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Is Your Business the 1 in 5 with Insufficient Internet Speeds? 

Business leaders and decision makers from 160 UK companies were surveyed on their businesses broadband speeds during June 2023 by Neos Networks – 1 in every 5 were found to have broadband speeds that were insufficient. 

Furthermore, 42% of those surveyed planned to move to a higher capacity connection during the next two years as part of their key growth plans. 

Investment in Connectivity

Over the previous 2 years, 11.2% of respondents who had already invested in connectivity said it had a direct impact on their business profitability. 

And it’s not just profitability that’s impacted by good connectivity in business. 98.3% of surveyed businesses said it also impacted:

  • Productivity
  • Staff retention
  • Client collaboration

Why Are Businesses Prioritising Higher Capacity Connectivity?

Why might businesses prioritise higher capacity connectivity? Better performing broadband impacting many parts of the business, including:

  • Increased computer power (22.4%)
  • Operational development in terms of more data and higher capacity requirements (21.2%)
  • Greater device usage for each employee (11.6%)

With the prevalence of AI being used in business, this also influenced decisions to improve and increase connectivity with 1 in 10 businesses actively looking to increase connectivity in order to better integrate AI into their business processes.

What Is The Negative Impact of Insufficient Broadband Speeds in Business?

Poor internet connectivity, speed and/or reliability doesn’t just negatively impact employee productivity and retention, it can also cause businesses to risk losing a customer or client. 55.6% of businesses surveyed felt like they were at risk of losing custom down to poor internet. 

Has Project Gigabit Had A Notable Impact on Business Broadband?

The businesses being surveyed were asked if they felt their business had felt a notable impact from Project Gigabit, of which 52.5% said yes. 

Project Gigabit is a £5 billion government broadband plan aiming to deliver next-generation gigabit broadband to over a million households and businesses across the UK. You can read about their progress here. 

Project Gigabit didn’t actually start to award contracts until August 2022, so it’s possible that the above percentage figure is reflective of respondents including other similar schemes (like the Gigabit voucher and GigaHubs Dark Fibre) or other commercial upgrades to broadband services. 

Let’s Focus on the Positives

It’s clear that businesses are seeking high-capacity connections to keep up with new technologies as well as support their employees and customers. 

Of course, businesses that are based in more rural areas may well be part of the 1 in 5 businesses without sufficient broadband speeds that need improved network accessibility to achieve better connectivity. Other means of connecting to the internet may be useful, such as mobile internet through the likes of 4G/5G routers or Satellite broadband like Starlink. 

But if 1 in 5 businesses don’t have sufficient broadband, that means that 4 in 5 do! Recent data from Think Broadband suggests that only 21% of UK premises are yet to be reached by gigabit-capable broadband. That means 79% of business premises in the UK are covered by a broadband connection that is gigabit-capable. 

By 2030, the UK government is hoping to reach their target of having nationwide coverage. Network operators are hoping for more support so that they are able to help businesses with poor connectivity sooner than that. 

Rural businesses may be able to improve their connection through AltNet options. AltNet are alternative network providers offering fibre broadband packages. Although smaller in scale, AltNets compete with the UK and England’s big brand internet service providers. AltNets offer their own full fibre connections and don’t rely on the Openreach network and can sometimes offer higher upload speeds in comparison to the major network providers.

This could mean that rural businesses in hard to reach locations could have access to better internet services sooner than the national telecoms provider can offer, giving them next generation speeds like 2.5, 3 and 10 gigabit services across certain networks before national providers have even started trials. 

Let’s also remember that even though 1 in 5 businesses are receiving insufficient broadband, that doesn’t necessarily mean they don’t have access to it via other networks. There might be other options to the one they are currently using. 

The broadband demands of differing businesses also vary hugely. A graphic design studio or video editing company would need higher speed internet than a takeaway shop that could rely on a slower link. 

As always, these types of surveys should be taken with a pinch of salt. Whilst it is undeniable that there are 1 in 5 businesses with insufficient broadband, there should be options for them to explore like mobile broadband and satellite broadband like Starlink. 

Can we help your business improve its broadband connection?

If your business is struggling with a poor internet connection, then get in touch with our expert Wi-Fi engineers who will be able to advise if mobile broadband or Starlink satellite broadband could be a viable option for you. Give us a call or drop us an email today and let’s get it sorted. 

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Is Poor Connectivity Costing Your SME Money?

Research commissioned by Three found that issues with poor connectivity were costing SME’s in Britain £18.77 billion per year. 

Research found that small to medium sized businesses (including micro businesses) in the UK who give employees work phones are losing out on over 1 hour of work time per employee, per week. Poor connectivity leads to employees being unable to get online or complete their work effectively.

1 hour per week per employee may not sound like a big deal on the face of it, but for medium sized businesses, this equates to 250 hours of working time being lost every single week. 

This loss of working time has a bigger impact on things than you may think. In partnership with YouGov and Development Economics, Three’s research found that:

  • The British economy is significantly impacted by loss of business revenue. The amount of economic output lost is estimated to be £7.7bn per year. 
  • The cost of poor connectivity hits the professional and retail sectors the harders
  • Businesses are already facing challenging times – almost 75% of SME’s are reducing costs

Which industries are hit hardest by poor connectivity?

Two of the largest sectors in the British economy were hit the hardest with poor connectivity – Retail, and Professional Services (including legal, accounting and media businesses).

How much revenue is lost in these sectors due to poor connectivity?

  • Professional Services – Loss of £5.3 billion per year (annual output loss of £2.8bn to the economy)
  • Retail – Loss of £3.7 billion per year (annual output loss of £560m to the economy)

Connectivity isn’t the only challenge for SME’s

SME’s aren’t just facing a challenge with poor connectivity – They’re also facing challenges with the cost of living crisis and talent shortages. 

SME’s are also feeling the heat of rising costs, with 71% looking at where they need to reduce spending. 32% of SME’s are looking to cut costs on things like phone contracts, which they believe they are spending too much on. 

29% of SME’s (and 48% of medium sized businesses) also worry about losing employees due to not having good technology, which is cause for concern when there is also a shortage of talent in the majority of industries.  

Combine all of this with poor connectivity causing problems with work effectiveness and you can see why it’s causing a bit of a headache for small and medium sized businesses. 

Do SME’s need more tech support? 

In order to operate, grow and thrive in business, it is absolutely vital for SME’s to have a strong online connection. 

36% of SME’s believe that better mobile phone connectivity would enable them to perform better. 1 in 5 SME’s are also concerned that their business could get left behind if they don’t know how to use the latest mobile phone technology. 

Unfortunately, almost 50% of SME’s feel that the tech industry uses complex language that makes it difficult to understand the latest technology, creating a barrier for these businesses without proper support and knowledge. 

What can be done to provide SME’s with tech and connectivity support? 

It seems that many tech schemes and concepts are aimed at larger corporate structures, failing to meet the needs of SME’s in a more cost effective way. It’s so important for tech providers to recognise the needs of SME’s and tailor their services to meet them. SME’s need simple, straightforward tech offerings with a level of service that large corporates would expect. 

For a business to be able to perform and for their employees to effectively do their jobs, it all comes down to connectivity. 

For most businesses, connectivity is the core of it all – Poor connectivity is simply not an option. It’s imperative for SME’s to carefully consider the options available to them when it comes to connectivity, tech and mobile. They need a simple, cost effective option that leaves them in control. 

The research outlined above just goes to show how poor connectivity can really hold a business back. Research from The Federation of Small Businesses found similar results which showed that 45% of small businesses experience unreliable voice connectivity (going up to 57% in rural areas). 

SME’s are a big part of the UK economy. To see growth and productivity, we need strong and reliable digital, mobile and vocal connectivity. That includes 4G and 5G accessibility for all. 

Can Geekabit Help?

If you are a SME and are struggling with poor connectivity, then call in the experts. Our experienced Wi-Fi engineers can help at any stage of network deployment – From site surveys to design to installation. 

We’re only a phone call away, and can help get your business properly connected. 

Thinking you’re too rural? We’ve got 4G for that! Our mobile and satellite broadband options could be just the thing you’re looking for. 

Get in touch with our Wi-Fi experts today.

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Why Are My Ubiquiti UniFi Access Points Flashing?

Are you seeing flashing lights? There’s nothing more infuriating than getting lights flashing on your device and not knowing what it means.

If you’re experiencing flashing lights on a UniFi device then read on to find out why, and what you need to do about it.

The images below show blue and white LED’s flashing in different formats depending on the status they are showing. Each type of flashing applies to all of the following UniFi devices:

  • Access points
  • routers
  • switches
  • UDM base model

My UniFi AP is flashing white and then off every few seconds

If your Ubiquiti UniFi device is flashing white/off every 1 or 2 seconds, it means that the device is intialising and starting up.

Why does my UniFi AP have a steady white light?

If you UniFi AP (or other listed device) is exhibiting a steady white light, it means it is ready for adoption. This means it is ready to begin the process of connecting to the UniFi application that will manage it.

Why is my UniFi UDM flashing blue?

This applies to UDM units only. If you see a flashing blue light, it means that a client device is connected to the network via Bluetooth.

Why is my UniFi UDM flashing blue and then off?

Again, this flashing only applies to the UDM units. If it is lighting up blue and then going off after 5 seconds, then back to blue, then off, it means it is not connected to the internet.

What does a constant blue light mean on my UniFi access point?

A steady blue light means that the UniFi device is adopted (connected to the UniFi application managing it) and is in normal operating mode. The Access Point (AP) is broadcasting SSIDs (Service Set Identifier – Typically a network name).

Why is my UniFi AP rapidly flashing white and off?

If you UniFi access point is strobing white/off then you will need to power cycle it. If that doesn’t work, then you will have to get in touch with Ubiquiti’s customer support team for further help.

Help – Why is my Ubiquiti UniFi Access Point flashing white then blue?

If your UniFi AP is quickly flashing white then blue, it means the device firmware is being upgraded. It’s important you do not interrupt this process.

On a UDM unit, it will flash only white during this upgrade.

Why has my UniFi AP got a blue steady light that goes off every 5 seconds?

If your UniFi AP is blue but flashing off every 5 seconds, it means the AP has lost connectivity and is looking for a wireless uplink.

I have a rapidly flashing blue light on my UniFi AP – What does it mean?

If your UniFi AP is rapidly flashing blue and then off, it means the device “Locate” feature was activated in the UniFi Network application.

Why is my UniFi AP flashing white, blue and then off?

The device is in TFTP mode (Trivial File Transfer Protocol is a simple lockstep File Transfer Protocol which allows a client to get a file from or put a file onto a remote host).

To enable this mode:

  1. Hold the reset button before powering on.
  2. Continue to hold the reset button until this LED sequence appears.

If you haven’t intentionally put your AP into TFTP mode, make sure that the reset button on the device isn’t jammed. It should click when pushed.

There is no LED / light visible on my UniFi Access Point?

If you can’t see any light on your AP device and the LED is completely off, then it means the device is offline. To try and resolve the problem:

  • Check it has a power supply
  • Check POE (power over ethernet) cables
  • Check Ethernet cables

Ubiquiti UniFi Bridge to Bridge Devices

If you have a UniFi Bridge to Bridge device, then there are two more statuses to look out for in addition to those above.

My UniFi Bridge has a red light with circulating blue light

If your UniFi Bridge device is showing a red with circulating blue LED, it means the 60 GHz link cannot be established or has dropped due to bad weather.

If the UBB fails over to 5 GHz, the LED will remain red. When the 60 GHz link is re-established, the LED will turn blue (or the custom colour selected in the UniFi Network application).

It’s worth noting that if the other bridge device is within range and the UBB LED is red, Uniquiti recommend adjusting the UBB’s position to enhance the signal strength.

Why does my UniFi bridge have a green light?

If your UniFi Bridge is showing a green light, it means that the Alignment Tool is enabled in the UniFi Network application and the UBB devices are aligned properly.

If the other bridge device is within range and the UBB LED is green and red, Ubiquiti recommend adjusting the UBB’s position until the LED is green.

How to Disable Device LEDs

Did you know that you can disable device LED’s? Using the UniFi Network application, you can choose specific device status LED’s or the whole site’s to be disabled.

To disable (or re-enable) status LED’s:

  • Open the UniFi Network Application
  • Go to Settings
  • Go to Site
  • Go to the Services section
  • Edit the LED feature

If you want to specifically configure individual devices:

  • Open the UniFi Network application
  • Go to the Devices section
  • Click on the device you wish to edit to bring up the Properties panel
  • Go to Config, then General, then LED
  • Switch the Site Settings to On or Off

Ubiquiti UniFi Fault Finding

For more information on any of the above, or to find LED patterns for specific ports, head to the Ubiquiti website here.

Is Ubiquiti UniFi right for your business Wi-Fi?

If you’re wondering if Ubiquiti UniFi is the best option for the Wi-Fi needs of your business, then get in touch with our Wi-Fi Experts today. We can advise what the best network options would be for your premises, and take you from the site survey stage, through to design and deployment. No one should have to tolerate bad broadband or slow Wi-Fi at work.

All imagery from ui.com/wi-fi with thanks.

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Law Passed to Give Everyone Right to Fast Internet in Germany 

In April 2021, all German citizens were promised the right to fast internet for the first time ever via a new law passed by the Bundestag. 

Whilst that sounds great in theory, what does that actually mean in practise? Giving everyone the legal right to fast internet sounds like a blanket statement, but in reality it will likely affect people differently rather than a universal thing. 

Does everyone in Germany have fast internet? 

Germans have been used to slow internet with pages taking a long time to load and unreliable connections. This promise of faster internet for all should have brought a quicker connection to the people of Germany this summer just passed, with the law forcing an improvement in upload speeds, download speeds and latency. 

Prior to this, internet users in Germany were entitled to functional internet access – At a speed of 0.056 mbps. The recent law aimed to significantly increase this minimum speed.

Who will benefit the most from this law change? 

To ascertain how much the speed needed to increase, the average download and upload speeds plus latency were calculated. 

The highest 20% of internet speeds were not included in the calculation as much of the German population already enjoyed faster internet speeds. The lower 80% had slower connections and would benefit more from the law change. 

With this in mind, those who lived in rural areas were more likely to be positively affected by the law change, as many of the more major cities in Germany already had fast internet available to them. 

For people who were struggling with an unreliable, slow connection (particularly those in rural areas who notoriously grapple with bad internet connections), a commission to a new provider with relocated broadband access would be investigated. 

But even with the law change, will the minimum internet speed be enough? 

Faster internet speeds – What about the UK? 

In UK law, it is the legal right for every home and business to request a decent, affordable broadband connection. 

‘Decent’ is defined as meeting the internet needs of an average family. It has been deemed by previous Ofcom research that a speed of 10mbps (download) is enough to meet these needs, enabling multiple family members to be online at the same time. 

Affordability is based on paying no more than £48.50 per month for broadband. Many people pay much less than this for their internet connection per month. 

The UK saw the government ensure that everyone in the UK had access to broadband speeds of at least 10Mbps by 2020. This universal high speed internet is delivered by a regulatory body as a Universal Service Obligation. 

Post pandemic there has been a huge upsurge in working from home, and people needing strong, reliable, fast internet for business operations at their kitchen table. Think Zoom calls, Teams collaborations, Slack messages and data transfers. That’s a lot more internet traffic than our home networks are used to.

It’s also worth mentioning that in 2022, the average internet download speed is 79.1Mbps. That is significantly faster than the 10Mbps deemed fast enough for the average family home. So whilst the legally mandated minimum is 10Mbps here in the UK, the current average internet speed indicates that this probably needs to be much, much higher. Especially as the European Union has plans for universal broadband of 100Mbps by 2025. 

The increase of those working from home also means that the importance of good upload speeds has also increased. Think remote designers needing to download, edit and upload large files, or group video conference calls. 

In essence, the majority of households need a strong, fast and reliable internet connection in order to work and play from their homes. The current USO doesn’t meet the average speed of internet use across the UK. 

The way we use the internet has changed dramatically over the past couple of years, and we need UK law to reflect this. The pandemic showed the volume of data double almost overnight. 

Our home broadband networks need to reflect the increased prevalence of remote working. This need for fast internet on a reliable connection needs to be written in law, and the USO minimum speed increased.

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How Can I Keep My Home Office Wi-Fi Secure?

A couple of years ago, the most you did with your Wi-Fi might have been a Netflix binge, a bit of online shopping and perhaps some gaming. But now, a big percentage of the workforce are working from at least part of the time. 

With the pandemic brought the rise of hybrid working and all of a sudden, people needed strong, reliable Wi-Fi at home so they could continue to work throughout lockdowns. But what about security? 

Just as you wouldn’t want your card details stolen online, your boss probably doesn’t want confidential information at risk on your home network. They won’t want their devices flooded with spyware and malware either! 

So what can you do to keep your home Wi-Fi network secure so you can continue working from home? 

Here are some top tips to help keep those hackers, scammers and cybercriminals at bay, and protect your network and all the devices connected to it. 

How to keep your home Wi-Fi network secure

1. Re-name your home Wi-Fi network

Your wireless router will automatically broadcast your default SSID (service set identifier) in  the list of available wireless networks close by. It is usually listed by the manufacturer or service provider’s name e.g. Sky. This gives hackers a headstart when it comes to breaking into your network, so it’s always a good idea to re-name it. Make sure you choose a name that doesn’t give away any personal info, such as your surname or house number. 

2. Choose a strong, unique password for your wireless network 

Did you know that hackers can make educated guesses when it comes to default passwords, especially if they know the name of the manufacturer of your router? Scary right. Make sure you change the default password to something strong and less easy to guess. You want it to be at least 20 characters long, and include letters, numbers and symbols. The more difficult you make the password, the trickier it is for hackers to get into your network. 

3. Enable network encryption

Most routers come with a feature called encryption, but they tend to come with this turned off. You can help to secure your home WI-Fi network by turning this feature on in settings. You should turn this on as soon as your router has been installed by your broadband provider. The most recent and effective encryption currently available is ‘WPA2’. 

4. Don’t broadcast your network name – Turn this feature off 

We touched on this above when we talked about changing the default name. You can go a step further and not broadcast your wireless network publicly at all. When a person looks up available local networks on their device, your network won’t be visible if you disable name broadcasting. This means that your Wi-Fi is invisible to anyone who doesn’t know how to go looking for it. There’s not many reasons why you would need to publicly display your home wireless network, unless you want to be sharing it with your friends and neighbours! 

5. Keep up with the latest software updates

As with any firmware, software can have vulnerabilities. Thankfully, these are usually swiftly rectified and shared via updates by the manufacturer. By staying up to date with software for your router you can make sure that it has the highest level of security. Hence helping to prevent hackers getting access to your home Wi-Fi network. 

6. How good is your firewall?

If you want to protect your computer or other device from malware, viruses and other cyber attacks then you need a firewall. You’ll find that most wireless routers come with a firewall built in – But do make sure that this function isn’t turned off. No firewall on your router? You’ll want to make sure that you download a decent firewall onto your system to act as a guard to anyone attempting to access your wireless network with ill intent. 

7. Use VPNs to access your network

A virtual private network is a really effective way of keeping your online communications private and secure. You can use your devices on your home Wi-Fi network and connect to a VPN which then checks your credentials and links with another server. Once both sides are authenticated, all your internet communication becomes encrypted – Which means no outside prying eyes can see or access what you’re up to. 

How secure is your home Wi-Fi network? 

It is so important to keep your home wireless network secure – Perhaps now more than every before with the amount of employees working from home. 

You should know exactly how secure your home Wi-Fi network is, and the steps you can take to ensure it is as secure as you can possibly make it. 

You should be aware of all the devices that connect to your home network and ensure that they all have reliable security software installed. That way all of the devices across your home Wi-Fi network will be protected from viruses and spyware, and thus protecting any sensitive information you may be sharing for work. 

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What’s the Difference Between Wi-Fi 6 vs Wi-Fi 6E?

Put very simply, Wi-Fi 6E is an extension of the Wi-Fi 6 standard. It basically acts as a fast lane for compatible devices applications and devices which leads to faster wireless speeds and lower latency. 

But there’s more to it than that!  

One main thing to note is that Wi-Fi 6 is backward compatible (meaning it works with previous Wi-Fi standards) whereas Wi-Fi 6E does not offer this. But this is part of the reason how it creates that fast lane. 

Because Wi-Fi 6E is only compatible with Wi-Fi 6E devices, there tends to be lower levels of congestion and interference within the 6 GHz band, hence helping to optimise performance. Wi-Fi 6E devices are becoming more prevalent. 

When did we start using the 6 GHz frequency band? 

Back in July 2020, Ofcom, the UK telecoms regulator, made access to 500MHz of radio spectrum frequency in the new 6GHz band available for home Wi-Fi networks.

This significantly boosted the speed of any indoor home wireless networks exempt from licences via the new Wi-Fi 6 / 6E standard. 

The 6GHz band is a higher frequency than the others, which means it has a lower level of coverage than the 5GHz band due to weaker signal. However, the extra spectrum allows more space for data which means faster speeds. 

The lower coverage means a more secure connection for homes due to less congestion and competition with other local Wi-Fi signals. 

Do we need new infrastructure for Wi-Fi 6E?

As we mentioned above, Wi-Fi 6E is not backward compatible like Wi-Fi 6, so this means that if you want to utilise this Wi-Fi fast lane, you need the relevant devices. So this means that yes, you will need new Wi-Fi infrastructure to use Wi-Fi 6E. 

To support this Wi-Fi standard extension, you’ll need your IT team to look at your current wireless infrastructure and identify what will need to be updated. Think routers, switches, access points and other hardware – Then you can take full advantage of the higher speeds of Wi-Fi 6E. 

It’s worth noting that when you do upgrade your infrastructure in order to support Wi-Fi 6E, you don’t necessarily need to abandon your existing Wi-Fi 6 devices and applications. You can still use these on the 2.4Ghz and 5GHz frequency bands. 

The upgraded devices that can use the 6GHz spectrum will likely help to reduce congestion on these other frequency bands – Providing a better user experience for devices connecting to both 2.5 GHz and 5GHz as well as the Wi-Fi 6E devices on the 6GHz band. 

What are the biggest benefits of Wi-Fi 6E? 

Strong, reliable Wi-Fi has become business critical. Businesses cannot function without a good Wi-Fi network – A network that needs to adequately serve an entire workforce. 

In today’s day and age, this means a workforce with some employees in the office, some working remotely and a mix of both. This hybrid workforce will have a variety of devices and apps that support this way of working. Relying on excellent Wi-Fi!

It’s a data driven world, so your business needs to make sure that the wireless network is secure, reliable, flexible and as fast as possible. Here are the benefits of Wi-Fi 6E that will most help with these business critical Wi-Fi elements. 

Wi-Fi 6E and Speed

The 6GHz band allows data to be transmitted rapidly via Wi-Fi 6E devices like smartphones, laptops and wearable devices. THe other great thing is that because it’s not backward compatible, there are none of those slow legacy devices trying to compete for bandwidth. 

These advantages with speed mean that streaming high resolution video, teleconferencing and even online gaming make Wi-Fi 6E an ideal choice. It’s perfect for these types of bandwidth-intensive applications. Real world examples are AR/VR and transferring large data files such as MRI images within healthcare. 

Wi-Fi 6E and Security

Most businesses and organisations require a secure network. It is mandatory for all Wi-Fi 6E devices to have WPA3 (Wi-Fi Protected Access 3) as specified by the Wi-Fi Alliance. THey ust also not have backward compatibility with WPA2. This increase in security helps to increase the confidence of your network users when moving to the 6GHz frequency band – Especially for those must-trusted connections, 

OWE (Opportunisitc Wireless Encryption Specification)  is also an option for Wi-Fi 6E. Using OWE means that the communication between a pair of endpoints is protected. The Support for Wi-Fi Enhanced Open certification is given for the 6GHz band, based on the OWE. 

What Industries Can Benefit Most from Wi-Fi 6E? 

Wi-Fi 6E really has the ability to transform any and most industries. The ones that are likely to benefit the most with the most transformative impact include the following sectors:

How Can Wi-Fi 6E Benefit the Healthcare Industry? 

We touched on how Wi-Fi 6E could support the transfer of large data files like MRI images. It also helps providers to connect more life-saving devices with fewer data delays and slowdowns. The higher speeds and lack of congestion means higher quality connections with fewer dropouts, making it impactful for telehealth appointments. 

How Can Wi-Fi 6E Benefit the Retail Industry? 

No one likes to be stuck at the point of sale waiting for the card machine to connect and take the payment. Wi-Fi 6E can help to ensure these connections are faster – Not only reducing customer frustration, but also shortening queues. The better the experience for the customer, the better the image of the brand, leading to regular custom and increased sales. 

How Can Wi-Fi 6E Benefit the Education Industry?

Over the last couple of years, we’ve seen how much educational institutions have relied on technology to continue and enhance teaching. Primary Schools up to Universities have immersed themselves in virtual learning which has been carried on even when students have been welcomed back to classrooms. Wi-Fi 6E supports high throughput and concurrent data transmission which makes it ideal for a learning environment. 

Let’s not forget that more and more students are using devices and tech as a part of their daily school lessons. Newer devices that can take advantage of the 6GHz band and Wi-Fi 6E benefits, whilst older devices can still access the 2.4 GHz and 5GHz bands. This results in lighter traffic all round, enhancing wireless connectivity and performance and thus the learning experience. 

How Can Wi-Fi 6E Benefit the Manufacturing and Warehouse Industry?

IoT devices and sensors are becoming more and more prevalent in the manufacturing and warehouse industries. An organisation in this sector should seriously consider using Wi-Fi 6E enabled devices so they can take full advantage of this almost interference-free band. 

The brilliant thing about this is that you can split your network into two. Employees working in the office checking emails and using the internet for day to day admin can continue to use the 5GHz and 2.4 GHz bands. This leaves the Wi-Fi 6E devices on your manufacturing floor or warehouse free to run efficiently uninterrupted. 

This makes Wi-Fi 6E ideal for this industry, helping to meet service level expectations with improved reliability and lower latency.

Wi-Fi 6E Benefits for All

These industries are only a few select ones that are likely to see a huge positive impact from using Wi-Fi 6E. But most businesses and organisations could see improvements in their network by upgrading to this Wi-Fi standard extension. 

In conclusion, various industries and businesses in general can benefit from Wi-Fi 6E with the main advantages being:

  • Higher network speeds
  • Stronger security
  • Access to up to 2.5 times more spectrum 
  • A better voice and video experience 

Are you considering updating your wireless infrastructure to support Wi-Fi 6E? Why not give the experts a call! Here at Geekabit our Wi-Fi engineers can help support you and your business Wi-Fi network with professional and expert advice and installation. 

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Wi-Fi and Connectivity Options for Village Halls

Did you know that village halls in need of a bit of updating and renovation can apply for a share of a £3m fund, all in honour of the Queen’s Platinum Jubilee?

 

This follows the tradition of village hall investments for Queen Victoria’s Diamond Jubilee in 1897 and King George V’s Silver Jubilee in 1935. 

 

125 lucky village hall recipients will have a share of the £3m fund, which can be put towards renovations and building improvements including Wi-Fi.  

 

You might well be hosting or celebrating in your local village hall for this weekend’s Jubilee celebrations! Village halls are often the heart of communities, bringing people together. It’s vital these hubs stay well connected with strong, reliable Wi-Fi. 

Wi-Fi for Village Halls – A Quick Guide

If you’re a part of the committee that looks after your local village hall, then you’ll know that there is an ever-increasing need for these community buildings to offer broadband and Wi-Fi access to their users. 

 

Not only will this support a wide range of community activities and events, it will also enhance the facilities you can offer as a venue to those who hire your space. 

 

So what do you need to consider to improve digital connectivity for your communities and businesses by making sure your village hall is well connected? 

 

Get a Broadband Connection


Before even thinking about Wi-Fi or broadband, you need to make sure you have a telephone landline. The only exception is if you are able to get cable or fibre access to the hall. You can read more about FTTP in one of our previous blogs here. Make sure that you have a business contract rather than residential, as it will be for public use. 

 

To get a new telephone line, order one through BT.com. After that’s done, you can upgrade to broadband. Always make sure you check with the ISP that you are able to make your internet connection available to the public before placing your order. 

 

If you want to get broadband without a landline, you would need to be able to have a cable, full fibre or mobile broadband connection. More on that later! 

 

Not got an official postal address? Some village halls don’t actually have an official post office address which can cause problems with some ISP’s as they may insist that you have one in order to place an order. If you find this is the case, you can contact the Post Office and request an official address here.

 

Some ISP’s will accept what’s known as an ‘unserved’ building but they may ask to do an initial survey before they confirm your order.  

 

How much will it cost to install Wi-Fi in a village hall?

You will need to incur some costs to get Wi-Fi successfully set up in your village hall. Bear in mind the following likely outgoings:

  • Installation and connection costs for a new telephone line (plus VAT) and broadband connection (if required)
  • Line rental for the telephone line (ongoing costs)
  • Data usage charges from broadband / Wi-Fi use (ongoing costs)
  • Any work required to install the Wi-Fi router in a secure location, plus additional devices that may be needed to boost Wi-Fi signal 

 

You can help keep costs to a minimum by shopping around for the best contract available on price comparison websites. Remember you need a business contract, not a residential one! Make sure you balance out the costs with data usage limits and of course, reliability.

 

Remember though, making improvements with the Wi-Fi in your village hall is investing in its successful future. It’s vital that these community hubs are well connected for their users. And even better if you can get the costs covered by securing part of the £3m Jubilee fund!

 

Security

 

We cannot express enough how important it is to make sure that your Wi-Fi is secure. You should manage and filter the access to your Wi-Fi signal. 

 

If you were to allow unmanaged access to your Wi-Fi, people may use your broadband connection for illegal purposes. By providing the Wi-Fi for this, you could be liable. 

 

Luckily for you, it’s super easy to manage your Wi-Fi security – And definitely not something that should put you off setting up a Wi-Fi connection in your village hall. 

 

To minimise the risk of inappropriate use, you should:

 

  • Install your router in a secure place where only authorised users are able to physically access it. Don’t let people connect to your router via Ethernet cable as they could make changes.
  • Routers usually display the passwords you need in order to manage and access your Wi-Fi connection. If you think it’s possible for unauthorised users to access this information, then consider changing the User ID and admin password (instructions on how to do this should be in your router user guide).
  • Regularly change your Wi-Fi access password for users. This means that only current users will be able to use your Wi-Fi connection, rather than someone who isn’t authorised or is re-using a password they’ve previously been issued with.
  • Always ensure that the parental control setting is switched on. This prevents access to any unsuitable websites on your Wi-Fi connection. You can use your router manual to set appropriate firewall settings to set the level of restriction required. 

 

 

The router in our village hall doesn’t reach the whole building

 

If you already have a router installed in your village hall, but it’s not reaching far enough and you’re struggling with black spots or slower Wi-Fi in certain places then you may need to extend your Wi-Fi coverage. 

 

This is particularly relevant if you have a large village hall building – The signal just may not be strong enough to reach everywhere it needs to from one router. 

 

We mentioned above that it’s important for the router to be in a secure area so unauthorised people cannot access it. This could mean that it’s been placed in a less than ideal location for signal strength and connectivity. It’s vital to balance the two! 

 

Ideally, you will be able to place the router in a central location, but if that is not the case then you may need to install other devices to extend the signal to other locations within your village hall building. You could potentially use a powerline adapter or a Wi-Fi extender to boost the signal strength and get wider Wi-Fi coverage in the building. 

 

Mobile Broadband for Rural Village Halls

You and your users might not be in London, but that doesn’t mean that you don’t expect the same Wi-Fi connection that you get in urban areas – Despite being in more rural ones. 

 

Unfortunately there are many parts of the countryside that are suffering from a broadband deficit – Indeed, there seems to be a connectivity imbalance across the countryside, with many village halls struggling.

Over the past year particularly, we’ve installed countless numbers of external 4G antennas and routers in rural areas, effectively replacing the broadband through the telephone cable using a data SIM card.

 

You can read more about our 4G Mobile Broadband solutions in a previous blog of ours here. 

 

If you are wary about whether Mobile Broadband could work in your more rural village hall, then our Cellular Survey could be just what you need. We can map the availability of cellular and data coverage within a building and report the details of phone coverage for 2G, 3G, 4G/LTE and 5G. We can measure the cellular connectivity, data upload and download speeds and the occurrence of dropped and failed calls for all the main mobile network operators. You can read more about this here. 

 

Want to know more about how Geekabit could help get your village hall connected?

For further information about securing a strong Wi-Fi connection in your village hall, please email our Wi-Fi experts at info@geekabit.co.uk and someone will be in touch as soon as possible.

 

We work out of London, Hampshire and Cardiff, covering community buildings, businesses and larger residential properties. 

 

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Which is best for my business – FTTP or a Leased Line?

 

Let’s face it – These days, business flow depends on connectivity. 

 

With remote working now more prevalent than ever before, there is a significant business need for straightforward online collaboration. Not to mention business critical operations and organisational efficiency. 

 

For a successful business, you need a reliable, strong connection that doesn’t buffer or drop out during vital video calls and digital team meetings. 

 

What’s the point in having top of the range tech and dedicated employees if you don’t have the broadband speed to keep up with their communications or computers?

 

There is nothing less motivating than slow internet – Lagging video, audio that’s out of sync, calls that drop out, pages that load slowly. It makes us feel frustrated just thinking about it! 

 

And whilst it might not sound like much – That 30 seconds of delay here and there throughout the day could actually add up to a lot of lost productivity across an organisation in just one week. 

 

So what’s the solution? For any small business, it’s really down to two options – FTTP (Fibre to the Premises) or a leased line. But which one is best for your business?

 

What is FTTP and how does it work?

 

As we said above, FTTP is Fibre to the Premises. It means an internet connection that is designed for small businesses and consumer use.  

 

FTTP works by sending data over a fibre optic cable from the exchange to the user’s premises. FTTP relies on already existing broadband infrastructure, which means that users share the bandwidth. This could lead to slower connection speeds and unreliability during peak times. 

 

An FTTP service is asymmetrical, meaning that the upload and download speeds are not the same. 

 

What is a leased line and how does it work?

 

A leased line, or fibre leased line, is a dedicated fibre optic service. It has a fixed bandwidth and is provided directly to the premises. Unlike FTTP, a leased line connects directly to the public internet. This means there is no shared infrastructure – thus the data’s journey is very different. 

 

Due to leased lines being dedicated, it won’t be affected at peak times because the bandwidth is reserved exclusively for that user. A leased line also uploads data at the same time as it downloads – Useful for sending large files or if you use VoIP telephones throughout the business. 

 

How do FTTP and Leased Line compare? 

 

Let’s take a look at how FTTP and Leased Line compare to each other in terms of use and functionality. Depending on how these fit with your business, you should hopefully be able to identify which would work better for you and your business operations. 

 

Speed and Bandwidth for FTTP vs Leased Line

 

Using an FTTp service, your highest download speed will be in the range of 300mbps and 1Gbps. Remember, in this scenario you share the infrastructure with other users, which means that during busy periods your bandwidth is likely to be compromised. Generally speaking you are looking at about 32 customers on an FTTP service. 

 

On a Leased Line, all of the bandwidth is there for you to use. The connection speeds on a Leased Line could be up to 10Gbps, with the same upload and download speeds. This is particularly useful for high-demand users, who could struggle on an asymmetrical FTTP. 

 

Traffic on a FTTP vs Leased Line

FTTP services can have a monthly data transfer quote which means it would be important for you to stay on top of your data usage. 

 

A leased line has availability 24/7 all year round, which means you have unlimited data transfers. 

 

Price of FTTP vs Leased Line

There is a significant difference in price when it comes to FTTP and Leased Line. 

 

The cheaper option is FTTP. This is because it’s a shared service, and more specifically aimed at residential properties and small businesses. You would likely be looking between £30 and £60 per month, which of course depends on the provider and the speed of the broadband you choose. For a new FTTP installation, it would take about 10-15 days. 

 

For Leased Lines, you would be looking at a cost of about £150 per month for lower bandwidths. Not only is it up to 5 times the cost of some FTTP, you may also incur additional charges (construction charges) which can push the price up more. Installation wise you would be looking at about 60-90 days to get things set up. 

 

Service Level Agreements for FTTP vs Leased Lines 

 

Whichever service you go for, you will have an SLA. The SLA for a Leased Line will be more thorough – For example, any fault on the line that needs fixing will be repaired within 5 hours. In comparison, a fault on FTTP could take 2 days to fix. 

 

An SLA will also lay out the speed of a Leased Line, which you can then be compensated for if it is consistently slower. This isn’t something you can do with FTTP. 

 

A Leased Line also comes with 24/7 support, whereas support for a FTTP line will be within business hours. 

 

Reliability of FTTP vs Leased Lines

 

As we mentioned above, when using an FTTP line, you could notice an adverse chane in connection during peak times. Leased Lines will never experience this problem (unless there is a fault) so you are less likely to have the connection drop out. This means that a Leased Line is the more reliable connection of the two. 

 

Availability

 

Leased Lines are available throughout the UK, but of course their accessibility depends on whether you can afford the cost. 

 

Whilst FTTP is a cheaper option, it is only available to approximately 94% of the UK.

 

Contracts

 

Contract options for these lines are as follows:

  • FTTP – 12 months, 18 months or 24 months, 
  • Leased Line – 12 months, 36 months, or 60 months 

 

It’s worth noting that if you choose a 12 month Leased Line contract, you’ll be paying more each month to spread the installation cost. 

 

So Which One is Best – Leased Line or FTTP?

 

If you own a small business, run a charity or are a residential consumer, then FTTP will likely meet your needs. 

 

Generally speaking, if you are one of these types of consumer then you won’t be needing service 24/7 all year round. You are also less likely to be transferring huge amounts of data too. And it’s the cheaper option! 

 

For larger businesses and organisations that rely more on a reliable connection, then a dedicated Leased Line service with a thorough SLA could be the better choice. You will then have peace of mind that your broadband is sturdy, and should something go wrong with it you’re backed up by a speedy resolution. Keeping disruption to your organisation to a minimum! 

 

Get In Touch

 

If you are feeling unsure about what could be the best internet service for your business and would like to discuss your connectivity needs, then get in touch with one of our Wi-Fi Experts today. We operate out of Hampshire, London and Cardiff and can help you to make sure that your connectivity meets your business or residential needs – Both in terms of connection but cost too. 

 

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Wi-Fi Site Surveys – Validate Your Wi-Fi Design

You could have the most expertly designed Wi-Fi network, but without a Wi-Fi Site Survey, how will you know it will actually work as intended?

When it comes to designing and installing a wireless network, the most important thing is that it meets the demands of your users. 

The great thing about a Wi-Fi Site Survey is that can test your wireless network when it’s in the design stages and predict whether it will work or not, as well as within an already deployed network that needs some changes or additions made. 

Driving your Wi-Fi network design choices and deployment with data removes the risk of your wireless network failing to meet the needs of your enterprise. 

Gone are the days where a surveyor is laden down with computer setups, trudging around like a donkey. Nowadays it’s all the latest tech and we can carry out a Wi-Fi Site Survey with just the phone in our pocket. 

Validating your Wi-Fi network has never been more straightforward. Good news if you’re about to be designing your Wi-Fi network! Not only that, but it also makes it easier and quicker for businesses to be able to survey their Wi-Fi on a regular basis, ensuring that they continue to operate reliably. This is particularly important for anything that is business critical. 

 

What is a Wi-Fi Site Survey?

Well first things first – You might be wondering what actually is a Wi-Fi Site Survey? The purpose of a site survey is to visit the network premises and capture Wi-Fi signal and spectrum data. It also allows you to investigate the best places to mount access points and identify accessibility for necessary cabling. 

Getting a Wi-Fi site survey can test out a predictive Wi-Fi design before you deploy it on the network as well as check that any changes or additions to an existing network will work effectively. 

Why would I need a Wi-Fi Site Survey?

There are a few different scenarios where we would recommend a Wi-Fi Site Survey. 

  • Wi-Fi Design Site Survey – This survey is carried out on site before you’ve started to design your wireless network. Performing a Site Survey at this point allows you to create a predictive Wi-Fi network using data captured on the survey, including RF conditions, neighbouring networks, available/ congested channels, interference and accessibility for mounting AP’s.

     

  • Pre-Deployment Site Survey – Once you’ve designed your Wi-Fi network, you can use a Wi-Fi Site Survey to test your design and simulate the performance of antenna and access points. This data is acquired by placing an AP in the relevant location(s) and then analysing the Wi-Fi, making sure that the network would function as predicted in the design.

     

  • Post-Deployment Wi-Fi Site Survey – The role of this Wi-Fi Site Survey is to identify whether a deployed network is working as intended. That means meeting performance expectations laid out in the predictive stage of the wireless design.

     

  • Health Check Wi-Fi Site Survey – The best networks carry out regular ‘health checks’ to make sure everything is functioning as it should. This means that any changes you need to make to your network are proactive rather than reactive. Why wait until your end users are experiencing Wi-Fi problems that could produce a costly Wi-Fi outage? A Wi-Fi Site Survey at this stage can help pick up any issues with interference, coverage and capacity, nipping any potential problems in the bud.

     

  • Troubleshooting Wi-Fi Site Survey – This is the Wi-Fi Site Survey you would carry out if you were already experiencing problems. A more reactive survey in which you can identify the underlying cause of the problems your end users are reporting. You can then go back to the design stages and re-deploy your wireless network for more effective working. 

Why is a Wi-Fi site survey important to validate your wireless network after the design stage? 

 

As we said above, by carrying out a Pre-Deployment Wi-Fi Site Survey, you can test the predictive Wi-Fi design before installing it. Validating your wireless design with a site survey gives you peace of mind that the network you are deploying will work effectively. Any potential niggles can be identified, and designs can be amended before you’ve started the deployment. 

 

No one wants to have run cables and installed AP’s only to find that they work much more effectively in a different location! It’s also very handy to find out any potential causes of interference so you can take steps to avoid them. 

 

You could think of a Wi-Fi Site Survey as a bit of an insurance policy. It’s the smart way to avoid mistakes and ineffective networks, not to mention time-consuming and costly re-design processes should a wireless deployment fail. 

 

A predictive Wi-Fi design is great, but it’s not final. It’s not ready until you’ve tested your design with a validating Wi-Fi site survey. 

 

So what things would a Wi-Fi Site Survey identify to validate your wireless design?

By completing a Wi-Fi Site Survey, you would find out the following:

  • Accurate floor plans – If you haven’t set foot on site, then you are placing an awful lot oftrust in your CAD floor plan being accurate. By actually being on site and carrying out a survey, you can make sure that the distances in the design are correct and walls, stairwells and lifts are all where you expect them to be. If your whole Wi-Fi design is based on a floor plan that’s out of date, your predictive design is unlikely to fare well in the real world.

     

  • Signal attenuation and wall types – Completing a predictive Wi-Fi design using your ‘best guess’ is not really going to cut it. It’s actually really important that you know where walls are and what they are made of. Getting on site for a survey means you can check wall attenuation (ie. how much signal you are losing through the walls). Checking this information enables you to make sure that the RF measurements in your design are correct and confirms that your Wi-Fi design will work (or allow you to make the necessary changes to your design to make sure it does).

     

  • Access point locations – There is nothing quite like a Site Survey for identifying where AP’s need to be located. Carrying out the Wi-Fi Site Survey lets you check your predictive plans in a live environment. For example, checking the locations are free of obstacles (like ducting) and modifying your design if needed. It’s so important that you use this stage to test your predictive wireless design and make any changes needed to optimise it further.

     

  • Neighbouring networks – A predictive Wi-Fi design can’t know how neighbouring networks and local RF noise would affect the network. A Wi-Fi Site Survey can pick up instances of interference, and allow you to make sure your network design has peak performances and avoids neighbouring interference. 

 

What do you need for an accurate Wi-Fi Site Survey?

The Wi-Fi Site Survey is your chance to see how your network design could come to life. Really, the testing is the fun part! The most important parts of a successful Wi-Fi Site Survey are:

  1. An accurate floor plan – Make sure the measurements are correct. It’s vital that you are scaling your floor plan if you want your design and validation to be precise. Even seemingly small mis-scaling can make your plan inaccurate by many metres. Not helpful at all!

     

  2. Utilise available tech – There are lots of tools out there to help you. Using an all-in-one diagnostic measurement device can help you make sure that your design and site survey are as accurate as possible, giving your wireless network a professional result. It also helps you to carry out your Wi-Fi Site Survey a lot faster.

     

  3. What channels are you scanning? – There’s no point scanning channels you don’t care about. It’s just a waste of time. If you have no 2.4GHz access points or radios, then you don’t need to bother scanning those channels. And the fewer channels you have to scan, the faster your site survey will be!

     

  4. Make sure your data is accurate – The aim of your Wi-Fi Site Survey is to capture data that is going to either validate or help you make changes to your wireless design. Therefore, it’s imperative that you are capturing data accurately. If whilst walking, your path looks like you’ve walked out a window or got stuck in a wall then you need to re-establish your location. Otherwise the data you are capturing won’t be accurate, or helpful!

     

  5. Measure attenuation on both sides of the wall – To identify how much signal is being lost to obstacles like walls, you need to measure the attenuation on both sides of that obstacle. By measuring on both sides of the wall, you make sure that you are capturing all the data you need.

     

  6. What survey method do you need for your environment? – There are a few different survey methods so make sure you are using the one that is going to give you the most reliable data.

    – Stop and Go – This is used in environments that are hazardous or particularly challenging. This one collects the least amount of data, but it’s important that you remain aware of your surroundings.

    – Continuous – Lots of clicks on this one! It’s the traditional means of collecting Wi-Fi Site Survey data, but requires lots of attention at all times. You must click when you start, turn, change pace and of course, when you stop!

    – Autopilot – This one is the Wi-Fi expert’s favourite. It’s quick and accurate. Using this one means you don’t have to manually click as you are walking through the site map. All you need to do for accurate results is make sure that the first calibration is accurate.

    – GPS – If you are working outdoors with no key reference points then this Wi-Fi Site Survey is a great option. All you’ll need is a GPS-enabled mobile device with a SIM card. 

Trust the Experts

If Wi-Fi Site Surveys have got your head in a spin, then why not leave it to the experts? Our trained Wi-Fi professionals here at Geekabit are experts when it comes to wireless site surveys. 

Operating out of Hampshire, London and Cardiff, our Wi-Fi experts are on hand to assist with all stages of Wi-Fi deployment – From the initial design and Pre- and Post-Deployment Site Surveys to Health Checks and full installations. 

Get in touch with our friendly team today and we’ll be more than happy to help. Or head to our website to find out more about the Wi-Fi Site Surveys Geekabit have to offer. 

 

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How to Remotely Monitor a Robustel 4G Router

In this blog we’re going to show you how you can link the Robustel 4G router with other platforms, so you can monitor your router remotely in real time, in a way that best fits with your business operations. 

 

Who are Robustel?

Robustel are used across various industries including Retail, Healthcare, Transport, Oil & Gas, Manufacturing, Security, Agriculture and Smart Cities. 

 

The design and manufacture of Robustel products provides industrial quality wireless routers, modems and gateways for Wi-Fi, cellular and LPWAN networks. This includes 3G/4G/LTE/5G in cellular networks and Cat-M1/NB-IoT/LoRaWAN/Bluetooth in LPWAN networks. 

 

Robustel customers are provided with EDGE Computing, Cloud Software and end-to-end IoT Solutions to complement the hardware. 

 

If you’re an enterprise or mobile network looking for a competitive edge in the IoT market, then Robustel could be just the thing. They are passionate about long-term relationships with their customers and partners, and work alongside many distribution partners in 120 countries including the UK.

 

Robustel work with businesses across the world in various industries – Solving connectivity problems with scalable, robust and secure IoT solutions. Whether you are just looking for the hardware or a complete  ‘IoT in a box’, Robustel will have a solution. 

 

So where does Geekabit come in, you might be wondering?

 

Well, while Robustel has an excellent interface for remote diagnosis and simple email notifications, it does not provide automated notifications to other platforms, with checks sent to your IT support teams.

 

How can Geekabit help with Robustel 4G router monitoring?

 

Here at Geekabit, we can provide access to our router monitoring software platform for real-time notifications of uptime, downtime, speed issues via:

  • Slack 
  • Teams
  • Text message
  • Automated phone calls

If none of those are sufficient, we can also provide an API connection to automatically import your Robustel notifications to the platform of your choosing.

 

Get in touch

 

If you have or are considering a Robustel router for your use case, but are not sure of the benefits vs a Teltonika router, please speak with one of our Wi-Fi experts.

 

If you think a 4G router will not provide sufficient upload and download speeds for your use case, please get in touch with us here at Geekabit. 

 

By using the right combination of equipment, external antennas, research and evidence based placement, we can dramatically increase what is possible.

 

Image from Robustel.com – Product shown is the R1520 Dual-SIM Cellular VPN Router.

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