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Geekabit’s Top 10 Blogs of 2023

2023 is coming to a close – And we know the new year will bring new technology and wireless improvements with it!

Here at Geekabit, we covered a lot of different Wi-Fi topics last year here on the blog. Much of what we write about is influenced by the enquiries and questions that our customers and clients ask our Wi-Fi Experts across Winchester, London and Cardiff. This year we’ve seen an increase in demand for 4G/5G broadband and Starlink Satellite broadband options, particularly for homes and businesses in rural areas.

We thought we would take a look back on the last year and see what blogs were most popular with you – Our readers!

In at Number 10, this blog had people wondering whether scientists could watch we are doing through walls!

Can Scientists Use Wi-Fi to Watch Us Through Walls? 
#10

Number 9 was all about finally getting 5G on the London Underground so you can stay connected whilst travelling around the capital.

London Underground: 5G Deployed by Virgin Media O2 UK 
#9

With Ubiquiti UniFi devices increasing in popularity, it’s no surprise that this fault finding blog about flashing lights on access points made it in at number 8.

Why Are My Ubiquiti UniFi Access Points Flashing?
#8

Here at Geekabit, we’ve talked a lot about how impactful broadband can be for rural businesses. This blog about unreliable broadband for rural businesses came in at number 7.

Small Rural UK Businesses Damaged by Unreliable Broadband
#7

It seems you all want to know how to choose and install a 4G and 5G mobile broadband antenna, as this blog telling you how narrowly missed being in our top 5 blogs of the year.

How To Choose and Install an External 4G or 5G Mobile Broadband Antenna
#6

Kicking us off in the top 5 was where best to place your router for successful results.

‘Where is the best place to put my Wi-Fi router?’
#5

Taking the 4th spot was a look into 2023 and what it had in store for us in the world of Wi-Fi.

2023 and Beyond: Wi-Fi Alliance Says All Roads Lead to Wi-Fi 
#4

In 3rd place was another blog on 4G and 5G mobile broadband, answering all your frequently asked questions.

4G and 5G Mobile Broadband Antennas: Frequently Asked Questions
#3

Narrowly missing the top spot, this blog about discounted Starlink Satellite Ultrafast Broadband here in the UK was one of your most popular reads this year.

Discounted Starlink Satellite Ultrafast Broadband for UK Customers
#2

And taking the top spot for most read Geekabit blog of 2023 was this one about the rise of UK Starlink broadband speeds.

UK Starlink Broadband Speeds Rise
#1

So it seems our readers were most looking for information on Starlink Satellite broadband and 4G/5G mobile broadband options. Does that mean that consumers and business broadband customers are interested in alternative Wi-Fi options for their homes and businesses?

We’re looking forward to what 2024 will bring in the tech world and seeing how that impacts all things Wi-Fi and staying well connected.

by admin
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Watchdog Bans ‘Fastest Wi-Fi’ Advert from Virgin Media

Is Virgin Media Wi-Fi really faster than its rivals like its advert claims? Touted as misleading customers, their advert making this bold claim has been banned in recent weeks. 

Virgin Media claimed in their advert that they had the ‘fastest Wi-Fi guarantee of any major provider.’ 

Understandably, this ruffled a few of their rivals’ feathers leading to Vodafone making a complaint to the ASA (Advertising Standards Authority).

The watchdog agreed that the information presented by Virgin Media was misleading, by leading customers to believe that Virgin’s Wi-Fi was faster than that available from other providers. 

Virgin were left feeling rather baffled by the decision, insisting that they did indeed offer a faster minimum speed (guaranteed) than its competitors.

The advert was supposed to communicate the message that Virgin customers are guaranteed a minimum Wi-Fi download speed of 30 Mbps. This guaranteed minimum speed is faster than the minimum speed offered by other providers. If Virgin customers find that their minimum download speed was not met, they would then be given a credit towards their bill. 

In comparison to Virgin’s minimum guaranteed download speed of 30 Mbps, Vodafone’s equivalent is 10 Mbps. Hence the claim in their advert, albeit a potentially misleading one. 

Despite Virgin’s explanation, the ASA upheld the complaint from Vodafone and agreed that the information presented in the advert was misleading to customers. 

There is a subtle difference between ‘guaranteeing the highest speed and offering a guarantee which promised action by the advertiser if a minimum speed was not met’ which led to the ASA’s decision to ban the advert. 

They weren’t convinced that the majority of potential customers watching the advert would have understood the actual meaning by the headline claim, but instead would assume it meant that Virgin offered (and guaranteed) they had the fastest Wi-Fi service of all the major broadband suppliers. 

In the ASA’s eyes (and likely Vodafone’s) the claim was not substantiated, therefore leading to the conclusion that the advert was misleading. 

Virgin were told that they could no longer run the advert, and were not to imply that they could guarantee that they offered the fastest Wi-Fi service of all major broadband providers unless of course that was the case. 

Originally appearing on their website on the 3rd July presenting their Wi-Fi guarantee, Virgin further specified that it only applied to customers with access to fibre optic broadband and those opting for their M50 broadband package in which they offer an average download speed of 54 Mbps. 

The guarantee was a promise to give the customer a £100 credit if they didn’t get at least 30 Mbps in each room of their home, following up to 3 Wi-Fi signal boosters to help achieve that minimum speed. 

Virgin remained adamant that their customers would understand the meaning behind the claims in their advert and were both disappointed and surprised that the ASA ruled it as misleading. 

Virgin insisted that they are not the only major broadband provider to promote Wi-Fi guarantees to their customers and even managed to support their claims that consumers understood the meaning of the advert with an independent poll reflecting that the majority did indeed correctly understand what was meant by the guarantee. 

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Jan 2024 – FTTP Broadband Advanced Installs Launching from Openreach 

From the 2nd January 2024, those ordering an Openreach FTTP (Fibre to the Premises) broadband ISP product will be able to get their new ‘Advanced Connection’ service.

This service will be leaving its pilot phase and launching fully on the 2nd January, providing an option for situations where installation is a bit more complex than usual.  

Although this has already been implemented on other broadband products, this ‘Advanced Connection’ option from this operator is quite a recent addition. 

This ‘Advanced Connection’ on FTTP lines has been piloted by Openreach since July last year, and is now ready to launch at the beginning of January to the wider public. 

How much does an Openreach installation cost?

Did you know that an Openreach installation costs from £114.78+VAT? There are a couple of options available when installing a FTTP broadband connection..

Standard Openreach Installation

On a consumer broadband line, the Standard FTTP Openreach installation will generally cost a one-off price of £114.78+VAT*. 

This only covers the basics.  

Premium Openreach Installation

For more choice, the Premium Openreach installation gives consumers more options when it comes to the connectivity inside their home or premises. 

Things like: 

  • Router repositioning
  • Wi-Fi analysis
  • More extensive testing

These options help to optimise the connectivity. 

This Premium option costs £154.78+VAT*.

What if it’s a difficult Openreach install?

The new ‘Advanced Connection’ installation provides an option for more complicated setups where a standard Openreach install isn’t an option for that property. 

The cost of the new ‘Advanced Connection’ will cost ISP’s £289.78. As this is quite a significant cost, this is likely to be passed onto the customer. 

This new option for more complicated Openreach installations is most likely to be useful for businesses and public sector users. The cost for these types of premises have a much higher connection charge. 

Some homes that are particularly tricky may also benefit from this new ‘Advanced Connection’ option. 

ISP Charges

As Wi-Fi engineers ourselves, we think it’s useful to know what the charges are to the actual ISP, so that consumers can better understand the costs that they then are quoted for Wi-Fi work. 

Especially when it comes to an Openreach difficult install or people wanting to move their BT master socket. 

* The price charged by ISP’s may vary to those quoted, as there are often discounts and other considerations. Some ISP’s offer the standard installation option free of charge. 

What Are The Capabilities of the ‘Advanced Connection’ Openreach Installation? 

Available from the 2nd January 2024, this new ‘Advanced Connection’ option from Openreach will offer wider capabilities compared to the Standard and Premium installations. 

‘Advanced Connection’ Openreach connection benefits:

  • From where the Openreach network connects to the premises, up to 100 metres of internal wiring is offered
  • The option for more complex cabling for example, through multiple walls, or new cable trunking
  • Utilising existing horizontal or vertical cable trays 
  • Ability to go through ceiling or floor tiles (that are accessible and removable)
  • Utilising in-situ structured cabling to provide the service
  • The option to connect to existing structured cabling in the building, with a preference for NTE (Network Termination Equipment) or ONT (Optical Network Terminal) install location, for example in the comms room
  • Where installs require more than the 100m of internal wiring that is included, an installation with Excess Construction Charges can be applied to pay for the additional work required
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Is Your Business the 1 in 5 with Insufficient Internet Speeds? 

Business leaders and decision makers from 160 UK companies were surveyed on their businesses broadband speeds during June 2023 by Neos Networks – 1 in every 5 were found to have broadband speeds that were insufficient. 

Furthermore, 42% of those surveyed planned to move to a higher capacity connection during the next two years as part of their key growth plans. 

Investment in Connectivity

Over the previous 2 years, 11.2% of respondents who had already invested in connectivity said it had a direct impact on their business profitability. 

And it’s not just profitability that’s impacted by good connectivity in business. 98.3% of surveyed businesses said it also impacted:

  • Productivity
  • Staff retention
  • Client collaboration

Why Are Businesses Prioritising Higher Capacity Connectivity?

Why might businesses prioritise higher capacity connectivity? Better performing broadband impacting many parts of the business, including:

  • Increased computer power (22.4%)
  • Operational development in terms of more data and higher capacity requirements (21.2%)
  • Greater device usage for each employee (11.6%)

With the prevalence of AI being used in business, this also influenced decisions to improve and increase connectivity with 1 in 10 businesses actively looking to increase connectivity in order to better integrate AI into their business processes.

What Is The Negative Impact of Insufficient Broadband Speeds in Business?

Poor internet connectivity, speed and/or reliability doesn’t just negatively impact employee productivity and retention, it can also cause businesses to risk losing a customer or client. 55.6% of businesses surveyed felt like they were at risk of losing custom down to poor internet. 

Has Project Gigabit Had A Notable Impact on Business Broadband?

The businesses being surveyed were asked if they felt their business had felt a notable impact from Project Gigabit, of which 52.5% said yes. 

Project Gigabit is a £5 billion government broadband plan aiming to deliver next-generation gigabit broadband to over a million households and businesses across the UK. You can read about their progress here. 

Project Gigabit didn’t actually start to award contracts until August 2022, so it’s possible that the above percentage figure is reflective of respondents including other similar schemes (like the Gigabit voucher and GigaHubs Dark Fibre) or other commercial upgrades to broadband services. 

Let’s Focus on the Positives

It’s clear that businesses are seeking high-capacity connections to keep up with new technologies as well as support their employees and customers. 

Of course, businesses that are based in more rural areas may well be part of the 1 in 5 businesses without sufficient broadband speeds that need improved network accessibility to achieve better connectivity. Other means of connecting to the internet may be useful, such as mobile internet through the likes of 4G/5G routers or Satellite broadband like Starlink. 

But if 1 in 5 businesses don’t have sufficient broadband, that means that 4 in 5 do! Recent data from Think Broadband suggests that only 21% of UK premises are yet to be reached by gigabit-capable broadband. That means 79% of business premises in the UK are covered by a broadband connection that is gigabit-capable. 

By 2030, the UK government is hoping to reach their target of having nationwide coverage. Network operators are hoping for more support so that they are able to help businesses with poor connectivity sooner than that. 

Rural businesses may be able to improve their connection through AltNet options. AltNet are alternative network providers offering fibre broadband packages. Although smaller in scale, AltNets compete with the UK and England’s big brand internet service providers. AltNets offer their own full fibre connections and don’t rely on the Openreach network and can sometimes offer higher upload speeds in comparison to the major network providers.

This could mean that rural businesses in hard to reach locations could have access to better internet services sooner than the national telecoms provider can offer, giving them next generation speeds like 2.5, 3 and 10 gigabit services across certain networks before national providers have even started trials. 

Let’s also remember that even though 1 in 5 businesses are receiving insufficient broadband, that doesn’t necessarily mean they don’t have access to it via other networks. There might be other options to the one they are currently using. 

The broadband demands of differing businesses also vary hugely. A graphic design studio or video editing company would need higher speed internet than a takeaway shop that could rely on a slower link. 

As always, these types of surveys should be taken with a pinch of salt. Whilst it is undeniable that there are 1 in 5 businesses with insufficient broadband, there should be options for them to explore like mobile broadband and satellite broadband like Starlink. 

Can we help your business improve its broadband connection?

If your business is struggling with a poor internet connection, then get in touch with our expert Wi-Fi engineers who will be able to advise if mobile broadband or Starlink satellite broadband could be a viable option for you. Give us a call or drop us an email today and let’s get it sorted. 

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Client Highlight: Starlink Satellite Broadband Hire for Winchester Bonfire and Fireworks

Our November started with a bang, getting muddy working as technical support to Winchester’s largest one-day annual charity event, Winchester Round Table’s Bonfire and Fireworks. Geekabit’s CEO has been heavily involved with this event for many years, volunteering time and expertise. 

This year we joined the team of volunteers to lend them our Wi-Fi expertise to help make the event a success through seamless connectivity and reliable broadband across an external network.

This event regularly raises in excess of £60K – A phenomenal community effort, and one that everyone involved should be immensely proud of. There are so many great causes and vital work that this money will go towards in the local community of Winchester and we couldn’t be more thrilled to have volunteered our time and expertise to be a small part of that.

Why does a bonfire and fireworks event need a wireless internet connection?

You might be thinking; what does a Bonfire and Firework event need Wi-Fi for anyway? Well, this is no ordinary bonfire and fireworks night. Every year, Winchester Round Table hosts around 20,000 people for an evening of entertainment, food, drinks, and of course the legendary bonfire and fireworks spectacular.

An event of this scale calls for reliable connectivity, and that’s where Geekabit came in. We have a wealth of experience and expertise in the area of remote internet and events, and so we were more than happy to volunteer to this great cause.

Starlink Satellite Internet for Events

20,000 people can place a great strain on the local cellular mobile towers, and so we turned to a more modern, low orbit satellite solution that would sidestep these issues.

We installed a temporary network across the main fireworks site, using Starlink satellite internet as our connectivity backhaul.

Event Wi-Fi Network – Ubiquiti

Using a variety of Ubiquiti point-to-point links, we spread the network out across the important parts of the fields, and used several outdoor grade wireless access point solutions from the Ubiquiti UniFi range in order to reach the retailers on-site.

This meant that the Starlink internet we provided could reliably aid the event control room on the night as well as help run the operations and production areas.

Food Traders Payments through Starlink Internet

It even provided connectivity for the on-site food festival traders so they could power their payment terminals when mobile reception would be very minimal, ensuring smooth and fast transactions.

Ticket Booth Internet Connectivity for Events

The event also offers ticket pick-up on the day from temporary event Ticket Booths based in two outside locations in the city centre. Due to the volume of people that need to pick-up tickets, it’s not possible to borrow a building or utilise a shop as the crowds and the queue would be too big.

This therefore makes it necessary for the booth to be in a location that will cause as little disruption as possible. Due to the outside location of the ticket booth, and the nature of the service it is providing, it’s necessary for there to be a reliable internet connection. 

Geekabit made this possible using two Starlink Satellite Broadband temporary event installations, which enabled solid laptop, tablet and mobile access to live spreadsheets, order information, customer service emails and social messages throughout the day of the event.

Starlink Satellite Broadband Provides Vital Connectivity for Outdoor Events

A reliable internet connection throughout the day of this event was vital for production purposes and the smooth running of critical processes, which Starlink Satellite Broadband provided.

Working with Winchester Round Table Bonfire and Fireworks was a privilege and a pleasure. Year on year there are more things that require a wireless connection to ensure the smooth running of an event, and we hope to be on hand again in the future to help this to happen.

For more information on our Event W-Fi services get in touch with one of our Wi-Fi experts and we can show you how we can help make your event a success.

Get in touch here.

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Fixed Broadband Speeds: Europe vs UK 

Opensignal, the leading global provider of independent insight and data into network experience and market performance, have recently released a new study looking at fixed broadband speeds across Europe (28 countries).

The data published in this research finds that the UK has placed quite poorly when judged against its peers. For downloads, the UK is around the middle of the table, but closer to the bottom for uploads. 

How do they collect the data?

The results collected are based on crowdsourced data (data collected from a large number of sources direct from customers), in this case from consumer speedtests. 

For this reason, they don’t necessarily paint an accurate picture of network capability or availability. However, as the data has been collected in the same way across all the countries looked at, the results can offer some insights into the speed of fixed broadband across Europe. 

The data set in this study was collected between the 1st April and 27th September 2023. 

How does the UK compare to Europe when it comes to fixed broadband speed? 

Download Speeds

Coming out on top with the best broadband speeds from the data collected, both France and Spain scored a median average download speed of 121 Mbps and 114.4 Mbps respectively. 

The UK sits in the middle of the table with a download speed of 66.1 Mbps.

Coming slowest was Greece with a slow download speed of 36.5 Mbps. 

Upload Speeds

Spain again topped the table for upload speeds with an average of 91.4 Mbps. They were closely followed by France with an average upload speed of 88.5 Mbps. 

UK were found towards the bottom of the table with an average upload speed of just 20.6 Mbps. 

Again right at the bottom of the table was Greece, with an average upload speed of 7.3 Mbps. 

Opensignal-UK-vs-EU-Broadband-Speeds-Q3-2023

With thanks to Opensignal for the imagery.

Why are UK download speeds slower than almost half of Europe? 

When looking at the results found, we need to consider that much of Europe is already using full fibre FTTP coverage. The UK is behind these European countries, which goes some way to explaining the results of this data set. 

Don’t fret though – There is good news! The UK are on the path to rapidly catching up with their European peers, but these things take time. 

Although Opensignal is one of the better organisations for collecting and analysing this type of data, remember that performance testing of this nature doesn’t always tell the entire story.

by admin
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Why Does My Wi-Fi Randomly Stop Working?

And more importantly, how can I fix it? 

There’s little more frustrating than your Wi-Fi going down. Whether you’re working from home and mid Zoom, streaming your favourite show or gaming with friends – If your Wi-Fo goes down it’s an urgent problem to solve as soon as possible. 

Much like a power cut, when there’s no Wi-Fi we really feel it’s absence. And much like flicking the light switch on and off, we head straight for the hardware when we’re trying to figure out what the problem is. 

What to check on your hardware when your Wi-Fi stops working

  • Are the router and any other units plugged in and switched on – Are the lights on? 
  • Is every relevant cable properly connected?
  • Are any external antennas linked to the router fastened correctly?

Checking for disconnected cables that have been unplugged, disconnected or damaged could be a straightforward fix for your Wi-Fi woes.

If it’s an intermittent problem, then look for a ‘strangled’ cable. This is a cable that might be getting squashed underneath furniture or has perhaps been nibbled by a pet. 

If you’ve checked all the cabling and hardware and things look okay – What’s next?

How to check if it’s a Wi-Fi problem when your internet connection goes down

If everything is powered-on hardware wise, then the next thing to check is your Wi-Fi and whether the signal is being broadcasted. Find a device and try to connect to your Wi-Fi. 

  • Is your network being broadcast – Is it in the list of possible networks to connect to?
  • Can you connect to your network on the device?

What to do if your network is not being broadcasted or you cannot connect to the network

If one or neither of these things is happening, then the problem could be with your wireless source. You could try resetting the power on your equipment ie. turn your router off for 30 seconds and then turn back on again. 

You may even need to replace your router. If yours is leased from your Internet Service Provider (ISP) then get in touch with them to see if they can either help reset it remotely or get you a replacement. 

What to do if your network is being broadcasted and it says you’re connected, but you still have no internet connection

If you can see that your network is being broadcasted and you are able to connect to it, then check the signal strength in various locations (ie. where you need a connection).

What should my Wi-Fi signal strength be? 

In an ideal world, your Wi-Fi signal would be above -68 dBm.

For general internet access (not voice or video calls) then you could probably manage at -72 dBm. 

Anything below that level would probably cause problems, and you would likely need to be considering alternatives to solve your signal coverage issues. 

These alternatives could invoice:

  • Additional access points
  • Extender / mesh extender

Be cautious with signal extenders – These should only really be used as a last resort. This is because in order to keep the wireless link between the extender and main router, they use up considerable bandwidth. 

You could instead try a tri-radio router and implement multi-radio extenders or mesh nodes. This could enable you to use one channel for your network and another for end device access.  

How to measure your Wi-Fi signal

To measure your Wi-Fi signal and check if you have enough coverage, there are a couple of ways to do this. 

Measuring Wi-Fi signal on a laptop

If you have a laptop, you can check the stats of your wireless interface, or install a wireless measuring tool, like WinFi Lite. 

Measuring Wi-Fi on a smartphone

If you have an android smartphone, you can install a wireless signal measuring app, like “WiFiman”, or if you have an Apple device, you can install the “Airport” app and use it to scan the signal strength.

Measuring Wi-Fi signal strength

Using the tools above, you will be able to not only measure your own network but also neighbouring networks and how they are affecting yours.  

It’s nigh on impossible to be unaffected by an external 2.4 GHz network. If you can, try to use the 5 GHz spectrum. This network has more channels for you to use and thus a lot fewer interfering networks, even in residential areas. 

Bear in mind that in locations like apartment complexes, even the 5 GHz spectrum can become congested but is still generally the better option. 

An even better option would be the 6 GHz channel, but it’s likely that your devices will no longer support it in the not so distant future. 

If your Wi-Fi coverage seems fine, it could be your network usage causing internet problems

If your hardware looks okay, your network is broadcasting and you can connect, and your coverage looks good, then it’s time to consider your network usage. 

At the time you were experiencing internet problems, consider

  • How many people were connected to your network
  • What they were using the internet for 

It’s quite likely that your router wasn’t built for the demands of multiple video conferencing calls on your work laptop, a show streaming on Netflix, plus online games being played on the iPad. 

That’s a considerable amount of traffic for it to process and could cause things to get a bit unpredictable connection wise. 

If this is a common usage demand, then it may be time to speak to you ISP and see if you can upgrade your router and package. Think about whether it would be worth upgrading to hardware that supports Wi-Fi 6.

You could also consider installing additional access points to help ease the burden on the main router. 

Another potential solution is to skip the Wi-Fi element altogether, and plug your device into the router via an Ethernet cable. Hint: THis is also a great way of testing whether the issue lies with the internet connection itself or how the Wi-Fi signal is being transmitted. 

‘I’ve tried everything and my internet still won’t work!’

Okay, we get it, by this point you would be really frustrated. You’ve checked the hardware, you’re connected and coverage is fine, network usage is low – Yet there are still network problems! What else could be causing your internet connection to be unreliable and unpredictable? 

It could be wireless interference issues. 

Many routers we use in our homes support only 2.4 GHz communications. The problem with using that range is that many other manufacturers use those channels for other pieces of equipment because it’s cheap and long ranging. 

Things that could be interfering with your Wi-Fi signal are:

  • Baby monitors
  • Wireless video security cameras / doorbells
  • Microwaves
  • Motion detectors as part of an alarm system

These are just a few common examples, there are many others that use the 2.4 GHz band and could cause interference problems. To get a full picture of what’s going on, you could need a spectrum analyser.

There are of course other possible forms of interference as well. Where is your wireless router located? You should avoid:

  • Shutting it in a cupboard
  • Placing behind a large bit of furniture
  • Too much metal close by (cabinets, fridges, etc)
  • Mirrored windows 
  • Painting walls with magnetic or metallic paint

We have a whole article on how to avoid interference – You can check it out here. 

Could it be your naughty neighbour? 

As we must consider all possible options – Could it be that your neighbour is doing naughty things to your internet connection? 

Unfortunately, it is a possibility that your neighbour is deauthenticating your network. This means they are using external wireless equipment to pose as your network and then start sending deauthentication packets to your users. In other words, telling devices that are connected to your network to get off every time they leave and try to reconnect.

It’s very hard to catch this happening unless you have the proper knowledge and tools. Fortunately, some access points can detect these attacks and report them like cloud-based solution access points.

Is there anything else that could be causing my Wi-Fi problems?

So far we’ve checked:

  • For hardware problems
  • Whether your network is being broadcasted
  • Whether your Wi-Fi is transmitting a signal
  • How strong your Wi-Fi signal is / coverage
  • Network usage
  • Wireless interference
  • Naughty neighbours

That’s a pretty comprehensive list. If none of these are causing your internet problems, then it could be the integrity of your internet connection. 

How do you check the integrity of your internet connection?

Use one of your devices to check to see if you are getting an IP address. This is something you could try first, but if you checked the connection using an Ethernet cable (for example, a desktop computer that’s connected directly to the main internet connection (router) via cable) and everything was fine then your main internet connection is unlikely to be the issue. 

Things to check:

  • Do you have an IP address?
  • Can you ping your gateway?
  • Do you have DNS?

If you don’t have an IP address:

Have a check of your network stats and verify if you have a proper IP address. If you don’t, then try to register again to your home network. To do this you can simply just restart your router. 

If that doesn’t work, then try resetting your DHCP server. Most of the time, it’s to do with the home router. If you’re not using a router, then whatever you are using – restart that. 

If restarting it doesn’t work then check your DHCP configuration or give your ISP a call. 

If you do have an IP address:

If you can see that you do have a proper IP address, try to ping a public site like google.com. If that fails, try to ping a well-known public IP address like 8.8.8.8. 

If that works, then there may be an issue with the DNS that you have configured so you could try using public DNS servers, like 8.8.4.4 or 8.8.8.8. 

If a ping to a public IP address fails, then that indicates that the problem is either in the path between your home router and the ISP or something in the ISP itself.

It’s not you, it’s them

Sometimes it’s not anything to do with any of the potential problems we’ve discussed above. Sometimes it’s a problem with your Internet Service Provider and there is simply an outage on the service that you are trying to access.  

This can be for a few different reasons. 

Perhaps you have been disconnected because your street or building has a problem in the distribution panel. A cable could have been cut or damaged somewhere in the network during construction or roadworks or something similar. 


It could also be a problem with the ISP infrastructure. If they are experiencing issues in their client management system, then this would stop you accessing the service. 

If you’ve tried all of the above and nothing has helped, then it’s probably time to give your ISP a call and see if the problem is their end of things. 

Good luck! 

by admin
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52% of UK Covered by Full Fibre Broadband, Ofcom Summer Study Reveals

With what is likely to be the last of the hot weather for this year, Ofcom have shared the results of their summer 2023 study looking at UK fixed broadband and mobile coverage.

The study reports that Full Fibre FTTP access in the UK has risen by 4% from January 2023 to 52% coverage. 

It has also found that 75% are now within reach of a gigabit-capable network, which is an increase of 2%. 

In addition to this, 76-85% of premises can now get an outdoor 5G connection from at least one operator (an increase from 73-82%). 

Ofcom Summer 2023 Report

This latest report from the communications regulator features data collected between May 2022 and May 2023, including that of their Spring Connected Nation’s update back in January 2023. 

This most recent report is based upon the coverage and service availability information from both fixed line UK Internet Service Providers and Mobile Network Operators. 

Overall, the UK’s coverage of fixed “superfast broadband” (30Mbps+) remains unchanged at 97%, while 15.4 million homes (52%) can now order a Fibre-to-the-Premises (FTTP) service via various networks (up from 48%).

Key Figures from Ofcom Summer 2023 Report

Gigabit

75% of the UK (that’s 22.4 million homes) can now access Gigabit-capable (1Gbps+) services (up from 73% or 21.9m). 

This figure is higher than that for FTTP due to the majority of the gigabit connectivity coming from Virgin Media’s upgrade to their existing HFC network. In dense urban areas, there is a lot of overbuild between HFC and FTTP. 

What about the last 20% in the hardest to reach areas? The UK Government’s £5 billion Project Gigabit programme aims to improve the above figure so that gigabit coverage is extended to at least 85% of UK premises by the end of 2025 (and 99% nationwide by 2030). 

Premises Still Without ‘Decent’ Broadband 

‘Decent’ broadband is based on a download speed of at least 10Mbps and 1Mbps upload. The number of premises that cannot access this is currently 428,000 which is 1.3% of the UK. 

However, if you include wireless connections via 4G, 5G and Fixed Wireless Access, this number drops down to 62,000. 

4G Mobile Networks

Geographic coverage of 4G wireless services across mobile network operators (EE, Three, O2, Vodafone) has remained about the same, with a range of 80 to 87%. 

Although it’s a slow process, these figures will be improved upon by the Shared Rural Network agreement – A £1 billion project to change things for rural users. 

5G Coverage

There’s still a way to go when it comes to 5G coverage in the UK. The Ofcom Summer 2023 report shares that 76-85% of UK premises can now get outdoor coverage from at least one operator, however when looking at outdoor coverage by all operators put together it drops to 12-22%. 

Voice and Text Coverage

Full Ofcom Summer 2023 Report

We’ve included a few summaries for your perusal but for more detailed information with all the facts and figures you could ask for, download the PDF of the Summer 2023 Update on Connected Nations via the Ofcom website here. 

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Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region? 

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What is Beamforming and Will it Make Wireless Better?

The tech world is always evolving and looking on to the next thing – To be better, quicker, stronger. Wireless and Wi-Fi technology is no different – We want to be able to access the best possible connection – Strong, reliable and fast. 

So how does beamforming help with this? 

What is Beamforming? 

Beamforming makes Wi-Fi and 5G connections more precise by utilising the science of electromagnetic interference. 

The original concept of beamforming has actually been around since the 1940’s. In current communication standards, this tech is playing a pivotal role in improving Wi-Fi and 5G among others. 

When beamforming is used alongside MU-MIMO (Multi User Multiple Input, Multiple Output) tech, it can help users to boost their data speeds by accessing more precise connections. 

How Does Beamforming Work?

Using Beamforming means that the resulting connection is faster and more reliable. It works by focusing a wireless signal to a specific receiving device. In this instance, the signal is more focused rather than being spread in all directions like, for example, a broadcast antenna. 

Unless they are blocked by a physical object, electromagnetic waves from a single antenna will radiate in all directions. To specifically target a beam of electromagnetic energy in order to focus the signal in a certain direction, you can use multiple antennas close together to broadcast the same signal at slightly different times. 

These overlapping waves will cause interference which can be good (cause the signal to be stronger) or bad (cause th signal to become weak or undetectable). 

When done constructively and correctly, the electromagnetic waves can be focused to a specific direction – Beamforming. 

We’re going to spare you the mathematics behind the process of beamforming – It’s extremely complex. If you’re a big maths geek you can look it up online and try and wrap your head around it. 

We mentioned earlier that the actual technqiue of beamforming isn’t a new concept and has been around for over 80 years. Wi-Fi and 5G aren’t the only technologies that can benefit from beamforming – Any type of energy that travels in waves can use the concept, including sound. 

Beamforming was originally developed to help in World War II by improving sonar and is still an important part of audio engineering today. 

But let’s get back to our niche – Wi-Fi and 5G tech is where our interest in beamforming lies. 

How does beamforming help Wi-Fi 6?

Wi-Fi 6 is the latest generation of Wi-Fi (also known as 802.1ax but thankfully now with improved naming via the Wi-Fi Alliance!). It succeeds the 802.11ac Wi-Fi standard (now more aptly named Wi-Fi 5). 

In terms of Wi-Fi standards, beamforming has actually been around since Wi-Fi 4 but seen improvements in both Wi-Fi 5 and Wi-Fi 6. Beamforming uses MIMO technology to be able to send out multiple, overlapping signals. 

Since 2016, the use of beamforming with Wi-Fi 5 meant that different receivers can work with different routers, hence making the beamforming techniques used in Wi-Fi equipment are vendor-neutral. 

Beamforming can also be used alongside MU-MIMO technology, allowing multiple users to communicate simultaneously with multiple antennas on the router. Beamforming used in this way ensures that each of the connected clients are efficiently targeted by the router. Data rates and range for signals to specific clients are also improved with Wi-Fi 6 through the increased number of antennas (from 4 to 8). 

What about Wi-Fi 7? 

In the world of tech we’re always looking ahead to the next thing – So what about beamforming and WI-Fi 7? Unsurprisingly, beamforming will also be a core part of Wi-Fi 7 (802.11be).  

Coordinated beamforming will use the capability of modern multi-antenna access points to spatially multiplex their stations, as well as making adjacent neighbouring non-associated stations void.

This technique can actually be used without beamforming via a joint multi-access point sounding scheme. However, a coordinated beamforming process can take advantage of a simpler sequential sounding procedure which will be a part of Wi-Fi 7. 

As each station transmits and receives data to and from a single access point, coordinated beamforming does not require joint data processing. This helps diminish backhaul needs. 

Whilst this limits complexity, it also delivers substantial throughput and latency enhancements.

Other improvements that we’ll see with Wi-Fi 7 and coordinated beamforming will hopefully include access to gigabit speeds and low-latency communications for more busineses and consumers in various applications. 

How does beamforming help 5G? 

With the prevalance of 5G increasing with the roll out of networks for smartphones and other WANs, we’ll be seeing beamforming as a core part of the new technology. 

5G frequencies are unfortunately more prone to being disrupted by objects causing interference, like walls or other similar barriers for example. This is because 5G operates on the millimetre wavelength (mmWave) frequency. 

Beamforming helps with this by creating a more reliable connection. It does by allowing the transmitter to focus the transmission in a specific direction, as explained above. This means the signal is directed towards, for example, a mobile device, vehicle or other IoT device. 

Working with MIMO, beamforming can improve throughput and efficiency by directing beams from a 5G base station in both horizonal and vertical directions  via large numbers of antennas. 

What are the pros of beamforming?

Wi-Fi and 5G tech can really benefit from beamforming. 

  • Information can be transferred quicker and with fewer errors because the signal is of a higher quality due to being focused in a specific direction
  • Users trying to connect to other signals can benefit from less interference because beamforming can reduce and even stop broadcasting in other directions

Are there any cons when it comes to beamforming? 

Whilst beamforming can have benefits for wireless technology, some limitations can lie in the actual process of doing it. 

  • Beamforming requires big computing resources. In some situations, the beamforming calculations would require time and power resources that could make the resulting benefits less worth it
  • Improving affordability means that beamforming techniques are being built into wireless equipment on the consumer market as well as enterprise-grade wireless hardware
  • For the best performance, the transmitter and receiver need to be quite close together. The further away the receiver is from the transmitter, the more the benefits diminish

It’s pretty clear to see that beamforming is a big part of the wireless world, especially in terms of Wi-Fi 6 (and 7) as well as 5G.

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