has been deployed on the:

  • Central Line – Between Queensway and Holland Park
  • Northern Line – Between Kentish Town and Archway 

5G Mobile Broadband on the Central Line

If you are a commuter on the Central Line, the Underground tunnels between Queensway and Holland Park now have 4G and 5G services following the new roll out. 

You should experience seamless connectivity when travelling through these stations. 

Nestled between Queensway and Holland Park is Notting Hill Gate Station, which has now been upgraded to be a fully 5G station. This means that Central Line platforms and ticket halls at this station will now have this latest mobile network available. 

The stations at Queensway and Holland Park have now had 4G introduced. 

With thanks to https://www.london-tube-map.info/central-line/ for the image

5G Mobile Broadband on the Northern Line

As a commuter on the Northern Line, you should now be able to connect to 5G from Archway to Tufnell Park stations. 

Kentish Town station will also now have 4G connectivity. 

With thanks to https://www.london-tube-map.info/northern-line/ for the image

Shared Platform from Boldyn Networks 

The same network platform from BAI Communications (Boldyn Networks) is being shared by all of the primary operators.

Transport for London have a 20 year concession deal with BAI. This allows them to build the infrastructure needed for fibre-fed mobile connectivity, and then make it available via wholesale. 

Revolutionised Commuting in the Capital

Having Underground connectivity has long been a dream for commuters travelling around London using the tube. 

Chief Commercial Officer for VMO2, Gareth Turpin, says:

“For the first time, our customers can access the latest 5G mobile services deep under London. This is set to revolutionise commuting in the capital, and in the weeks and months ahead we’ll be rolling out ultrafast mobile services at more Tube stations, in tunnels and on platforms to bring high-speed connectivity to our customers as they travel on the Underground.

This is part of our commitment to upgrading the UK and ensuring customers can access our network wherever they are.”

When will all of the London Underground have 4G / 5G mobile broadband connectivity?

The network coverage is set to expand further throughout this year. 

Back in 2020, earlier work by TfL and other mobile operators meant that there are already 4G services on the Jubilee Line between Canning Town and Westminster stations. 

Last month we saw the additions on the Central and Northern Lines outlined above. 

The target is for ticket halls, platforms and Underground tunnels throughout the London Underground network to have 4G and 5G connectivity by the end of 2024. 

Keep your eyes peeled for further announcements! 

Could Mobile Broadband Be Right For You?

If you think your rural home or business could benefit from 4G / 5G mobile broadband then please get in touch with our Wi-Fi experts. We operate across the South of England out of Hampshire, covering West Sussex, Dorset and the Isle of Wight. We are specialists in designing and deploying mobile broadband networks for those who struggle with the more traditional forms of broadband internet. 

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Which UK City has the Fastest 5G Speeds? 

Opensignal, an independent global organisation who offer reports and insights into the world’s communication networks, have this month published data revealing the UK’s fastest locations for 5G mobile broadband.

The fastest city for 5G download speeds is Birmingham, coming in at 162.7 Mbps. The fastest region was the West Midlands with 151.4 Mbps 5G download speeds. 

Where does the data come from? 

The numbers in this report come from data collected across hundreds of thousands of devices like Smartphones between November 1st 2022 and January 29th 2023. Primary mobile network operators were then compared across different categories. 

Is 5G faster than 4G?

The study also reported on the uplift in mobile broadband speeds when devices went from a 4G to 5G network in various locations. 

The majority of users found 5G download speeds to be between 3.7 to 5.5 times faster than 4G. The biggest uplift was found in Reading, Berkshire where users enjoyed 5.5 times faster speeds on 5G. London however saw the lowest uplift at a rate of 3.7 times faster than 4G. 

With thanks to OpenSignal for the image 

Is 5G or 4G better in urban or rural areas? 

The report also studied the differences between rural and urban areas when it comes to 5G. You might think that there would be a difference in uplift between these types of areas, but there was actually little difference. For rural areas with 5G, the uplift was 4.7 times faster. In urban areas, the uplift for 5G was 4.5 times faster. 

With this being said, mobile broadband users in urban areas do see significantly faster download speeds on both 4G and 5G networks than those in more rural areas. On 4G networks, download speeds are 23.7% faster (5.8 Mbps) in urban areas. On 5G networks, download speeds are 20.1 Mbps which is 17.6% faster than rural areas. 

5G networks are more limited in rural areas with less coverage. Unsurprisingly, this means that users on a 5G network in an urban area spend more time with an active 5G connection than rural users (9.6% and 6.6% respectively. 

With thanks to OpenSignal for the image 

Where in the UK do users connect to 5G the most?

It will probably come as no surprise that it’s Londoners who are actively connected to 5G networks for the longest.

Unfortunately for us (as we’re based in Hampshire) the South East and South West come very near the bottom of the table when it comes to 5G availability and time spent connected to the network. 

Will mobile network coverage improve in rural areas?

As we mentioned above, the data from this report does reflect on there being a gap between the mobile experience of users in rural and urban areas. 

Thankfully, there is ongoing commitment and work happening to try and improve mobile connectivity in rural areas. 

The UK government and mobile network operators are currently working together on the Shared Rural Network programme to increase the geographic coverage of 4G networks. 

Last year in their 2022 Connected Nations report, Ofcom found that through the SRN and other initiatives, users should be able to get good mobile coverage from at least one operator across 92.2% of the UK. This is a rise of 0.3% from the year before so things are moving in the right direction.

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Connectivity Alliance – Telecoms Providers Join UK Landowners 

Last week on November 23rd, UK telecommunications providers, infrastructure providers and landowners joined together to form the NCA (National Connectivity Alliance). Why? Well. the main aim is to make collaboration easier on mutual areas of interest as well as aid the rollout of new networks. 

Let’s think about digital infrastructure for a moment – We’re talking about things like trenches for optical fibre cables and mobile masts. It’s easy to see why landowners and digital infrastructure developers might not be on the same wavelength (if you’ll pardon the pun). Previously, landowners would only allow operators to deploy infrastructure on their land in return for high rental fees. This would in turn have a knock on effect for consumers and telecommunications providers as operators would be unable to increase their coverage due to expensive rental fees. 

Back in 2017, the government amended the ECC (Electronic Communications Code) in order to make it more straightforward (and cheaper) for operators to access both public and private land. However, this didn’t have the balancing effect needed and lent instead more in favour of the providers – Some forcing rent of an extremely lower price. 

These lower rents didn’t take into account that landowners had multiple considerations to make like:

  • Facilitating access 
  • Ability to repurpose sites for other ventures (or inability to do so once infrastructure had been deployed)
  • Impact on insurance of any kit fitted to a roof
  • Safety risks for residents near base stations
  • Keeping an area used for deployment in good repair

You can see why this could easily end with disputes in court! Of course, the goal for everyone is to successfully roll out broadband and mobile networks, and the upcoming PSTI bill (Product Security and Telecommunications Infrastructure) plans to make the changes needed to do just this. 

It’s clear to see that something like the NCA is necessary to help increase collaboration between both landowners and digital infrastructure developers. 

The NCA Chair and Co-Founder is Partner at Blaser Mills Law. Carlos Pierce is thrilled to launch this cross-industry body that will benefit all parties – Including the general public. This new found collective of landowners and digital infrastructure developers will help improve digital connectivity for all. Industry experts bring about best practice, as well as helping landowners to have a deeper understanding of all things digital infrastructure. This combination of education and communication through this NCA collaboration brings an awareness of the needs of all parties in this sector, eventually benefitting the general public. 

The Minister for Digital Infrastructure, Julia Lopez MP, welcomes this new alliance in support of ‘world class connectivity’ for all people across the UK, regardless or whether they live in a city or rural area. Bringing together industry experts and landowners in this way will go a long way in helping negotiations so that all parties are happy. As a result, we can expect this new NCA to boost connectivity, productivity and even the economy. 

You can find out more about the NCA and what they’re about by visiting their website, or have a read of their latest press release here. 

Image from https://www.ncalliance.org.uk

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