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Small Rural UK Businesses Damaged by Unreliable Broadband

The Federation of Small Businesses recently published a report highlighting how rural businesses are struggling with the ‘cost of doing business crisis.’ Not only are these rural businesses facing growing energy costs and problematic transport links, but they are also being hit with unreliable broadband. 

Could your business function without reliable broadband? 

Think of all the ways your business, whatever the industry, depends on a strong internet connection. How much disruption would unreliable broadband cause to your business? Effective internet access has become as vital as other utilities to businesses and homes – Yet businesses run from a rural area don’t appear to have a connection they can rely on. 

The report highlighted a range of issues these small rural businesses are facing, but here at Geekabit our focus is always on connectivity. This report illustrates that for small rural businesses:

  • Almost a third (32%) report issues with the reliability of their broadband (in comparison to 17% of urban businesses).
  • Twice as many rural businesses reported that unreliable broadband has affected their ability to contact customers (14% vs. 6%), reduced the competitiveness of their business (11% vs. 5%), and led to a loss of business or sales (10% vs. 5%).
  • Only 58 per cent of rural small businesses state that the speed of their broadband is sufficient for their current and future business needs.
  • 43 per cent of rural-based businesses have not yet changed their transport habits because of the insufficient local infrastructure to support electric vehicles (e.g. charge points).

Small rural businesses have a lot to offer their communities and industries. They shouldn’t have to face a loss of sales because of unreliable broadband. 

What Can Be Done for Small Rural Businesses With Unreliable Broadband?

There are a few different recommendations from the FSB to help tackle the negative impact of poor broadband connections on small rural businesses.

Update the Government USO

One recommendation from the FSB for tackling the issue of unreliable broadband in rural businesses would be for the government to update their current USO (Universal Service Obligation) minimum requirements for both upload and download speeds.

The current minimum requirements in the governments USO is 10 Mbps download speeds and 1 Mbps upload speed. The FSB doesn’t specify in their report what the updated speeds should be, but with the average download speed being approximately 79.1 Mbps we would think the USO needs to be higher than the 10 Mbps download speed deemed to be decent enough. Indeed, the European Union has plans for the universal download speed to be 100 Mbps by 2025. 

UK law states that every home and business has the right to a decent, affordable broadband connection, which is currently the 10 Mbps stated in the USO at a price of no more than £48.50 per month. 

But is that 10 Mbps download speed enough for a small rural business to function? Of course, it does depend somewhat on what type of business it is. A small boutique shop that only sells to customers in person might not need as high a connection as a photography and video editing business. 

Unfortunately, that USO hasn’t even managed to reach every UK location. There are tens of thousands of premises still unable to access download speeds of 10 Mbps due to their remote location – Largely due to the costs involved to create the necessary infrastructure. These places find themselves unable to connect to fixed line or fixed wireless services, whilst also being out of reach of suitable 4G/5G coverage. Making the necessary upgrades to these areas could cost hundreds of thousands of pounds if not into the millions. 

For this reason, just raising the minimum download speed in the USO isn’t going to be a magic fix for all rural businesses struggling with ineffective broadband. The infrastructure needed to really make a difference will take time and money to implement. Remember that this is also funded by the industry itself – Currently ISP’s BT and KCOM – Who have already committed to big legal and financial responsibilities by supporting the government’s USO scheme. 

At the end of the day, every business, including small rural businesses, deserve – And have the legal right to – decent broadband. And perhaps the USO figure of 10 Mbps isn’t cutting it now that we are doing business in a more connected world. A ‘decent’ broadband connection needs to reflect the individual needs and digital demands of individual businesses. Amongst other things, businesses need a strong connection to:

  • Communicate with customers – Online presence is essential in this day and age
  • Take online and mobile payments – Very few people pay using cash, and more customers are opting to pay via their smartphones
  • Send and receive large amounts of data 
  • Utilise E-commerce websites and ordering
  • Transmit orders to warehousing 
  • Connect via video conferencing

Project Gigabit Budget

The government has been trying to shrink the gap between the USO minimum speeds and the average internet speeds enjoyed in other areas with their Project Gigabit rollout. 

This aims to provide nationwide coverage by 2030 (nationwide meaning around 99%). 

The FSB recommends that the DSIT (Department for Science, Innovation and Technology) should take a proportion of the remaining budget allocated to Project Gigabit and use this to help those in hard to reach areas to connect to superfast broadband. 

LEO Satellite Broadband

Let’s not forget the possibility of LEO based satellite broadband like Starlink also being used to help those in particularly problematic areas. 

With more launches planned, this satellite network is only going to grow and could potentially help rural business (and homes) connect to more reliable internet.

The Shared Rural Network

There is also the Shared Rural Network scheme which is putting £1 billion into expanding 4G coverage. The FSB recommends that the DSIT ensures that the target of 95% of the UK having 4G coverage by 2025 is met. 

As part of the Shared Rural Network, our Wi-Fi experts here at Geekabit are helping to implement a rural 4G broadband scheme in West Sussex. 

Through this scheme, West Sussex businesses that are currently suffering from the slowest broadband speeds (10 Mbps or slower) are being supported to get online with an alternative 4G mobile broadband solution.

This 4G solution on offer to the county’s businesses uses 4G mobile data to connect their business premises to the internet in the same way that a smartphone sends and receives information. The solution uses a single, professionally mounted external antenna which is installed at the qualifying property. The external antenna can deliver a 4G signal directly into a newly supplied router, which then projects the connectivity in the form of Wi-Fi around the property, in the same way that conventional broadband works.

This investment in digital structure is part of the council’s plan to support a sustainable and prosperous economy, and businesses are already seeing huge benefits from using mobile connectivity. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. Our professional engineers in Hampshire can advise whether 4G mobile broadband or Starlink Satellite broadband could help your business.

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London Underground: 5G Deployed by Virgin Media O2 UK 

Last month, VMO2 became the last of the four primary mobile providers to begin their deployment of their ultrafast 5G mobile broadband service on the London Underground. 

Their 5G mobile broadband has been deployed on the:

  • Central Line – Between Queensway and Holland Park
  • Northern Line – Between Kentish Town and Archway 

5G Mobile Broadband on the Central Line

If you are a commuter on the Central Line, the Underground tunnels between Queensway and Holland Park now have 4G and 5G services following the new roll out. 

You should experience seamless connectivity when travelling through these stations. 

Nestled between Queensway and Holland Park is Notting Hill Gate Station, which has now been upgraded to be a fully 5G station. This means that Central Line platforms and ticket halls at this station will now have this latest mobile network available. 

The stations at Queensway and Holland Park have now had 4G introduced. 

With thanks to https://www.london-tube-map.info/central-line/ for the image

5G Mobile Broadband on the Northern Line

As a commuter on the Northern Line, you should now be able to connect to 5G from Archway to Tufnell Park stations. 

Kentish Town station will also now have 4G connectivity. 

With thanks to https://www.london-tube-map.info/northern-line/ for the image

Shared Platform from Boldyn Networks 

The same network platform from BAI Communications (Boldyn Networks) is being shared by all of the primary operators.

Transport for London have a 20 year concession deal with BAI. This allows them to build the infrastructure needed for fibre-fed mobile connectivity, and then make it available via wholesale. 

Revolutionised Commuting in the Capital

Having Underground connectivity has long been a dream for commuters travelling around London using the tube. 

Chief Commercial Officer for VMO2, Gareth Turpin, says:

“For the first time, our customers can access the latest 5G mobile services deep under London. This is set to revolutionise commuting in the capital, and in the weeks and months ahead we’ll be rolling out ultrafast mobile services at more Tube stations, in tunnels and on platforms to bring high-speed connectivity to our customers as they travel on the Underground.

This is part of our commitment to upgrading the UK and ensuring customers can access our network wherever they are.”

When will all of the London Underground have 4G / 5G mobile broadband connectivity?

The network coverage is set to expand further throughout this year. 

Back in 2020, earlier work by TfL and other mobile operators meant that there are already 4G services on the Jubilee Line between Canning Town and Westminster stations. 

Last month we saw the additions on the Central and Northern Lines outlined above. 

The target is for ticket halls, platforms and Underground tunnels throughout the London Underground network to have 4G and 5G connectivity by the end of 2024. 

Keep your eyes peeled for further announcements! 

Could Mobile Broadband Be Right For You?

If you think your rural home or business could benefit from 4G / 5G mobile broadband then please get in touch with our Wi-Fi experts. We operate across the South of England out of Hampshire, covering West Sussex, Dorset and the Isle of Wight. We are specialists in designing and deploying mobile broadband networks for those who struggle with the more traditional forms of broadband internet. 

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Discounted Starlink Satellite Ultrafast Broadband for UK Customers

Have you been wondering whether Starlink Ultrafast Broadband could be the internet option for you? Perhaps you have a rural home or business in Hampshire, Dorset, West Sussex or the Isle of Wight and are struggling with more traditional forms of broadband connection.

If they’re not working for you then you might be interested in SpaceX’s UK division of Starlink internet service provider currently offering a 30% discount on the cost of their hardware, making it just £300 for a kit (terminal, router etc). 

How much does Starlink Ultrafast Broadband cost? 

A UK Starlink customer would ordinarily pay £460 for the regular home kit (router, standard dish, etc) plus shipping (£40), and then pay a monthly fee starting at £75. 

This standard Starlink package would get you unlimited usage, latency times of of 25-50ms and advertised speeds of 50-200 Mbps for download and 5-15 Mbps for upload. As the network grows, the speeds may change. 

What is the Starlink offer for UK customers? 

If you’re a current customer or prospective customer of Starlink, then you should have already received an email from them letting you know about their limited time offer on Starlink hardware. 

This offer reduces the price of the kit by 30% and applies to both residential and roaming services. It also reduces the cost of shipping by half down to £20 from £40. 

If you’ve already looked into hardware for a satellite connection then you’ll know that £300 is a pretty good deal! If you’re keen to give satellite broadband a go with Starlink hardware, then now could be the perfect time to go for it – Who knows how long the 30% discount will last. 

If your pockets can delve a little deeper, then take a look into their high performance hardware option. Previously unavailable to UK customers, this kit is now £2,410. 

Why Starlink Ultrafast Broadband?

For a more in depth article about Starlink and what it actually is, head to our previous blog here. 

Starlink from SpaceX uses Low Earth Orbit (LEO) satellites that orbit around the earth at an altitude of around 500km+). 

By next year, they plan to have deployed approximately 4,400 LEO satellites with a longer time to have 7,500 more deployed by 2027. 

Starlink satellite ultrafast broadband is set to continue to grow. 

Install SpaceX Starlink Satellite Ultrafast Broadband with Geekabit

Here at Geekabit, our expert Wi-Fi engineers are ready to install Starlink Satellite Ultrafast Broadband for households and businesses in rural Hampshire, Dorset, West Sussex and the Isle of Wight. 

If your rural business is struggling to stay connected with more traditional forms of broadband then Starlink satellite broadband could be a viable option for you. 

For more information please get in touch with our Wi-Fi experts today. 

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‘Where is the best place to put my Wi-Fi router?’

Is your Wi-Fi router in the wrong place? 

If you’re having issues with your Wi-Fi and can’t figure out what the problem is, one potential problem could be where your router is in your home. 

You would be surprised how many people have their Wi-Fi router somewhere that could cause slow Wi-Fi, internet blackspots and maybe even no connection whatsoever! 

Is your Wi-Fi router in one of these 3 worst places? 

When the internet isn’t working properly, it’s really noticeable. Like when there’s a power cut or no hot water – We’re all very used to this utility just always being there in the background.

And when it’s not working properly, it’s hugely frustrating. Whether you’re on a Zoom call for work and the screen keeps freezing, or you’re trying to binge watch your favourite Netflix show and it keeps buffering in the best bits – Slow, unreliable internet can make things stressful. 

But what if your dodgy connection is purely down to the location of your Wi-Fi router? If that’s the case then you’re in luck – It’s an easy fix! 

These are some of the worst places to put your router that could be suppressing your internet signal:

In the kitchen

The kitchen is full of appliances that could cause interference to your Wi-Fi like the microwave, so it’s a big no-no to place your router in this room. Things made of metal or containing water can cause significant issues with Wi-Fi signal, and you’re likely to find lots of these offending items in the kitchen area. 

Too low down

Putting your router too low down means that the signal it’s transmitting may not reach users’ devices effectively. 

Cramped space

Be honest – Is your router tucked away somewhere, like a cupboard or hidden behind things? We do understand that routers aren’t always the prettiest of things, and might be in-keeping with the design aesthetic of your home. But hiding it away in a cupboard or burying it under other things could well be the cause of your Wi-Fi woes. 

Where should I put my Wi-Fi router?

We’ve told you where not to put it – Let’s take a look at where your Wi-Fi router is going to work to the best of its ability. 

Place your router in a central location, out in the open 

Consider which room(s) you use the internet the most, or where you need the connection to be the strongest. If you work from home, do you have a home office? Where do you stream films or TV shows? Do you have online gamers in your home? 

The general rule of thumb is to place your router somewhere central to your home in an open space – That way you’ll stand the best chance of your Wi-Fi signal spreading throughout your home and reaching everywhere you need it to go. The further away you are from the router, the more signal strength is lost.

If your home office is outside at the bottom of the garden and getting the Wi-Fi out there is a bit of a stretch, you might like to have a read of our blog ‘How do I get Wi-Fi in my garden?’ which we wrote back in lockdown. 

Place your router high up 

You’ll find that your Wi-Fi signal is better the higher up your router is. If possible, install your router approximately 5- 7 feet off the ground. 

Somewhere like a high shelf could work well – But remember it needs to be plugged in and should also be away from windows. 

Your router emits signal out and down, so placing it up high should improve your signal range. 

Place your router away from thick building materials like brick, plywood and sheetrock

Certain types of building material like brick, plywood and sheetrock can hinder your Wi-Fi if you place your router too close to them. Try and avoid putting your router in a location where these materials could cause interference. 

Utilise available hardware and software

If, despite your best efforts, your Wi-Fi still isn’t quite reaching one area of your house then you could consider getting a booster to help you out. 

Also make sure that you keep up to date with software updates so your router is able to work at its optimum effectiveness.

Keep your Wi-Fi secure

Is your Wi-Fi password protected? Don’t just let all your neighbours and anyone passing by gain access to your Wi-Fi. Not only does this put your personal data at risk, it will also make everything slower! 

The more devices that are connected to your router, the slower the connection will be. Odds are you’ve already got a multitude of connected devices in your home as it is – You don’t need the neighbours’ devices too! 

Get in Touch

If moving your router to a new location doesn’t fix your Wi-Fi woes then have a look at some of our other blogs – We’ve got a lots of info on Wi-Fi problems and how to fix them.

For help with business Wi-Fi, large homes or rural internet please do give our Wi-Fi experts a call. We operate out of Hampshire, London and Cardiff covering the South of England.

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Which UK City has the Fastest 5G Speeds? 

Opensignal, an independent global organisation who offer reports and insights into the world’s communication networks, have this month published data revealing the UK’s fastest locations for 5G mobile broadband.

The fastest city for 5G download speeds is Birmingham, coming in at 162.7 Mbps. The fastest region was the West Midlands with 151.4 Mbps 5G download speeds. 

Where does the data come from? 

The numbers in this report come from data collected across hundreds of thousands of devices like Smartphones between November 1st 2022 and January 29th 2023. Primary mobile network operators were then compared across different categories. 

Is 5G faster than 4G?

The study also reported on the uplift in mobile broadband speeds when devices went from a 4G to 5G network in various locations. 

The majority of users found 5G download speeds to be between 3.7 to 5.5 times faster than 4G. The biggest uplift was found in Reading, Berkshire where users enjoyed 5.5 times faster speeds on 5G. London however saw the lowest uplift at a rate of 3.7 times faster than 4G. 

With thanks to OpenSignal for the image 

Is 5G or 4G better in urban or rural areas? 

The report also studied the differences between rural and urban areas when it comes to 5G. You might think that there would be a difference in uplift between these types of areas, but there was actually little difference. For rural areas with 5G, the uplift was 4.7 times faster. In urban areas, the uplift for 5G was 4.5 times faster. 

With this being said, mobile broadband users in urban areas do see significantly faster download speeds on both 4G and 5G networks than those in more rural areas. On 4G networks, download speeds are 23.7% faster (5.8 Mbps) in urban areas. On 5G networks, download speeds are 20.1 Mbps which is 17.6% faster than rural areas. 

5G networks are more limited in rural areas with less coverage. Unsurprisingly, this means that users on a 5G network in an urban area spend more time with an active 5G connection than rural users (9.6% and 6.6% respectively. 

With thanks to OpenSignal for the image 

Where in the UK do users connect to 5G the most?

It will probably come as no surprise that it’s Londoners who are actively connected to 5G networks for the longest.

Unfortunately for us (as we’re based in Hampshire) the South East and South West come very near the bottom of the table when it comes to 5G availability and time spent connected to the network. 

Will mobile network coverage improve in rural areas?

As we mentioned above, the data from this report does reflect on there being a gap between the mobile experience of users in rural and urban areas. 

Thankfully, there is ongoing commitment and work happening to try and improve mobile connectivity in rural areas. 

The UK government and mobile network operators are currently working together on the Shared Rural Network programme to increase the geographic coverage of 4G networks. 

Last year in their 2022 Connected Nations report, Ofcom found that through the SRN and other initiatives, users should be able to get good mobile coverage from at least one operator across 92.2% of the UK. This is a rise of 0.3% from the year before so things are moving in the right direction.

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5G Explained: What is Low, Mid, and High 5G?

As you can imagine, here at Geekabit we’re a bit geeky when it comes to all things wireless. It’s really in the name isn’t it?

Our spare time is often taken up with reading the latest on Wi-Fi and other wireless communications. Which of course includes 5G! We read a lot of information related to our field, but a blog from cwnp.com really stood out to us as an excellent explanation of 5G and how it works. 

We couldn’t resist sharing this info with you too! 

Let’s start with the basics – RF

When we talk about low, mid and high 5G we’re referring to the frequencies used. Radio Frequency (or RF) travels in waves – Just like sound or light! In simple terms, RF waves are non-visible electromagnetic waves. 

Let’s make it easier to understand with a bit of visualisation. Imagine you are sitting on the beach, watching the waves as they hit the sand. If you were to count how many waves hit the shoreline in one minute, that would be the frequency. 

In RF, we measure waves per second rather than a minute, but the premise is the same. 

5G Frequencies

Image from cwnp.com

In the above image from left to right, you are looking at 5G low (purple), 5G mid in the middle (turquoise) and then 5G high at the end (red). 

In the sea visualisation, the higher the frequency, the more water is being moved (the more waves hitting the shoreline). In RF, instead of water being moved it’s data. So the higher the frequency, the more data can be moved. 

There is unfortunately a downside to higher frequencies. Whilst they are able to move more data, receiving and processing that data across greater distances is a challenge. 

5G: What are the low, mid and high bands? 

Let’s take a closer look at each one in turn.

5G LOW

The strategy for 5G low is to use the lower band to provide coverage nationwide. This is because whilst it has lower data rates, it travels further. To enjoy the benefits of 5G lowband, the 5G needs to be standalone. This means not using 5G down and 4G up. 

Here in the UK, Vodafone were the first operator to offer customers a trial of their 5G standalone network in January of this year. Customers who opted in to the trial should see better reliability, coverage and battery life. 

5G MID

In 5G mid band we find the sweet spot. Not only do we get a decent range from this band, but its higher frequency allows us to see 600 Mbps to 1 Gbps speeds down. 

Interestingly, the 5G mid band is very similar to Wi-Fi frequencies and travel in a similar way. Where it differs to Wi-Fi is thecarriers ability to transmit at a higher power levels. This means that you can use much weaker signals to a better effect than Wi-Fi. 

This 5G mid band is aimed for use in urban areas, city centres and suburbs. 

5G HIGH

The 5G high band is extremely high throughput (how many units of information a system can process in a given amount of time). This band could see speeds of 10Gbps. 

Unfortunately, because it is such a high frequency, it doesn’t travel well at all. This band works best with ‘line of sight’ as almost any obstruction can significantly block the signal. 

You’re most likely to see this 5G high band in city centres where a mast or tower is put on the tallest building to transmit the signal, and receivers or antennas are put on the roofs of other buildings giving a clear line of sight between the two. 

You can see a visual representation of the 5G low, mid and high bands in the image below, again from cwnp.com with thanks. 

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2023 and Beyond: Wi-Fi Alliance Says All Roads Lead to Wi-Fi 

According to the Wi-Fi Alliance, 2023 is set to be a transformational year for Wi-Fi. The industry is expected to see new use cases, innovation and plenty of opportunities for growth. Needless to say, our Wi-Fi experts here at Geekabit are excited about what’s to come! 

Despite socio-economic disruption on a global scale, the progress of Wi-Fi has raced ahead in recent years. In fact, is there a wireless technology that has advanced faster than Wi-Fi has recently? We’d go as far as to say probably not. 

To further get to grips with the Wi-Fi trends and see the opportunities all mapped out, head to the Wi-Fi Alliance’s recently released blog. 

The great thing about Wi-Fi is that its wireless arsenal keeps growing, which in turn leads to more opportunities for innovation and growth. 

Wi-Fi and Matter

One of these recently added wireless standards is Matter. Wi-Fi is an intrinsic part of the new Matter standard for IoT. We’ve blogged before about Matter and its role in Smart Home standards. We can see that 2023 will be the beginning of an interoperable smart home era. You can read more about Matter from the Wi-Fi Alliance’s stance here. 

Wi-Fi and Matter go hand in hand perfectly. Matter offers the interoperability, and the Wi-Fi delivers standardised and secure IP-native connectivity for IoT devices across the board. 

Most use cases will be supported, and whilst it will begin with smart home IoT, future years will see it expanding into industry and enterprise spaces. 

Wi-Fi HaLow

Last year we also saw a bit of a breakthrough with Wi-Fi HaLow. This is still little known so if you’re wondering what is Wi-Fi HaLow –  It operates in the 900MHz band, offering twice the range, a more robust connection and greater power efficiency than the 2.4GHz and 5GHz bands. It’s known as IEEE 802.11ah and you’re likely to see more of it in 2023. 

It’s actually been defined as a Wi-Fi standard and certificated by the Wi-Fi Alliance since 2026, but after financing on a large scale in 2022, the first Wi-Fi HaLow device was launched at the beginning of this year. The device was a security camera purported to have obstacle-penetrating signal and battery life able to last years. 

We’re really excited to see what’s more to come from Wi-Fi HaLow – Keep your eyes peeled!

Wi-Fi and the Expansion of the 6GHz Band

Another leap forward in the world of Wi-Fi in 2022 and set to continue this year was the acceleration and global adoption of the 6GHz band. According to the Wi-Fi Alliance, this new band is available in 60 countries with more than 1200 Wi-Fi 6E devices launched in commercial markets. 

For industries that require Wi-Fi for stadiums, arenas, campus networks and healthcare, the market for Wi-Fi 6E is set to expand. Due to their need for high-density connectivity applications and support, we’d expect to see Wi-Fi 6E become a big part of these networks. 

However, despite there being 1200 Wi-Fi 6E devices (according to Intel) not all of these commercially available devices are Wi-Fi Certified. This is an integral part of Wi-Fi as an eco-system so we’d expect to see more products on the market with Wi-Fi certification. 

Wi-Fi and Location Based Services

Location Based Services are also worth a quick mention when talking about Wi-Fi innovations and things to keep an eye on during 2023. 

As with most things Wi-Fi, a lot of effort goes into constantly developing and improving the devices and standards available on the market. 

These improvements and innovations in 802.11 standards-based tech will mean that Wi-Fi based location services will be driven down to as small as 10cm accuracy in the future. 

Watch this space! 

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UK Starlink Broadband Speeds Rise

Global leader in network intelligence, Ookla, also well known for their free web service on network performance analysis Speedtest.net, have published their latest data for the last quarter of 2022. 

Their latest study reports on the internet download, upload and latency performance for UK customers (as well as other countries) using SpaceX’s Starlink Low Earth Orbit (LEO) ultrafast satellite broadband. 

The report found that the Starlink satellite broadband speeds are on the rise. 

What is Starlink?

You can read more about Starlink on one of our previous blogs here. 

Starlink satellite broadband is made up of a constellation of approximately 3680 low earth orbit satellites. By next year they plan to have 4425, and then 7500 by the end of 2027. 

Here in the UK, a customer of Starlink can expect to pay a £460 fee for the regular home kit (standard dish, router) plus £40 shipping and then £75 per month for the ‘standard’ plan. On the standard plan you can expect unlimited usage, fast latency times (25-50ms), downloads of between 50 and 200Mbps and uploads of between 5 and 15Mbps. 

As the network continues to grow, it’s possible that the speeds will change. 

Remember though – Speeds can differ out in the real world and aren’t always the same as the performance advertised by the ISP. 

Starlink Speeds

Back in the second quarter of 2022, the report showed that Starlink’s average download speeds had fallen between then and the year before in the UK and other countries including France, Germany and USA. Here in the UK speeds had dropped by 19%. 

Thankfully, the data from the last quarter of 2022 shows that speeds are starting to rise again. 

But speed isn’t the only thing to look for. A good user experience is also about consistently lowering latency, and Starlink seems to have lowered the latency from an average of 36-39ms to 53ms. Remember with latency, the lower figures are faster!

What Were Starlink’s UK Broadband Speeds Over the Last Year? 

Below are the download, upload and latency speeds for each quarter between 2021 and 2022. You can see that latency was about the same figure for about a year, before improving over the last quarter of 2022. 

You can also see how upload and download speeds were increasing quarter on quarter Q2 2022 where they both dropped. The latest figures for Q4 2023 appear to show the upload and download speeds starting to improve once again. 

This could be the increase in the number of LEO satellites being launched. As the network gets bigger and more LEO satellites are orbiting earth, we could see Starlink satellite broadband speeds continue to increase as well as improved latency.

Q4 2022

Download 96.79Mbps

Upload 12.40Mbps

Latency 53ms

Q2 2022

Download 85.07Mbps

Upload 10.72Mbps

Latency 39ms

Q4 2021

Download 121.94Mbps

Upload 13.96Mbps

Latency 36ms 

Q3 2021

Download 111.66Mbps

Upload 16.02Mbps

Latency 37ms

Q2 2021

Download 108.30Mbps

Upload 15.64Mbps

Latency 37ms

Starlink Satellite Broadband for Rural Areas

We’ve written before about how transformative satellite broadband can be for more rural areas – Both homes and businesses. 

These clients are likely to struggle with the standard fixed line broadband options, and even some mobile (4G/5G) services. For people who live and work in rural areas, the speeds above that Starlink satellite broadband can offer are going to be gladly received compared to the other much slower options. 

Get in Touch

If you are interested in how Starlink satellite broadband could help your home or business, please get in touch with our Wi-Fi experts today. We work out of Hampshire, London and Cardiff offering Wi-Fi solutions to transform your connection. 

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4G and 5G Mobile Broadband Antennas: Frequently Asked Questions

Last week we blogged about 4G and 5G antennas – How to choose them and how to install them. If you are planning to choose and install your 4G/5G mobile broadband antenna yourself, then you might end up asking one or more of the below commonly asked questions. 

As always, if you’re feeling unsure about which antenna you need or how best to install it, then perhaps consider calling in the experts.

Otherwise, let’s have a look at some of the questions that might arise when you’re installing a new 4G/5G mobile broadband antenna. 

4G/5G Mobile Broadband Antennas – Frequently Asked Questions and Handy Hints

Q: My antenna works better on a window than it does outside – Why is this?

Unfortunately when it comes to installing 4G/5G mobile broadband antennas, the most logical solution isn’t necessarily the right one for your property. Hence why sometimes you might find that despite doing everything correctly, you find that your signal and data speed is better indoors (e.g. from your smartphone) than it is the correctly positioned external antenna. This could include getting a better signal and speed from an antenna on a window rather than the top of your property. 

If you find yourself in a situation like this, then the best course of action is to understand the signal readings and bands being used as best you can at various locations around your property. 

Remember that; 

  • Mobile signals can be affected by lots of things – Such as reflections from environmental objects and even the weather. 
  • The router you use can also mix things up by automatically switching bands which could result putting you on one with a slower speed. 

The best way to get an idea of how your antenna and router are responding to the signal is to test different locations around your property and take some measurements. 

Q: How do I know which is the best mobile service for my area? 

There are a couple of ways you could go about this. If you have a friend or colleague on a different network to you, then you can ask to borrow their smartphone and test out the broadband speed in different locations. 

For accurate results when doing this, try to ensure;

  • You test out all the available networks 
  • Use a smartphone that is as up to date as possible 
  • Use a handset on a Pay Monthly SIM (they are less likely to have data restrictions that a PAYG)

You could also consider calling an expert to carry out these tests for you. Our friendly and knowledgeable engineers can visit your property (home or business) and perform no-obligation tests to ensure that a suitable 4G signal and speed can be achieved at your property, and advise on the best equipment and hardware to attain optimum speeds. We do this with specialist signal analysers that provide printable reports showing the best setup.

Q: What is Carrier Aggregation (LTE Advanced) and does my router need it? 

Carrier Aggregation, or CA, means that the router can boost performance by combining several different radio spectrum bands at once. 

You should find that most of the latest 5G networks and urban 4G deployments support CA. 

Unfortunately it’s possible that some rural areas are not reached and so are not supported. However, it’s wise to buy kit that does support CA to ensure you are covered. You should get support for a good selection of bands and speeds from modern mobile routers.

Some things to look out for;

  • Devices that support the 3GPP release 10 standard (they also support LTE-Advanced).
  • From Release 12 and onwards, CA became much more refined.
  • 5G features tend to start from Release 14 and onwards.
  • LTE Categories – These can help you to identify the theoretical peak downlink and uplink speed of a 4G modem. The higher the category, the higher the download/ upload data handling capacity. Remember though, these are theoretical peaks and even on the best networks with optimum signal, lots of CA and capacity you might still not reach that peak.

Q: How do I know which connector I need for my 4G/5G mobile antenna? 

Wouldn’t it be simple if all mobile routers and antennas came with the same external port type? Unfortunately, they don’t – In fact, some routers don’t even allow external antennas! 

Before buying your kit, make sure that both the router and the antenna are compatible with each other in terms of connectors and sockets. 

Types of connector you are likely to come across are:

  • SMA (most common)
  • TS-9
  • CRC9
  • RP-SMA
  • TNC
  • BNC
  • N-Type
  • MMCX
  • FME
  • U.FL.

Already bought the kit and found that the connectors don’t match up? Don’t panic – You should be able to buy an adaptor cable to convert two different types of connector. 

Q: What is a CELL ID and how can I use it to fix performance issues? 

A CELL_ID is the number your device will show for the mast or tower that it’s getting it’s signal from. So where you might not be able to see what band is being used (some devices and apps won’t show you this information) you can still see what the CELL_ID is and whether it changes. 

If the CELL_ID number changes, this means that the signal is coming from a different source. This could indicate that the band has also changed. Monitoring this information can help you work out any issues with performance. 

Q: I’ve got bad signal with good speed, and bad speed with good signal – What is happening?

Unfortunately, a good signal doesn’t automatically mean good speed. We know, it doesn’t seem fair does it?

The reason this can happen is that you could be receiving an excellent signal, but the band you are connected to is congested with lots of users. 

You could also have great signal, but little capacity to carry data through not enough spectrum frequency. 

It also works the other way – You could have a poor signal but find you’ve got decent speeds. Yes we know it seems bonkers. Mobile signals can be affected by various factors so the best thing to do is to keep on testing until you work it out! Or call in the experts and let us do the hard work for you. 

Q: I can see I’ve got good mobile signal from the antenna, but I’m still having connection problems – Why? 

Remember that your connection is only as good as your router. You could receive a strong, fast signal to your correctly located antenna, but the Wi-Fi (ie. the signal from your router to your device) is poor, resulting in connection problems. 

Your mobile broadband router needs to be able to take the signal from your antenna and transfer it to your device. You can find more tips on how to fix common Wi-Fi problems (like your router location) on our blog. 

How do you know whether it’s the antenna that’s the problem or the Wi-Fi? The easiest way to test where the issue is, is to plug your device into the router through a LAN port. If the signal and connection is still poor, then it’s your antenna. If the signal and connection is strong, then the problem lies with the Wi-Fi. 

Hopefully this blog has helped iron out some of the commonly asked questions when it comes to installing a 4G/5G mobile broadband antenna and some of the issues you might run into. 

If you are still feeling unsure about whether 4G/5G mobile broadband could be the right option for you, or you would like some expert help with choosing and installing the kit, please get in touch with our Wi-Fi experts today! 

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How To Choose and Install an External 4G or 5G Mobile Broadband Antenna

Like with so many of our utilities, we only really notice them when there’s a problem or they’re not working properly. Wi-Fi is just the same! Just like when the power goes out, if your Wi-Fi is on the blink then you know about it – And it is so frustrating! 

Whilst most people are lucky enough to connect to superfast broadband through a wired connection, there are also many rural homes that cannot access and connect to broadband or internet in the same straightforward way. 

Here at Geekabit, we work with lots of people – Businesses and homes – who struggle with the more traditional ways of connecting to the internet and have to turn to mobile broadband through 3G, 4G and 5G. 

And again, many people are lucky to have a business or home within range of a strong enough UK mobile broadband network.

‘Could I benefit from an external antenna?’

There are some more remote rural homes and businesses that find themselves struggling to connect to mobile broadband too. If your business or home is:

– Unable to connect to a decent fixed line ISP 

– Within range of a mobile broadband alternative but find it unstable on various operators

Then you might find it beneficial to get an external antenna installed. But which one do you need? 

Are External Mobile Broadband Antennas Easy to Install?

In terms of actually installing an external antenna, it’s actually pretty straightforward. All you need to do is choose a high, stable location on the outside wall of your house near the roof, and screw the antenna on. Remember to make sure it’s pointing in the right direction (ie. towards the nearest mast). 

You might also choose to mount your antenna on a pole to raise it higher than your house. If you’re going for this option, always make sure that it is stable and won’t cause any damage to the building you are mounting it to. It’s also worth liaising with your local authority before installing a large pole as in some areas, a tall pole could be in breach of planning rules. 

You will also need to drill the cable into the house – It’s very important to avoid any other electrical cables and water pipes whilst you are doing this as well as sealing up the holes afterwards. 

It’s also pretty important to keep the position of your router in mind. Will it be placed near the where the cable feeds into the building? Ideally, the cable between your antenna and router needs to be 5 metres or less otherwise you could find yourself struggling with interference and/ or signal loss. 

If that all feels a little daunting then you can hire a professional installer to do the job for you – Our expert Wi-Fi engineers here at Geekabit can do just this! We operate out of Hampshire, London and Cardiff.  

Whilst the physical aspects of installing an external antenna are quite straightforward, it’s not always easy to choose the right kit. The radio spectrum is variable by nature, which makes it very dependent on your environment. You might manage to install the antenna but not get the outcome you were expecting. 

What antenna you need depends on your specific location and needs. This blog will outline some of the options that could be right for you. Sometimes it’s a case of trial and error to find the right antenna for you – But that’s where it might be best to leave it in expert hands. 

‘Do I need an Omni-directional or Directional antenna?’

When it comes to installing an external antenna, the first thing you need to decide is whether you need an Omni-directional antenna or a Directional antenna. 

Choosing a Directional antenna

If you know where your nearest mast is and have a clear line of sight, then the Directional antenna might be the one for you. Whilst it’s weaker in other directions, the Directional antenna will have higher reception in one direction, hence why it works well for a clear line of sight with the mast or base station. This is often the better choice if you live or work in a rural area. 

What problems can you have with a Directional antenna? 

Using a Directional antenna can run into issues if the station is congested or goes out of service. E.g. during upgrades. 

Choosing an Omni-directional antenna

If you live or work in a more urban, built up area and aren’t sure where the nearest mast is then an Omni-directional antenna could be the better option for you. Whilst they have a lower overall gain, they are able to attract similar reception from all directions. Because the Omni is looking at a wider area, you may find that it provides better reliability. 

Generally, if you are finding and installing an external antenna yourself, then the Omni-directional antenna is probably the one to try first. 

What problems can you have with an Omni-directional antenna? 

It’s possible that because it’s looking at a wider area, the Omni could attract more interference. If you are able to utilise a well positional Directional antenna then you could get better performance that way. 

‘How much power does my external antenna need?’

So you’ve decided whether you need an Omni-directional or Directional antenna. What do you need to consider next? 

You’ll notice that antennas have gain figures in dB / dBi – This is how the power of the antenna is measured. 

In simple terms, the gain of an antenna is the relative measure of its ability to direct radio frequency energy in a certain direction or pattern. What do the gain (dB / dBi) figures on an antenna mean?

We could go into a lot of complicated detail here, but seeing as we’re writing this blog for someone looking to buy and install their own external antenna, we’ll keep it super simple. 

Basically, the higher the gain (dB / dBi) the better the antenna’s performance and range. Obviously, the higher the gain, the more expensive the antenna will cost. 

When you are at this stage of choosing your antenna, it is worth knowing what bands your mobile operator uses so that you can ensure how the different gain values given for an antenna correspond to the spectrum band you will be using. 

‘Choosing an external antenna – What are the challenges?’ 

As we said above, when you are installing a new external antenna, it’s really important to know:

  • Where and which direction the signal is coming from 
  • How strong the signal is
  • Which bands are being used in your local area by local operators

These are some of the biggest challenges you’ll face when installing your antenna. 

‘How can I find out the spectrum information I need to choose an antenna?’

If you go online to mobile operator’s websites you can find coverage checkers (Vodafone, Three UK, O2 and EE (BT)), but these can be rather vague and not always accurate. It’s worth comparing to what Ofcoms Mobile Coverage Checker says too.

Perhaps the best way to identify which bands are being used by your local operator is to download a relevant app or look up the mobile network details on your Smartphone or router. 

These apps will often just tell you the band number for your own operator rather than tell you the spectrum frequency. You’ll find that operators tend to own several bands, but usually use one band for national connectivity. 

What are the most common 4G Mobile Bands in the UK?

800MHz (Band 20)

900MHz (Band 8)

1800MHz (Band 3)

2100MHz (Band 1)

2300MHz (Band 40)

2600MHz (Band 7)

Remember that 5G uses a different band model and is currently only deployed on the 3.4GHz band. 

‘How do I know where my nearest mast is for installing my new antenna?’

So you’ve made sense of the bands on offer in your area from local operators. Next you need to work out where your nearest mast is and whether it’s the most appropriate for your location. Unfortunately it’s not always the option that looks most logical! 

When you’re choosing the most appropriate mast for your use, you need to consider the following:

  • Forms and features of local land surfaces (artificial and natural)
  • Local surroundings
  • Operator choice

There are apps and websites that can help with this such as Mastdata.com and Cellmapper.net. The Opensignal app could also be of use.

Did you know that operators also have sharing agreements with each other? Just to make things a little more complicated. For example, there is a sharing agreement between Vodafone and O2 as well as between EE and Three. What does this mean? Well it means that a mast could be serving more than one operator. 

How do I use signal strength information to position my external antenna?’ 

If you are able to gain an understanding of signal strength in a few different measurements, then you are more likely to position your antenna correctly. 

Signal strength is measured in quite a few different ways, so we’re going to just focus on a few that you are most likely to encounter. These are:

  • Received Signal Strength Indicator (RSSI)
  • Reference Signals Received Power (RSRP)
  • Reference Signal Received Quality (RSRQ)

These measurements are given by a negative dBm (decibel milliWatts) value. In this situation, negative values are actually good (most of the time). They are negative because they represent tiny yet positive numbers on a logarithmic scale, making them easier to consume. For example, -100dBm would be 0.0000000001 mW.

What is a good RSSI signal? Essentially, the closer to 0 dBm, the better the RSSI signal (although it does get more complicated past a certain point with diminishing returns of data speed). An example of excellent 4G RSSI signal would be -65 dBm. A poor RSSI signal would be -85 dBm. 

RSRP works on a similar scale to RSSI, where an excellent 4G RSRP signal would be -80 dBm.  

RSRQ operates on a very different scale, which means that an excellent signal is anything from around -10 dB (not dBm) and a poor signal would be -20 db.

Interestingly, most mobile modems are able to maintain a pretty fast data connection using a poor signal. Problems may arise however in more rural areas where speeds are slower and stability poorer due to the distance from a mast. 

What factors are most likely to affect signal strength? 

  • Distance to mast
  • Interference from competing signals
  • Router band switching
  • Physical obstacles in the environment like buildings, tall trees etc
  • The weather

Of course, these factors are not in your control, but you need to bear them in mind when positioning your antenna in order to get the best signal possible. 

Feeling confident about choosing and installing your external antenna?

If you are about to choose and install an external antenna to improve your 3G, 4G or 5G mobile broadband signal, then hopefully this blog has given you some of the basic information you need to make your decisions. 

If you’re still feeling a bit daunted, then why not get in touch with one of our Wi-Fi experts? We’ve been installing mobile broadband for clients in and around Hampshire, Cardiff and London for a while and can help identify which antenna solution would best suit your needs. Get in touch today! 

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