Top UK Mobile Networks for H2 2023 Revealed by RootMetrics Benchmark

How did UK mobile networks perform in the second half of 2023 when it comes to 4G, 5G and mobile broadband?

RootMetrics (now an Ookla company), a mobile analyst firm, has not long published their latest benchmark study of UK mobile networks (4G and 5G) and mobile broadband performance for H2 2023. 

RootMetrics offers scientifically collected and crowdsourced mobile network performance information to consumers and the industry. The firm captures user information by testing network performance when consumers are using their mobile phone for voice or data communications. 

Results of the latest biannual benchmarking report which once again see EE (BT) come out on top against their UK network rivals at Vodafone, Three UK and O2 (VMO2). 

Which UK mobile network is the best for 4G/5G?

When it comes to 5G performance, the picture painted by this recent report isn’t so clear-cut.

This latest study used data from a 5G-enabled, latest model of Samsung smartphone (the actual model was not disclosed in the report). It was purchased from operator stores and tested for both 4G and 5G performance across all 4 primary UK operators within 16 of the most populated UK cities. 

In summary, the study consisted of:

  • 1 latest model Samsung smartphone
  • 4 primary UK mobile operators
  • 16 UK cities
  • 634,942 tests across hundreds of locations
  • 788 locations were indoor
  • 24,179 miles driven during both the day and night

Results were divided into the following categories:

  • Network reliability
  • Speed
  • Data
  • Call and text quality

Scores were given out of 100 (100 being the highest score). As you can see from the data representation from RootMetrics below, EE came out on top across all categories, while VMO2 were found at the bottom of most. 

Interestingly, every one of the 4 primary UK operators saw a decrease in their overall scores when compared to the last RootMetrics report 6 months prior. 

The Overall Scores for H2 2023 (vs H1 2023), in order of best to worst, are:

1. EE – 94.2 (down from 95.9)
2. Vodafone – 90.1 (down from 92)
3. Three UK – 89.3 (down from 90.2)
4. O2 – 86.4 (down from 86.7)

So which is the best UK mobile network? When we look at the average (median) UK download speeds for both 4G and 5G networks, then the strongest data speeds were delivered by EE (68.6Mbps, which was up from 65.1Mbps in the last report).

Vodafone also saw an increase in data speeds, increasing to 34.5Mbps (from 29.4Mbps). Despite O2 improving their data speed score from 15.5Mbps to 19.9Mbps, they still scored the bottom of the 4 providers. Just behind Vodafone to take 3rd place, Three UK fell slightly to 32.3Mbps (down from 34.7Mbps). 

How is 5G performing on UK networks so far?

However, when we look purely at 5G networks, we see a bit of a different picture emerge when compared to the previous report for the first half of 2023. 

Whereas H1 2023 saw Three UK as the fastest median 5G download performance, that award now goes to EE. O2 were unfortunately at the bottom with a score well below the other 3 primary UK networks. The scores for median download speeds for 5G from the H2 2023 report were:

  1. EE – 174.1 Mbps
  2. Three – 165.7 Mbps
  3. Vodafone – 158.3 Mbps
  4. O2 – 68.7 Mbps

What is the availability of 5G on UK mobile network providers? 

As well as 5G speeds, the availability of 5G across UK networks was also tested. 

All 4 of the UK mobile network providers had 5G availability of over 52% during this latest UK wide testing. 

The UK providers in order of 5G availability are:

  1. Three – 57.6%
  2. O2 – 54.5%
  3. EE – 52.3%
  4. Vodafone – 41.9%

You can find more data below for particular regions as well as the most improved cities. 

What can we take away from this report on 5G speed and availability on UK mobile network operators?

So it would seem that even though EE has the fastest 5G speeds, that 5G connection is less available than that of its competitors Three and O2. 

Despite coming second place in terms of speed, Three weren’t too far behind EE and are also slightly more available. 

O2 might have decent 5G availability, but the speed of that connection is pretty dire according to this latest report. 

In terms of 5G speed, Vodafone aren’t too far behind rivals EE and Three, however they are at the bottom of the pile with the lowest 5G availability. 

What more would we like to know about 4G/5G connections across the UK mobile networks? 

If you’d like to read more on this and see further data, head to the full report from RootMetrics UK Mobile Performance Review 2H 2023 here

Whilst this review does shine a light on 5G speeds across the UK and how UK mobile networks are performing, it does only give select information. 

It would be interesting to also see how the networks perform when it comes to upload speeds and latency using 4G/5G connections. 

As you can see from the review, there seems to be a strong focus on urban areas across the bigger cities in the UK. Here at Geekabit we talk a lot about the struggles of rural businesses and more remote locations that still need strong 4G/5G mobile broadband connections. Some more data on the performance of UK mobile networks in these areas would be beneficial and would give a clearer picture of 4G/5G availability and speed across the UK as a whole. 

Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region?