Is Starlink Business Worth It?

Having provided Starlink satellite broadband for a variety of different customers and clients – From large scale charity events to rural businesses and remote residential properties – We’ve seen first hand how Starlink internet is a game changer for people who aren’t able to get a reliable connection from mobile Wi-Fi or fibre broadband. 

Business Starlink vs. Residential Starlink

Did you know that Starlink offers both a Residential and Business internet service? If you’re wondering how they differ from one another and whether it’s worth going for the Business service, then you’re in the right place! 

Is Bigger Better? Let’s Talk Differences in Dish Size

The dish used for Starlink Business internet services is physically bigger than the Residential package dish. There are big benefits of using the Starlink Business antenna with more elements for better performance:

  • More powerful signals can be sent and received 
  • They perform better in all weather conditions and are more durable
  • Improved performance through better quality connections and lower latency
  • When more satellites are in the sky,  they offer a higher bandwidth

In terms of numbers, the business antenna offers a 140 degrees view, compared to the 110 degrees from the Residential antenna. This increases the service availability by 4 times compared to before. 

GPS functionality is also enhanced as well as improving the visibility of the satellite by about 35%. 

Starlink uses a beam-forming technique for their high-performance dishes, which creates a cone of connectivity to satellites. During satellite transitions, there can be ‘mini outages’ but with the bigger dishes these occur less and are less disruptive due to the upgraded business antenna elements offering faster processing. 

Starlink Business dishes are highly durable with IP56 protection, meaning they can withstand strong jets of water. This is in comparison to the Residential antennas which have IP54 protection which protects them against just splashes. 

What does this mean in real terms? Basically, Starlink Business dishes perform better in extreme weather. Not only does the upgraded heat management system mean that it can offer speeds 3 times faster when temperatures exceed 35 degrees, but the Starlink Business antenna also melts snow 1.7 times faster. 

Get Priority Bandwidth with Starlink Business 

Many home users can get everything they need from a Starlink Residential package, but if you need power then Starlink Business could be the better choice. One big plus of Starlink Business is that you are given higher priority traffic than those on Residential plans. 

We mentioned earlier that the higher performing dish on the Starlink Business service has 35% more visibility – Basically the ability to view 35% more of the sky. This means it can connect to more satellites and maintain those connections better. 

What speeds can you get on Starlink Business compared to Residential?

Starlink Business:

Download speeds – 100-350mbps

Upload speeds – 10-50 mbps

Lower latency

Starlink Residential:

Download – Up to 100 mbps 

Starlink Connectivity for Extreme Environments

If your business needs hardware to keep you connected in extreme weather environments (e.g. high humidity, high/low temperatures, heavy snowfall) then the high performance Starlink Business dish is unlikely to let you down. 

For businesses, having 24/7 bandwidth to support business operations is imperative. The service from Starlink Business can offer more stability, faster connections and fewer dropouts. 

Connectivity via Venn and Starlink

The great thing about Starlink Business is that it can benefit organisations big or small. Through a high performance dish, upgrading to Starlink Business could bring your organisation:

  • A better quality connection
  • Lower latency
  • Improved performance 

Starlink hardware can be combined for organisations who need to cover large, critical sites for multiple and many users needing high availability. 

Venn Telecom has partnered with Starlink, enabling the connection of multiple high-performance Starlink antennas and simultaneous connections to various 5G networks. This enhances reliability and speed even further. 

Starlink Satellite Broadband with Geekabit

If you’re considering Starlink satellite broadband as an alternative way to connect to the internet – For a business or event – Then get in touch with our Wi-Fi expert today. We’ve seen the difference Starlink can make for those in remote or rural areas. 

How To Choose and Install an External 4G or 5G Mobile Broadband Antenna

Like with so many of our utilities, we only really notice them when there’s a problem or they’re not working properly. Wi-Fi is just the same! Just like when the power goes out, if your Wi-Fi is on the blink then you know about it – And it is so frustrating! 

Whilst most people are lucky enough to connect to superfast broadband through a wired connection, there are also many rural homes that cannot access and connect to broadband or internet in the same straightforward way. 

Here at Geekabit, we work with lots of people – Businesses and homes – who struggle with the more traditional ways of connecting to the internet and have to turn to mobile broadband through 3G, 4G and 5G. 

And again, many people are lucky to have a business or home within range of a strong enough UK mobile broadband network.

‘Could I benefit from an external antenna?’

There are some more remote rural homes and businesses that find themselves struggling to connect to mobile broadband too. If your business or home is:

– Unable to connect to a decent fixed line ISP 

– Within range of a mobile broadband alternative but find it unstable on various operators

Then you might find it beneficial to get an external antenna installed. But which one do you need? 

Are External Mobile Broadband Antennas Easy to Install?

In terms of actually installing an external antenna, it’s actually pretty straightforward. All you need to do is choose a high, stable location on the outside wall of your house near the roof, and screw the antenna on. Remember to make sure it’s pointing in the right direction (ie. towards the nearest mast). 

You might also choose to mount your antenna on a pole to raise it higher than your house. If you’re going for this option, always make sure that it is stable and won’t cause any damage to the building you are mounting it to. It’s also worth liaising with your local authority before installing a large pole as in some areas, a tall pole could be in breach of planning rules. 

You will also need to drill the cable into the house – It’s very important to avoid any other electrical cables and water pipes whilst you are doing this as well as sealing up the holes afterwards. 

It’s also pretty important to keep the position of your router in mind. Will it be placed near the where the cable feeds into the building? Ideally, the cable between your antenna and router needs to be 5 metres or less otherwise you could find yourself struggling with interference and/ or signal loss. 

If that all feels a little daunting then you can hire a professional installer to do the job for you – Our expert Wi-Fi engineers here at Geekabit can do just this! We operate out of Hampshire, London and Cardiff.  

Whilst the physical aspects of installing an external antenna are quite straightforward, it’s not always easy to choose the right kit. The radio spectrum is variable by nature, which makes it very dependent on your environment. You might manage to install the antenna but not get the outcome you were expecting. 

What antenna you need depends on your specific location and needs. This blog will outline some of the options that could be right for you. Sometimes it’s a case of trial and error to find the right antenna for you – But that’s where it might be best to leave it in expert hands. 

‘Do I need an Omni-directional or Directional antenna?’

When it comes to installing an external antenna, the first thing you need to decide is whether you need an Omni-directional antenna or a Directional antenna. 

Choosing a Directional antenna

If you know where your nearest mast is and have a clear line of sight, then the Directional antenna might be the one for you. Whilst it’s weaker in other directions, the Directional antenna will have higher reception in one direction, hence why it works well for a clear line of sight with the mast or base station. This is often the better choice if you live or work in a rural area. 

What problems can you have with a Directional antenna? 

Using a Directional antenna can run into issues if the station is congested or goes out of service. E.g. during upgrades. 

Choosing an Omni-directional antenna

If you live or work in a more urban, built up area and aren’t sure where the nearest mast is then an Omni-directional antenna could be the better option for you. Whilst they have a lower overall gain, they are able to attract similar reception from all directions. Because the Omni is looking at a wider area, you may find that it provides better reliability. 

Generally, if you are finding and installing an external antenna yourself, then the Omni-directional antenna is probably the one to try first. 

What problems can you have with an Omni-directional antenna? 

It’s possible that because it’s looking at a wider area, the Omni could attract more interference. If you are able to utilise a well positional Directional antenna then you could get better performance that way. 

‘How much power does my external antenna need?’

So you’ve decided whether you need an Omni-directional or Directional antenna. What do you need to consider next? 

You’ll notice that antennas have gain figures in dB / dBi – This is how the power of the antenna is measured. 

In simple terms, the gain of an antenna is the relative measure of its ability to direct radio frequency energy in a certain direction or pattern. What do the gain (dB / dBi) figures on an antenna mean?

We could go into a lot of complicated detail here, but seeing as we’re writing this blog for someone looking to buy and install their own external antenna, we’ll keep it super simple. 

Basically, the higher the gain (dB / dBi) the better the antenna’s performance and range. Obviously, the higher the gain, the more expensive the antenna will cost. 

When you are at this stage of choosing your antenna, it is worth knowing what bands your mobile operator uses so that you can ensure how the different gain values given for an antenna correspond to the spectrum band you will be using. 

‘Choosing an external antenna – What are the challenges?’ 

As we said above, when you are installing a new external antenna, it’s really important to know:

  • Where and which direction the signal is coming from 
  • How strong the signal is
  • Which bands are being used in your local area by local operators

These are some of the biggest challenges you’ll face when installing your antenna. 

‘How can I find out the spectrum information I need to choose an antenna?’

If you go online to mobile operator’s websites you can find coverage checkers (Vodafone, Three UK, O2 and EE (BT)), but these can be rather vague and not always accurate. It’s worth comparing to what Ofcoms Mobile Coverage Checker says too.

Perhaps the best way to identify which bands are being used by your local operator is to download a relevant app or look up the mobile network details on your Smartphone or router. 

These apps will often just tell you the band number for your own operator rather than tell you the spectrum frequency. You’ll find that operators tend to own several bands, but usually use one band for national connectivity. 

What are the most common 4G Mobile Bands in the UK?

800MHz (Band 20)

900MHz (Band 8)

1800MHz (Band 3)

2100MHz (Band 1)

2300MHz (Band 40)

2600MHz (Band 7)

Remember that 5G uses a different band model and is currently only deployed on the 3.4GHz band. 

‘How do I know where my nearest mast is for installing my new antenna?’

So you’ve made sense of the bands on offer in your area from local operators. Next you need to work out where your nearest mast is and whether it’s the most appropriate for your location. Unfortunately it’s not always the option that looks most logical! 

When you’re choosing the most appropriate mast for your use, you need to consider the following:

  • Forms and features of local land surfaces (artificial and natural)
  • Local surroundings
  • Operator choice

There are apps and websites that can help with this such as Mastdata.com and Cellmapper.net. The Opensignal app could also be of use.

Did you know that operators also have sharing agreements with each other? Just to make things a little more complicated. For example, there is a sharing agreement between Vodafone and O2 as well as between EE and Three. What does this mean? Well it means that a mast could be serving more than one operator. 

How do I use signal strength information to position my external antenna?’ 

If you are able to gain an understanding of signal strength in a few different measurements, then you are more likely to position your antenna correctly. 

Signal strength is measured in quite a few different ways, so we’re going to just focus on a few that you are most likely to encounter. These are:

  • Received Signal Strength Indicator (RSSI)
  • Reference Signals Received Power (RSRP)
  • Reference Signal Received Quality (RSRQ)

These measurements are given by a negative dBm (decibel milliWatts) value. In this situation, negative values are actually good (most of the time). They are negative because they represent tiny yet positive numbers on a logarithmic scale, making them easier to consume. For example, -100dBm would be 0.0000000001 mW.

What is a good RSSI signal? Essentially, the closer to 0 dBm, the better the RSSI signal (although it does get more complicated past a certain point with diminishing returns of data speed). An example of excellent 4G RSSI signal would be -65 dBm. A poor RSSI signal would be -85 dBm. 

RSRP works on a similar scale to RSSI, where an excellent 4G RSRP signal would be -80 dBm.  

RSRQ operates on a very different scale, which means that an excellent signal is anything from around -10 dB (not dBm) and a poor signal would be -20 db.

Interestingly, most mobile modems are able to maintain a pretty fast data connection using a poor signal. Problems may arise however in more rural areas where speeds are slower and stability poorer due to the distance from a mast. 

What factors are most likely to affect signal strength? 

  • Distance to mast
  • Interference from competing signals
  • Router band switching
  • Physical obstacles in the environment like buildings, tall trees etc
  • The weather

Of course, these factors are not in your control, but you need to bear them in mind when positioning your antenna in order to get the best signal possible. 

Feeling confident about choosing and installing your external antenna?

If you are about to choose and install an external antenna to improve your 3G, 4G or 5G mobile broadband signal, then hopefully this blog has given you some of the basic information you need to make your decisions. 

If you’re still feeling a bit daunted, then why not get in touch with one of our Wi-Fi experts? We’ve been installing mobile broadband for clients in and around Hampshire, Cardiff and London for a while and can help identify which antenna solution would best suit your needs. Get in touch today! 

4G LTE Antenna – What Do I Need to Consider? 

If you are using a 4G LTE broadband connection, or plan to, then you’ll need to be considering your external antenna. 

 

4G broadband is a fantastic option if you struggle with a standard broadband connection, especially if you live or work in a more rural area. Over the past few years we’ve seen a big uptake in 4G and mobile broadband options – For homeowners as well as businesses. 

 

What you don’t want is to switch to mobile broadband, and then end up with download speeds that are lower that what you were expecting. Whilst this may simply be down to poor reception, there are some other factors that can come into play. 

 

So, with you as the user, what considerations do you need to make to ensure your 4G mobile broadband connection will be the strongest it can be?

 

Did you know that LTE is MiMo technology?

LTE, like 11n Wi-Fi, is a multi-stream radio, multiple in/multiple out (MiMo) service. So similarly to 11n Wi-Fi, LTE uses multiple radio data streams to and from the end client – Which means the more streams of data the client can take, the faster the broadband. 

Just like in 11n Wi-Fi, the number of streams is T (the number of transmit radio streams) multiplied by R (the number of receive streams the connection can support) so TxR. This means that if something supports 2×2 streams, it can support twice the upload and download speed of a device with 1×1. In 4G LTE, you get anything from 1×1 to 8×8 stream capability (including all the possible mixes in between them). 

The number of transmit and receive streams dictates how many antennas the client needs. So for a 1×1 service, you would only need a single antenna. For a 2×2 service you would need 2 antenna. You get the idea. 

A connection can only support the number of streams the service provider is capable of via their masts. It is also dependent on the client device and its radio capabilities. 

The majority of devices – Like phones and routers – have dual stream capabilities. 

 

Choices of Antenna

If you’ve already been looking for a 4G LTE antenna then you’ll likely already have realised that there can be a difference in price. One of the main differences between antennas will be, as we said above, the number of connections they have. 

 

As you’ll have probably guessed, the more connections they have, the picier the get. So a 2×2 (or 2×1 or 2×2) device will cost more than a 1×1 device. You’ll typically see a choice between single (1×1) and dual connection (2×2) antennas. 

 

In most scenarios, you will be wanting a dual connection (2×2) antenna so that it supports the functionality of your router and other devices with dual stream, MiMo functionality.

 

But how do you know if the antenna will be any good? 

 

That comes down to polarisation. There needs to be a physical difference between the radio streams so that the receiver can differentiate between them. This can be as simple as mounting the antennas, leaving a physical gap between them of a few inches. 

 

It’s also a good idea to have each antenna at a different angle – Ideally at 90 degrees to each other. This is because although the radio waves might leave the mast in a lovely vertically polarised fashion, after a few reflections they will likely not be like that any more. Setting up the antenna so that they can also receive radio waves that are no longer vertically polarised will mean you will better receive the signal – A cross shape would achieve this. 

 

Do I need a Directional or Omni-Directional Antenna Set Up? 

Whilst it might be tempting to just opt for the highest gain directional antenna, this isn’t actually always the best choice – For 4G LTE or Wi-Fi. 

 

If you imagine a radio wave travelling from the mast to your receiver, with nothing in the way, it would have a straightforward route and an uninterrupted signal. In real life, this is unfortunately not the case. The signal cannot go through anything solid, so whenever something gets in its way, it reflects and scatters from those objects until it reaches the antenna. This means that the radio signal could come to your receiver from all different directions. 

 

Directional antenna, although high gain, have limited coverage in terms of their angle. So with radio waves potentially coming in in all directions, the directional antenna is going to cause you problems. 

 

The best situation for a directional antenna is when there is a clear line of sight between the mast and the mount of the antenna – Which is not a very common thing. 

 

The omni-directional antenna might well be lower gain, but it should pick up the signal regardless of what directional the radio waves are coming from. 

 

The best way to improve the signal you receive is to mount the antenna outside and as high up as possible.

 

Directional Antenna Pros

  • Can occasionally give a better, stronger and cleaner signal when carefully aligned with line of sight 
  • With a clear line of sight (and no ambiguity) then a directional antenna would be preferred choice

Directional Antenna Cons

  • Careful alignment with line of sight can be very tricky
  • Without line of sight, you have to rely on how it reflects and scatters
  • Changes in environment can result in how the signal is reflected (e.g. something as simple as a dry wall reflects better than a wet wall)
  • It is harder for the system to switch to a different mast (this could be dictated by the provider)

 

Omni-Directional Antenna Pros

  • Easy and quick installation (no tricky, careful alignment needed)
  • It is easy for the system to change transmitter masts
  • Antenna can be mounted outdoors, making a significant improvement in signal despite the lower fain

 

Omni-Directional Antenna Cons

  • In comparison to the directional antenna, the omni has lower gain
  • Can be more susceptible to radio frequency interference coming from different directions

 

Frequency Bands

There are a number of frequency bands that are used for 4G LTE in the UK. There’s the 800MHz band, the 1400MHz / 1.4GHz band, the 1800MHz / 1.8GHz band, the 2100MHz / 2.6GHz band, the 2300MHz / 2.3GHz band, and the 2600MHz / 2.6GHz band.

 

Although not set in stone, you generally find that the lower frequency bands are used more in rural areas due to them having longer transmission range than the higher frequencies and having to cover a larger geographical area. The higher band would likely be used more in built up towns and cities. 

 

What does this mean for antenna? Well, it means that you, as the end user, need to ensure that your antenna will support the service and frequency band of your provider. If you are sensible and savvy, you will choose an antenna that can cover the different frequency bands in case your service/provider changes. 

 

Stream Bandwidth

The available spectrum is divided and allocated between providers into sub-bands. The connection you get as the end client will depend (and vary) on how many clients the local signal mast can support as well as the bandwidth. 

 

If you live or work in a high user area, the density will mean that you may struggle with throughput speed or even getting a connection in the first place! 

 

What high user density situations could impact your 4G connection? Well, if you live near a football stadium or a busy motorway, you may find that on match day or during a bad traffic jam, your internet connection comes to a standstill as well! 

 

Which Antenna Do I Need for my 4G LTE Connection? 

 

How do you choose? Let’s take a look again at the main considerations you need to think about to ensure the best possible connection. 

 

Single or Dual Antenna

 

Does your router only have a single antenna connector? If so, then you should probably choose an external antenna with a single connector. 

 

If your router has a dual stream connection then you need to choose an antenna with 2 connectors. You could also choose two single connection antennas. 

 

Remember – If the local signal mast sends out a 1×1 service, then that’s all you’re going to get, even if you have a router and antenna set up that supports 2×2. Having the 2×2 compatible service won’t see you any difference if it’s a 1×1 signal service.  

 

Directional or Omni-Directional Antenna? 

We’re not trying to tell you what to do… But our Wi-Fi expert’s advice would be, in most scenarios, to go for an omni-directional antenna. As we mentioned above, it’s tempted to just go straight for the antenna with the biggest gain, usually the directional, when you could face very tricky alignment issues. Very few properties, business or home, have a clear line of sight between their local mast and their antenna. Unless you have this clear line of sight, then an omni is the best option.  

Correct frequency

Remember to ensure that your choice of antenna will work with the frequency range coming from your service provider and local mast. It’s only going to work if your frequency band matches what your antenna supports! 

 

To avoid potential issues when services or providers change, you should aim to choose an antenna that covers all the 4G LTE bands here in the UK. That means that your antenna should always work, even if you change provider or your local service changes. You might have to pay a little more, but it could save you problems in the future. 

 

Location

You should always mount the antenna wherever it has the best line of sight to the local mast. Sometimes you might not be able to see the signal mast, especially if you live or work in a very built up area. Even if you cannot see the mast, bear in mind the direction it’s in – Does your antenna need to be at the front or the back of your building? Even without a clear line of sight, this will vastly improve the signal you get. 

 

Generally speaking, the higher up you can mount the antenna the better! 

 

Also make sure that you’re not locating it close to a thick wall or anything metal. Even an omni-directional antenna would struggle to get a good signal in these situations! You want to make it as easy as possible for the signal to reach the receiver on your antenna. 

 

I’ve followed the advice but still don’t have good download speeds? 

You could have the perfect signal – And still not get good download speeds. This could be down to a few different reasons:

  • The service capabilities of your provider (the frequency they are allocated)
  • The service provided from the local mast
  • The capabilities of your router
  • If you live or work in a high user density area with lots of people trying to connect at the same time

 

Whether or not this matters depends on what you are using your connection for. If you are a business and are relying on your 4G LTE connection for your business operations, then this is going to be an issue. 

 

Trust the Experts

 

Here at Geekabit, our Wi-Fi experts can tell you just how reliable a 4G (or 5G) mobile broadband connection would be with one of our surveys. 

 

If you’re struggling with wired broadband, and not getting the reliable internet connection you need in your rural business or home, then 4G / 5G could be a fantastic option for you.

 

It can feel like a big jump to give up on your wired broadband connection and opt for 4G – Which is where our Cell Coverage 4G survey comes in.

 

We can tell you exactly whether 4G broadband would work for you, and which network would be most reliable.