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Broadband Home Network Satellite Broadband Satellite Internet SpaceX Starlink
New Dish and Router for Satellite Broadband Service Launched from Starlink

Back in March 2021, we first wrote about Starlink and what it was all about (you can read that original blog here). Now, we’re writing about the next development in all things Starlink with a third-generation in terminal hardware for us in homes. This global constellation of Low Earth Orbit (LEO) broadband satellites from SpaceX will see it’s latest generation of hardware offering better durability for customers on standard plans and higher performance in terms of speed.

What is Starlink Satellite Broadband?

If you skipped the link above to our original blog, then here are the main things to know about Starlink. 

The Starlink network is currently made up of approximately 5,077 LEO satellites, with plans to add around 7,500 more by the end of 2027. 

How much does Starlink satellite broadband cost?

The regular home kit costs £449 plus £20 shipping fee, consisting of the standard dish, router etc. UK customers then pay £75 per month.

How fast is Starlink satellite broadband?

On the standard package, you could expect:

  • Fast latency times of 25-50ms
  • Circa 25-100 Mbps download speeds
  • Circa 5-10 Mbps upload speeds

Currently, only new customers opting for the standard residential plan will be able to get this new third-generation kit. 

GEN3 Starlink Terminal Hardware – What’s New?

Last week, Starlink updated their website with this new third-generation terminal equipment including dish, router and the other bits needed to get you online. Not only are these GEN3 items cheaper to manufacture, they are also touted as providing better performance for new customers. 

So what are the improvements with the new Starlink hardware? 

Dish:

  • The new dish is bigger, also coming with an improved environmental protection rating of IP67 (up from IP54)
  • It comes with a wider field of view (110° up from 100°)
  • The antenna (or dish)  has a default configuration with a simple manually oriented kickstand where it can receive a signal just by facing the sky without obstruction (instead of automatic motorised rotation)

Router:

  • Wi-Fi 6 support is now included with the new router (improved from Wi-Fi 5) (although it’s worth noting that only support for WPA2 encryption is listed, instead of the usual WPA3 you tend to find with Wi-Fi 6 kit)
  • It is now a tri-band device (instead of dual band)
  • The router has 2 Gigabit Ethernet ports (instead of an adapter)
  • It has improved durability with water resistance rating of IP56 (up from IP54)

Are there any disadvantages with the new Starlink hardware?

After we’ve talked about all the pros, there are a few things to note with the new hardware that might be considered cons. 

  • The new third-generation router is not compatible with mesh systems that are not their own which means you need to use their second- and third-generation mesh nodes.
  • The power consumption of the new dish has increased from 50-75W to 75-100W, which could impact your electricity bill. (As a comparison, one standard router tends to use between 7 and 15 watts on a fixed line broadband connection. 

For full details of the new Starlink Kit Specifications, head to their website. 

by admin
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Event Internet Event Wi-Fi Live Events Mobile Broadband Hire for Events Satellite Broadband Satellite Internet Starlink
Client Highlight: Starlink Satellite Broadband Hire for Winchester Bonfire and Fireworks

Our November started with a bang, getting muddy working as technical support to Winchester’s largest one-day annual charity event, Winchester Round Table’s Bonfire and Fireworks. Geekabit’s CEO has been heavily involved with this event for many years, volunteering time and expertise. 

This year we joined the team of volunteers to lend them our Wi-Fi expertise to help make the event a success through seamless connectivity and reliable broadband across an external network.

This event regularly raises in excess of £60K – A phenomenal community effort, and one that everyone involved should be immensely proud of. There are so many great causes and vital work that this money will go towards in the local community of Winchester and we couldn’t be more thrilled to have volunteered our time and expertise to be a small part of that.

Why does a bonfire and fireworks event need a wireless internet connection?

You might be thinking; what does a Bonfire and Firework event need Wi-Fi for anyway? Well, this is no ordinary bonfire and fireworks night. Every year, Winchester Round Table hosts around 20,000 people for an evening of entertainment, food, drinks, and of course the legendary bonfire and fireworks spectacular.

An event of this scale calls for reliable connectivity, and that’s where Geekabit came in. We have a wealth of experience and expertise in the area of remote internet and events, and so we were more than happy to volunteer to this great cause.

Starlink Satellite Internet for Events

20,000 people can place a great strain on the local cellular mobile towers, and so we turned to a more modern, low orbit satellite solution that would sidestep these issues.

We installed a temporary network across the main fireworks site, using Starlink satellite internet as our connectivity backhaul.

Event Wi-Fi Network – Ubiquiti

Using a variety of Ubiquiti point-to-point links, we spread the network out across the important parts of the fields, and used several outdoor grade wireless access point solutions from the Ubiquiti UniFi range in order to reach the retailers on-site.

This meant that the Starlink internet we provided could reliably aid the event control room on the night as well as help run the operations and production areas.

Food Traders Payments through Starlink Internet

It even provided connectivity for the on-site food festival traders so they could power their payment terminals when mobile reception would be very minimal, ensuring smooth and fast transactions.

Ticket Booth Internet Connectivity for Events

The event also offers ticket pick-up on the day from temporary event Ticket Booths based in two outside locations in the city centre. Due to the volume of people that need to pick-up tickets, it’s not possible to borrow a building or utilise a shop as the crowds and the queue would be too big.

This therefore makes it necessary for the booth to be in a location that will cause as little disruption as possible. Due to the outside location of the ticket booth, and the nature of the service it is providing, it’s necessary for there to be a reliable internet connection. 

Geekabit made this possible using two Starlink Satellite Broadband temporary event installations, which enabled solid laptop, tablet and mobile access to live spreadsheets, order information, customer service emails and social messages throughout the day of the event.

Starlink Satellite Broadband Provides Vital Connectivity for Outdoor Events

A reliable internet connection throughout the day of this event was vital for production purposes and the smooth running of critical processes, which Starlink Satellite Broadband provided.

Working with Winchester Round Table Bonfire and Fireworks was a privilege and a pleasure. Year on year there are more things that require a wireless connection to ensure the smooth running of an event, and we hope to be on hand again in the future to help this to happen.

For more information on our Event W-Fi services get in touch with one of our Wi-Fi experts and we can show you how we can help make your event a success.

Get in touch here.

by admin
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Uncategorised
2 Year Delay for Extending 4G Mobile Cover in UK Rural Areas

It’s been reported that the government has been warned by Three UK, O2 and Vodafone that the first phase of their project to extend 4G coverage (mobile broadband) is at risk of being delayed by 2 years. 

Led by the mobile industry, this £1 billion project named the Shared Rural Network aims to increase 4G mobile broadband coverage to 95% of the UK by 2025. 

What is the Shared Rural Network?

The Shared Rural Network is funded by public funding (£500 million) and the operators themselves (£532 million). The project involves sharing existing masts in certain areas as well as building and sharing new masts led by demand in other areas. 

The 95% target relates to 4G mobile broadband coverage services being available from at least one of the operators. For the same date of 2025, the prediction for the completion of the Shared Rural Network for all operators is only 84% ie. the availability of 4G from all operators in certain geographic areas. 

The aim of the Shared Rural Network is to help extend 4G coverage to reach:

  • An extra 280,000 premises in the UK 
  • An additional 16,000 km of road
  • More ‘in car’ connections on 45,000km of road 
  • 1.2 million premises with better indoor coverage

Each individual operator will aim to reach a level of 90% geographic coverage, but targets vary slightly depending on where in the UK. 

4G coverage from at least one mobile network operator:

England – 98%

Scotland 91%

Wales – 95%

Northern Ireland – 98%

4G coverage from all mobile network operators combined:

England – 90%

Scotland 74%

Wales – 80%

Northern Ireland – 85%

How do you define the minimum 4G coverage? 

Adequate 4G coverage is defined by Ofcom as having the minimum amount of signal strength to be able to achieve 95% probability of making and completing successfully a 90 second telephone call, plus a 95% chance of getting at least a 2 Mbps download speed.

What is causing the delay to the project?

The Shared Rural Network project has several targets to meet along the way of achieving the overall goal. 

One of the first targets they need to meet is by June 2024, when coverage improvements in ‘partial not-sport areas’ need to be complete. By this deadline, 88% of the UK’s landmass should be covered by 4G. 

Ofcom have also set their own deadline of 2027, by which time improvements in ‘total not-spot areas’ should be completed. 

It’s this June 2024 deadline for 4G coverage across 88% of the UK and partial not-spot areas that mobile operators have asked the government for a 2 year delay for. 

The reasons behind this delay are thought to be:

  • The Covid-19 pandemic (the 2024 target was agreed prior to the first lockdown)
  • Up to 500 day delays to gaining planning permission for new sites (there are often objections for the building of new mobile masts from residents on those areas)
  • The planned merger of Vodafone and Three UK (but this being a contributing factor to the delays is denied by both mobile operators)

EE has actually already built many new masts in rural areas, but as yet there is no agreement to share access to them. EE are focused on upgrading their existing sites, and any new masts being built will be part of the Shared Rural Network’s publicly funded new masts being built to be shared. 

What do the mobile operators have to say?

Spokesmen from Three UK, Vodafone and O2 all reiterate that they are on track to deliver 4G geographic coverage under the Shared Rural Network project by the target of January 2027. 

Three was the only operator to allude directly to a request to the government for more time, stating the difficulties encountered throughout the pandemic, causing delays impacting the June 2024 target. 

Vodafone insists that 4G has already been successfully introduced to rural areas of the UK as part of the project due to complete in January 2027 and they remain committed to their targets.

O2 are also confident that they will be meeting or come close to meeting their individual targets, remaining in contact with others in the industry as well as the government. 

Interestingly, according to the government, all mobile operators are on track to meet the targets. The progress of the Shared Rural Network is due for a review by the regulator next year, so at that stage we might see some changes to plans, targets and current timescales.

There are many factors that can interfere with plans when it comes to projects in mobile infrastructure. Sometimes they struggle to achieve the end goal at all, let alone by a certain time. Things like getting planning permission, securing new sites, getting a power supply to them and fibre backhaul (the core of a network) can all cause challenges and delays. Add in the fact that much of this particular project is based in rural areas and these become very real challenges to overcome. 

The government have tried to help with these issues by introducing new legislation, including:

  • Sharing infrastructure
  • Upgrading existing sites
  • Making masts taller

However, these are yet to be added to the Electronic Communications Code by Ofcom as they await going through a consulting process before they can be adopted into the latest update. 

Media coverage of this delay, including statements from the mobile operators, can be found on the Telegraph website here and is behind a paywall. 

by admin
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Broadband Broadband Speed Connectivity Download Speed FTTP
Fixed Broadband Speeds: Europe vs UK 

Opensignal, the leading global provider of independent insight and data into network experience and market performance, have recently released a new study looking at fixed broadband speeds across Europe (28 countries).

The data published in this research finds that the UK has placed quite poorly when judged against its peers. For downloads, the UK is around the middle of the table, but closer to the bottom for uploads. 

How do they collect the data?

The results collected are based on crowdsourced data (data collected from a large number of sources direct from customers), in this case from consumer speedtests. 

For this reason, they don’t necessarily paint an accurate picture of network capability or availability. However, as the data has been collected in the same way across all the countries looked at, the results can offer some insights into the speed of fixed broadband across Europe. 

The data set in this study was collected between the 1st April and 27th September 2023. 

How does the UK compare to Europe when it comes to fixed broadband speed? 

Download Speeds

Coming out on top with the best broadband speeds from the data collected, both France and Spain scored a median average download speed of 121 Mbps and 114.4 Mbps respectively. 

The UK sits in the middle of the table with a download speed of 66.1 Mbps.

Coming slowest was Greece with a slow download speed of 36.5 Mbps. 

Upload Speeds

Spain again topped the table for upload speeds with an average of 91.4 Mbps. They were closely followed by France with an average upload speed of 88.5 Mbps. 

UK were found towards the bottom of the table with an average upload speed of just 20.6 Mbps. 

Again right at the bottom of the table was Greece, with an average upload speed of 7.3 Mbps. 

Opensignal-UK-vs-EU-Broadband-Speeds-Q3-2023

With thanks to Opensignal for the imagery.

Why are UK download speeds slower than almost half of Europe? 

When looking at the results found, we need to consider that much of Europe is already using full fibre FTTP coverage. The UK is behind these European countries, which goes some way to explaining the results of this data set. 

Don’t fret though – There is good news! The UK are on the path to rapidly catching up with their European peers, but these things take time. 

Although Opensignal is one of the better organisations for collecting and analysing this type of data, remember that performance testing of this nature doesn’t always tell the entire story.

by admin
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Wi-Fi Wi-Fi Advice Wi-Fi Help Wi-Fi Issues Wi-Fi Problems Wireless Network
Why Does My Wi-Fi Randomly Stop Working?

And more importantly, how can I fix it? 

There’s little more frustrating than your Wi-Fi going down. Whether you’re working from home and mid Zoom, streaming your favourite show or gaming with friends – If your Wi-Fo goes down it’s an urgent problem to solve as soon as possible. 

Much like a power cut, when there’s no Wi-Fi we really feel it’s absence. And much like flicking the light switch on and off, we head straight for the hardware when we’re trying to figure out what the problem is. 

What to check on your hardware when your Wi-Fi stops working

  • Are the router and any other units plugged in and switched on – Are the lights on? 
  • Is every relevant cable properly connected?
  • Are any external antennas linked to the router fastened correctly?

Checking for disconnected cables that have been unplugged, disconnected or damaged could be a straightforward fix for your Wi-Fi woes.

If it’s an intermittent problem, then look for a ‘strangled’ cable. This is a cable that might be getting squashed underneath furniture or has perhaps been nibbled by a pet. 

If you’ve checked all the cabling and hardware and things look okay – What’s next?

How to check if it’s a Wi-Fi problem when your internet connection goes down

If everything is powered-on hardware wise, then the next thing to check is your Wi-Fi and whether the signal is being broadcasted. Find a device and try to connect to your Wi-Fi. 

  • Is your network being broadcast – Is it in the list of possible networks to connect to?
  • Can you connect to your network on the device?

What to do if your network is not being broadcasted or you cannot connect to the network

If one or neither of these things is happening, then the problem could be with your wireless source. You could try resetting the power on your equipment ie. turn your router off for 30 seconds and then turn back on again. 

You may even need to replace your router. If yours is leased from your Internet Service Provider (ISP) then get in touch with them to see if they can either help reset it remotely or get you a replacement. 

What to do if your network is being broadcasted and it says you’re connected, but you still have no internet connection

If you can see that your network is being broadcasted and you are able to connect to it, then check the signal strength in various locations (ie. where you need a connection).

What should my Wi-Fi signal strength be? 

In an ideal world, your Wi-Fi signal would be above -68 dBm.

For general internet access (not voice or video calls) then you could probably manage at -72 dBm. 

Anything below that level would probably cause problems, and you would likely need to be considering alternatives to solve your signal coverage issues. 

These alternatives could invoice:

  • Additional access points
  • Extender / mesh extender

Be cautious with signal extenders – These should only really be used as a last resort. This is because in order to keep the wireless link between the extender and main router, they use up considerable bandwidth. 

You could instead try a tri-radio router and implement multi-radio extenders or mesh nodes. This could enable you to use one channel for your network and another for end device access.  

How to measure your Wi-Fi signal

To measure your Wi-Fi signal and check if you have enough coverage, there are a couple of ways to do this. 

Measuring Wi-Fi signal on a laptop

If you have a laptop, you can check the stats of your wireless interface, or install a wireless measuring tool, like WinFi Lite. 

Measuring Wi-Fi on a smartphone

If you have an android smartphone, you can install a wireless signal measuring app, like “WiFiman”, or if you have an Apple device, you can install the “Airport” app and use it to scan the signal strength.

Measuring Wi-Fi signal strength

Using the tools above, you will be able to not only measure your own network but also neighbouring networks and how they are affecting yours.  

It’s nigh on impossible to be unaffected by an external 2.4 GHz network. If you can, try to use the 5 GHz spectrum. This network has more channels for you to use and thus a lot fewer interfering networks, even in residential areas. 

Bear in mind that in locations like apartment complexes, even the 5 GHz spectrum can become congested but is still generally the better option. 

An even better option would be the 6 GHz channel, but it’s likely that your devices will no longer support it in the not so distant future. 

If your Wi-Fi coverage seems fine, it could be your network usage causing internet problems

If your hardware looks okay, your network is broadcasting and you can connect, and your coverage looks good, then it’s time to consider your network usage. 

At the time you were experiencing internet problems, consider

  • How many people were connected to your network
  • What they were using the internet for 

It’s quite likely that your router wasn’t built for the demands of multiple video conferencing calls on your work laptop, a show streaming on Netflix, plus online games being played on the iPad. 

That’s a considerable amount of traffic for it to process and could cause things to get a bit unpredictable connection wise. 

If this is a common usage demand, then it may be time to speak to you ISP and see if you can upgrade your router and package. Think about whether it would be worth upgrading to hardware that supports Wi-Fi 6.

You could also consider installing additional access points to help ease the burden on the main router. 

Another potential solution is to skip the Wi-Fi element altogether, and plug your device into the router via an Ethernet cable. Hint: THis is also a great way of testing whether the issue lies with the internet connection itself or how the Wi-Fi signal is being transmitted. 

‘I’ve tried everything and my internet still won’t work!’

Okay, we get it, by this point you would be really frustrated. You’ve checked the hardware, you’re connected and coverage is fine, network usage is low – Yet there are still network problems! What else could be causing your internet connection to be unreliable and unpredictable? 

It could be wireless interference issues. 

Many routers we use in our homes support only 2.4 GHz communications. The problem with using that range is that many other manufacturers use those channels for other pieces of equipment because it’s cheap and long ranging. 

Things that could be interfering with your Wi-Fi signal are:

  • Baby monitors
  • Wireless video security cameras / doorbells
  • Microwaves
  • Motion detectors as part of an alarm system

These are just a few common examples, there are many others that use the 2.4 GHz band and could cause interference problems. To get a full picture of what’s going on, you could need a spectrum analyser.

There are of course other possible forms of interference as well. Where is your wireless router located? You should avoid:

  • Shutting it in a cupboard
  • Placing behind a large bit of furniture
  • Too much metal close by (cabinets, fridges, etc)
  • Mirrored windows 
  • Painting walls with magnetic or metallic paint

We have a whole article on how to avoid interference – You can check it out here. 

Could it be your naughty neighbour? 

As we must consider all possible options – Could it be that your neighbour is doing naughty things to your internet connection? 

Unfortunately, it is a possibility that your neighbour is deauthenticating your network. This means they are using external wireless equipment to pose as your network and then start sending deauthentication packets to your users. In other words, telling devices that are connected to your network to get off every time they leave and try to reconnect.

It’s very hard to catch this happening unless you have the proper knowledge and tools. Fortunately, some access points can detect these attacks and report them like cloud-based solution access points.

Is there anything else that could be causing my Wi-Fi problems?

So far we’ve checked:

  • For hardware problems
  • Whether your network is being broadcasted
  • Whether your Wi-Fi is transmitting a signal
  • How strong your Wi-Fi signal is / coverage
  • Network usage
  • Wireless interference
  • Naughty neighbours

That’s a pretty comprehensive list. If none of these are causing your internet problems, then it could be the integrity of your internet connection. 

How do you check the integrity of your internet connection?

Use one of your devices to check to see if you are getting an IP address. This is something you could try first, but if you checked the connection using an Ethernet cable (for example, a desktop computer that’s connected directly to the main internet connection (router) via cable) and everything was fine then your main internet connection is unlikely to be the issue. 

Things to check:

  • Do you have an IP address?
  • Can you ping your gateway?
  • Do you have DNS?

If you don’t have an IP address:

Have a check of your network stats and verify if you have a proper IP address. If you don’t, then try to register again to your home network. To do this you can simply just restart your router. 

If that doesn’t work, then try resetting your DHCP server. Most of the time, it’s to do with the home router. If you’re not using a router, then whatever you are using – restart that. 

If restarting it doesn’t work then check your DHCP configuration or give your ISP a call. 

If you do have an IP address:

If you can see that you do have a proper IP address, try to ping a public site like google.com. If that fails, try to ping a well-known public IP address like 8.8.8.8. 

If that works, then there may be an issue with the DNS that you have configured so you could try using public DNS servers, like 8.8.4.4 or 8.8.8.8. 

If a ping to a public IP address fails, then that indicates that the problem is either in the path between your home router and the ISP or something in the ISP itself.

It’s not you, it’s them

Sometimes it’s not anything to do with any of the potential problems we’ve discussed above. Sometimes it’s a problem with your Internet Service Provider and there is simply an outage on the service that you are trying to access.  

This can be for a few different reasons. 

Perhaps you have been disconnected because your street or building has a problem in the distribution panel. A cable could have been cut or damaged somewhere in the network during construction or roadworks or something similar. 


It could also be a problem with the ISP infrastructure. If they are experiencing issues in their client management system, then this would stop you accessing the service. 

If you’ve tried all of the above and nothing has helped, then it’s probably time to give your ISP a call and see if the problem is their end of things. 

Good luck! 

by admin
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3G 4G 5G Mobile Broadband Mobile COnnectivity Mobile Network Mobile Network Experience Report Mobile Phone Coverage Mobile Phone Survey Mobile Provider
Which Is The Best Mobile Network for 4G/5G in the UK 2023?

Opensignal, the leading global provider of independent insight and data into network experience and market performance, last week published their latest report on Mobile Network Experience for the second half of this calendar year.

Their reports and insights are the independent global standard for understanding the true state of the world’s communications networks based on measurements of real user experience. 

The Mobile Network Experience Report is based on crowdsourced data (the process of obtaining data from a large number of sources in order to generate insights). It was gathered from users on hundreds of thousands of devices, including smartphones. 

Data was collected between the 1st June and the 29th August 2023. This latest report looks at mobile broadband services (4G and 5G) from the 4 primary UK mobile operators and how they compared across various categories. The operators are:

  • EE
  • Vodafone
  • O2
  • Three UK

Which network delivered the best mobile broadband performance? 

Overall, the best networks seemed to be EE and Three UK. 

In this study, it mostly looked at the combined performance of 3G, 4G and 5G networks. However, it did look at some 5G connections individually. 

In 1st Place

The most awards went to EE. They won 7 of the categories, and came joint top on 3 others. This is slightly less than last year, when they won 8 categories and came joint top in 5. 

In 2nd Place 

Three UK took 2nd place, which matches their top performance in other studies for availability and download and upload speeds on 5G. 

They also came joint top for 5G Video Experience and 5G Live Video Experience. 

The Winners by Category

You can see which of the various categories were won by which network in the infographic below. 

You can see that O2 were the bottom of the pile with just one award, which was joint with all 3 of the other networks for 5G Availability. 

Vodafone had just one award (for Voice App Experience) along with 4 joint winnings for Video Experience, 5G Video Experience, 5G Live Video Experience and 5G Availability. 

Opensignal-uk-mobileawards-H2-2023

With thanks to Opensignal for the graphic detailing the categories and winners. 

Download Speed Experience – All Mobile Connections

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
EE4047.7
Three UK34.535.4
Vodafone2725
O220.919.3

Download Speeds – 5G

NetworkDownload Speed H2 (Mbps)Download Speed H1 (Mbps)
Three UK205.5237.7
Vodafone114.3100.6
EE99.5122.3
O27775

Upload Speed Experience – All Mobile Connections

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
EE9.39.8
Vodafone88.2
Three UK6.36.2
O25.15.1

Upload Speeds – 5G

NetworkUpload Speed H2 (Mbps)Upload Speed H1 (Mbps)
Three UK17.517.3
EE15.916.9
Vodafone14.914.9
O29.89.8

UK Availability % – All Mobile Connections

Network% UK Availability H2% UK Availability H1
Three UK99.199
EE98.598.3
Vodafone97.597.3
O297.397

UK Availability % – 5G

Network% UK Availability H2% UK Availability H1
EE10.69.8
Three UK10.310.6
O210.18
Vodafone109.7

Summary

You’ll see from the data above that performance leaders EE and Three UK have actually lost some of their download speed in comparison with the first half of the year (H1). For EE, this meant a drop from 2nd to 3rd place in the 5G download performance category.

The availability of 5G performance (measured using the % of time spent on a 5G connection) improved across all networks with O2 delivering the biggest overall increase despite being near the bottom for the majority of categories. 

Unfortunately, it would seem that their merger with Virgin Media (VMO2) hasn’t shown to have had much of an impact on performance as they remain the lowest rated mobile operator across most of the categories which remained a common trend over recent years.

It’s good to note that as with most pieces of research, studies of this nature do have their limitations. The data set, as mentioned above, was crowdsourced meaning that this app-based data can be affected by various limitations and factors such as the location of the device and the various plans being used on those devices. 

It also doesn’t allow a solid baseline as there are no common bases across hardware and environment. 

So remember that collected data and testing performance in this way may not always give a complete picture. However, Opensignal are one of the more reliable organisations when it comes to analysing data such as this. 

Which mobile network operator are you with – And would you agree with the results? 

by admin
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4G Broadband Cable Fibre Broadband FTTP Mobile Broadband Ofcom Project Gigabit Router Universal Service Obligation USO Wi-Fi
Average UK Broadband ISP Speeds Hit 69.4Mbps, Ofcom 2023 Study Finds

This month, Ofcom published their last report into ISP performance in terms of UK fixed line broadband. This report revealed that the average download speed has risen from 59.4Mbps (last year) to 69.4Mbps now. Upload speeds also increased from last year’s 10.7Mbps to 18.4Mbps now. 

However, there is unfortunately still a gap between broadband speeds in urban and rural areas. 

Ofcom 2023 Study on UK Broadband ISP Speeds

Study data was collected during March of this year using custom routers and ISP supplied routers installed inside customer’s homes. It’s a highly accurate method of data collection, and gathers information at router level during idle periods of usage. For these reasons, it stops the influence of slow Wi-Fi and local network congestion. 

It’s worth noting that this research focused on the larger ISP’s, restricted by the small sample size. Also, don’t forget that speed test results don’t automatically equal network availability! 

For example, currently:

  • Fixed line ‘superfast broadband’ (30Mbps +) are available to almost 98% of the UK
  • ‘Gigabit capable’ networks (1000 Mbps +) cover over 76% (using both full fibre FTTP and Hybrid Fibre Coax lines) or 56% with just FTTP.

Let’s not forget about ADSL

ADSL is still used by up to 3 million lines. Although this is mostly in areas where there are few other alternatives, FTTC still remains very popular (15.6 million active lines) in locations where there are gigabit-capable connections available. 

In reports like this one from Ofcom, speed testing figures can be dragged down by customers still using slower copper-based ADSL2+ and FTTC lines (up to 20-24 Mbps and 40-80 Mbps respectively). 

Whilst the take up of faster connections is increasing, there are some customers who will be reluctant to to upgrading. This could be due to:

  • Cost of upgrades to a faster connection (faster services are quite often more expensive)
  • Not knowing that there are alternatives available
  • Fees for exiting a contract
  • A fear of switching

What are the UK Median Download and Upload Speeds?

In 2023, the average download speed was 69.4Mbps and upload speed was 18.4Mbps.

The report from Ofcom shared data on real-world average speeds for different types of connection:

  • ADSL2+ – Average download speeds during peak times as well as across 24 hours ranged from 11.2 to 1.7 Mbps. 
  • FTTP – Average download speeds during peak times as well as across 24 hours ranged from 34.7 to 66.8 Mbps. 
  • Cable – Average download speeds during peak times as well as across 24 hours ranged from 134.5 to 1,137.1 Mbps. 
  • Full Fibre – Average download speeds during peak times as well as across 24 hours ranged from 74.8 to 919.8 Mbps. 

Remember that performance can be affected by a number of things. Connections that use copper wire (FTTC, G.fast, ADSL) suffer with signal loss over distance. Results can also be affected by things like:

  • Network congestion
  • Traffic management
  • Service Faults
  • Poor home wiring

FTTP May Not Actually Be Slower Than Cable

Although the figures from Ofcom’s report seem to suggest otherwise, Cable might not actually be faster than FTTP. 

Firstly, the ‘fixed superfast product take up’ reflects the percentage of UK customers that have chosen a package with download speeds of 30 Mbps or more. 

Gigabit ‘cable’ download speeds may look like they are higher than FTTP, but that could be down to the provider (Virgin) setting its profile speeds as faster than their advertised rates. 

Therefore, FTTP is not necessarily a slower technology than cable. 

Rural Connections Still Falling Short

Unfortunately some rural areas and even digitally disadvantaged urban areas are yet to be reached by ‘superfast’ connections. 

Sadly it is harder to make an economic case for the investment in remote rural areas, meaning that the commercial roll-out of gigabit-capable networks has been rapid in urban areas and at a much faster pace than rural areas. 

There is still a big gap between performance in urban and rural areas. This could be reflective of the influx of commercial FTTP builds within cities and towns. 

In Ofcom’s report, the data on this was limited as it only looks at the two most common rural broadband technologies. These are FTTC and ADSL. Unfortunately, copper ADSL lines in rural areas tend to be much longer than ones in urban areas, making them less reliable and more prone to signal attenuation. 

When looking at the peak times of between 8pm and 10pm, the report from Ofcom presented a difference of 26% between the average download speed in urban and rural areas (70.3 and 56 Mbps respectively). It’s worth noting that the average download speed has increased from last year for both rural and urban areas. In March 2022, there was a 585 difference between speeds, so perhaps the gap is slowly closing. 

Could the Universal Service Obligation Help Rural Wi-Fi?

The Universal Service Obligation (USO) sets a minimum download speed of at least 10 Mbps. Anyone who is not getting this could consider using the USO to improve their connection. This doesn’t happen automatically unfortunately – It needs to be requested. 

Interestingly, provider BT/EE are using 4G devices to help tackle anyone not achieving speeds in line with the USO. Whilst it can be transformative for some connections, it doesn’t work for everyone so an alternative may be needed. 

One possible option would be FTTP, however this is often too expensive to deploy under the USO and still won’t solve the issue in that last 1% of premises. 

How Will Project Gigabit Help Rural Areas?

Project Gigabit is a £5 billion project from the government, ensuring that ‘gigabit-capable’ broadband services (1 Gbps +) reach at least 85% of UK premises by the end of 2025. The aim is to have nationwide (99%) coverage by 2030. 

Much of this funding is being used on that final 20% of premises in hard to reach rural and semi-rural areas. Great news, but it will take time to deliver and see the benefits. 

How Can You Resolve Broadband Speed Problems?

Unfortunately, sometimes broadband speeds do fall below the initial estimates for your line. But did you know that Ofcom’s Voluntary Code of Practice for Broadband Speeds can help you to resolve any problems with internet speeds that arise and are not in line with the estimates a member ISP provides on connection performance during the order process. 

Which ISP’s are Ofcom members of the Voluntary Code of Practice for Broadband Speeds? 

  • BT
  • EE
  • Plusnet
  • NOW TV / NOW Broadband
  • Talk Talk
  • Utility Warehouse
  • Sky Broadband
  • Zen Internet

When you are in the ‘sign up’ stage, you can use the code to obtain more information on connection speeds. If these then fall below what was guaranteed and expected, it can help you to exit that contract if things don’t improve. ISP’s are allowed one month to resolve the issues, and if at that stage there is still a problem then the customer can walk away from the contract with no penalties. This ‘right to exit’ can also apply to phone and TV bundles that were purchased along with the broadband.  

You’ll have noticed that only the larger ISP’s are members (apart from Vodafone which is noticeably absent!). Many of the smaller ISP’s don’t sign up due to the costs involved with adapting to Ofcom’s code being too high. 

If you want to read more and see the data in full, you can find the full Ofcom Report for 2023 here. 

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Researchers See Through Walls With Wi-Fi 

New technology recently engineered by scientists at UC Santa Barbara using Wi-Fi signals has enabled people to see objects and read letters through walls.

Your initial reaction to this is probably one of two things:

  1. Wow – Amazing! What a breakthrough
  2. Well this seems like a potential privacy issue further down the line

How have Wi-Fi systems been used to see through walls?

Researchers from UC Santa Barbara developed this system where the edges of solid objects on one side of a solid barrier ie. a wall, can be traced from the other side using WI-Fi signals. This includes letters of the alphabet. 

Imaging the letters individually, in one experiment this technology was used to work out the word ‘believe’ from the other side of a wall, deciphering the letters one by one. 

They did this using 3 standard Wi-Fi transmitters. Over a particular area, these Wi-Fi transmitters sent wireless waves. The imaging was based on measuring the signal power received by a Wi-Fi receiver grid via receivers mounted on a movable vehicle. 

3 transmitters you say – Would that not be triangulation? One of the researchers on this project states that triangulation is not being used. Instead, each transmitter is merely providing a different viewpoint, illuminating the area from different angles. This approach helps to reduce the chance that one of the edges they are detecting will not fall into a ‘blind region.’ To leave a signature on the receiver grid, they need to be ‘seen’. 

The key to the success of this tech system using Wi-Fi signals to see through walls is their edge-based approach. Triangulation in this instance would not perform well. 

How can objects be tracked using Wi-Fi signals?

This tech system is based on the principle of Keller’s Geometric Theory of Diffraction (aka The Keller Cone). 

Keller introduced his Geometrical Theory of Diffraction (GTD) in the 1950s. The development of this theory was revolutionary, as it explained the phenomena of wave diffraction entirely in terms of rays for the first time, via a systematic generalisation of Fermat’s principle. In simple terms, it explains the process of a wave bending around an object (or obstacle) and how it spreads out across a particular space. 

Using the principle of this theory, the system can interpret what could be on the other side of a wall. 

Why is seeing through walls with Wi-Fi something new?

Scientists have actually been attempting to do this for a while, years in fact. This particular team at UC Santa Barbara have been working on this since 2009. This latest engineering breakthrough is significant because it was previously thought that anything as complex as reading the English alphabet through walls using Wi-Fi signals would be too difficult due to the complexity of the lettering. 

Indeed, using Wi-Fi for imaging something still (like letters) has been a challenge due to the lack of motion. However, they seem to have overcome this issue by tracing the edges of the objects.

Back in July, we saw a similar tech engineered by researchers at Carnegie Mellon University where they tracked a 3D shape as well as human bodies moving in a room using Wi-Fi signals. 

Seeing Through Walls With Wi-Fi – What will it be used for?

Assuming that this tech system matures and is put to wider use, we might find it useful for a few different applications: 

  • Crowd analytics
  • Identifying individuals
  • Boosting smart spaces 

Is the resolution high enough? 

Resolution on imagery can be improved by increasing the signals to higher frequencies. However, this would also increase the propagation loss so there would be a trade-off on energy.

This is likely where future experimentation will lie, as researchers and scientists look to explore this energy trade-off as frequencies and propagation loss increase.  

Is it just edges of objects that can be detected? If this tech system of looking through walls with Wi-Fi signals is going to be widely adopted then depth sensing would also be useful. This can be achieved by using a wideband signal for transmission. 

The experiment spoken about in this article was designed to showcase the performance of everyday radio signals, using 802.11n Wi-Fi which is narrowband. However, the framework could easily be expanded to utilise wideband signals too. 

What challenges could ‘seeing through walls’ with Wi-Fi face?

As we stated at the start of this article, some potential issues that could arise from using Wi-Fi signals to see through walls relate to privacy and security. 

Thus, this could have an effect on how successful this new tech system could be. 

Could cyber criminals use this technology in part of an attack? Could law enforcement officials abuse this technology in some contexts?

We wrote on this topic of Wi-Fi seeing through walls back in January, about a similar piece of research that used ‘dense pose’ from Wi-Fi, using Wi-Fi signals as a human sensor and a way to map the position of human bodies using AI. You can read it here.

What are your thoughts on this – We’d love to know! Which camp do you sit in – Amazing Breakthrough or Privacy Nightmare? Get in touch on Facebook, X or Instagram. 

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4G 5G Broadband Fibre Broadband FTTP Project Gigabit Rural Broadband The Shared Rural Network Wi-Fi Wireless Network
52% of UK Covered by Full Fibre Broadband, Ofcom Summer Study Reveals

With what is likely to be the last of the hot weather for this year, Ofcom have shared the results of their summer 2023 study looking at UK fixed broadband and mobile coverage.

The study reports that Full Fibre FTTP access in the UK has risen by 4% from January 2023 to 52% coverage. 

It has also found that 75% are now within reach of a gigabit-capable network, which is an increase of 2%. 

In addition to this, 76-85% of premises can now get an outdoor 5G connection from at least one operator (an increase from 73-82%). 

Ofcom Summer 2023 Report

This latest report from the communications regulator features data collected between May 2022 and May 2023, including that of their Spring Connected Nation’s update back in January 2023. 

This most recent report is based upon the coverage and service availability information from both fixed line UK Internet Service Providers and Mobile Network Operators. 

Overall, the UK’s coverage of fixed “superfast broadband” (30Mbps+) remains unchanged at 97%, while 15.4 million homes (52%) can now order a Fibre-to-the-Premises (FTTP) service via various networks (up from 48%).

Key Figures from Ofcom Summer 2023 Report

Gigabit

75% of the UK (that’s 22.4 million homes) can now access Gigabit-capable (1Gbps+) services (up from 73% or 21.9m). 

This figure is higher than that for FTTP due to the majority of the gigabit connectivity coming from Virgin Media’s upgrade to their existing HFC network. In dense urban areas, there is a lot of overbuild between HFC and FTTP. 

What about the last 20% in the hardest to reach areas? The UK Government’s £5 billion Project Gigabit programme aims to improve the above figure so that gigabit coverage is extended to at least 85% of UK premises by the end of 2025 (and 99% nationwide by 2030). 

Premises Still Without ‘Decent’ Broadband 

‘Decent’ broadband is based on a download speed of at least 10Mbps and 1Mbps upload. The number of premises that cannot access this is currently 428,000 which is 1.3% of the UK. 

However, if you include wireless connections via 4G, 5G and Fixed Wireless Access, this number drops down to 62,000. 

4G Mobile Networks

Geographic coverage of 4G wireless services across mobile network operators (EE, Three, O2, Vodafone) has remained about the same, with a range of 80 to 87%. 

Although it’s a slow process, these figures will be improved upon by the Shared Rural Network agreement – A £1 billion project to change things for rural users. 

5G Coverage

There’s still a way to go when it comes to 5G coverage in the UK. The Ofcom Summer 2023 report shares that 76-85% of UK premises can now get outdoor coverage from at least one operator, however when looking at outdoor coverage by all operators put together it drops to 12-22%. 

Voice and Text Coverage

Full Ofcom Summer 2023 Report

We’ve included a few summaries for your perusal but for more detailed information with all the facts and figures you could ask for, download the PDF of the Summer 2023 Update on Connected Nations via the Ofcom website here. 

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Have 5G Download Speeds Fallen in Your Region?

Global leader in network intelligence and connectivity insights, Ookla have revealed via their Speedtest.net platform that 5G based mobile broadband download speeds have fallen over the past year in most UK regions. 

However, despite this fall in 5G download speeds, the overall data speeds for both 4G and 5G have increased. 

Speedtest.net from Ookla is a popular testing service for broadband and mobile network performance. This latest research is based on data collected between the second quarter of 2022 and 2023. 

It found that overall, users have seen a mild increase in their download speed in 10 out of 12 UK regions, across all types of mobile broadband combined.

The highest increase was by 23.4% in the North East, with the lowest increase being in the Yorkshire and Humberside region at 3.9%. (There were a couple of exceptions where the changes were too small to be of note in the South West and Northern Ireland). 

5G Download Speeds Show Statistically Significant Decline

When the study looked at just the data for 5G download speeds, it became apparent that 9 out of 12 UK regions had users with a statistically significant decline. 

3 of these regions experienced a decline of more than 20% in 5G download speeds with another region closely behind:

  • Northern Ireland – 21.65%
  • East Midlands – 21%
  • South East – 20.7%
  • Yorkshire and Humber – 17.8%
Ookla-5G-Speeds-by-UK-Region-Q2-2022-to-2023
With thanks to Open Signal for the graphics

What Can Cause a Decline in 5G Download Speeds?

Typically, we might see a decline like this due to a combination of network maturity and rising customer take-up. Over time, this can cause network congestion, putting pressure on capacity. 

Thankfully, we can combat these issues with technological advances. For example, Ofcom’s future plans are to release more 5G spectrum. We can also benefit from the evolution of 5G technology, such as Standalone 5G. Future improvements like this will help with issues causing declining 5G download speeds. 

How Much Time Do People Spend With an Active 4G/5G Connection?

Ookla research has also found that the proportion of time users spent with an active 4G/5G connection has increased. With the improvements we’ve seen recently with coverage, coupled with the gradual shutdown of 3G (with 2G to follow).

The biggest increase of time spent actively connected to 4G/5G was in Wales (a rise of 4.5%). The smallest increase was 2.4% which was in Yorkshire and Humber. 

Time Spent With Active 5G Connection Also on the Rise

Unsurprisingly, the time users spend with an active 5G connection is also increasing with 5G availability on the rise. 

London – 4% increase (The largest increase of 5G availability)

East Midlands – 3.2%

Eastern – 3%

Wales – 2%

As we already mentioned, this increase in the availability of 5G could explain the decline in 5G download speeds. This is because there are more users than before all trying to use the same data and spectrum capacity. 

However, some regions didn’t see a statistically significant change:

  • Scotland
  • Northern Ireland
  • North East
  • South West
  • West Midlands
Ookla-5G-Availability-by-UK-Region-Q2-2022-to-2023

Which networks were people connected to 4G/5G most?

The data can be further analysed for each network. 

EE – 97.2% (an increase of 2.7% over the last year)

Three – 94% (a larger increase from 85.2% which was the largest of all operators)

Vodafone – 93.2% (an increase of 5%)

O2 – 90.1% (increased from 86.8%)

Which network are you on? Have you noticed any changes with 4G or 5G download speeds in your region? 

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