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Do UK Trains Have the Slowest Wi-Fi Speeds in Europe?

It has been found that trains in the United Kingdom deliver some of the slowest internet speeds across Europe. 

Ookla, the network testing company, analysed the Wi-Fi performance onboard train services across Europe and some Asian rail networks using their favoured service Speedtest.net by collecting data via consumers themselves. Results suggested that the UK does indeed deliver some of the slowest Wi-Fi speeds available on trains in Europe.  

If you’ve ever tried to work on your train commute or while away the time by streaming a show using train Wi-Fi then you will likely already know that Wi-Fi quality across UK rail operators and networks is not particularly strong, consistent or reliable. 

What Are the UK Government’s Plans for Rail Network Connectivity Improvements?

Back in 2017 the government at the time pledged to improve connectivity on mainline train routes by this year, with the aim to provide Wi-Fi and mobile speeds (5G) of up to 1 Gbps. While this may be true of a few rail operators, for most this outcome has not been reached. 

This issue has recently been revisited by the current government as part of their Infrastructure Strategy for the next 10 years, which was published back in June. This strategy includes a commitment of £41m to “introduce low-earth-orbit satellite connectivity on all mainline trains, significantly improving both the availability and internet data connection speeds for Wi-Fi connected passengers“. However, there doesn’t seem to be a clear date as to when this will be delivered.

Which Country in Europe Has the Best Onboard Wi-Fi When Travelling by Train?

According to the data collected by Ookla, there seems to be quite a gap between the best European train operators for onboard Wi-Fi performance and the worst. 

From data taken during the second quarter of 2025, the countries with the top 3 fastest onboard train Wi-Fi were Sweden, Switzerland and Ireland in terms of the median average download speed (64.58 Mbps, 29.79 Mbps and 26.33 Mbps respectively. 

At the other end of the scale, with the slowest on board speeds were Spain, the UK and last of all the Netherlands with median average download speeds of 1.45 Mbps, 1.09 Mbps and 0.41 Mbps respectively. 

So while the UK doesn’t have the absolute slowest onboard train Wi-Fi in Europe, it wasn’t far off. 

The countries with the best upload speeds were similar. You can see how other European countries fared in the graph imagery below for both download and upload speeds, with thanks from Speedest Intelligence. 

Will the UK Rail Network Catch Up With Current Wi-Fi Standards?

If you’re a regular reader of our Geekabit blog, you’ll have seen us talking about Wi-Fi 8 and the advancements this new Wi-Fi standard will be making when it arrives.  

Unfortunately, many rail operators aren’t up to date with Wi-Fi standards and are still using Wi-Fi 4 based connectivity which could be a big part of the problem. Not only this, but 38% are also still using the 2.4 GHz band which is the slowest and most congested. 

Interestingly however, even countries who are embracing more modern Wi-Fi options like using the 5 GHz band are also still underperforming on speed (this can be seen in the likes of Spain and Italy’s speed scores). This could be due to poor satellite or trackside infrastructure causing a lack of pace in backhaul capacity. This is a key factor for onboard performance. 

What Are The Key Factors Affecting Onboard Rail Wi-Fi Speeds?

There seem to be many contributing factors to what causes issues with Wi-Fi speeds across European and Asian rail networks. These include:

  • Construction materials used in train carries
  • Onboard network design
  • Political leadership and policy
  • Adoption of satellite broadband connectivity from LEO satellites

Whilst it’s great that the UK has listed Low Earth Orbit satellites in their Infrastructure Strategy as part of improving connectivity on rail networks, it’s still not going to improve Wi-Fi in tunnels!

You can read the full report from Ookla in much more detail here.

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Broadband Performance: A Must-Have for Estate Agents to Showcase Dream Properties

A recent survey highlights the critical importance for estate agents to offer broadband performance reports when marketing properties, particularly “dream property” offerings.

Recent research suggests that Estate Agents should be focusing on providing home buyers with broadband performance reports if they want to meet the criteria of buyers dream homes. 

The top ranked factor for the ‘dream home’ wish list when looking for a new property was reliable internet.

UK based platform Compare My Move assists home buyers, sellers, landlords and movers with the whole property buying process. They commissioned research with Front Door Comms and OnePoll, creating an online survey of 2,000 adults based in the UK, naturally representative of age, gender and region. 

62% Brits Looking for Decent Wi-Fi When Looking at a Potential New Property

The survey found that 62% of survey respondents put decent Wi-Fi as the number one feature they would want in their realistic dream property. Strong Wi-Fi came above a private driveway and a walk-in wardrobe. 

This would appear to highlight a shift away from fancy frills, instead favouring functional living and everyday essentials when looking for a new property. 

If you’ve ever had your internet go down for a significant length of time then you’ll know how much you rely on that connection. From the obvious things like logging onto your laptop to work from home, to the more taken for granted things like asking Alexa for a timer whilst cooking dinner or trying to listen to music – Having no Wi-Fi is excruciatingly frustrating. 

Since the pandemic when the UK was plunged into the world of working from home and home learning, Estate Agents have seen a dramatic increase in questions about reliable broadband when prospective buyers are looking at new property. 

So it’s little wonder that prospective home buyers want to know exactly what kind of broadband connection they could expect from a potential new home – And if Estate Agents want to make a sale, and Estate Managers want to find a tenant then they need to be providing information that shows the available broadband for that property. 

Reliable Broadband for High End Estate Agency

High End Estate Agents aren’t just matching High Net Worth Individuals with their latest luxury home – They need to give their buyers confidence that they will be moving into a well connected home with strong, reliable broadband. 

Co-founder and MD of Compare My Move says it himself – The results show that “people are prioritising convenience, comfort, and connectivity in their everyday lives. While high-end extras might look impressive on paper, it’s the things we rely on daily – like Wi-Fi and a driveway – that really make a place feel like home.”

And thus, this needs to be reflected in the way that Estate Agents (including High End) and Estate Managers are marketing their properties. 

Is Slow Internet the Dealbreaker That’s Losing You House Sales?

The survey reported above supports previous research from a few years ago when it was found that 20% of people would not buy a property if it had slow internet speeds. 

Similarly, the lack of super-fast internet is often a deal-breaker when it comes to house hunting with many prospective buyers viewing the Wi-Fi connection more important than the number of bedrooms. 

Whilst the size of a property is still important, Estate Agents must now recognise that for many house hunters the quality and speed of the internet is now on par with other deemed essentials. In Scotland and the Southwest, some prospective house buyers value the availability of high-quality broadband above everything else – Even house size. 

Estate Agency and Estate Management clients are least likely to compromise on high-quality broadband when looking for a new home. Decent Wi-Fi was deemed more important than local amenities and space. 

In addition to this, homes for sale that had a worse connection could see Estate Agents selling at approximately £5K less, based solely on whether a home had access to a 300Mbps connection or not. 

How Many Homes Have Access to Full Fibre? 

According to Ofcom, 20.7 million UK homes, or 69% of the total, have access to full-fibre broadband. This represents a significant increase from 17.1 million homes (57%) in September 2023. 

Specifically, Ofcom’s Connected Nations report in July 2024 showed that:

  • Full-fibre coverage has expanded to 69% (20.7 million) of the UK’s 30.1 million homes. 
  • This is an increase of 12 percentage points (3.6 million premises) since September 2023. 
  • Full fibre is more prevalent in urban areas (71%) than in rural areas (52%). 
  • Gigabit-capable coverage, including full fibre and hybrid fibre coaxial (HFC) cable, has reached 83% (25 million) of UK homes. 
  • Northern Ireland leads the way with 93% of homes having access to full fibre. 

SpeedScore from Geekabit Wi-Fi Experts

With over a decade of experience providing connectivity solutions to UK markets, Geekabit saw how house buyers, tenants and hospitality customers are getting more tech savvy and starting to ask Estate Agents and Estate Managers questions about internet speeds and reliability.

Thus, we launched our innovative Internet Connectivity Measurement Platform – Geekabit SpeedScore. 

This gives Estate Agents and Estate Managers a variety of tools to help provide an independent certification of internet speeds and connectivity. Ideal if you’re trying to make a sale by proving the speed and connectivity of a property’s internet. 

Whether it’s a high end luxury property or the dream home of the average buyer, a clear, concise and accurate presentation of a property’s broadband could be the leverage to close that sale. 

You can read more about SpeedScore here. 

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Can Wi-Fi Extenders Just Stop Working?

They can indeed. And it can be handy to know the signs if an extender is about to fail.

Disclaimer: Here at Geekabit, we don’t actually recommend Wi-Fi extenders as a solution to Wi-Fi problems. There are usually other more effective solutions that can be put into place with a little help from Wi-Fi experts like ourselves. However, we also know that people don’t always heed expert advice… So, here are some useful tips to keep in mind if you do go down the Wi-Fi extender route. And if that doesn’t work, you’ll know who to call. 

Just like other electronic devices, Wi-Fi extenders can fail. Whilst they do tend to last a decent amount of time and generally don’t need too much maintenance or repairing, they still won’t last forever. As with anything in the tech world, components will start to wear out and older extender models will become obsolete with the emergence of new technologies. Let’s take a look at some of the main issues that could stop a Wi-Fi extender from working.

Why has my Wi-Fi Extender stopped working? 

There could be a number of reasons why Wi-Fi extenders might stop working earlier than you would expect. The number one reason for a Wi-Fi extender to break down is heat. 

Overheating

Like other electronic devices, Wi-Fi extenders generate heat. However, they don’t have fans or anything else to keep the heta from building up, so rely on passive cooling. This can be a big problem when they are switched on all the time, never getting the chance to cool down. 

To prevent a Wi-Fi extender from failing too soon due to overheating, there are a couple of things you can keep in mind. 

  • Place the Wi-Fi extender in a place where there is plenty of air flow around it e.g. an open book shelf
  • Avoid places where there is less air flow like shelving units, cupboards, cabinets or enclosed spaces

Dust

How often do you clean your Wi-Fi devices and hardware? A simple, regular clean of your Wi-Fi extender can help extend its life. Whilst we wouldn’t recommend taking a Wi-Fi extender apart to clean inside it, it’s definitely worth the effort to check the vents on it and blow away any dust.

New Technologies

As with any kind of Wi-Fi hardware, things do become obsolete over time as new technologies are developed and introduced to the market. 

A popular reason for people to replace their Wi-Fi extenders is to make sure that their extended network is as fast and can handle as many devices as their primary network. 

When should I replace my Wi-Fi extender?

If everything is working to your satisfaction, then there’s no need to replace anything. However, if you’ve been googling ‘do I need to replace my Wi-Fi extender?’ then you’re probably already experiencing problems and looking for the solution! 

Preemptive replacement of Wi-Fi hardware would usually be for crucial network components, for example, your router. Wi-Fi extenders aren’t usually as important, so there’s usually no need to replace them until they break. 

However, if you are relying on your Wi-Fi extender to provide internet access to parts of your home or to devices that must be connected (for example, perhaps a garden office or CCTV cameras) then you may feel it’s more important to stay ahead of problems and replace them before issues arise. 

There isn’t really a set time frame for replacing a Wi-Fi extender – They can last for as long as ten years, maybe more. But there will come a time when internal components will start to fail as they naturally start to degrade. In scenarios like the above where your Wi-Fi extender is fulfilling a vital function, you might want to consider replacing it on a shorter timeframe e.g. every 5 years perhaps or when you notice any reduction in performance.  

Can I tell if my Wi-Fi extender is starting to fail? 

Unfortunately, there’s rarely obvious signs that a Wi-Fi extender is beginning to fail. They tend to work one day, and not work the next. There may be some clues that it’s starting to degrade, which we’ll outline below, but this may not always be the case. 

Possible signs that your Wi-Fi extender is starting to fail:

  • Having to regularly reset the Wi-Fi extender. Whilst doing a factory reset may fix the issue, if you’re having to do this a lot then it’s probably time to consider replacing it. 
  • Difficulty connecting to the Wi-Fi extender. If interference isn’t an issue, but your devices are having trouble connecting or staying connected then it might be time to replace the extender. 
  • Slow internet speeds. If your connection is suddenly slower one day, then there is likely a problem with the extender. Also bear in mind that if your extender is older than your router, then it likely won’t support the latest Wi-Fi technology available to your router, hence causing a slower connection in the extended area. 
  • Dropped connection. If you can connect a device to your primary network, but it drops out when connecting to the extender then there is likely a problem with the Wi-Fi extender. 
  • Error lights. If lights on the extender are the wrong colour, flashing or not on at all then there is likely an issue. Check the manufacturer’s instructions to find out what the lights mean and how to resolve the problem. 
  • Unable to turn the Wi-Fi extender on. It may have overheated, so let it cool down and then try again to turn it on. You could also try plugging it into an alternative outlet. Pressing the rest button may also help with this issue. If after trying these things it still won’t turn on then it’s probably time to replace it. 

How can I help my Wi-Fi extender last longer?

No hardware can last for ever, so eventually all Wi-Fi extenders are going to fill and need replacing. That being said, there are some things you can do to take good care of it and help it to last as long as possible. As we noted above, the most common problems are caused by heat, so the main solutions lie in keeping the gear cool. 

Help your Wi-Fi extender have a long life using these tips:

  • When you’re setting up, always place your Wi-Fi extender in a well-ventilated area. Never place it in an enclosed space like a closed shelf or cabinet. Not only will an enclosed space block the Wi-Fi signal, but it will also cause the extender to get hotter than necessary, which will shorten its life. 
  • Use a surge protector in the same location as the Wi-Fi extender if possible. This can help stop voltage spikes which can cause severe damage to a Wi-Fi extender. 
  • Regularly give the extender a clean and remove dust by dusting the outside of it and blow dust from the vents. Dust build-up can also contribute to overheating.
  • Sometimes firmware updates from manufacturers can help keep performance at its best. If you notice worsening performance then it’s worth trying to install a firmware update (if there is one) to help speed up an older Wi-Fi extender model. 

Is my Wi-Fi extender causing network issues?

Problems with Wi-Fi connectivity and speed are the first clues when it comes to identifying if a Wi-Fi extender is failing or starting to fail. 

Got a unique SSID for your extender? Then you’ll notice right away that you’re having problems connecting to it compared with your primary network. 

Using a mesh network? If you’re using the same SSID and password for your extended network as your primary network or using a mesh network then you might notice you have connection trouble or slow internet speeds when you’re in the extended network area. 

As you’ll remember from our disclaimer at the start of this article, here at Geekabit we don’t recommend Wi-Fi extenders. One of the reasons why we don’t is that they can cause problems for your network even when they’re working. 

One of the biggest problems with Wi-Fi extenders is that they can actually cause interference on your primary network if they’re running on the same channel. So by trying to extend your network to a further area of your house and garden, you could be jeopardising your main network connection. 

This issue is reduced when using a mesh network as they create one big network where devices are seamlessly passed from one extender to the next. However, your bog-standard Wi-Fi extenders can cause real issues with your main Wi-Fi router if they’re operating on the same or overlapping channels. 

If you’re trying to create a reliable network across a large space and finding a regular router isn’t quite cutting it, then it might be time to call in the experts rather than reaching for the extenders. Give our friendly Wi-Fi engineers a call and we can identify the best Wi-Fi solution for your premises.

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Watchdog Bans ‘Fastest Wi-Fi’ Advert from Virgin Media

Is Virgin Media Wi-Fi really faster than its rivals like its advert claims? Touted as misleading customers, their advert making this bold claim has been banned in recent weeks. 

Virgin Media claimed in their advert that they had the ‘fastest Wi-Fi guarantee of any major provider.’ 

Understandably, this ruffled a few of their rivals’ feathers leading to Vodafone making a complaint to the ASA (Advertising Standards Authority).

The watchdog agreed that the information presented by Virgin Media was misleading, by leading customers to believe that Virgin’s Wi-Fi was faster than that available from other providers. 

Virgin were left feeling rather baffled by the decision, insisting that they did indeed offer a faster minimum speed (guaranteed) than its competitors.

The advert was supposed to communicate the message that Virgin customers are guaranteed a minimum Wi-Fi download speed of 30 Mbps. This guaranteed minimum speed is faster than the minimum speed offered by other providers. If Virgin customers find that their minimum download speed was not met, they would then be given a credit towards their bill. 

In comparison to Virgin’s minimum guaranteed download speed of 30 Mbps, Vodafone’s equivalent is 10 Mbps. Hence the claim in their advert, albeit a potentially misleading one. 

Despite Virgin’s explanation, the ASA upheld the complaint from Vodafone and agreed that the information presented in the advert was misleading to customers. 

There is a subtle difference between ‘guaranteeing the highest speed and offering a guarantee which promised action by the advertiser if a minimum speed was not met’ which led to the ASA’s decision to ban the advert. 

They weren’t convinced that the majority of potential customers watching the advert would have understood the actual meaning by the headline claim, but instead would assume it meant that Virgin offered (and guaranteed) they had the fastest Wi-Fi service of all the major broadband suppliers. 

In the ASA’s eyes (and likely Vodafone’s) the claim was not substantiated, therefore leading to the conclusion that the advert was misleading. 

Virgin were told that they could no longer run the advert, and were not to imply that they could guarantee that they offered the fastest Wi-Fi service of all major broadband providers unless of course that was the case. 

Originally appearing on their website on the 3rd July presenting their Wi-Fi guarantee, Virgin further specified that it only applied to customers with access to fibre optic broadband and those opting for their M50 broadband package in which they offer an average download speed of 54 Mbps. 

The guarantee was a promise to give the customer a £100 credit if they didn’t get at least 30 Mbps in each room of their home, following up to 3 Wi-Fi signal boosters to help achieve that minimum speed. 

Virgin remained adamant that their customers would understand the meaning behind the claims in their advert and were both disappointed and surprised that the ASA ruled it as misleading. 

Virgin insisted that they are not the only major broadband provider to promote Wi-Fi guarantees to their customers and even managed to support their claims that consumers understood the meaning of the advert with an independent poll reflecting that the majority did indeed correctly understand what was meant by the guarantee. 

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UK Smartphone Users: Are you Satisfied with 5G Mobile Performance?

UK market research provider OnePoll have recently released new survey data suggesting that 80% of smartphone users who use 5G to get online on their mobile are satisfied with the performance. 

80% of surveyed smartphone users satisfied with 5G mobile service

Commissioned by Green Smartphones (a smartphone comparison website), the poll surveyed 1000 UK based adults who use 5G mobile internet on their smartphone. 80% of the respondents reported being satisfied with both the coverage and the broadband speeds via 5G. 

The other 20% of respondents were split between being dissatisfied (8%) and undecided (12%). 

Over 50% say 5G mobile service meets expectations

The poll also asked the selected UK smartphone users whether the 5G they use on their mobile is faster or slower than they expected.

From those surveyed:

  • 53% said 5G mobile speeds were what they expected
  • 21% said it was faster than they expected
  • 12% said it was much faster than their expectations
  • Another 12% said it was slower than they expected
  • The remaining 2% said it was much slower than they expected

Can 5G live up to the hype? 

Recent news outlets have reported disappointment in the rollout of 5G, criticising the 5G mobile services that are available. 

The survey outlined above from OnePoll would suggest different, with the majority of their respondents reporting satisfaction with their 5G mobile service performance. Only a small percentage of those surveyed reported slower than expected 5G mobile speeds. 

As with most things tech, there is always a buzz and excessive hype with the rollout of anything new. Just like 4G and 3G technology before it, 5G services have been hyped up and over-sold with bit expectations for positive impact on mobile performance. 

Has 5G made fixed line broadband obsolete? No. Are we seeing a 5G-powered driverless car revolution on our roads? No, not that either. 

What we are seeing is an upgrade in mobile capability which is useful and appreciated by both businesses and consumers – Once it’s available to them. 

5G wireless network technology

Let’s not forget that 5G technology still has room to grow so further future improvements are likely. 

The expectation is that 5G broadband speed and network coverage will continue to grow and improve over the coming years. 

And, as is the world of tech, once we’ve welcomed and embraced 5G will open arms, attention will turn to 6G and the wild assertions of the benefits it will bring with it. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. 

Our professional engineers in Hampshire can advise whether mobile broadband could help keep your business connected.

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Boost Your Wi-Fi Speed This Christmas By Not Placing Your Router In This Room

You could be able to increase your internet speed over the Christmas period just by moving your router out of a particular room in your home. 

As schools and businesses slowly come to a close for the Christmas break, you might find your home internet buckling under the increased traffic. Children home from school, friends and family visiting – There could suddenly be many more devices all trying to connect to your Wi-Fi at the same time. 

So making sure your router is placed in the prime position could be vital in making sure Netflix streams don’t buffer, online games don’t freeze and video calls with relatives don’t stutter and fail. 

How Can You Make Sure You Get the Fastest Internet Speeds Possible Over Christmas?

Hands up if you’ve got some kind of new device on your Christmas list? Imagine Santa delivers that new games console, smartphone or smart home gadget – But your Wi-Fi speed and signal can’t handle it.

Have you ever counted how many devices you have in your home that are connected to the internet at any given time? The obvious ones are smartphones, laptops and tablets. But then there’s the TV, online gaming, smart home devices like heating and lighting controls. 

Then add in these new devices and it’s little wonder the Wi-Fi might start to struggle. 

Here are some of our Wi-Fi experts top tips to keep your Wi-Fi quick this Christmas:

  • Never keep your router in a cupboard. We know they’re not the prettiest things, especially if you have an eye for design, but hiding it away in a cupboard is going to affect the strength of the signal
  • Avoid placing your router behind the TV as this can block the signal
  • We know everyone is trying to be savvy with their electric use to keep bills as low as possible, but switching off your router at night isn’t a good idea as it will miss automatic updates (and it won’t save you much money either)
  • Schedule a time once per month to switch the router off and reboot. This can help to clear any issues and keep it working to its full potential
  • Use a tool or app to check what internet speed you are getting. If it doesn’t match what you’re paying for, then give your ISP a call.
  • Place your router in the upright position it’s designed to be in – Not on it’s side or upside down
  • If possible, try to position your router in the centre of your home. This will help to ensure that the signal reaches every room.
  • Try not to place your router near large objects, mirrors or fish tanks as these can all inhibit the signal
  • You might see a decrease in internet speed if you put up your Christmas tree directly over or in front of your router. The lights placed on the tree can, in some cases, negatively affect the signal from the router. You can read more about this here. 

What Room Should You Never Have Your Router In?

There is one room in the home that has the most potential for causing interference to your router signal and wreaking havoc on your Wi-Fi. And that is the kitchen. This is the worst place you could choose to place your router. 

Your router is consistently beaming out signal the whole time it’s on and connected to your ISP. The kitchen has the highest possibility of interrupting this signal due to the appliances kept and used in there. 

Electronics and metal can cause a lot of problems for your Wi-Fi connection. Appliances like washing machines, fridges and ovens are metal heavy and can block the signal from your router if it is placed too close by. 

Appliances and electronic devices that emit their own signal can also cause interference, like microwaves. If your router is placed near the microwave, you will likely notice a big slow down of Wi-Fi every time the microwave goes on. 

Kitchens are not a good environment for your router, even if your kitchen is in the centre of your home. You will get much better signal strength and speed if you place your router in a room away from large appliances and signal emitting devices. 

Stay Connected This Christmas

Christmas is a time for connection – In real life with those closest to you, and online with those that live further afield. Don’t let your router position and Wi-Fi strength be the reason you can’t connect with loved ones this Christmas. 

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