Category: Wi-Fi Help

  1. Homepage
  2. Wi-Fi Help
Wi-Fi Wi-Fi Advice Wi-Fi Help
School Wi-Fi Scheme For Schools Scrapped Except for RISE Schools

 A new government scheme will offer certain schools £25m worth of support to boost connectivity in the classroom – Available only to RISE schools. 

The Regional Improvement in Standards and Excellence (RISE) initiative is a government program to support struggling schools, aiming to improve school standards through targeted interventions and universal support. 

Connect the Classroom Scheme

Under this new scheme, grants will be provided to schools eligible for RISE improvement support, helping to boost classroom connectivity. 

Previously, funding had been prioritised for all schools that were located in an Education Investment Area (EIA) as part of the Connect the Classroom Scheme

However, the new government axed the EIA and new eligibility criteria was drawn up. 

It has been recently confirmed by the Department for Education that schools receiving targeted intervention through the RISE initiative will be eligible for the Connect the Classroom scheme. 

Wi-Fi For Schools – Eligibility Criteria for Funding

Schools eligible will be contacted directly by the DfE to receive funding. Eligibility criteria for receiving funding includes falling below their Wi-Fi Connectivity Standards for schools and colleges which can be found here. This includes:

  • Using the latest wireless network standards
  • Having a full functional signal from your wireless network throughout the school or college buildings and externally when required
  • Have a solution that can centrally manage the wireless network
  • Installing security features to stop unauthorised access

Do you know what network standards your school or college should meet on wireless performance, coverage, management and security? You can check the DfE’s network standards for schools and colleges online.

£25m of Funding Available This Financial Year

Following the £215 million investment between 2021 and 2025, there is £25 million available this financial year 2025 – 2026. 

Schools Week, a weekly publication focused on education news and analysis primarily for school leaders and other education professionals, obtained figures showing how many schools were given Wi-Fi funding and support over the last few years:

  • 2021: 428 schools received support
  • 2022: 229 schools received £12.5 million in funding from the scheme
  • 2023: 1,303 schools received £94 million in funding from the scheme

The government confirmed that approximately 400 schools were due to get support and funding through the Connect the Classroom scheme. It added that despite the number of eligible schools being lower, the money will reach more secondary schools and thus benefit more pupils. 

Wi-Fi Fix for Schools

Quality Wi-Fi is crucial in schools – It’s vital that pupils have access to a strong, reliable network to access online learning resources, facilitate collaboration, and support various educational activities. 

A reliable and secure Wi-Fi network ensures students can access digital content, collaborate on projects, and participate in online learning platforms. 

But if you work in a school or college then you know all that already! If you’re concerned that your school or college Wi-Fi network is not performing optimally, but it perhaps doesn’t meet the eligibility criteria for funding via RISE and Connect the Classroom, then get in touch with one of our Wi-Fi experts for your school. 

Our dedicated Wi-Fi engineers can survey your London, Hampshire or Cardiff based school Wi-Fi network and identify any problems. We can then provide a network design and device recommendations to help make sure your students have access to the best performing Wi-Fi network possible. 

For more information on how our Wi-Fi experts here at Geekabit can help your school or college wireless network, get in touch. 

by admin
6 Views0
Broadband Broadband Speed Heatwave Wi-Fi Wi-Fi Advice Wi-Fi Help Wi-Fi Problems Wireless Network WLAN
Does Summer Heat Affect Your Wi-Fi? Your FAQ’s Answered

We’ve been enjoying much sunshine here in the South of the UK these last few weeks, complete with a mini heatwave back in April. Around that time some delightful media outlets were circulating articles, scaring internet users into thinking that the higher-than-usual temperatures were going to wipe out their Wi-Fi and block their broadband. So is this fact or fiction?

Despite the odd Spring rain shower here and there, we’re set for more warm weather over the next fortnight, so we thought it as good a time as any to set the record straight about Wi-Fi in hot weather and hopefully put your minds at rest by answering your frequently asked questions.  

“Will my broadband stop working in hot weather?”

The simplest answer is no. Hot weather is unlikely to disrupt your internet connection if you are exercising some common sense that you would extend to all electrical devices. In other words, if you keep your router out of direct sunlight then you’re not likely to run into heat-related problems. 

“Has a heatwave ever caused a Wi-Fi outage?”

Technically, the answer is still no. However due to an unprecedented and extreme (albeit brief) heatwave back in July 2022 where UK temperatures soared to 40 degrees for the first time, internet service providers did take measures to protect broadband cabinets. 

Over the course of 4 days, 2 of which recorded extreme temperatures, some ISP’s re-deployed engineers to monitor the cabinets and keep them as cool as possible. Hilariously, this included sheltering them from the sun with umbrellas and leaving the doors open to increase air flow. This novel approach in such unprecedented heat appeared to work, with no reported outages across various network providers.

“Can routers and other internet hardware overheat?” 

As we’re sure you are aware, most electronic devices emit at least a small amount of heat, and that includes your router. This means that theoretically, it is possible that your router could overheat in high temperatures. 

Thankfully, most manufacturers of said hardware take this into consideration when designing their devices, meaning that most are able to operate at temperatures of up to approximately 40 degrees (check with your manufacturer for specifics). 

There is a chance that devices and hardware could continue to function in temperatures exceeding their stated tolerance, but that is of course dependent on individual experience and will vary between manufacturers.

Let’s not forget that our broadband router isn’t the only device or piece of hardware that could struggle in high temperatures. Smartphones, tablets, laptops and other electronic devices could also experience problems if we were to experience a heatwave. 

“What happens if a router overheats?”

If a router becomes close to overheating or does indeed overheat, the first thing to happen will be an attempt to lower the heat output to protect itself from damage. This will likely lead to a degradation in performance instigated by the device’s processor and affect response times on the device’s user interface. This would likely then impact your LAN in terms of connection stability and Wi-Fi speed.

Most electronic devices, including routers, will restart themselves if they get too hot. Despite potentially causing your connection to drop, this should resolve itself quite quickly and cause minimal problems once it’s back online. 

Complete hardware failure due to overheating is rare, and certainly not something we would expect to see in temperatures sitting in the mid-twenties. We’ll check back in in July if we’re approaching 40 degrees again.  

Keep Your Connection Cool This Summer By Following These Warm Weather Wi-Fi Tips

Hopefully you are already in the Common Sense Club where you keep electricals out of direct sunlight and away from other sources of heat. Keep doing what you’re doing! 

Here are a few other tips to keep your Wi-Fi from wilting in the warmer weather.

  • Choose the coolest room possible to place your router. This is usually a room downstairs and with thick external walls. Of course, the coolest place in the house may not be the most conducive to a reliable, strong connection throughout your home so you will have to weigh up the pros and cons.
  • Locate your router on a surface that enables good air flow and the ability for heat to escape. Wall-mounted can be a great option, although do bear in mind whether the wall is south facing and radiating absorbed heat from outside.
  • If we were to experience a heatwave similar to the one in 2022, then purchasing a cooling mat for your router could be a useful option. An similar alternative would be to point a standard fan in the direction of the router to keep the air as cool as possible and improve air flow around the device.
  • Did you know that you can disable non-critical router services? If not then perhaps it’s best you don’t try. If yes and we’ve just reminded you, then you could try lessening the load, thus reducing heat output and hopefully increasing functionality in extreme hot weather.
  • If your router is overheating due to indoor temperatures and you don’t actually need it to be switched on, then consider turning it off for a while to cool down. We do not recommend doing this often (not more than once in a day) and especially not if you are on an DSL/ ADSL/ FTTC connection.
  • In general, older devices are less tolerant to heat and are more likely to overheat. It could be worth considering replacing an old router for a newer model if you encounter persistent connection problems in hotter weather. 

If the temperature outside is pushing 40 degrees like July 2022, then it’s likely you’ll be hanging out by the fridge door and/or dousing yourself in ice water. These might cool you down but are definitely not recommended for your router unfortunately. 

If your house is 40+ degrees and your router is struggling to function then it might be time to step away from the internet and go outside to find a shady spot with as much breeze as possible. 

But for the time being, let’s enjoy these comfortably warm mid-twenty days with a strong, steady Wi-Fi connection in one hand and a cold beer in the other.

by admin
9 Views0
Connectivity Hardware Home Network Home Office Mesh Network Technology Wi-Fi Wi-Fi Extender Wi-Fi Help Wi-Fi Speeds Wireless Network Wireless Technology
Can Wi-Fi Extenders Just Stop Working?

They can indeed. And it can be handy to know the signs if an extender is about to fail.

Disclaimer: Here at Geekabit, we don’t actually recommend Wi-Fi extenders as a solution to Wi-Fi problems. There are usually other more effective solutions that can be put into place with a little help from Wi-Fi experts like ourselves. However, we also know that people don’t always heed expert advice… So, here are some useful tips to keep in mind if you do go down the Wi-Fi extender route. And if that doesn’t work, you’ll know who to call. 

Just like other electronic devices, Wi-Fi extenders can fail. Whilst they do tend to last a decent amount of time and generally don’t need too much maintenance or repairing, they still won’t last forever. As with anything in the tech world, components will start to wear out and older extender models will become obsolete with the emergence of new technologies. Let’s take a look at some of the main issues that could stop a Wi-Fi extender from working.

Why has my Wi-Fi Extender stopped working? 

There could be a number of reasons why Wi-Fi extenders might stop working earlier than you would expect. The number one reason for a Wi-Fi extender to break down is heat. 

Overheating

Like other electronic devices, Wi-Fi extenders generate heat. However, they don’t have fans or anything else to keep the heta from building up, so rely on passive cooling. This can be a big problem when they are switched on all the time, never getting the chance to cool down. 

To prevent a Wi-Fi extender from failing too soon due to overheating, there are a couple of things you can keep in mind. 

  • Place the Wi-Fi extender in a place where there is plenty of air flow around it e.g. an open book shelf
  • Avoid places where there is less air flow like shelving units, cupboards, cabinets or enclosed spaces

Dust

How often do you clean your Wi-Fi devices and hardware? A simple, regular clean of your Wi-Fi extender can help extend its life. Whilst we wouldn’t recommend taking a Wi-Fi extender apart to clean inside it, it’s definitely worth the effort to check the vents on it and blow away any dust.

New Technologies

As with any kind of Wi-Fi hardware, things do become obsolete over time as new technologies are developed and introduced to the market. 

A popular reason for people to replace their Wi-Fi extenders is to make sure that their extended network is as fast and can handle as many devices as their primary network. 

When should I replace my Wi-Fi extender?

If everything is working to your satisfaction, then there’s no need to replace anything. However, if you’ve been googling ‘do I need to replace my Wi-Fi extender?’ then you’re probably already experiencing problems and looking for the solution! 

Preemptive replacement of Wi-Fi hardware would usually be for crucial network components, for example, your router. Wi-Fi extenders aren’t usually as important, so there’s usually no need to replace them until they break. 

However, if you are relying on your Wi-Fi extender to provide internet access to parts of your home or to devices that must be connected (for example, perhaps a garden office or CCTV cameras) then you may feel it’s more important to stay ahead of problems and replace them before issues arise. 

There isn’t really a set time frame for replacing a Wi-Fi extender – They can last for as long as ten years, maybe more. But there will come a time when internal components will start to fail as they naturally start to degrade. In scenarios like the above where your Wi-Fi extender is fulfilling a vital function, you might want to consider replacing it on a shorter timeframe e.g. every 5 years perhaps or when you notice any reduction in performance.  

Can I tell if my Wi-Fi extender is starting to fail? 

Unfortunately, there’s rarely obvious signs that a Wi-Fi extender is beginning to fail. They tend to work one day, and not work the next. There may be some clues that it’s starting to degrade, which we’ll outline below, but this may not always be the case. 

Possible signs that your Wi-Fi extender is starting to fail:

  • Having to regularly reset the Wi-Fi extender. Whilst doing a factory reset may fix the issue, if you’re having to do this a lot then it’s probably time to consider replacing it. 
  • Difficulty connecting to the Wi-Fi extender. If interference isn’t an issue, but your devices are having trouble connecting or staying connected then it might be time to replace the extender. 
  • Slow internet speeds. If your connection is suddenly slower one day, then there is likely a problem with the extender. Also bear in mind that if your extender is older than your router, then it likely won’t support the latest Wi-Fi technology available to your router, hence causing a slower connection in the extended area. 
  • Dropped connection. If you can connect a device to your primary network, but it drops out when connecting to the extender then there is likely a problem with the Wi-Fi extender. 
  • Error lights. If lights on the extender are the wrong colour, flashing or not on at all then there is likely an issue. Check the manufacturer’s instructions to find out what the lights mean and how to resolve the problem. 
  • Unable to turn the Wi-Fi extender on. It may have overheated, so let it cool down and then try again to turn it on. You could also try plugging it into an alternative outlet. Pressing the rest button may also help with this issue. If after trying these things it still won’t turn on then it’s probably time to replace it. 

How can I help my Wi-Fi extender last longer?

No hardware can last for ever, so eventually all Wi-Fi extenders are going to fill and need replacing. That being said, there are some things you can do to take good care of it and help it to last as long as possible. As we noted above, the most common problems are caused by heat, so the main solutions lie in keeping the gear cool. 

Help your Wi-Fi extender have a long life using these tips:

  • When you’re setting up, always place your Wi-Fi extender in a well-ventilated area. Never place it in an enclosed space like a closed shelf or cabinet. Not only will an enclosed space block the Wi-Fi signal, but it will also cause the extender to get hotter than necessary, which will shorten its life. 
  • Use a surge protector in the same location as the Wi-Fi extender if possible. This can help stop voltage spikes which can cause severe damage to a Wi-Fi extender. 
  • Regularly give the extender a clean and remove dust by dusting the outside of it and blow dust from the vents. Dust build-up can also contribute to overheating.
  • Sometimes firmware updates from manufacturers can help keep performance at its best. If you notice worsening performance then it’s worth trying to install a firmware update (if there is one) to help speed up an older Wi-Fi extender model. 

Is my Wi-Fi extender causing network issues?

Problems with Wi-Fi connectivity and speed are the first clues when it comes to identifying if a Wi-Fi extender is failing or starting to fail. 

Got a unique SSID for your extender? Then you’ll notice right away that you’re having problems connecting to it compared with your primary network. 

Using a mesh network? If you’re using the same SSID and password for your extended network as your primary network or using a mesh network then you might notice you have connection trouble or slow internet speeds when you’re in the extended network area. 

As you’ll remember from our disclaimer at the start of this article, here at Geekabit we don’t recommend Wi-Fi extenders. One of the reasons why we don’t is that they can cause problems for your network even when they’re working. 

One of the biggest problems with Wi-Fi extenders is that they can actually cause interference on your primary network if they’re running on the same channel. So by trying to extend your network to a further area of your house and garden, you could be jeopardising your main network connection. 

This issue is reduced when using a mesh network as they create one big network where devices are seamlessly passed from one extender to the next. However, your bog-standard Wi-Fi extenders can cause real issues with your main Wi-Fi router if they’re operating on the same or overlapping channels. 

If you’re trying to create a reliable network across a large space and finding a regular router isn’t quite cutting it, then it might be time to call in the experts rather than reaching for the extenders. Give our friendly Wi-Fi engineers a call and we can identify the best Wi-Fi solution for your premises.

by admin
10 Views0
Business Wi-Fi Ubiquiti Wi-Fi Wi-Fi Advice Wi-Fi Help Wireless Network Wireless Technology WLAN
Ubiquiti is Skyrocketing – Here’s Why 

It’s no secret that our Wi-Fi experts here at Geekabit are big fans of Ubiquiti and their range of Wi-Fi devices and equipment. We love their kit and it would seem we’re definitely not the only ones. 

We’ve been chatting about the benefits of using Ubiquiti Wi-Fi equipment for your network for years. A blog from a few years back was one of our first on the topic and is a good place to start if you’re unfamiliar with the pros of using Ubiquiti for a business network. 

Over the past year in particular, Ubiquiti devices have really increased in popularity, with shares in Ubiquiti Inc (UI) surging up by 222.8% in the past year. Why? Their customer base has seen a gradual yet steady increase in growth, supported by a flexible business model. If you’re into stocks, shares and investments then you might like to research UI as an investment option. 

But here at Geekabit, investment advice isn’t really our forte – We’re all about the wireless equipment, and this manufacturer has our attention. 

What makes Ubiquiti so popular? 

There are many wireless internet device manufacturers on the market – Why are UI doing so well? 

In our fast moving world, the demand for the internet is constant. There is a continuous stream of data traffic with the need for round-the-clock access to video, audio, online gaming and social networking (not to mention work emails, online conference calls and file transfers). 

This means that we require fast, seamless connectivity that can support these bandwidth-intensive apps whilst simultaneously moving away from wired network connections. 

Our need for strong, wireless networks is met perfectly with Ubiquiti’s comprehensive range of products and solutions. From Ubiquiti you can find:

  • A range of networking devices
  • Network infrastructure for fixed wireless broadband
  • Wireless backhaul systems
  • Routing
  • Wireless LAN infrastructure
  • Video surveillance products
  • Machine-to-machine communication components
  • And much more


Our Wi-Fi experts and engineers here at Geekabit aren’t the only ones that rave about Ubiquitis products – They have a rapidly growing community that are highly engaged with their range, including:

  • Service providers
  • Distributors
  • Value-added resellers
  • Systems integrators
  • Corporate IT professionals

This community might be what sets UI apart. They leverage the strength of the Ubiquiti Community by providing rapid product support and dissemination of information, thus reducing operational costs whilst maintaining a proprietary network communication platform. Ubiquiti works from an extremely flexible business model which can therefore adapt to market demands. 


Will Ubiquiti continue to grow?

Continued growth is expected for Ubiquiti, with significant opportunities in developed as well as emerging economies. Emerging countries are relentless in their pursuit of staying connected with the world, and adopting wireless networking infrastructure is a big part of that. Developed economies are always looking to increase bandwidth further in order to bridge the gap between demand and supply. 

Ubiquiti are committed to research and development, and spend significantly on activities that help them develop innovative new products that use state-of-the-art technology – All helping them to stay on the cutting-edge of networking technology with their market offering. 

With products that offer both high performance and best value, they continue to beat their rivals. Ubiquiti product families such as UniFi and AmpliFi have both seen improvements and added features.


Invest in a reliable network

Whether you’re into investments, tech, wireless networking or a combination of all 3 – Ubiquiti has something to offer. 

Positive market gains remain diverse across various sectors, including finance, healthcare, energy and of course tech industries. 

Ubiquiti just so happens to be listed by quite a few investment analyst outlets as having skyrocketing stock with it reaching an all time high at the start of this year. Offering networking technology to service providers, enterprises and consumers, UI saw their stock surge by nearly 21% towards the end of January. Perhaps they have their supply chain improvements and product availability to thank for this? 

If stocks and shares aren’t your thing, but you’re ready to invest in a strong, reliable wireless network for your business, then get in touch with our Wi-Fi experts today. 

by admin
13 Views0
Wi-Fi Wi-Fi Advice Wi-Fi Help Wi-Fi Issues Wi-Fi Problems Wireless Network
Why Does My Wi-Fi Randomly Stop Working?

And more importantly, how can I fix it? 

There’s little more frustrating than your Wi-Fi going down. Whether you’re working from home and mid Zoom, streaming your favourite show or gaming with friends – If your Wi-Fo goes down it’s an urgent problem to solve as soon as possible. 

Much like a power cut, when there’s no Wi-Fi we really feel it’s absence. And much like flicking the light switch on and off, we head straight for the hardware when we’re trying to figure out what the problem is. 

What to check on your hardware when your Wi-Fi stops working

  • Are the router and any other units plugged in and switched on – Are the lights on? 
  • Is every relevant cable properly connected?
  • Are any external antennas linked to the router fastened correctly?

Checking for disconnected cables that have been unplugged, disconnected or damaged could be a straightforward fix for your Wi-Fi woes.

If it’s an intermittent problem, then look for a ‘strangled’ cable. This is a cable that might be getting squashed underneath furniture or has perhaps been nibbled by a pet. 

If you’ve checked all the cabling and hardware and things look okay – What’s next?

How to check if it’s a Wi-Fi problem when your internet connection goes down

If everything is powered-on hardware wise, then the next thing to check is your Wi-Fi and whether the signal is being broadcasted. Find a device and try to connect to your Wi-Fi. 

  • Is your network being broadcast – Is it in the list of possible networks to connect to?
  • Can you connect to your network on the device?

What to do if your network is not being broadcasted or you cannot connect to the network

If one or neither of these things is happening, then the problem could be with your wireless source. You could try resetting the power on your equipment ie. turn your router off for 30 seconds and then turn back on again. 

You may even need to replace your router. If yours is leased from your Internet Service Provider (ISP) then get in touch with them to see if they can either help reset it remotely or get you a replacement. 

What to do if your network is being broadcasted and it says you’re connected, but you still have no internet connection

If you can see that your network is being broadcasted and you are able to connect to it, then check the signal strength in various locations (ie. where you need a connection).

What should my Wi-Fi signal strength be? 

In an ideal world, your Wi-Fi signal would be above -68 dBm.

For general internet access (not voice or video calls) then you could probably manage at -72 dBm. 

Anything below that level would probably cause problems, and you would likely need to be considering alternatives to solve your signal coverage issues. 

These alternatives could invoice:

  • Additional access points
  • Extender / mesh extender

Be cautious with signal extenders – These should only really be used as a last resort. This is because in order to keep the wireless link between the extender and main router, they use up considerable bandwidth. 

You could instead try a tri-radio router and implement multi-radio extenders or mesh nodes. This could enable you to use one channel for your network and another for end device access.  

How to measure your Wi-Fi signal

To measure your Wi-Fi signal and check if you have enough coverage, there are a couple of ways to do this. 

Measuring Wi-Fi signal on a laptop

If you have a laptop, you can check the stats of your wireless interface, or install a wireless measuring tool, like WinFi Lite. 

Measuring Wi-Fi on a smartphone

If you have an android smartphone, you can install a wireless signal measuring app, like “WiFiman”, or if you have an Apple device, you can install the “Airport” app and use it to scan the signal strength.

Measuring Wi-Fi signal strength

Using the tools above, you will be able to not only measure your own network but also neighbouring networks and how they are affecting yours.  

It’s nigh on impossible to be unaffected by an external 2.4 GHz network. If you can, try to use the 5 GHz spectrum. This network has more channels for you to use and thus a lot fewer interfering networks, even in residential areas. 

Bear in mind that in locations like apartment complexes, even the 5 GHz spectrum can become congested but is still generally the better option. 

An even better option would be the 6 GHz channel, but it’s likely that your devices will no longer support it in the not so distant future. 

If your Wi-Fi coverage seems fine, it could be your network usage causing internet problems

If your hardware looks okay, your network is broadcasting and you can connect, and your coverage looks good, then it’s time to consider your network usage. 

At the time you were experiencing internet problems, consider

  • How many people were connected to your network
  • What they were using the internet for 

It’s quite likely that your router wasn’t built for the demands of multiple video conferencing calls on your work laptop, a show streaming on Netflix, plus online games being played on the iPad. 

That’s a considerable amount of traffic for it to process and could cause things to get a bit unpredictable connection wise. 

If this is a common usage demand, then it may be time to speak to you ISP and see if you can upgrade your router and package. Think about whether it would be worth upgrading to hardware that supports Wi-Fi 6.

You could also consider installing additional access points to help ease the burden on the main router. 

Another potential solution is to skip the Wi-Fi element altogether, and plug your device into the router via an Ethernet cable. Hint: THis is also a great way of testing whether the issue lies with the internet connection itself or how the Wi-Fi signal is being transmitted. 

‘I’ve tried everything and my internet still won’t work!’

Okay, we get it, by this point you would be really frustrated. You’ve checked the hardware, you’re connected and coverage is fine, network usage is low – Yet there are still network problems! What else could be causing your internet connection to be unreliable and unpredictable? 

It could be wireless interference issues. 

Many routers we use in our homes support only 2.4 GHz communications. The problem with using that range is that many other manufacturers use those channels for other pieces of equipment because it’s cheap and long ranging. 

Things that could be interfering with your Wi-Fi signal are:

  • Baby monitors
  • Wireless video security cameras / doorbells
  • Microwaves
  • Motion detectors as part of an alarm system

These are just a few common examples, there are many others that use the 2.4 GHz band and could cause interference problems. To get a full picture of what’s going on, you could need a spectrum analyser.

There are of course other possible forms of interference as well. Where is your wireless router located? You should avoid:

  • Shutting it in a cupboard
  • Placing behind a large bit of furniture
  • Too much metal close by (cabinets, fridges, etc)
  • Mirrored windows 
  • Painting walls with magnetic or metallic paint

We have a whole article on how to avoid interference – You can check it out here. 

Could it be your naughty neighbour? 

As we must consider all possible options – Could it be that your neighbour is doing naughty things to your internet connection? 

Unfortunately, it is a possibility that your neighbour is deauthenticating your network. This means they are using external wireless equipment to pose as your network and then start sending deauthentication packets to your users. In other words, telling devices that are connected to your network to get off every time they leave and try to reconnect.

It’s very hard to catch this happening unless you have the proper knowledge and tools. Fortunately, some access points can detect these attacks and report them like cloud-based solution access points.

Is there anything else that could be causing my Wi-Fi problems?

So far we’ve checked:

  • For hardware problems
  • Whether your network is being broadcasted
  • Whether your Wi-Fi is transmitting a signal
  • How strong your Wi-Fi signal is / coverage
  • Network usage
  • Wireless interference
  • Naughty neighbours

That’s a pretty comprehensive list. If none of these are causing your internet problems, then it could be the integrity of your internet connection. 

How do you check the integrity of your internet connection?

Use one of your devices to check to see if you are getting an IP address. This is something you could try first, but if you checked the connection using an Ethernet cable (for example, a desktop computer that’s connected directly to the main internet connection (router) via cable) and everything was fine then your main internet connection is unlikely to be the issue. 

Things to check:

  • Do you have an IP address?
  • Can you ping your gateway?
  • Do you have DNS?

If you don’t have an IP address:

Have a check of your network stats and verify if you have a proper IP address. If you don’t, then try to register again to your home network. To do this you can simply just restart your router. 

If that doesn’t work, then try resetting your DHCP server. Most of the time, it’s to do with the home router. If you’re not using a router, then whatever you are using – restart that. 

If restarting it doesn’t work then check your DHCP configuration or give your ISP a call. 

If you do have an IP address:

If you can see that you do have a proper IP address, try to ping a public site like google.com. If that fails, try to ping a well-known public IP address like 8.8.8.8. 

If that works, then there may be an issue with the DNS that you have configured so you could try using public DNS servers, like 8.8.4.4 or 8.8.8.8. 

If a ping to a public IP address fails, then that indicates that the problem is either in the path between your home router and the ISP or something in the ISP itself.

It’s not you, it’s them

Sometimes it’s not anything to do with any of the potential problems we’ve discussed above. Sometimes it’s a problem with your Internet Service Provider and there is simply an outage on the service that you are trying to access.  

This can be for a few different reasons. 

Perhaps you have been disconnected because your street or building has a problem in the distribution panel. A cable could have been cut or damaged somewhere in the network during construction or roadworks or something similar. 


It could also be a problem with the ISP infrastructure. If they are experiencing issues in their client management system, then this would stop you accessing the service. 

If you’ve tried all of the above and nothing has helped, then it’s probably time to give your ISP a call and see if the problem is their end of things. 

Good luck! 

by admin
9 Views0

© 2019 GEEKABIT LTD | UK WI-FI CONSULTANT | WI-FI EXPERTS FOR BUSINESS | WI-FI HELP LONDON, CARDIFF, HAMPSHIRE | WI-FI ASSISTANCE HAMPSHIRE