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Why Does My Office Wi-Fi Keep Disconnecting Randomly? (Even Though the Signal Looks Strong)

We’ve all been there at some point. The signal looks strong, but the Wi-Fi keeps disconnecting. It’s an extremely common business complaint. 

Many companies immediately jump to blame their ISP – Surely it must be the broadband provider! But this isn’t necessarily the case every time a member of staff reports random disconnections. 

Our Wi-Fi engineers often find that the broadband is actually working perfectly – And the problem instead lies with the office wireless network. 

Modern businesses and offices now rely on cloud applications, Microsoft Teams, VoIP phones, VPNs and remote desktops. Unfortunately (or perhaps fortunately?), this also means that Wi-Fi issues are exposed much quicker than they would if employees were only using the internet for browsing the web. 

Did you know that ‘strong signal’ and ‘good Wi-Fi’ are not the same thing? Well, now you do. 

This article is going to explain the most common causes of disconnecting Wi-Fi in the office and how professional Wi-Fi experts can go about diagnosing the problem.

What “Random Disconnects” Actually Look Like

What does a ‘random disconnect’ look like in real world terms in a modern office or business? Your IT Managers might be getting reports of:

  • Microsoft Teams calls freezing for a few seconds before reconnecting
  • Zoom meetings dropping unexpectedly
  • VPN connections disconnecting while working remotely
  • Cloud software logging users out unexpectedly
  • Remote Desktop sessions disconnecting
  • File uploads stopping midway through
  • Wi-Fi printing intermittently failing
  • Mobile phones switching to 4G because Wi-Fi briefly stopped responding

Of course, IT Managers might also be getting much more vague complaints that are less specific to a current issue but sound a bit like: 

  • “The internet keeps going funny.”
  • “Everything just pauses.”
  • “It’s fine most of the time.”
  • “Only happens in certain meeting rooms.”
  • “It works after I turn Wi-Fi off and back on.”

The problem with intermittent Wi-Fi faults like this is that they are often harder to identify as they don’t leave behind much evidence or any obvious problem other than “the Wi-Fi is hanging.”  

Why Signal Bars Don’t Tell the Whole Story

Your signal bars might be full, but that doesn’t automatically mean that the Wi-Fi your device is receiving is as strong. 

Imagine 5 people in the same room, all shouting. Everyone in the room can hear each other clearly, but actual communication is difficult. 

Signal strength is really only measuring how loudly the Access Point can be heard. What it doesn’t measure or show you is:

  • Congestion – Lots of devices all competing for bandwidth
  • Interference – Building infrastructure (like walls and ceilings) blocking the signal
  • Packet loss – When tiny packets of information get sent from your device but don’t reach their destination
  • Latency – How long it takes data to travel from your device to the router and back again

Wi-Fi airtime is the total amount of time wireless devices spend transmitting data over your network’s radio frequency. Because Wi-Fi is a shared medium where only one device can transmit at a time on a channel, the devices in your office must take turns. Slower devices take longer to transmit the same amount of data, consuming excessive airtime, so one older device can slow down a whole network. 

For all these reasons, a busy office network can have excellent signal, but poor performance. 

The Most Common Causes of Disconnecting Wi-Fi in an Office

Poor Wi-Fi Roaming

Devices can often cling to an Access Point for too long, instead of moving to one with a better location. This is known as a “sticky client.” This could look like a colleague walking around the office with their laptop connected to an AP at the opposite end of the building. 

Modern enterprise systems help devices to roam efficiently – But they only work if they are correctly designed and deployed. 

Poor Wi-Fi roaming can cause:

  • Delays
  • Dropped calls
  • Temporary loss of connectivity

Channel Interference

Channel Interference can happen when nearby offices use overlapping channels, or when there are multiple neighbouring Wi-Fi networks. 

Co-channel interference occurs when separate devices or networks use the identical frequency channel simultaneously. Adjacent channel interference happens when devices operate on overlapping or closely neighboring frequencies, causing signal “bleeding”. While co-channel forces devices to share airtime and wait their turn, adjacent channel is usually more disruptive as it corrupts data.

Things like the office microwave can also cause interference with Wi-Fi networks as they run on the same frequency band. 

Bluetooth congestion also causes channel interference issues. Bluetooth and Wi-Fi share the crowded 2.4 GHz unlicensed frequency band. When multiple devices attempt to transmit data on overlapping frequencies simultaneously, packet collisions occur. Devices then drop connection or slow down to retransmit lost data. Bluetooth mitigates this via Frequency Hopping, but heavy congestion in small areas causes interruptions.

Channel planning is a really important step when designing Wi-Fi networks, but is often overlooked.

Too Many Devices on One Access Point

Whilst one AP may technically be able to support many devices, performance does depend on the workload. If employees are heavily using video conferencing then this is going to consume significantly more airtime than, for example, email would. 

You may also find that employees congregating in a meeting room suddenly creates a spike in demand. Guest devices can also increase contention. 

Adding another AP might seem like the simple solution, but in order to work effectively it must be designed correctly. 

Incorrect Power Settings

An Access Point (AP) does not need to run at full transmit power because a loud, high-powered signal can cause client communication imbalances, creates overlapping interference, and ruins wireless roaming.

A lower power setting often yields better Wi-Fi performance because:

  • Two-Way Communication Balance – The receiving device needs to be able to transmit back to the AP, so if the AP is transmitting at full power and reaching a device that’s too far away to return the signal, it can cause dropped packets, high retry rates and lag.  
  • Preventing “Sticky” Clients: Devices like phones tend to latch onto the strongest Wi-Fi signal they can hear. If an AP broadcasts at full power, a client will stay connected to a distant AP even when walking right past a closer one, resulting in terrible performance and inefficient roaming.
  • Minimizing Interference: Powerful signals bleed through walls. In multi-AP environments, high power leads to overlapping coverage and Co-Channel Interference (CCI), effectively clogging up the available airtime.

So whilst IT Managers might respond to “poor Wi-Fi” by turning up the power on AP’s, that might actually cause more problems. Professional tuning helps to provide a better balance and thus, better Wi-Fi performance for the office. 

Consumer Wi-Fi in Business Environments

Many SME’s (and even some bigger companies!) think they can get away with consumer Wi-Fi with ISP-provided routers and domestic mesh systems. But these are designed for homes, not offices. 

Just sticking in a plug-in Wi-Fi extender and powerline adapter is not going to work in an office with dozens or even hundreds of users moving around throughout the day. 

An office needs business Wi-Fi, designed for a business environment. 

Firmware or Controller Issues

9 times out of 10, Wi-Fi problems come down to configuration issues. However, occasionally our Wi-Fi engineers see problems arise from:  

  • Firmware bugs
  • Failed updates
  • Incompatible client devices
  • Controller software problems
  • Hardware faults

It is very important to keep up with updates, but in a controlled manner where firmware updates are monitored and checked rather than just automatically installing every new release straight away. 

How Wi-Fi Professionals Diagnose These Office Internet Problems

How do us Wi-Fi professionals identify the problems in a troublesome office wireless network? We have a lot of tools at our disposal to diagnose Wi-Fi problems and lead network design. 

Here are some of the tools we use as Wi-Fi engineers to help fix your wireless network. 

Wi-Fi Heatmaps

Used to:

  • Measure coverage.
  • Identify dead zones.
  • Detect excessive overlap.

Spectrum Analysis

  • Finding non-Wi-Fi interference.
  • Identifying hidden RF noise.

Client Analysis

  • Looking at roaming behaviour.
  • Retry rates.
  • Disconnect events.

Packet Captures

  • Understanding authentication failures.
  • DHCP problems.
  • DNS delays.
  • Application behaviour.

Channel Planning

  • Selecting optimal channels.
  • Reducing interference.
  • Balancing utilisation.

Whilst your IT department might tell you to turn it off and on, diagnosing Wi-Fi is rarely about guessing. It relies on precise measurement and knowing what to do with that data in order to design and deploy the most efficient network possible for your business or office. 

Why Rebooting Often “Fixes” Things

It’s the age old joke, isn’t it – Just turn it off and on again! Ta-dah! It’s miraculously fixed. But is it, really? Let’s take a look at why rebooting often looks like it’s solved the problem. 

When we reboot something, or turn it off and on again, here’s what’s actually happening:

  • Temporary memory is cleared
  • Clients are disconnected and then reconnected
  • Radio utilisation is reset
  • Congestion is temporarily reduced
  • Stuck processes are cleared

In the short term, great, it seems to get things back on track. But underneath the surface…

  • Poor coverage remains
  • Interference remains
  • Incorrect design remains
  • Roaming problems remain

And that’s exactly why the problem usually returns a few days later, if not sooner!

Can You Troubleshoot It Yourself?

Sometimes your IT team will be able to fix it. Sometimes even a well-versed-in-Wi-Fi colleague will manage to get things working better. Things that members of your team can very much keep on top of are:

  • Occasionally rebooting your networking equipment
  • Carefully updating firmware
  • Considering careful placement of hardware (e.g. not putting AP’s in cupboards or above metal ceilings)
  • Separating guest traffic from the main network
  • Using a wired connection wherever it’s practical to do so
  • Not relying solely on signal bars or internet speed tests

If problems remain, then it may be time to dig a little deeper. 

  • Exactly where are issues occurring? 
  • Are particular issues happening at certain times of day?

When things don’t improve with the obvious fixes and troubleshooting ideas, then it may be time to call in the professionals to help you get to the bottom of your office Wi-Fi problem.

When It’s Time for a Professional Wi-Fi Survey

Signs that you should call the Wi-Fi experts and arrange a Wi-Fi Survey are:

  • Staff that complain every week about the Wi-Fi
  • Video meetings regularly failing
  • Phones disconnecting when moving around the office
  • Warehouse scanners losing connection
  • Barcode scanners pausing
  • VoIP calls breaking up
  • Worsening Wi-Fi as the business has grown
  • Multiple DIY fixes not helping
  • You’re moving office
  • You’re refurbishing existing premises

A Wi-Fi Survey might be viewed as an unnecessary expense, however, the price of a Wi-Fi Survey is significantly less than the hidden productivity losses caused by unreliable Wi-Fi. 

Conclusion

Reliable Wi-Fi is rarely about simply buying expensive hardware, but more about intelligent network design. 

A strong signal does not guarantee reliable performance, and there are many factors to consider when designing and deploying a wireless network for an office or business. 

Employees shouldn’t need to even think about the Wi-Fi – They should be able to simply get on with their jobs with a wireless network that supports their productivity. 

Investing in the right Wi-Fi design from the outset can save significant time and frustration in the future. 

If your office is experiencing persistent wireless issues, then please do contact our expert Wi-Fi engineers here at Geekabit to arrange an independent assessment of your network. 

FAQ Answers

Why does my Wi-Fi disconnect even when I have full signal?

Signal strength only indicates how well your device can hear the access point. It doesn’t reflect interference, congestion, packet loss or roaming issues. It’s entirely possible to have full signal while experiencing unreliable connectivity.

Can too many devices cause Wi-Fi to disconnect?

Yes. Every device shares the available wireless airtime. As more devices compete for access—particularly those using video conferencing or large file transfers—performance can suffer, leading to delays or temporary disconnections.

Why do Microsoft Teams calls keep dropping on Wi-Fi?

Video calls are sensitive to even brief interruptions. Roaming issues, interference, congestion or packet loss that go unnoticed during web browsing can quickly disrupt Teams calls, causing freezing, poor audio or dropped meetings.

Should I buy more wireless access points?

Not necessarily. More access points can improve coverage, but if they’re positioned or configured incorrectly they can actually increase interference and make performance worse. Network design is just as important as the number of access points.

Can my broadband be fine but my Wi-Fi still be the problem?

Absolutely. Many businesses have fast broadband connections but experience poor wireless performance because of interference, poor coverage, outdated equipment or incorrect configuration inside the office.

Does rebooting my Wi-Fi actually solve the issue?

Rebooting can temporarily improve performance by reconnecting devices and clearing temporary faults, but it rarely addresses the underlying cause. If problems return regularly, further investigation is usually needed.

How do professionals diagnose Wi-Fi problems?

Professional engineers use specialist tools to create coverage heatmaps, analyse radio frequency interference, review client behaviour, capture network traffic and assess channel usage. This allows them to identify the root cause rather than relying on guesswork.

What’s the difference between interference and weak signal?

Weak signal means your device struggles to hear the access point. Interference occurs when other devices or nearby networks compete for the same radio frequencies, disrupting communication even if the signal itself appears strong.

How long does a business Wi-Fi survey take?

The duration depends on the size and complexity of the premises. Small offices may take a couple of hours, while larger buildings or warehouses can require a full day or more. The survey includes detailed measurements and recommendations.

Can older laptops or phones cause Wi-Fi problems?

Older devices can struggle with modern wireless standards or remain connected to distant access points for longer than they should. While they’re not always the root cause, a mixture of old and new devices can highlight weaknesses in a poorly designed network.

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Geekabit Deploys Wi-Fi Solution to New Gastropub in Historic Space in Farnham, Surrey

This week on the blog we’re excited to share the completion of a recent Wi-Fi project for a client over in Farnham, Surrey. 

Find out how our Wi-Fi engineering experts helped to transform this remarkable historic space into a well-connected Gastropub.

The Venue

Third Monkey is a new Gastropub, Restaurant and Cocktail Bar providing high-end hospitality and fun family dining in the heart of Farnham. 

The historic building was designed by Sir Edwin Lutyens in the late 1800’s and whilst much of his original architecture will remain, the updated premises will boast 2 floors of buzzing atmosphere plus a roof terrace. 

The building has been used as The South Street Social Club in recent years, formerly known as the Liberal Club, but closed back in 2023 due to the ongoing effects of the pandemic as well as other factors. 

Now under new owners, Third Monkey and its Executive Chef are breathing new life into this notable building, bringing with it ‘refined yet relaxed’ vibes through its welcoming Gastropub on the ground floor, and a more elevated dining experience in the Restaurant and Cocktail Bar upstairs. And let’s not forget the Rooftop Terrace complete with weekend DJ’s providing a late-night destination venue for Surrey’s most sought-after town. 

You can find this exciting new venue at 46 South Street, Farnham, Surrey, GU9 7RP.

Expert Wi-Fi Solution for Historic Premises Turned Gastropub

Wi-Fi Site Survey

As with all new Wi-Fi projects, we started with a Wi-Fi Survey. This is Geekabit’s key tool in analysing the performance of your network and helping to diagnose issues. 

As you can imagine, a historic building built in the 1800’s isn’t going to have been designed with Wi-Fi in mind! Unlike modern constructions, this type of building can present unique challenges for signal penetration and Wi-Fi infrastructure installation. Therefore, carrying out a thorough Wi-Fi site survey is vital.

Upon visiting, it was clear that the Third Monkey, was a completely fresh and new fit-out –
and we could get involved at the earliest stages to ensure that the possibilities for Wi-Fi
access point placement could work with the new building materials being used.

In this instance for Third Monkey, we used the information gathered during the Wi-Fi Site Survey to advise on the necessary networking equipment required as well as Fibre WAN providers. 

Wi-Fi Installation

Whilst some may think that installing Wi-Fi isn’t much more than sticking a box on the ceiling and plugging it in, there is actually a great deal more thought and expertise that goes into it if you want a successful Wi-Fi network. 

There’s little point in carrying out a Wi-Fi Site Survey to identify how to equip a historic building such as this with robust internet connectivity, if you’re not going to follow it up with expert installation.

For Third Monkey, Geekabit completed a full Wi-Fi Installation using one of our favoured brands Ubiquiti Wi-Fi and Ubiquiti network equipment. 

This Wi-Fi network deployment included:

  • Full data network installation
  • Network design
  • Data network cabinet installation
  • Termination of Cat 6 ethernet cabling
  • Setting up of network security devices
  • Commissioning of equipment, Wi-Fi configuration and optimisation, and post-installation Wi-Fi Site Survey

A big part of any Wi-Fi Installation also involves effectively co-ordinating with other suppliers and installers to enhance network efficiency and security. 

Of course, we round off any Wi-Fi deployment right back where we started – With a Wi-Fi Site Survey. This ensures we leave our clients with their optimum Wi-Fi network.

Our Wi-Fi engineers are also on hand to provide ongoing Network Support, Wi-Fi Management and Wi-Fi Guest Portal services. Another benefit of bringing in the expertise and knowledge of a Wi-Fi professional. 

Why Robust Wi-Fi is a Must for Hospitality Businesses

Despite the potential complexities that using a historic building for a modern use can have, this project shows that the two can indeed go hand-in-hand. 

We know how vital it is for hospitality businesses to have reliable Wi-Fi. A strong wireless network is not only essential for operational efficiency (ie. supporting POS systems and internal communications) but also in enhancing customer experience through Guest Wi-Fi. 

This particular hospitality venue is striving for a refined yet relaxed atmosphere, offering diverse customer experiences from casual dining to a late-night rooftop terrace. For this venue and others, seamless Wi-Fi connectivity underpins the ability to deliver high-quality service and attract a contemporary clientele, ultimately contributing to its success and reputation.

This Wi-Fi installation for Third Monkey demonstrates perfectly how you can take the charm of a historic building and bring it up to date with the modern amenities we come to expect from a high-end venue. Strong, reliable Wi-Fi is a must. 

Steve Cross, Director at Geekabit, comments: 

“We’ve been impressed by the team at the Third Monkey, who have been passionate advocates for ensuring they work with specialists in each field to create a high quality fit-out and venue that really raises the concept of the gastropub and restaurant. From an initial site survey visit, through to the entire Wi-Fi and network installation, we’ve been able to support the transformation of an historic space into a great addition to the Surrey town of Farnham.”

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How Wi-Fi Site Surveys Validate Your Network Design

You could have the most expertly designed Wi-Fi network, but without a Wi-Fi Site Survey, how will you know it will actually work as intended?

When it comes to designing and installing a wireless network, the most important thing is that it meets the demands of your users. 

The great thing about a Wi-Fi Site Survey is that can test your wireless network when it’s in the design stages and predict whether it will work or not, as well as within an already deployed network that needs some changes or additions made. 

Driving your Wi-Fi network design choices and deployment with data removes the risk of your wireless network failing to meet the needs of your enterprise. 

Gone are the days where a surveyor is laden down with computer setups, trudging around like a donkey. Nowadays it’s all the latest tech and we can carry out a Wi-Fi Site Survey with just the phone in our pocket. 

Validating your Wi-Fi network has never been more straightforward. Good news if you’re about to be designing your Wi-Fi network! Not only that, but it also makes it easier and quicker for businesses to be able to survey their Wi-Fi on a regular basis, ensuring that they continue to operate reliably. This is particularly important for anything that is business critical. 

What is a Wi-Fi Site Survey?

A Wi-Fi site survey is the process of assessing a physical environment to collect real-world data about wireless performance. It involves measuring signal strength, interference, and spectrum usage, while also identifying the best locations for access points and cabling.

This data is used to design, test, and validate a Wi-Fi network — ensuring it performs reliably in the real world, not just in theory.

When do I need a Wi-Fi Site Survey?

Wi-Fi site surveys are used at multiple stages of a network lifecycle, depending on your requirements:

Wi-Fi Design Site Survey (Pre-Design)

This survey is carried out on site before you’ve started to design your wireless network. Performing a Site Survey at this point allows you to create a predictive Wi-Fi network using data captured on the survey, including RF conditions, neighbouring networks, available/ congested channels, interference and accessibility for mounting AP’s.

Pre-Deployment Site Survey

Once you’ve designed your Wi-Fi network, you can use a Wi-Fi Site Survey to test your design and simulate the performance of antenna and access points. This data is acquired by placing an AP in the relevant location(s) and then analysing the Wi-Fi, making sure that the network would function as predicted in the design. 

Post-Deployment Wi-Fi Site Survey

The role of this Wi-Fi Site Survey is to identify whether a deployed network is working as intended. That means meeting performance expectations laid out in the predictive stage of the wireless design. 

Health Check Wi-Fi Site Survey

The best networks carry out regular ‘health checks’ to make sure everything is functioning as it should. This means that any changes you need to make to your network are proactive rather than reactive. Why wait until your end users are experiencing Wi-Fi problems that could produce a costly Wi-Fi outage? A Wi-Fi Site Survey at this stage can help pick up any issues with interference, coverage and capacity, nipping any potential problems in the bud. 

Troubleshooting Wi-Fi Site Survey

This is the Wi-Fi Site Survey you would carry out if you were already experiencing problems. A more reactive survey in which you can identify the underlying cause of the problems your end users are reporting. You can then go back to the design stages and re-deploy your wireless network for more effective working. 

Why Use a Site Survey to Validate Your Wi-Fi Design

A predictive Wi-Fi design is only as good as the assumptions it’s based on. A site survey allows you to validate that design using real-world data before full deployment.

This helps you:

  • Reduce risk
  • Avoid costly redesigns
  • Ensure performance meets expectations
  • Deliver a reliable user experience

Think of it as an insurance policy for your network design — confirming everything will work before you commit to installation.

What Does a Wi-Fi Site Survey Identify?

By completing a Wi-Fi Site Survey, you would find out a site survey provides critical insights that help validate your design.

Accurate Floor Plans

Accurate floor plans are the foundation of any reliable Wi-Fi design. If you haven’t physically been on site, you are relying heavily on CAD drawings or existing plans being completely up to date — which is often not the case.

During a Wi-Fi site survey, we verify that:

  • Dimensions and scaling are correct
  • Walls, stairwells, lifts, and partitions are accurately positioned
  • Any structural changes or temporary layouts are accounted for

Even small inaccuracies in a floor plan can lead to significant errors in a predictive design, resulting in poor coverage or misplaced access points. By validating the physical environment, we ensure your Wi-Fi design is based on reality — not assumptions.

Signal Attenuation and Building Materials

Not all walls are equal when it comes to Wi-Fi performance. Different materials — such as plasterboard, brick, concrete, glass, or metal — affect signal strength in very different ways.

A Wi-Fi site survey allows us to measure real-world signal attenuation, helping to determine:

  • How much signal is lost through specific walls and obstacles
  • How far Wi-Fi signals will realistically travel
  • Whether the predictive RF model accurately reflects the environment

Relying on estimated values or “best guesses” can lead to underperforming networks. By measuring attenuation on site, we can fine-tune your design to ensure accurate coverage and consistent performance.

Access Point Locations

Identifying the correct access point (AP) locations is critical to achieving reliable Wi-Fi coverage and capacity. While predictive designs provide a strong starting point, they cannot account for every physical constraint within a building.

A site survey enables us to:

  • Validate proposed AP locations in a live environment
  • Identify obstacles such as ducting, machinery, or structural features
  • Assess mounting options and cabling accessibility
  • Adjust placement to optimise coverage and performance

This stage ensures that your design works not just in theory, but in the real-world environment where it will be deployed.

Neighbouring Networks and Interference

One of the biggest limitations of predictive Wi-Fi design is that it cannot fully account for external interference. Nearby networks, devices, and environmental noise can all have a significant impact on performance.

During a Wi-Fi site survey, we can detect and analyse:

  • Neighbouring Wi-Fi networks
  • Channel congestion
  • Non-Wi-Fi interference sources
  • Background RF noise levels

This allows us to optimise channel planning and network configuration, ensuring your wireless network performs reliably even in busy or high-density environments.

Without validating these factors on site, even the most carefully designed Wi-Fi network can fail to deliver in practice.

What do you need for an accurate Wi-Fi Site Survey?

The Wi-Fi Site Survey is your chance to see how your network design could come to life. Really, the testing is the fun part! The most important parts of a successful Wi-Fi Site Survey are:

Accurate floor plans

Proper scaling is critical — even small errors can significantly impact design accuracy.

The right tools

Modern survey tools allow fast, accurate data collection using portable devices.

Relevant channel scanning

Focus only on the frequencies and channels your network will use.

Accurate data capture

Incorrect positioning or tracking can lead to unreliable results.

Proper attenuation measurement

Signal loss should be measured across obstacles to ensure accurate modelling.

Survey Methods

Different environments require different survey approaches:

  • Stop-and-Go
    Used in hazardous or complex environments where precision is more important than speed
  • Continuous
    A traditional method requiring manual input throughout the survey
  • Autopilot
    A faster, more efficient method with automated data collection
  • GPS-Based Surveys
    Ideal for large outdoor environments with limited reference points

Trust the Experts

If Wi-Fi Site Surveys have got your head in a spin, then why not leave it to the experts? Our trained Wi-Fi professionals here at Geekabit are experts when it comes to wireless site surveys. 

Operating out of Hampshire, London and Cardiff, our Wi-Fi experts are on hand to assist with all stages of Wi-Fi deployment – From the initial design and Pre- and Post-Deployment Site Surveys to Health Checks and full installations. 

Get in touch with our friendly team today and we’ll be more than happy to help. Or head to our website to find out more about the Wi-Fi Site Surveys Geekabit have to offer. 

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Enterprise 5G: What You Need To Know 

You may be wondering what 5G means for enterprises. You may well have googled it and landed here! The prevalence of 5G will help to empower businesses – Allowing them to create new experiences and connect in more inventive ways.. 5G will help to change how we work and how we play as well as providing the solution for many problems. Some of them we might not even know about yet! There is a constant buzz in the air surrounding 5G and the excitement of all the possibilities it brings. It might also be causing a bit of FOMO – Businesses will not want to be the ones left behind. 

 

5G is quite often used as a backup for 4G – But those days may soon be over. Businesses will need to start considering using 5G as their primary mobile network, as well as the possibility of using it or their wireless environment – Negating the need for office wiring. 

 

Transformation is happening across all industries – As it tends to do with the introduction of new technology. An ever-changing world! 5G could well be the latest key when it comes to boosting the ambition of your business and increasing the confidence of enterprise customers. 

 

There are 3 main take homes when it comes to Enterprise 5G:

  • This year, the investment in 5G looks strong in enterprises across industries
  • Confidence in the ability to implement 5G successfully is low (only 25% of enterprises feel very confident about effective implementation)
  • Sustainability needs must be met by 5G providers and IoT use

 

The level of current and future spending on emerging technologies is looking healthy, yet there are some significant challenges that industrial 5G needs to overcome. With only a quarter of enterprises feeling confident in their ability to implement 5G successfully, it is vital that 5G providers can help enterprises to get set up. 

 

So what do our 5G providers need to know? Well they need to know what enterprises are thinking when it comes to 5G implementation in order for them to become trusted business partners. 

 

There are several key insights that need to be considered for Enterprise 5G. 

 

Adoption of 5G is not guaranteed


Just because the intention to invest in 5G is there, doesn’t mean it’s a given. The future looks bright in terms of enterprises adopting emerging technologies over the next few years, with investments likely to rise.  The intention to invest in 5G is highest amongst enterprises adopting new technologies. 17% have already invested, and 56% plan to invest in the next 1-3 years. Only 12% are not planning to invest whilst they monitor technological changes.

It seems that organisations are mostly interested in 5G for its use in helping them to meet their sustainability goals as well as improving supply chain management.

This doesn’t mean that 5G implementation is guaranteed. Indeed, just because 5G is becoming more mainstream, doesn’t mean that all organisations are going to stay receptive to it. Asian companies planning to invest in 5G is actually down 10% in comparison to last year.

 

Enterprise 5G Vision Becomes Defensive

 

The mindset towards 5G and IoT is prizing efficiency and optimization instead of entering adjacent markets and driving top-line growth. The top priority of enterprises when it comes to IoT is operational efficiency. Similarly, less enterprises want to spend on IoT for new products and services. 5G application uses for VR and AR seem to be diminishing.

We also need to look at Environmental, Social and Governance consideration as although these are fueling interest in 5G, they are also necessitating new demands on tech providers. Sustainability is a hot topic at the moment, and almost 50% of businesses don’t feel their sustainability needs are being met by 5G vendors.

 

New ways of buying and deploying 5G are well received by enterprises

 

Enterprises seem very receptive to 5G solutions, with over three quarters of businesses interested in using private networks to support the implementation of 5G. Furthermore, 50% of businesses thought that purchasing private network capabilities was an important 5G investment strategy. The reasons being that it provided more control of their network and improved reliability.

It would seem that the lack of confidence in 5G implementation could lead to businesses purchasing 5G through a MVNO (mobile virtual network operator). This implies that the relationship between telecommunications operators and enterprise customers could be in jeopardy. They need to ensure that 5G offerings are offered with easy market strategies.

 

Focus on 5G’s relationship to other technologies, with less attention on cyber risks

 

It looks like one of the top priorities for businesses is looking at the relationship of 5G with other technologies. It would be beneficial for enterprises to receive ongoing information and education on emerging technologies and how they relate to each other for their business needs. Not understanding the relationship between 5G and other emerging technologies could cause challenges.

Rather incredibly, less than a quarter of businesses viewed reducing the risk of cyber threats a priority in terms of IoT and 5G. We cannot stress enough how vital it is for enterprises to design their 5G and IoT deployments with security in mind. This is not a blind spot that can be ignored.

 

Telecommunication operators are falling behind network vendors



Enterprises are supporting their 5G deployments with their technology and telecoms providers, often following selection criteria based on price. Pricing seems to even come above the speed of execution.

It seems that enterprises don’t just want a technology supplier – They want a transformation partner. And who the experts are in this area is fairly evenly split between application and platform vendors and professional services firms. Hot on their heels are network equipment vendors! Less than a fifth of enterprises view telecommunication operators as experts in digital transformation. Whilst trusted as IoT experts, they need to prove their ability to deliver new connectivity transformations.

 

Ambitious ecosystem strategies for enterprises

 

Enterprises are wanting to take advantage of new technologies and ecosystem collaboration is one route towards these new skills and knowledge. Much of their 5 year growth is based within business ecosystem collaboration. There is a growing emphasis on developing cross-sector partnerships as well as shortening the time between new products and services, and revenue. These are ambitious drivers of ecosystem strategies.

Perhaps the most important takeaway from all this is that nearly three quarters of businesses are prioritising suppliers that can offer the relevant ecosystem relationships as part of their 5G capabilities. This means that any 5G provider needs to meet their customers needs and expectations by tapping into these fast-changing corporate ecosystems.  

 

 

Get in touch

 

If you’re struggling with wired broadband, and not getting the reliable internet connection you need in your business, then 5G could be a fantastic option for you.

 

It can feel like a big jump to give up on your wired broadband connection and opt for 5G – Which is where our Cell Coverage survey comes in.

We can tell you exactly whether 5G broadband would work for you, and which network would be most reliable.

 

Give our Wi-Fi experts a call or email us today!

 

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Business Wi-Fi Wi-Fi Advice Wi-Fi Design Wi-Fi Interference Wi-Fi Site Survey Wireless Network
How to Give Your Wi-Fi Network a Health Check

You might think that once you’ve got your Wi-Fi network all set up and running, then that’s it done. But it’s not! Having a reliable wireless network involves ongoing maintenance and health checks to make sure that it’s performing at its optimum level.

There are plenty of variables in a wireless network that could change. Things like user demand or changes in the radio frequency that could have an impact. Seemingly simple things like rearranging your office furniture, onboarding new employees or using more applications requiring bigger bandwidth can all be negative factors affecting your Wi-Fi network.

Ongoing, regular surveys can help you catch these changes before they start to cause you too many problems.

So what do you need to do to keep your wireless networking functioning effectively?

 

Monitor New Client Devices

Just as when you are in the design and planning stages, it’s vital to know the number of users that are connected at any one time, and what devices they are connecting to the network with. Your network performance depends on this!

This could likely change with company growth or if your business has seasonal staff where connections peak and trough.

It’s also worth bearing in mind how old the devices are. Older laptops, for example, won’t work so well with today’s modern networks. And vice versa!

You can counteract this by semi-regularly updating your devices to align with your network.

Likewise, if your network was originally deployed a while ago, without being monitored or updated it will fail to work with modern devices to their potential.

You need to also monitor the applications being used and ensure that the bandwidth matches the demand. Organisations like schools that now have a plethora of laptops connecting wirelessly to the school network need to have strong, reliable Wi-Fi. Hospitals also have high bandwidth demand with the ‘workstations on wheels’ that are now prevalent.

The more end users you add to your network, the more bandwidth you will need.

In simple terms – Make sure you are monitoring new client devices. Make it your business to keep track of how many devices are connecting to your network and make sure you can meet the Wi-Fi demand consistently. Your business operations depend on it.

App Usage and Progression

As we all know, technology is constantly evolving. Device manufacturers are always striving for the fastest, most powerful offering to stay ahead of their competitors.

This means that apps and software also move fast to keep up. This constant evolution means that you need more and more data with every update. Thus, the requirements of your Wi-Fi network are likely to change and be modified accordingly.

Wireless is often the first choice – If not the only choice! So you need to make sure your business Wi-Fi offering is up to scratch.

 

Physical Changes in the Office Landscape

You might not think too much about rearranging the office, but this could have a significant impact on your coverage area and how your access points function.

Tweaks like going from open plan to individual offices (or the other way around) will change the way your AP’s perform in your office space.

Interior walls (or lack of them) will affect the radio frequency and how it attenuates. You might be thinking, surely removing partition walls to make an open plan office couldn’t cause Wi-Fi problems. Ut actually it could! The RF will be able to travel further without any attenuating interior walls, meaning it could start contending with other channels and cause interference.

Any physical changes in your office environment need to be surveyed to see if and how it will affect how your Wi-Fi network functions. This means you can make the necessary adjustments before problems arise.

 

Identify Common Causes of RF Interference

Following on from physical changes in your office environment, you need to also be aware of other possible causes of RF interference.

Once possible source of interference on your Wi-Fi network could be noise from neighbouring networks. Other AP’s in range of your coverage area could cause RF interference, especially if their power levels are turned up.

Wi-Fi interference is when you have AP’s that are operating on the same or adjacent frequencies. This can cause interference or contention on these channels, or Overlapping Basic Service Set (OBSS). If your network is experiencing this type of interference, you could see your ability to send or receive data significantly reduce or even completely disabled.

You can also get non–Wi-Fi Interference from devices that use other radio networks. Things like microwaves, monitors, blue tooth or surveillance cameras could all cause interference problems.

 

Your Business Depends on your Wi-Fi Network

If you’ve gone to the effort of designing and planning the optimum network for your business, then don’t waste that work by not monitoring and maintaining it.

Even the best networks will need tweaks and changes over time, to make sure it can keep up with the demands of new users and modern devices.

Regular monitoring or ‘Wi-Fi health checks’ can help identify problems while they’re still small – Allowing you to get them sorted out before they start causing your business serious issues. Don’t wait until the IT department are inundated with calls from frustrated, unproductive employees.

If you think your wireless network is in need of a health check, why not give us a call here at Geekabit? Our wireless experts have the knowledge and expertise to diagnose and solve your Wi-Fi problems, improving the reliability and functionality of your business Wi-Fi.

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Why Is Network Design So Important for Reliable Business Wi-Fi?

Wi-Fi is no longer a ‘like to have’ when it comes to successful business planning. It’s vital for businesses to have strong, reliable Wi-Fi in order to business processes to run smoothly.

No matter what industry your business is in – Wi-Fi is crucial. Gone are the days when everything could be wired and cabled. Whether you run a warehouse, a hospital or operate out of an office; Your business needs to run wirelessly.

Organisations tend to have an armada of laptops, tablets, smartphones and other IoT devices that require effective Wi-Fi.

So if the need for a good Wi-Fi connection is so prevalent, why are we still seeing so many businesses struggle with their Wi-Fi network?

The requirements can be demanding, and to be successful a network needs to meet those demands. Plug-in-and-go routers aren’t going to cut it unfortunately. Your business network needs more!

So how can you ensure that your network can be relied upon by your employees every day, so they can do their job productively and efficiently?

It all comes down to the design.

What do you need to consider when designing a Wi-Fi network?

Designing your wireless network gives you the chance to translate your business needs into a Wi-Fi network that will work for you and meet those needs.

So what do you need to consider?

Capacity

You need to think about how many devices will require a Wi-Fi connection. You need to be asking questions like how many employees you have, are there people in addition to employees that will need to connect, how many devices are each of these people likely to have and what type of device are they.

Getting to know how much traffic you will likely have will help you to determine how much bandwidth you need in order to meet consumption needs.

If you don’t get the capacity planning right, you could end up with very unhappy employees suffering with slow internet speeds and an intermittent connection. Neither are conducive to a productive work environment!

Something else to consider is how the capacity changes as you move around your site. Do some locations have a higher capacity demand than others? This information will help you to design a network where access points are distributed according to requirements.

Capacity isn’t just important during the planning stage either. It’s something you will need to monitor so that you can identify when more devices are trying to connect and adapt the network accordingly.

 

Coverage

We’ve talked about capacity and how many devices are likely to connect. Now it’s time to talk about where those users need that connection.

Identifying your coverage area allows you to optimise the distance between your wireless transmitters. Getting this right means that you’ll have the right signal strength for the Wi-Fi enables devices trying to connect.

Coverage is split into two – Primary coverage and Secondary coverage. Interweaving the primary coverage area of your transmitters with the secondary coverage of necessary overlaps means that your end users will be able to roam throughout your site without their connection dropping out on their device.

The idea is to find the perfect balance in the number of AP’s you deploy. Too many AP’s not only costs you more money on installation but can also cause interference. Not enough AP’s and you won’t be able to meet your coverage needs.

 

What is the Least Capable, Most Important Device?

It’s important to identify what device is most business critical – And whether that device poses a risk to the rest of your network. You might find that a warehouse scanner, or even an employees laptop, is critical to the needs of the business, but is also the oldest and least technologically advanced device on the network.

You need to identify this device (or devices) and make sure that your network will ensure the device(s) stay online. You can do this by checking the manufacturer specifications and make sure these align with your network offering.

 

Are there any Obstacles on site?

It’s a good idea to walk around your site and identify any potential obstacles to your wireless signal. Sometimes having an actual walk-around sheds more light on potential problems than just looking at a simple floor plan. You need to know exactly how the radio frequency will behave in your specific environment.

Consider things like high or exposed ceilings, columns, large items of furniture, lift shafts, stairwells and even signage.

You should also look to see where access points could be easily installed, and any areas where this would not be possible. This also goes for cabling.

Mitigating the Effects of Wall/ Door Material on Signal Attenuation

In order to mitigate the risks of attenuation, you need to understand what materials could pose a problem to your Wi-Fi signal.

When you are designing your Wi-Fi network, it’s imperative that you identify the physical characteristics of your environment and understand how this can impact your wireless signal.

The amount of signal strength absorbed by walls or doors depends on what they are made from. A rough guide to this would be:

  • Bookshelf – 2dB
  • Drywall – 3dB
  • Exterior Glass – 3dB
  • Solid Wood Door – 6dB
  • Marble – 6dB
  • Brick – 10dB

Having this information specific to your site means you can design a wireless network that works really well.

Call the Experts

If this all seems a bit overwhelming, then call in the experts. That’s what we’re here for! We have all the necessary technology to survey your site and then design and plan a wireless network specific to your business needs. Give our Wi-Fi experts a call today to see how Geekabit can help.

 

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A Simple Guide to Help You Plan Your Marina Wi-Fi

Most businesses make it their mission to provide their guests and customers with a reliable wireless connection – It’s vital for a successful guest experience across industries.

If you are in the process of upgrading your marina site, then the dependability and consistency of the available Wi-Fi should be part of your upgrade plans.

The optimum Wi-Fi offering should enable near continuous connectivity throughout your site. It’s imperative that guests moving around your marina don’t have their connection drop out.

Strong, reliable Wi-Fi isn’t an amenity that guests will compromise on. It’s become an expectation in everyday life, regardless of location or industry. Both potential and existing boating customers will want a good internet connection.

Perhaps you’re thinking that most boaters are there for leisure rather than business, so maybe a reliable internet connection isn’t the be all and end all. However, studies have shown that nearly 70% of holiday-makers within employment choose to take a smart device along with them on their break specifically to enable them to connect to work.

This is just one of the many reasons that your marina needs to be able to offer customers reliable Wi-Fi services.

So what questions do you need to be asking yourselves when starting to plan your marina’s WI-Fi network?

Here are some things to consider during the Wi-Fi Planning and Design phase.

 

Where is the ISP entry point?

You will need to consider where on your site the Internet Service Provider’s equipment is. Where this entry point is, affects what you will need to deliver the internet to your customer device. You may need Ethernet cabling, network Power-over-Ethernet Switches and/or Wireless Access Points to get the internet service delivered from the ISP entry point to the client device.

How far away is this ISP entry point from the area you need to cover?

Knowing this distance will help you work out the coverage area and what equipment you will need to get the internet from the ISP entry point to the end user, and where best to place this equipment. It will also help you to identify the type of network devices you will require.

How much bandwidth are you receiving from your ISP?

You will need to know the amount of bandwidth you are getting from your ISP in order to work out the maximum internet speed you will be able to offer your employees, boaters and guests. The more bandwidth you have, the more guest devices you can connect to, and thus the higher the quality of Wi-Fi service you will be able to offer your customers.

Do you know how many users you are likely to have?

Having an accurate estimate of how many users / devices you are likely to have connected at one time will help you to determine how many Access Points you will need throughout your marina. The higher your average number of users, the more Access Points you will need.

Is quality of service important to you?

We are assuming that you’re doing this exercise not just to tick a box, but because you really care about the quality of the internet you’re providing to your customers. Knowing how much access you want to offer your staff, boaters and guests will help you work out how to place your Access Points. There are two main services to look at here.

The first is a Hotspot Service. This is where Wi-Fi services will only be available in specific areas. Any guests wanting to connect to your Wi-Fi services will need to go to those specific areas. These could be the clubhouse, café or other areas of recreation.

The other service would be virtually everywhere. This would include on the dock as well as their boat and throughout the entire marina.

The Access Point requirements for these services would be rather different.

Is there any likely interference from buildings?

It’s wise to consider what your buildings are made of, as some materials could be obstructive to wireless signals. Are they made of wood or concrete or metal? What about the walls, ceilings and doors? Think about how this will affect the wireless signal, and make your Access Point placements accordingly.

How far do your current Ethernet cables go?

If you already have Ethernet cables running, how far do they go? Do they go to the docks or the ends of the docks? If you already have proper, shielded Ethernet cables to your docks then continuing on a wireless service from here is pretty easy. If Ethernet cabling is something you are currently considering, then it could be worth your while doing this to the end of your docks to make further Wi-Fi deployment smooth sailing.

If you don’t have ethernet cabling to the docks, and this isn’t something you want or can do, then a secure wireless link could be the option for you. This link or wireless bridge will carry the signal on to a designated location. The devices on each side of the link or bridge are linked to another device – This could be a network switch, camera or router.

Is a surveillance system part of your marina upgrade plans?

If you are planning to implement a new network-based surveillance system or expand an existing one, then you will need to consider the bandwidth usage of your entire site. The higher resolution your surveillance cameras, the more bandwidth they will need, so do consider how clear you need the surveillance to be e.g. facial recognition, number plate visuals etc.

Surveillance systems can provide comfort and security for both staff and customers, and it’s more commonplace to see them as a part of a marina than to not. Footage from this system could provide you with evidence of liability, vandalism and theft.

How many docks do you want to provide Wi-Fi access to?

You need to work out how many docks you would like to provide with wireless internet access. Will it be some of the docks or all of them? Knowing this number will help you identify how many Access Points you will need. It will also determine where the AP’s need to be placed. You may also need additional wireless links or bridges. Knowing how many docks you are providing with Wi-Fi will also help you to work out an estimate of the average number of users at a given time using your network.

Are your boaters likely to try and connect to your network on board their boat?

You need to know whether your boaters have on-board devices that they are likely to want to connect to your network. Whether or not your Wi-Fi network is deemed successful will often be determined by the experience of your end user. If your customer suffers intermittent coverage and dead spots, then your Wi-Fi network is not doing what it’s intended for.

 

Taking these things into consideration will help you to successfully carry out your site planning. You need to know that the service you provide is enough for the demand.

If this all seems a little overwhelming, then why not leave it to the professionals? Our Wi-Fi experts have the expertise and knowledge to successfully carry out a Wi-Fi Site Survey of your marina, and then design and deploy a Wi-Fi network according to the necessary specifications.

To chat through the options for your marina, give our Wi-Fi experts a call today.

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Can I Use DFS Channels on my Wi-Fi Network?

We’ve recently started to see a rise in customers using DFS channels when operating their Wi-Fi networks, so thought we would write an article all about it in case it’s also helpful for your own network.

What is DFS?

DFS is Dynamic Frequency Selection and is a type of Wi-Fi function that allows WLANs to use 5GHz frequencies (which are reserved for radar, for example, the military, satellite or weather).

What is the benefit of using DFS channels for Wi-Fi?

We’ve written before about how you can improve your Wi-Fi and prevent interference by utilising different channels. The main benefit of using DFS channels taps into this. You can increase the number of available Wi-Fi channels by using DFS channels to use these less-used frequencies.

How can I utilise DFS channels on my Wi-Fi network?

The first thing you need to do if you are wanting to use DFS channels, is to check that your wireless access points and wireless clients support the necessary functionality.

The 5GHz spectrum in the UK is broken into 3 different bands and runs from 5150MHz (5.15GHz) to 5850MHz (5.85GHz). The bands are as follows:

Band A

  • Channels 36 – 64
  • This is used only for Indoor wireless
  • Does not require a license

Band B

  • Channels 100 – 140
  • Can be used both inside and outside
  • Does not require a license
  • Hardware must conform to DFS standards and be DFS enabled

Band C

  • Channels 149 – 161
  • Can only be used outside
  • Requires a license from Ofcom
  • Hardware must conform to DFS standards and be DFS enabled

 

 

Checking DFS Channel Availability

When you enable DFS, the Wi-Fi access points will need to verify that any radar in the proximity is not using DFS frequencies. This is a process called Channel Availability Check and is carried out during the boot process of an AP as well as during normal operations.

Should an AP detect that a local radar is using a certain DFS channel, it will automatically exclude that channel for this list of available ones. This will last for 30 minutes after which time the AP will check again to see if the channel can be used for Wi-Fi transmissions. You’ll be pleased to know that this exclusion of unavailable channels has very little impact on Wi-Fi clients.

DFS channels are not immediately available when an AP boots. This is because the Channel Availability Check can take anywhere between 1 minute and 10 minutes during the boot process.

 

What happens if an AP detects radar use during normal operations?

We know what you’re thinking – What happens if the AP was to detect during normal operations that the channel you are using becomes in use by a proximal radar?

If this happens, then the AP may communicate to its Wi-Fi clients to stop transmitting on that particular channel. The AP will then switch to a different, available DFS channel within the Channel Move Time. This is usually about 10 seconds.

Unlike above, this could affect Wi-Fi clients. An AP won’t always announce that it is changing channels to connected devices. When it switches to the available channel, it will cause those Wi-Fi clients to disconnect from the network and then re-connect to the new channel.

 

Are DFS channels right for my Wi-Fi network?

If you are considering using DFS channels for your Wi-Fi, you need to think carefully about whether business critical operations rely on that connection. If the answer is yes, you might want to avoid enabling DFS and not risk the disconnections caused by DFS frequencies.

 

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The Fundamentals of a Wireless LAN

We were going to call this blog ‘WLANs for Dummies’ but that seemed a bit harsh so we settled on the fundamentals of a wireless LAN instead.

A wireless LAN, or WLAN, might seem complicated on the surface but actually it really just follows simple laws of physics. If you can understand these and follow them, then there shouldn’t be any reason why you can’t achieve high performance and scalability for your WLAN.

If you can understand the basics of wireless physics, then you can start to plan your WLAN for a successful deployment. It will also help you to troubleshoot an existing WLAN exhibiting issues.

How Does Data Travel Through a WLAN?

First things first – Let’s look at wave properties.

Data transmits, or travels, from one point to another – e.g. between wireless access points – via electromagnetic waves. This energy travels at the speed of light and operate at different frequencies.

The frequencies of these electromagnetic waves are defined by how many periodic cycles are completed by second.

For example:

How is Frequency Measured?

As we said above, frequency is how many wave cycles are completed per second. This is measured in Hertz. A 2Hz waveform is 2 completed wave cycles in a period of 1 second.

How Does Frequency Affect a WLAN?

A phenomenon called Free Space Path Loss is something that causes signal loss when a waveform travels from one point to another. This is what affects how well data travels across a wireless network.

Different wavelengths (frequencies) experience difference signal loss. The lower the frequency, the longer the wavelength, and the longer the wavelength, the further it can travel before signal gets lost.

For example, 2.4GHz have longer wavelengths than higher frequencies like 5GHz.

How is Wi-Fi Signal Loss Measured?

We measure the energy that is associated with received wireless signals in Decibels (dB). We can also measure loss of signal in this way.

Decibels are logarithmic. On the linear domain, when you add decibels it grows exponentially and when you subtract decibels it reduces exponentially.

The 3dB rule

Every 3dB change, there is a doubling of energy (if increasing) or a halving of energy (if decreasing).

As a ratio, this would look like:

If we had the wireless signal energy at
1:10dB

Then doubling it would be
2:13dB

Remembering this rule can help with both analysing the energy associated with wireless signals as well as predicting it.
Similarly, if you add or subract 10dB, it changes by a factor of 10.

The Relationship Between Frequency and Wireless Signal

Let’s take a look at 2.4Ghz and 5GHz frequencies or waveforms. 5GHz is a higher frequency, so has more wavelengths in a given time period. 5GHz has more wireless signal loss (attenuation) than 2.4GHz, and thus is better for high-density areas. 2.4GHz has less wavelengths in a given time period and is better suited for wider coverage. Bear this in mind when you are planning or troubleshooting a wireless network.

How is Wireless Signal Affected by Different Materials?

In an ideal world, you would have a clear line of sight between your wireless points. In reality, this is rarely the case and you will often find things that get in the way and stop the wireless signal from traversing effectively across your network.

Different materials will affect wireless signals and attenuation in different ways.

Materials such as concrete will cause more attenuation of wireless signal than wood.

In scenarios where wireless signals can propagate (the action of spreading) normally, there is no interference from other materials. However, there are some things that can alter the propagation of a wireless signal, causing it to behave differently and potentially become unreliable.

For example, a WLAN environment with metal surfaces may encounter unpredictability with wireless signal due to it reflecting off the metal.
Wireless signal can also be absorbed by certain materials like water or people, causing the signal to falter.

Being mindful of materials during the WLAN planning stage can help ensure the environment doesn’t hinder your wireless network and you have reliable connectivity results.

Co-Channel Interference

Different materials aren’t the only thing that can interfer with wireless signals.

Due to the 2.4GHz and 5GHz frewuency bands being unlicensed, there are no restrictions on people when extending wireless networks with access points.

This means that they can become crowded as well as channels not being assigned efficiently. Both of these issues can cause co-channel interference.

When planning your WLAN it’s important to take these issues nito consideration and plan your wireless network accordingly so as not to risk problems with wireless signal later down the line.

You want your WLAN to be as effective and efficient as it can possible be, which takes planning and wireless network knowledge.

Whilst the 2.4GHz is popular due to its propagation qualities due its waveforms passing through materials like walls more easily and reaching end users at a long distance. This however has meant that its become crowded with competing devices such as cordless telephones, baby monitors and bluetooth devices. This saturation can cause problems with your wireless signal.

In comparison, the 5GHz spectrum has greater availability and relaxed transmission power giving it more flexibility when it comes to wireless networks.

The 2.4GHz band has only 3 channels without any overlap, whereas the 5GHz has 24. This is another reason why the 5GHz band is favoured for high-density WLAN environments.

Understanding Frequency Channels

To ensure you can maximise the performance and scalability of your WLAN, you need to understand how these channels operate and use that knowledge to avoid co-channel interference.

Let’s take an Access Point as an example. An AP will have a specific bandwidth through which it will transmit and receive signals to and from other points. The channel assigned to the AP will be appropriate for the centre frequency of the first 20MHz channel used by the AP.

This bandwidth is specifically the frequency range over which the data signals are transmitted. Peak transmission and power is spread over the range of that bandwidth, with it dropping off at the edges.

These edges are then at risk of meeting other nearby wireless networks and are prone to interference from the ‘noise’ of these other networks.

It’s important to use what you know about channels to prevent the reduction of wireless signal speed and loss of scalability of your wireless network.

In order to minimise interference between neighbouring access points, choose to assign them with non-adjacent channels. Following this will make it easier to scale your network. If you don’t follow this principle, you will likely encounter problems with latency and throughput.

The best way of reducing interference when assigning WLAN channels is to carry out a Wi-Fi site survey. This involves analysing the noise levels across the spectrum so you can make informed decisions for your wireless network.

Call The Experts

If this all sounds a bit complicated, then why not give us a call here at Geekabit? We have Wi-Fi expert engineers working out of Hampshire, Cardiff and London who can take care of all your Wi-Fi woes.

From Wi-Fi site surveys, to planning and installation, we’ve got your WLAN covered. GIve us a call or drop us an email to see how we can help keep you and your business connected.

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4G Office Surveys – Hampshire, London and Wales

This week we spoke to a client needing a 4G office survey for their workplace, to see if 4G would be a viable internet option for their business, as well as identifying which network would be best for them.

Why would I want a 4G Office Survey?

4G broadband is an increasingly beneficial internet service provider for many homes and businesses, especially those in rural areas and places where BT Openreach cables can’t get to.

Here at Geekabit we take an unbiased approach when it comes to Mobile Network 4G surveys. Our aim is to gain an understanding of the mobile coverage on your premises and ascertain whether 4G broadband would be a good choice for your internet needs.

It is also hugely important for those who are considering moving their workforce to a new office building and need the guarantee of coverage. Even in today’s “Wi-Fi calling” world, we still need solid mobile phone coverage.

Our testing can assess any likely impacts on mobile network coverage in your office, from external factors such as wind farms and other tall buildings, to internal influences like wall composition.

What does a 4G Office Survey Involve?

Our equipment for a Mobile Phone Coverage Survey measures key performance indicators for 2G, 3G and 4G reception on various networks so you can be sure that 4G broadband is the right decision for your home or business.

The hardware we use to carry out in-building 4G office surveys uses advanced mobile network signal receiving and processing technology.

These 4G office surveys can be used to ascertain the internal mobile network coverage of your office or business premises, and identify any potential mobile network coverage problems early on before you commit to using 4G broadband for your internet provider.

There are some factors that could cause signal penetration problems (attenuation) such as different building materials and window glazing, but a 4G office survey can give you peace of mind that the 4G network you choose will be a reliable source of internet for your rural home or business.

Wired Certification through WiredScore

If you are a business landlord or even rent out a private property, carrying out a 4G survey for the premises can be extremely beneficial.

Back in 2015, the Greater London Authority launched a scheme through WiredScore – An initiative launched by the Mayor’s Digital Connectivity Rating Scheme.

This scheme gives a clear picture to tenants about the connectivity in their potential offices.

Over the past 18 months, we’ve all seen how imperative technology is – Where would we be without Zoom and Microsoft Teams? Technology plays a huge role in the success of businesses across the UK, not just London.

The capacity for connectivity in any given premises is an extraordinary marketing opportunity when it comes to landlords trying to get businesses to sign up to lease their office space. Commercial landlords and developers need to be aware of how important connectivity is to a property or premises – And a 4G office survey is a fantastic way to obtain this.

Good connectivity, especially when it comes to 4G in more rural areas, is a great asset to a business and will be top of the list of any business looking to secure new premises.

WiredScore provides the connectivity accreditation scheme to help overcome the challenge of proving your premises has the internet connection needed for a business to succeed. A WiredScore rating is a global rating scheme for digital connectivity and helps landlords to assess, improve and promote their premises.

Get in touch

If you’re struggling with wired broadband, and not getting the reliable internet connection you need in your rural business or home, then 4G could be a fantastic option for you.

It can feel like a big jump to give up on your wired broadband connection and opt for 4G – Which is where our Cell Coverage 4G survey comes in.

We can tell you exactly whether 4G broadband would work for you, and which network would be most reliable.

Relocating and moving offices comes with a raft of expense and issues which interrupts the daily workflow and output. Being confident that your team can communicate with your customers and stakeholders is a key consideration.

You can check out a previous blog of ours where we look at a few of our client case studies where 4G broadband was absolutely the best choice.

To see if 4G broadband would solve your Wi-Fi woes, get in touch with us today to arrange your mobile phone coverage survey. Let’s see if 4G broadband is the answer you’ve been searching for!

 

 

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