Top UK Mobile Networks for H2 2023 Revealed by RootMetrics Benchmark

How did UK mobile networks perform in the second half of 2023 when it comes to 4G, 5G and mobile broadband?

RootMetrics (now an Ookla company), a mobile analyst firm, has not long published their latest benchmark study of UK mobile networks (4G and 5G) and mobile broadband performance for H2 2023. 

RootMetrics offers scientifically collected and crowdsourced mobile network performance information to consumers and the industry. The firm captures user information by testing network performance when consumers are using their mobile phone for voice or data communications. 

Results of the latest biannual benchmarking report which once again see EE (BT) come out on top against their UK network rivals at Vodafone, Three UK and O2 (VMO2). 

Which UK mobile network is the best for 4G/5G?

When it comes to 5G performance, the picture painted by this recent report isn’t so clear-cut.

This latest study used data from a 5G-enabled, latest model of Samsung smartphone (the actual model was not disclosed in the report). It was purchased from operator stores and tested for both 4G and 5G performance across all 4 primary UK operators within 16 of the most populated UK cities. 

In summary, the study consisted of:

  • 1 latest model Samsung smartphone
  • 4 primary UK mobile operators
  • 16 UK cities
  • 634,942 tests across hundreds of locations
  • 788 locations were indoor
  • 24,179 miles driven during both the day and night

Results were divided into the following categories:

  • Network reliability
  • Speed
  • Data
  • Call and text quality

Scores were given out of 100 (100 being the highest score). As you can see from the data representation from RootMetrics below, EE came out on top across all categories, while VMO2 were found at the bottom of most. 

Interestingly, every one of the 4 primary UK operators saw a decrease in their overall scores when compared to the last RootMetrics report 6 months prior. 

The Overall Scores for H2 2023 (vs H1 2023), in order of best to worst, are:

1. EE – 94.2 (down from 95.9)
2. Vodafone – 90.1 (down from 92)
3. Three UK – 89.3 (down from 90.2)
4. O2 – 86.4 (down from 86.7)

So which is the best UK mobile network? When we look at the average (median) UK download speeds for both 4G and 5G networks, then the strongest data speeds were delivered by EE (68.6Mbps, which was up from 65.1Mbps in the last report).

Vodafone also saw an increase in data speeds, increasing to 34.5Mbps (from 29.4Mbps). Despite O2 improving their data speed score from 15.5Mbps to 19.9Mbps, they still scored the bottom of the 4 providers. Just behind Vodafone to take 3rd place, Three UK fell slightly to 32.3Mbps (down from 34.7Mbps). 

How is 5G performing on UK networks so far?

However, when we look purely at 5G networks, we see a bit of a different picture emerge when compared to the previous report for the first half of 2023. 

Whereas H1 2023 saw Three UK as the fastest median 5G download performance, that award now goes to EE. O2 were unfortunately at the bottom with a score well below the other 3 primary UK networks. The scores for median download speeds for 5G from the H2 2023 report were:

  1. EE – 174.1 Mbps
  2. Three – 165.7 Mbps
  3. Vodafone – 158.3 Mbps
  4. O2 – 68.7 Mbps

What is the availability of 5G on UK mobile network providers? 

As well as 5G speeds, the availability of 5G across UK networks was also tested. 

All 4 of the UK mobile network providers had 5G availability of over 52% during this latest UK wide testing. 

The UK providers in order of 5G availability are:

  1. Three – 57.6%
  2. O2 – 54.5%
  3. EE – 52.3%
  4. Vodafone – 41.9%

You can find more data below for particular regions as well as the most improved cities. 

What can we take away from this report on 5G speed and availability on UK mobile network operators?

So it would seem that even though EE has the fastest 5G speeds, that 5G connection is less available than that of its competitors Three and O2. 

Despite coming second place in terms of speed, Three weren’t too far behind EE and are also slightly more available. 

O2 might have decent 5G availability, but the speed of that connection is pretty dire according to this latest report. 

In terms of 5G speed, Vodafone aren’t too far behind rivals EE and Three, however they are at the bottom of the pile with the lowest 5G availability. 

What more would we like to know about 4G/5G connections across the UK mobile networks? 

If you’d like to read more on this and see further data, head to the full report from RootMetrics UK Mobile Performance Review 2H 2023 here

Whilst this review does shine a light on 5G speeds across the UK and how UK mobile networks are performing, it does only give select information. 

It would be interesting to also see how the networks perform when it comes to upload speeds and latency using 4G/5G connections. 

As you can see from the review, there seems to be a strong focus on urban areas across the bigger cities in the UK. Here at Geekabit we talk a lot about the struggles of rural businesses and more remote locations that still need strong 4G/5G mobile broadband connections. Some more data on the performance of UK mobile networks in these areas would be beneficial and would give a clearer picture of 4G/5G availability and speed across the UK as a whole. 

Fixed Broadband Speeds: Europe vs UK 

Opensignal, the leading global provider of independent insight and data into network experience and market performance, have recently released a new study looking at fixed broadband speeds across Europe (28 countries).

The data published in this research finds that the UK has placed quite poorly when judged against its peers. For downloads, the UK is around the middle of the table, but closer to the bottom for uploads. 

How do they collect the data?

The results collected are based on crowdsourced data (data collected from a large number of sources direct from customers), in this case from consumer speedtests. 

For this reason, they don’t necessarily paint an accurate picture of network capability or availability. However, as the data has been collected in the same way across all the countries looked at, the results can offer some insights into the speed of fixed broadband across Europe. 

The data set in this study was collected between the 1st April and 27th September 2023. 

How does the UK compare to Europe when it comes to fixed broadband speed? 

Download Speeds

Coming out on top with the best broadband speeds from the data collected, both France and Spain scored a median average download speed of 121 Mbps and 114.4 Mbps respectively. 

The UK sits in the middle of the table with a download speed of 66.1 Mbps.

Coming slowest was Greece with a slow download speed of 36.5 Mbps. 

Upload Speeds

Spain again topped the table for upload speeds with an average of 91.4 Mbps. They were closely followed by France with an average upload speed of 88.5 Mbps. 

UK were found towards the bottom of the table with an average upload speed of just 20.6 Mbps. 

Again right at the bottom of the table was Greece, with an average upload speed of 7.3 Mbps. 

Opensignal-UK-vs-EU-Broadband-Speeds-Q3-2023

With thanks to Opensignal for the imagery.

Why are UK download speeds slower than almost half of Europe? 

When looking at the results found, we need to consider that much of Europe is already using full fibre FTTP coverage. The UK is behind these European countries, which goes some way to explaining the results of this data set. 

Don’t fret though – There is good news! The UK are on the path to rapidly catching up with their European peers, but these things take time. 

Although Opensignal is one of the better organisations for collecting and analysing this type of data, remember that performance testing of this nature doesn’t always tell the entire story.

Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region? 

What’s the difference between LTE and 5G?

There has been much hype surrounding 5G, relentlessly for years. Now as part of a global rollout we see 5G available in most major cities as well as some towns and more rural areas. Soon enough, we’ll be using 5G just as we use 4G as the standard.

But 5G is still new to the wireless scene. And for some, the question is – Do we really need 5G when we’ve got LTE?

Many of us are still depending on long-term evolution technology. Indeed, there are only a few areas in the UK that don’t have any LTE presence.

What is LTE?

LTE was first launched back in 2009, and whilst it took a number of years to become part of our national connectivity fabric, it is still now a standard for wireless communications.

The reason for its staying power is down to its reliability and stability – Leading many wireless users to wonder if they even need to move over to 5G.

What is the difference between 4G LTE and 5G?

It was necessary to identify LTE as an element of the 4G standard as many telecoms companies weren’t actually able to provide 4G speeds due to infrastructure. The regulator ITU-R (International Telegraph Union Radiocommunication) established LTE as a standard to show the progress being made towards true 4G.

The download/upload speeds of a particular standard can be different in theory and in practise. Whilst in theory, 4G LTE can achieve data transfer speeds of up to 150Mbps for downloading content and 50Mbps for upload speeds, in practise is is more likely to be 20Mbps and 10Mbps respectively.

These figures will vary depending on:

  • Location
  • Network deployment
  • Traffic

How does 5G compare to 4G LTE in terms of download speeds?

5G connectivity offers theoretical download speeds of up to 10Gbps. A pretty staggering difference! Of course in practise, it may not reach this, but even real-world examples seem to still be dwarfing the speeds of 4G LTE.

Why does 5G reach higher speeds?

5G uses a different spectrum to 4G – Called mmWave which are high-frequency bands. The higher speeds are mostly reached because these high frequency bands support more bandwidth than the ones that LTE uses. This means that more data can be transferred at once.

5G can also use frequencies above low-band but lower than 6GHz. Despite these not supporting the highest possible speeds, they will still outclass 4G LTE. It’s worth noting that 5G coverage could be further expanded by using connectivity below 6GHz, especially as walls and surfaces can block mmWave frequencies.

Basically, 5G uses a different spectrum to 4G LTE and thus:

  • Delivers stronger, faster connections
  • Has a higher capacity for traffic
  • Has low latency (1ms)

Sounds too good to be true doesn’t it! It’s worth remembering that the rollout of 5G is still in its infancy, and therefore coverage is still limited. Before the big networks like EE, Three and Vodafone can deliver the top scope of what 5G has to offer, more work needs to be done.

So should we be choosing LTE or 5G?

As with most techy things, there are lots of factors, such as:

  • Your budget
  • Where you’re based
  • What your connectivity needs are – Personal or business

The more countries adopt and expand their 5G infrastructure, the more 5G-friendly hardware we will start to see. The best way to know whether to choose LTE or 5G is seeing what is on the market and whether it meets your needs.

You may find that some of the 5G devices available don’t have a 4G alternative. You may also find that they are rather on the pricey side! So definitely shop around.

Of course, the more 5G devices we see on the market, the more we will see the prices start to come down. So the time for adopting 5G over LTE may not be quite yet. Patience could also serve you more of the promises 5G has to offer – The more the 5G coverage continues to expand, the higher the speeds and the more consistent the connection to mmWave networks.

Since 2019, we’ve seen prices start to come down as competition in the market starts to heat up, but 5G is still costly. If you have a big budget then you could just go for it now, but we feel like the overall coverage, packages and prices will continue to rapidly improve. We’re inclined to hold out a bit longer and stick to LTE for the time being.

What about 5G for business?

If your business relies on heavily on connected sensors and other similar IoT networks then 5G may be the network you’ve been waiting for. The bandwidth and low latency that 5G could bring to your business cannot be easily ignored.

Think driverless cars navigation and smart sensors – 5G could well be the communications technology that will enable some great and creative deployments.

What are the health concerns associated with 5G?

With 5G comes questions about whether it could harm our health. Do you remember when mobile phones were beginning to emerge into mainstream use and there was much anxiety about what the radio waves were doing to our health? Mobile telephone has never been without concerns, but 5G seems to have evoked more than its fair share of health worries.

The installation of 5G masts have been banned in multiple UK locations. And it’s not just parts of the UK that are opposed to 5G – Back in 2017 180 scientists from 36 different countries made a public appea to the EU to pause their plans of 5G expansion whilst investigations were carried out looking at the long-term effects on human health.

Whilst both 4G and 5G use radio waves, 5G uses higher frequency waves. It’s these high frequency waves that provide better network capacity and speed.

Studies that have looked into any potential health risks from 5G haven’t seemed to identify any specific danger from 5G.

What is the future for LTE and 5G?

With the rise of 5G comes potentially society-changing connectivity – Like self-driving cars.

But technological advances can be slow if not steady. Whilst there is definitely potential for 5G to take over, it could take considerable time for 5G-enabled devices to really take hold of the market. Even from the likes of Apple!

There is still space for 4G LTE in our networks, and whilst it may be 5G’s predecessor, it’s not going anywhere just yet.

Research from Ericsson suggests that the dominant cellular network technology seen in most regions globally is still 4G LTE. 78% of mobile subscriptions in Western Europe in fact! Just because the 5G rollout is well underway, doesn’t mean that everyone will immediately jump ship and drop 4G LTE. It’s expected that 4G LTE will still be the dominant network even 5 years from now.

By 2026 Western Europe is predicted to be using 5G in 69% of all mobile subscriptions. However, Ericssons findings suggest that even as 5G usage surges, 4G LTE won’t automatically decline. It’s even predicted that 4G LTE availability will grow, with global coverage of 95% by 2026, with 5G only seeing 60% in those 5 years.

There is no denying that 5G is the future for telecoms. But by the time we are all accustomed to using it, 6G might well be on the way! Despite 5G becoming more prevalent as time passes, we still think there’s no need to be abandoning 4G just yet.