International Broadband Scorecard Comparison Scrapped by Ofcom UK

Do you wonder how the UK fares against other European countries in regards to broadband and mobile connectivity? Well, you might have to wonder a bit more. 

Ofcom, the telecoms regulator, carries out various reports on performance, looking at things like UK broadband and mobile connectivity compared with other major EU economies like France, Germany, Spain, Italy etc. 

However, it seems that Ofcom have covertly scrapped their annual international comparison despite having been publishing it since back in 2013 when they began the International Broadband Scorecard. 

The report examined various connectivity benchmarks within fixed and mobile broadband performances across different countries, such as:

  • Network availability
  • Take-up
  • Use 
  • Prices  

This then enabled them to measure and compare them with the relative performance of the UK. 

Where did the data come from?

Ofcom normally relied on Omdia-Informa Tech, a third party provider, to supply the data for the non-UK countries included in the report. 

However, as this data is available from Omdia-Informa Tech (as well as other similar telecoms research companies) to anyone who is prepared to pay a fee, Ofcom decided that them stopping their publication of the data would not hinder stakeholders and the like from being able to benchmark the UK broadband offering against the international market themselves.

Scrapping of International Broadband Scorecard a Cost-Cutting Measure?

It would seem to us that this move to scrap the report is likely a cost-cutting measure. This is unfortunate as the reporting was a useful point of comparison to see how the UK was doing in regards to broadband and mobile connectivity on an annual basis when compared without our European counterparts. 

Despite the fact that Ofcom rarely promotes their reports which meant the information they provided was often missed, they have provided some handy and relevant information in past years. 

Can I get the Broadband and Mobile Connectivity Data Somewhere Else?

Thankfully, yes! There is an annual report published from the European Commission that goes some way to compare the UK with EU countries on Broadband and Mobile connectivity (you can find the latest one here). 

If you want to check out the latest summary from the final Scorecard from Ofcom for 2023 (with data from the latter part of 2022) the interactive report is online here

Top UK Mobile Networks for H2 2023 Revealed by RootMetrics Benchmark

How did UK mobile networks perform in the second half of 2023 when it comes to 4G, 5G and mobile broadband?

RootMetrics (now an Ookla company), a mobile analyst firm, has not long published their latest benchmark study of UK mobile networks (4G and 5G) and mobile broadband performance for H2 2023. 

RootMetrics offers scientifically collected and crowdsourced mobile network performance information to consumers and the industry. The firm captures user information by testing network performance when consumers are using their mobile phone for voice or data communications. 

Results of the latest biannual benchmarking report which once again see EE (BT) come out on top against their UK network rivals at Vodafone, Three UK and O2 (VMO2). 

Which UK mobile network is the best for 4G/5G?

When it comes to 5G performance, the picture painted by this recent report isn’t so clear-cut.

This latest study used data from a 5G-enabled, latest model of Samsung smartphone (the actual model was not disclosed in the report). It was purchased from operator stores and tested for both 4G and 5G performance across all 4 primary UK operators within 16 of the most populated UK cities. 

In summary, the study consisted of:

  • 1 latest model Samsung smartphone
  • 4 primary UK mobile operators
  • 16 UK cities
  • 634,942 tests across hundreds of locations
  • 788 locations were indoor
  • 24,179 miles driven during both the day and night

Results were divided into the following categories:

  • Network reliability
  • Speed
  • Data
  • Call and text quality

Scores were given out of 100 (100 being the highest score). As you can see from the data representation from RootMetrics below, EE came out on top across all categories, while VMO2 were found at the bottom of most. 

Interestingly, every one of the 4 primary UK operators saw a decrease in their overall scores when compared to the last RootMetrics report 6 months prior. 

The Overall Scores for H2 2023 (vs H1 2023), in order of best to worst, are:

1. EE – 94.2 (down from 95.9)
2. Vodafone – 90.1 (down from 92)
3. Three UK – 89.3 (down from 90.2)
4. O2 – 86.4 (down from 86.7)

So which is the best UK mobile network? When we look at the average (median) UK download speeds for both 4G and 5G networks, then the strongest data speeds were delivered by EE (68.6Mbps, which was up from 65.1Mbps in the last report).

Vodafone also saw an increase in data speeds, increasing to 34.5Mbps (from 29.4Mbps). Despite O2 improving their data speed score from 15.5Mbps to 19.9Mbps, they still scored the bottom of the 4 providers. Just behind Vodafone to take 3rd place, Three UK fell slightly to 32.3Mbps (down from 34.7Mbps). 

How is 5G performing on UK networks so far?

However, when we look purely at 5G networks, we see a bit of a different picture emerge when compared to the previous report for the first half of 2023. 

Whereas H1 2023 saw Three UK as the fastest median 5G download performance, that award now goes to EE. O2 were unfortunately at the bottom with a score well below the other 3 primary UK networks. The scores for median download speeds for 5G from the H2 2023 report were:

  1. EE – 174.1 Mbps
  2. Three – 165.7 Mbps
  3. Vodafone – 158.3 Mbps
  4. O2 – 68.7 Mbps

What is the availability of 5G on UK mobile network providers? 

As well as 5G speeds, the availability of 5G across UK networks was also tested. 

All 4 of the UK mobile network providers had 5G availability of over 52% during this latest UK wide testing. 

The UK providers in order of 5G availability are:

  1. Three – 57.6%
  2. O2 – 54.5%
  3. EE – 52.3%
  4. Vodafone – 41.9%

You can find more data below for particular regions as well as the most improved cities. 

What can we take away from this report on 5G speed and availability on UK mobile network operators?

So it would seem that even though EE has the fastest 5G speeds, that 5G connection is less available than that of its competitors Three and O2. 

Despite coming second place in terms of speed, Three weren’t too far behind EE and are also slightly more available. 

O2 might have decent 5G availability, but the speed of that connection is pretty dire according to this latest report. 

In terms of 5G speed, Vodafone aren’t too far behind rivals EE and Three, however they are at the bottom of the pile with the lowest 5G availability. 

What more would we like to know about 4G/5G connections across the UK mobile networks? 

If you’d like to read more on this and see further data, head to the full report from RootMetrics UK Mobile Performance Review 2H 2023 here

Whilst this review does shine a light on 5G speeds across the UK and how UK mobile networks are performing, it does only give select information. 

It would be interesting to also see how the networks perform when it comes to upload speeds and latency using 4G/5G connections. 

As you can see from the review, there seems to be a strong focus on urban areas across the bigger cities in the UK. Here at Geekabit we talk a lot about the struggles of rural businesses and more remote locations that still need strong 4G/5G mobile broadband connections. Some more data on the performance of UK mobile networks in these areas would be beneficial and would give a clearer picture of 4G/5G availability and speed across the UK as a whole. 

First 6 LEO Broadband Satellites for Mobile Service Launched by Starlink

The first week of January saw SpaceX launch their first 6 satellites to support their new ‘Direct to Cell’ product. This brings them steps closer to Starlink’s constellation of ultrafast broadband LEO (Low Earth Orbit) satellites being able to offer a global 4G mobile service.

A Quick Starlink 101

Here is some basic information if you’re new to everything Starlink satellite broadband. 

Starlink LEO Satellites

At the moment, Starlink have a network of 5,289 LEO satellites. They orbit the Earth at an altitude of around 500km. 

SpaceX Starlink has approval to expand this number to approximately 7,500 satellites by the end of 2027. 

Cost of Starlink Satellite Broadband

For UK customers costs start at £75 per month. There is an additional cost for the £449 regular home kit which includes a standard dish, router and relevant kit. There is also a shipping fee of £20 on the Standard package. 

Starlink Broadband Speed

The Standard Starlink broadband package promises download speeds of between 25 and 100 Mbps and upload speeds of 5-10 Mbps. It also offers latency times of 25-50 ms. 

What’s New for SpaceX Starlink Satellite Broadband?

SpaceX Starlink signed agreements back in 2022 enabling them to launch a global space-based 4G mobile network. 

The network will be called Direct to Cell and will connect satellites to unmodified smartphones on the ground. 

How will the Starlink 4G Network work?

The satellites with the capability to connect from space to Smartphones on the ground will have an advanced eNodeB modem onboard. This allows network integration similar to a standard roaming partner, essentially acting like a cellphone tower in space.

Supported by mobile operator T-Mobile, originally the first beta test products were supposed to launch by the end of 2023 in select areas of the USA (for example Hawaii, parts of Alaska, Puerto Rico). With the launch of the first 6 at the beginning of January this year, things are obviously running a little behind. 

These first 6 Direct to Cell capable Starlinks were launched aboard a Falcon 9 rocket alongside a batch of 15 other Starlink birds.

The testing phase is expected to eventually involve 840 4G capable satellites, transmitting 4G mobile to roughly 2,000 unmodified Smartphones on the ground. 

According to SpaceX, they plan to launch a basic text service sometime this year, offering SMS, MMS and ‘participating messaging apps’ messaging. 

Voice services (ie. the ability to make calls) and data services (being able to use a slow mobile broadband connection) is due to follow sometime next year (2025). 2025 will also hopefully see the ability to connect to Internet of Things (IoT) devices.

Will we be able to use Starlink 4G mobile in the UK?

Unfortunately at this stage, Starlink doesn’t have supporting access agreements for these services with any cellular providers in the UK. We are one of a few countries with cellular providers yet to support Starlink 4G mobile. 

Hopefully we will know soon who it’s likely to be! Both Vodafone and EE (BT) have experience with satellite solutions (they are testing rival systems!) so they may be the ones to watch. 

Who Are Starlink’s Current Global Direct to Cell Partners?

Providers who are ready to support Starlink 4G mobile in some countries are:


T-Mobile (USA)
Optus (Australia)
Rogers (Canada)
One NZ (New Zealand)
KDDI (Japan)
Salt (Switzerland)
ENTEL (CHILE)
Entel (PERU)

Can Starlink 4G Mobile Compete With Our Current 4G Mobile Broadband Offering?

At this stage, not really. Elon Musk has himself said that these first Direct to CEll capable Starlink satellites can only support data speeds of  “~7Mb per beam and the beams are very big, so while this is a great solution for locations with no cellular connectivity, it is not meaningfully competitive with existing terrestrial cellular networks.”

In other words, Starlink 4G Mobile services will be beneficial to those in rural areas that struggle with more traditional forms of broadband connectivity and 4G cellular networks, but not to those already reliably using 4G networks. 

For those that want the tech bit – Information shared last year on the subject detailed that the Direct to Cell system will be able to provide “theoretical peak speeds of up to either” 3Mbps or 7.2Mbps peak upload (Earth-to-Space) over 1.4MHz or 5MHz bandwidth channels per beam, respectively, and up to either 4.4Mbps or 18.3Mbps on the downlink (Space-to-Earth) over the same bandwidth channels per beam using LTE (4G) technology.

It’s also worth remembering that we don’t yet know the costs of this type of global roaming. To compete with traditional roaming services, it’s going to need to be a competitive cost. Although, those who struggle to get any connection at all where they’re based may be willing to pay a bit more if it means getting a reliable connection. 

What Potential Issues Might Starlink 4G Mobile Be Facing? 

SpaceX are already facing some challenges in the USA. There are concerns about spectrum interference, particularly from AT&T (formerly known as the American Telephone and Telegram Company) who are also in the testing stages of a rival solution AST SpaceMobile and Omnispace who are also combining mobile roaming with the scope of satellite for a global 5G network. 

There are likely to be similar disputes in other markets too, seeing as the Starlink 4G network needs reciprocal access and spectrum agreements with mobile operators. They will also need support from regulators and ground stations across the world. 

Starlink 4G Mobile via satellites from SpaceX is certainly an intriguing development and we’re keen to see how this plays out throughout 2023 and beyond. Let’s watch this space! 

Geekabit’s Top 10 Blogs of 2023

2023 is coming to a close – And we know the new year will bring new technology and wireless improvements with it!

Here at Geekabit, we covered a lot of different Wi-Fi topics last year here on the blog. Much of what we write about is influenced by the enquiries and questions that our customers and clients ask our Wi-Fi Experts across Winchester, London and Cardiff. This year we’ve seen an increase in demand for 4G/5G broadband and Starlink Satellite broadband options, particularly for homes and businesses in rural areas.

We thought we would take a look back on the last year and see what blogs were most popular with you – Our readers!

In at Number 10, this blog had people wondering whether scientists could watch we are doing through walls!

#10

Number 9 was all about finally getting 5G on the London Underground so you can stay connected whilst travelling around the capital.

#9

With Ubiquiti UniFi devices increasing in popularity, it’s no surprise that this fault finding blog about flashing lights on access points made it in at number 8.

#8

Here at Geekabit, we’ve talked a lot about how impactful broadband can be for rural businesses. This blog about unreliable broadband for rural businesses came in at number 7.

#7

It seems you all want to know how to choose and install a 4G and 5G mobile broadband antenna, as this blog telling you how narrowly missed being in our top 5 blogs of the year.

#6

Kicking us off in the top 5 was where best to place your router for successful results.

#5

Taking the 4th spot was a look into 2023 and what it had in store for us in the world of Wi-Fi.

#4

In 3rd place was another blog on 4G and 5G mobile broadband, answering all your frequently asked questions.

#3

Narrowly missing the top spot, this blog about discounted Starlink Satellite Ultrafast Broadband here in the UK was one of your most popular reads this year.

#2

And taking the top spot for most read Geekabit blog of 2023 was this one about the rise of UK Starlink broadband speeds.

#1

So it seems our readers were most looking for information on Starlink Satellite broadband and 4G/5G mobile broadband options. Does that mean that consumers and business broadband customers are interested in alternative Wi-Fi options for their homes and businesses?

We’re looking forward to what 2024 will bring in the tech world and seeing how that impacts all things Wi-Fi and staying well connected.

Is Your Business the 1 in 5 with Insufficient Internet Speeds? 

Business leaders and decision makers from 160 UK companies were surveyed on their businesses broadband speeds during June 2023 by Neos Networks – 1 in every 5 were found to have broadband speeds that were insufficient. 

Furthermore, 42% of those surveyed planned to move to a higher capacity connection during the next two years as part of their key growth plans. 

Investment in Connectivity

Over the previous 2 years, 11.2% of respondents who had already invested in connectivity said it had a direct impact on their business profitability. 

And it’s not just profitability that’s impacted by good connectivity in business. 98.3% of surveyed businesses said it also impacted:

  • Productivity
  • Staff retention
  • Client collaboration

Why Are Businesses Prioritising Higher Capacity Connectivity?

Why might businesses prioritise higher capacity connectivity? Better performing broadband impacting many parts of the business, including:

  • Increased computer power (22.4%)
  • Operational development in terms of more data and higher capacity requirements (21.2%)
  • Greater device usage for each employee (11.6%)

With the prevalence of AI being used in business, this also influenced decisions to improve and increase connectivity with 1 in 10 businesses actively looking to increase connectivity in order to better integrate AI into their business processes.

What Is The Negative Impact of Insufficient Broadband Speeds in Business?

Poor internet connectivity, speed and/or reliability doesn’t just negatively impact employee productivity and retention, it can also cause businesses to risk losing a customer or client. 55.6% of businesses surveyed felt like they were at risk of losing custom down to poor internet. 

Has Project Gigabit Had A Notable Impact on Business Broadband?

The businesses being surveyed were asked if they felt their business had felt a notable impact from Project Gigabit, of which 52.5% said yes. 

Project Gigabit is a £5 billion government broadband plan aiming to deliver next-generation gigabit broadband to over a million households and businesses across the UK. You can read about their progress here

Project Gigabit didn’t actually start to award contracts until August 2022, so it’s possible that the above percentage figure is reflective of respondents including other similar schemes (like the Gigabit voucher and GigaHubs Dark Fibre) or other commercial upgrades to broadband services. 

Let’s Focus on the Positives

It’s clear that businesses are seeking high-capacity connections to keep up with new technologies as well as support their employees and customers. 

Of course, businesses that are based in more rural areas may well be part of the 1 in 5 businesses without sufficient broadband speeds that need improved network accessibility to achieve better connectivity. Other means of connecting to the internet may be useful, such as mobile internet through the likes of 4G/5G routers or Satellite broadband like Starlink

But if 1 in 5 businesses don’t have sufficient broadband, that means that 4 in 5 do! Recent data from Think Broadband suggests that only 21% of UK premises are yet to be reached by gigabit-capable broadband. That means 79% of business premises in the UK are covered by a broadband connection that is gigabit-capable. 

By 2030, the UK government is hoping to reach their target of having nationwide coverage. Network operators are hoping for more support so that they are able to help businesses with poor connectivity sooner than that. 

Rural businesses may be able to improve their connection through AltNet options. AltNet are alternative network providers offering fibre broadband packages. Although smaller in scale, AltNets compete with the UK and England’s big brand internet service providers. AltNets offer their own full fibre connections and don’t rely on the Openreach network and can sometimes offer higher upload speeds in comparison to the major network providers.

This could mean that rural businesses in hard to reach locations could have access to better internet services sooner than the national telecoms provider can offer, giving them next generation speeds like 2.5, 3 and 10 gigabit services across certain networks before national providers have even started trials. 

Let’s also remember that even though 1 in 5 businesses are receiving insufficient broadband, that doesn’t necessarily mean they don’t have access to it via other networks. There might be other options to the one they are currently using. 

The broadband demands of differing businesses also vary hugely. A graphic design studio or video editing company would need higher speed internet than a takeaway shop that could rely on a slower link. 

As always, these types of surveys should be taken with a pinch of salt. Whilst it is undeniable that there are 1 in 5 businesses with insufficient broadband, there should be options for them to explore like mobile broadband and satellite broadband like Starlink. 

Can we help your business improve its broadband connection?

If your business is struggling with a poor internet connection, then get in touch with our expert Wi-Fi engineers who will be able to advise if mobile broadband or Starlink satellite broadband could be a viable option for you. Give us a call or drop us an email today and let’s get it sorted. 

Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region? 

Could 4G Boosters on Church Towers Improve Rural Wi-Fi in the UK? 

Using OpenRAN (Open Radio Access Network) technology, Vodafone are working alongside the Church of England to help extend mobile broadband via 4G for those in rural parts of the UK. They are doing this by utilising 11 church bell towers as base stations for the deployment of this small bits of kit. 

Which Rural Communities Will Benefit From These Church-Based 4G Base Stations?

The first to be installed were Brompton Regis (Blessed Virgin Mary Church) in Somerset and Ewyas Harold (St Michael’s and All Angels) in Herefordshire. 

9 further church-based 4G base stations will be going live over the next few months across the following counties:

  • Dorset
  • Essex
  • Norfolk
  • Wiltshire

Why Do Churches Make Good Base Stations for 4G Mobile Broadband? 

Generally speaking, churches are tall buildings that are often found on high ground, as well as being at the heart of communities. This makes them the ideal location to install a mobile site to help boost 4G mobile broadband connectivity for these communities. 

Even better, current technology means that the base stations are small enough to not spoil the architecture and tone of the churches themselves.

Vodafone’s aim is to use this technology to improve connectivity and better reach these rural communities that struggle so much with traditional broadband. 4G mobile broadband via these church-based base stations could be a huge step forward in connectivity for rural communities across the country. 

Rural communities deserve to access good, strong, reliable internet speeds like anyone else, and boosting 4G mobile broadband in this way could be just the thing to deliver it. 

How Do These 4G Base Stations on Churches Work? 

These 4G mobile broadband base stations are called new cell sites and involve small cells in the form of well-hidden boxes being employed on church towers. 

These new cell sites have a coverage radius of 500 metres, so are ideal to serve the community based around the church itself which is usually close by. 

The Idea of Church-Based 4G Base Stations is Actually Nothing New

Church spires and towers have been identified as a prime place for bits of mobile and fixed wireless broadband kit before, so this idea is nothing new. It’s been done many times before! 

A previous agreement between the Church of England and Cornerstone (Vodafone UK and O2’s network sharing division) was made back in 2019. 

But while the premise might not be new, we still think any action taken to improve the connectivity of rural communities across England and the UK is a great step towards access to reliable broadband for all. 

Do You Need Wi-Fi Assistance? 

For Wi-Fi and Mobile Broadband Assistance for your business across Hampshire, Cardiff and London, get in touch with our Wi-Fi experts today. Our experienced and professional engineers are on hand to help with your Wi-Fi woes as well as determine if 4G mobile broadband could be a viable option for you.

Call us or email us today.

UK 4G and 5G Boosted With New Small Cells Deployed by EE

Last week we blogged about the shutdown of 3G in the UK and the myths surrounding this phasing out of lower generation tech. If you’ve been concerned about the 4G coverage in your area, then this article might help to put your mind at rest a little bit. 

Last week, EE announced that they had deployed 411 small cells around the UK. This is in addition to the 200 already deployed last year. 

Small Cells to Boost Urban 4G Network

These small cells are different to masts, and are basically tiny base stations installed on buildings and street furniture.

The idea is that it will boost their 4G speed and coverage across their mobile broadband network. 

They’ve claimed that these small cells will allow customers to access download speeds of up to 300Mbps. As always however, this figure should be taken with a pinch of salt. Download speeds are always subject to variability in many areas including:

  • Mobile environment
  • End-user devices 
  • Consumer demand 

The new 4G small cells are carrying a huge 20TB (TeraBytes) of data traffic every day. 

Whilst masts and larger base stations can transmit over large distances, these newly deployed small cells are designed to transmit over shorter distances and more limited coverage. 

They are used for urban areas where mobile network access is likely to be busy – Like shopping centres, airports and ports. 

Can Rural Networks Benefit from Small Cell Deployment? 

Whilst these small cells are really useful for urban areas, they can also be really valuable for boosting network coverage in rural areas too. 

Used in a similar way as in urban areas, the small cells would be deployed on things like lampposts, street kiosks and CCTV columns. 

Working in just the same way as urban areas, these small cells in rural locations would also help boost 4G coverage. 

How Have EE Chosen Where to Deploy 4G Small Cells?

In order for EE to identify the best locations to deploy their small cells, they use network analytics. 

The small cells are built by Nokia and access both licensed and unlicensed spectrum bands. They harness 1800MHz and 2600MHz on the 2.6GHz band (licensed) as well as the unlicensed 5GHz spectrum bands. 

Where Have EE Deployed New 4G Small Cells?

The deployment of 411 new 4G small cells has been rolled out to various locations across the UK. These include:

  • Birmingham
  • Brighton 
  • Sheffield
  • Swansea
  • Leicester
  • Coventry
  • Wolverhampton
  • Southampton 
  • York. 

There will also be ‘seasonal hotspots’ to handle extra network traffic in popular UK holiday destinations. These include:

  • Newquay
  • Paignton
  • Salcombe
  • Southend-on-Sea 
  • Clacton-on-Sea

What Does EE Say About This New Deployment of 4G Small Cells?

James Hope, EE’s Director of Mobile Radio Access Networks, said:

“As demand for data continues to rise, small cells are becoming an increasingly integral part of our mobile network. Our partnership with Nokia ensures customers continue to benefit from our fastest 4G speeds even at the busiest times and in the most congested of locations, and we’re proud to pass another milestone in this project as we continue to invest in improving the UK’s best mobile network* up and down the country.”

What Does the Future Hold?

Good news! It seems like this latest deployment is only the beginning. According to EE, the plan is to deploy a hundred more small cells over the coming months. 

These will be deployed both in cities with existing small cell infrastructure as well adding new towns and cities to the growing list. 

Will Small Cells Be Used to Boost 5G Coverage?

EE also said that they would be doing a trial where small cells would be used to accommodate the 5G network. 

Thankfully, Nokia’s AirScale portfolio can upgrade to 5G in a smooth and consistent manner. 

Could 4G Mobile Broadband Work For Your Home or Business?

If your home or business premises struggles with more traditional forms of broadband and you’ve been considering 4G mobile broadband as your primary network then get in touch with our Wi-Fi experts today.

We are installers of permanent and temporary 4G Broadband throughout the county, for offices, homes, construction sites and events.

You can call our team on 01962 659 390 during office hours or email info@geekabit.co.uk.

We look forward to speeding up your internet using 4G Broadband!

Mythbusting: Will the Shutdown of 3G Cause Digital Poverty?

 Have you seen the recent news reports about the withdrawal of 3G by Mobile Network Operators – And how this move will result in ‘millions of people’ being plunged into ‘digital poverty’ by disconnecting them from the internet?

Much of this reporting goes unchallenged and could be seen as scaremongering – Will the consequences of withdrawing the 3G service actually be this dire? 

How much is 3G actually still used? 

3G is actually rather old by tech standards. We’ve had 2 further generations of mobile technology since 3G (4G and 5G, obviously). And 6G isn’t far behind them. 

Can you believe that Vodafone has been using their 3G service for 18 years? What else in the world of technology is around for so long! Vodafone also happens to be the first MNO to start the 3G withdrawal process. 3G data traffic on their network accounted for just 4% in January 2022. In 2016 it was over 30%. 

Did you know that 4G is available to over 99% of the UK’s population whilst they are outdoors? Unfortunately this does fall to between 80 and 87% for geographic coverage. Although, if we’re comparing, 2G only covers 85-93%. We use 2G for basic data like voice and text services. 

When will we lose 3G and 2G services? 

The government, along with all the major mobile network operators, have agreed that by 2033, 2G and 3G signals will be phased out. 

You might be wondering why 3G is being withdrawn first when 2G is obviously older. Well, there are less devices in operation that are critically dependent on 3G services. 4G has been more successful, mainly due to 3G being negatively affected by overpriced spectrum licensing.

2G, on the other hand, is still widely used for basic voice services and limited data for mobiles, as well as other applications like Smart Metres in home energy monitoring systems and similar solutions making it a great low-power fallback option. Therefore, 2G will be around for much longer than 3G. 

The gradual withdrawal of 3G services will differ slightly by mobile network operator. You can find out more information on your mobile operator’s plans to phase out 3G below:

  • Vodafone UK began the withdrawal of 3G at the start of this year and aims to have phased it out by December.
  • Three UK are phasing out their 3G network service gradually over the next 2 years, with it being switched off by the end of 2024.
  • EE are starting their 3G withdrawal by first moving customers off 3G, with a view to switching the 3G network off early next year. 
  • O2 are yet to publicly announce anything but are part of the plans to switch off both 2G and 3G by 2033 and are likely to follow a similar timeline as those above. 

Is the phasing out of 3G a good thing or a bad thing? 

The recent news reports we alluded to earlier would suggest that the withdrawal of 3G services would disconnect a lot of people from the internet and result in digital poverty for millions. But is the phasing out of 3G really a negative thing, like these reports suggest?

Let’s take a closer look at a couple of the worries surrounding the 3G switch off, and hopefully alleviate them.

‘My 4G signal is weak – Will I be unable to access mobile data?’

We can totally see why this would be a worry. If you find that your 4G signal coverage is weak in your area and your handset often falls back to 3G, it makes sense that you would be concerned that you would be disconnected from mobile data altogether once 3G is switched off. Especially if your fixed line broadband was also poor locally. 

What you need to bear in mind is that when the 3G service is switched off, the spectrum that would have been used for that will then be used for 4G and 5G services instead. This means that those who often find their weak 4G signal defaults to 3G, would see an improvement in 4G signal once 3G has been phased out. Happily, this also means that mobile broadband speeds would also improve.  

Of course, this does depend somewhat on the operator itself and their approach in your area. There is a chance that some people could have issues if their operator wasn’t to prepare the updated coverage after 3G is phased out. Let’s remember that that’s not in the best interests of the operator either, and all MNO’s are committed to minimising any problems caused by the withdrawal of 3G services. 

Don’t forget that a weak 4G signal can actually still be better than a strong 3G signal. The data capability available to you isn’t always accurately depicted by how many signal bars you see on your screen. 

It’s also worth noting that current plans for mobile connectivity mean that coverage and performance are only going to improve. The Shared Rural Network, an industry led project worth £1 billion, is working hard to bring 4G to 95% of the UK in geographic coverage by the end of 2025.  

What do the operators themselves have to say about the potential problem of weak 4G signal? 

It would seem that UK mobile network operators are prepared for the phasing out of 3G and the subsequent effects on 4G signal. 

Vodafone says:

“By repurposing the 3G network – we can grow the UK-wide reach of our more energy efficient 4G and 5G networks instead – this means faster data speeds, higher quality voice call services and a chance to continue improving connectivity in previously ‘cut-off’ areas, including rural communities and the London Underground.”

  • They will be optimising their 4G and 5G networks as a part of their phasing out of 3G. In fact, some of their 3G spectrum has already been re-directed as a part of this plan. 
  • They have also contacted customers of theirs who could be impacted by issues once 3G has been switched off. So no news is probably good news! 

Three says:

 “Retiring 3G enables us to repurpose network assets where our customers need them (4G&5G) … this plan has been carefully developed by our network teams to ensure that it benefits our customers.”

  • A tiny 3% of their network traffic was 3G so they expect minimal disruption
  • They believe their customers can expect “faster downloads, better quality streaming and a more reliable experience” when 3G is switched-off.
  • Ahead of the 3G switch off, Three are upgrading many of their legacy 3G sites and repurposing them for newer technologies.
  • They suggest that customers who have a 4G / 5G compatible handset will not be impacted by the phasing out of 3G. 

EE says:

  • Whilst the re-farming of 3G will be a process that takes time, the spectrum used for 3G is planned to be used for 4G and 5G, just not immediately. The locations that have the highest need (those that are congested or at risk of congestion) will be the initial focus for the reuse of 3G spectrum.
  • This operator is focusing on making sure that their 4G has enough capacity to cope once 3G has been switched off. In areas where they have both a 3G and 4G service, the 3G doesn’t generally reach beyond that of their 4G services. They believe they have the tools to identify if any work is needed on spectrum and in what areas so that they can be prioritised.
  • They are currently refreshing their 4G and 5G network and replacing some 5G vendor equipment. They need to finish this network refresh before they can re-farm the 3G spectrum. Once the work has been completed, it will be easier to use the remaining 5MHz from the 3G spectrum. Upgrades will be a mix of remote and site visits depending on configuration. Only modernised sites will be able to re-farm the 3G spectrum to be used for 4G and 5G, hence why the process will take some time. 

O2 says:

Not a lot… Yet! As we said above, O2 haven’t publicly announced their plans to phase out 3G services like the other operators have so it’s all a bit quiet from the O2 camp. 

‘I have an old device that doesn’t have 4G capabilities – How will I get online when 3G is phased out?’

The DPA (Digital Poverty Alliance) is concerned that people with older, more basic devices that don’t have 4G capabilities will fall into ‘digital poverty’ once 3G is phased out if they rely on that device to get online. 

But is this a legitimate concern? Here are some reasons why this may be an unfounded worry. 

  • There are basic phones that have 4G capabilities that have been available on the market for a number of years. They are generally lower cost than more elaborate devices, at around £20-£50 for the handset.
  • Operators often offer bundles with cheap plans and almost free handsets on the more basic models
  • Some operators and charities give more vulnerable users basic handsets for free, so they only need to pay for the tariff

That being said, we realise that there will be people out there that may currently have a device that doesn’t support 4G. There are options out there so anyone who is worried have a shop around – A basic 4G compatible handset and monthly plan for less than £10 a month are out there. 

The best option if you are concerned is probably to ring your current operator and see what they can offer you. 

How Can You Make Sure You’re Not Affected by the 3G Switch Off? 

We’re not saying that nobody will be affected by the phasing out of 3G services. There are always going to be the odd few where unique cases mean that something goes awry. Let’s bear in mind that some handsets will have better reception than others! 

We’re feeling hopeful that the operators will have planned the 3G withdrawal properly and will minimise the impact on their customers. I guess we’ll find out! 

Saying that, here are a few things you can look out for to try and minimise any disruption to your coverage and connections:

  • Ensure your current handset (or any new one you buy) has VoLTE (Voice-over-LTE) capability. Not all 4G handsets can make calls over the same generation of network technology, but if your handset supports the above it will be helpful.
  • Choose a handset that supports Wi-Fi Calling. Whilst not as common on the more basic handsets, if you have a home broadband connection then this would come in very handy.
  • Anyone with a 4G handset having issues after the 3G switch off should perhaps consider changing mobile operator and see if that fixes the problem. Each operator will have different coverage, varying by site, so it might be worth switching around. This also goes for the above – If you have a VoLTE or Wi-Fi Calling enabled handset but are having issues, it could be the operator.
  • Remember that when making calls and texts, 3G/4G handsets will fall back to 2G if having trouble anyway. 

Despite the sensationalised articles about the phasing out of 3G services in headline news, try not to worry. We deal with technological advances all the time in this modern world. You could choose to see the withdrawal of 3G as an upgrade to 4G/5G instead of a negative.

There may well be teething problems for a small percentage of mobile users, but we’re pretty sure that mobile operators will find a solution that works for all when the time comes to switch off 3G services. 

Small Rural UK Businesses Damaged by Unreliable Broadband

The Federation of Small Businesses recently published a report highlighting how rural businesses are struggling with the ‘cost of doing business crisis.’ Not only are these rural businesses facing growing energy costs and problematic transport links, but they are also being hit with unreliable broadband. 

Could your business function without reliable broadband? 

Think of all the ways your business, whatever the industry, depends on a strong internet connection. How much disruption would unreliable broadband cause to your business? Effective internet access has become as vital as other utilities to businesses and homes – Yet businesses run from a rural area don’t appear to have a connection they can rely on. 

The report highlighted a range of issues these small rural businesses are facing, but here at Geekabit our focus is always on connectivity. This report illustrates that for small rural businesses:

  • Almost a third (32%) report issues with the reliability of their broadband (in comparison to 17% of urban businesses).
  • Twice as many rural businesses reported that unreliable broadband has affected their ability to contact customers (14% vs. 6%), reduced the competitiveness of their business (11% vs. 5%), and led to a loss of business or sales (10% vs. 5%).
  • Only 58 per cent of rural small businesses state that the speed of their broadband is sufficient for their current and future business needs.
  • 43 per cent of rural-based businesses have not yet changed their transport habits because of the insufficient local infrastructure to support electric vehicles (e.g. charge points).

Small rural businesses have a lot to offer their communities and industries. They shouldn’t have to face a loss of sales because of unreliable broadband. 

What Can Be Done for Small Rural Businesses With Unreliable Broadband?

There are a few different recommendations from the FSB to help tackle the negative impact of poor broadband connections on small rural businesses.

Update the Government USO

One recommendation from the FSB for tackling the issue of unreliable broadband in rural businesses would be for the government to update their current USO (Universal Service Obligation) minimum requirements for both upload and download speeds.

The current minimum requirements in the governments USO is 10 Mbps download speeds and 1 Mbps upload speed. The FSB doesn’t specify in their report what the updated speeds should be, but with the average download speed being approximately 79.1 Mbps we would think the USO needs to be higher than the 10 Mbps download speed deemed to be decent enough. Indeed, the European Union has plans for the universal download speed to be 100 Mbps by 2025. 

UK law states that every home and business has the right to a decent, affordable broadband connection, which is currently the 10 Mbps stated in the USO at a price of no more than £48.50 per month. 

But is that 10 Mbps download speed enough for a small rural business to function? Of course, it does depend somewhat on what type of business it is. A small boutique shop that only sells to customers in person might not need as high a connection as a photography and video editing business. 

Unfortunately, that USO hasn’t even managed to reach every UK location. There are tens of thousands of premises still unable to access download speeds of 10 Mbps due to their remote location – Largely due to the costs involved to create the necessary infrastructure. These places find themselves unable to connect to fixed line or fixed wireless services, whilst also being out of reach of suitable 4G/5G coverage. Making the necessary upgrades to these areas could cost hundreds of thousands of pounds if not into the millions. 

For this reason, just raising the minimum download speed in the USO isn’t going to be a magic fix for all rural businesses struggling with ineffective broadband. The infrastructure needed to really make a difference will take time and money to implement. Remember that this is also funded by the industry itself – Currently ISP’s BT and KCOM – Who have already committed to big legal and financial responsibilities by supporting the government’s USO scheme. 

At the end of the day, every business, including small rural businesses, deserve – And have the legal right to – decent broadband. And perhaps the USO figure of 10 Mbps isn’t cutting it now that we are doing business in a more connected world. A ‘decent’ broadband connection needs to reflect the individual needs and digital demands of individual businesses. Amongst other things, businesses need a strong connection to:

  • Communicate with customers – Online presence is essential in this day and age
  • Take online and mobile payments – Very few people pay using cash, and more customers are opting to pay via their smartphones
  • Send and receive large amounts of data 
  • Utilise E-commerce websites and ordering
  • Transmit orders to warehousing 
  • Connect via video conferencing

Project Gigabit Budget

The government has been trying to shrink the gap between the USO minimum speeds and the average internet speeds enjoyed in other areas with their Project Gigabit rollout. 

This aims to provide nationwide coverage by 2030 (nationwide meaning around 99%). 

The FSB recommends that the DSIT (Department for Science, Innovation and Technology) should take a proportion of the remaining budget allocated to Project Gigabit and use this to help those in hard to reach areas to connect to superfast broadband. 

LEO Satellite Broadband

Let’s not forget the possibility of LEO based satellite broadband like Starlink also being used to help those in particularly problematic areas. 

With more launches planned, this satellite network is only going to grow and could potentially help rural business (and homes) connect to more reliable internet.

The Shared Rural Network

There is also the Shared Rural Network scheme which is putting £1 billion into expanding 4G coverage. The FSB recommends that the DSIT ensures that the target of 95% of the UK having 4G coverage by 2025 is met. 

As part of the Shared Rural Network, our Wi-Fi experts here at Geekabit are helping to implement a rural 4G broadband scheme in West Sussex

Through this scheme, West Sussex businesses that are currently suffering from the slowest broadband speeds (10 Mbps or slower) are being supported to get online with an alternative 4G mobile broadband solution.

This 4G solution on offer to the county’s businesses uses 4G mobile data to connect their business premises to the internet in the same way that a smartphone sends and receives information. The solution uses a single, professionally mounted external antenna which is installed at the qualifying property. The external antenna can deliver a 4G signal directly into a newly supplied router, which then projects the connectivity in the form of Wi-Fi around the property, in the same way that conventional broadband works.

This investment in digital structure is part of the council’s plan to support a sustainable and prosperous economy, and businesses are already seeing huge benefits from using mobile connectivity. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. Our professional engineers in Hampshire can advise whether 4G mobile broadband or Starlink Satellite broadband could help your business.