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How To Choose and Install an External 4G or 5G Mobile Broadband Antenna

Like with so many of our utilities, we only really notice them when there’s a problem or they’re not working properly. Wi-Fi is just the same! Just like when the power goes out, if your Wi-Fi is on the blink then you know about it – And it is so frustrating! 

Whilst most people are lucky enough to connect to superfast broadband through a wired connection, there are also many rural homes that cannot access and connect to broadband or internet in the same straightforward way. 

Here at Geekabit, we work with lots of people – Businesses and homes – who struggle with the more traditional ways of connecting to the internet and have to turn to mobile broadband through 3G, 4G and 5G. 

And again, many people are lucky to have a business or home within range of a strong enough UK mobile broadband network.

‘Could I benefit from an external antenna?’

There are some more remote rural homes and businesses that find themselves struggling to connect to mobile broadband too. If your business or home is:

– Unable to connect to a decent fixed line ISP 

– Within range of a mobile broadband alternative but find it unstable on various operators

Then you might find it beneficial to get an external antenna installed. But which one do you need? 

Are External Mobile Broadband Antennas Easy to Install?

In terms of actually installing an external antenna, it’s actually pretty straightforward. All you need to do is choose a high, stable location on the outside wall of your house near the roof, and screw the antenna on. Remember to make sure it’s pointing in the right direction (ie. towards the nearest mast). 

You might also choose to mount your antenna on a pole to raise it higher than your house. If you’re going for this option, always make sure that it is stable and won’t cause any damage to the building you are mounting it to. It’s also worth liaising with your local authority before installing a large pole as in some areas, a tall pole could be in breach of planning rules. 

You will also need to drill the cable into the house – It’s very important to avoid any other electrical cables and water pipes whilst you are doing this as well as sealing up the holes afterwards. 

It’s also pretty important to keep the position of your router in mind. Will it be placed near the where the cable feeds into the building? Ideally, the cable between your antenna and router needs to be 5 metres or less otherwise you could find yourself struggling with interference and/ or signal loss. 

If that all feels a little daunting then you can hire a professional installer to do the job for you – Our expert Wi-Fi engineers here at Geekabit can do just this! We operate out of Hampshire, London and Cardiff.  

Whilst the physical aspects of installing an external antenna are quite straightforward, it’s not always easy to choose the right kit. The radio spectrum is variable by nature, which makes it very dependent on your environment. You might manage to install the antenna but not get the outcome you were expecting. 

What antenna you need depends on your specific location and needs. This blog will outline some of the options that could be right for you. Sometimes it’s a case of trial and error to find the right antenna for you – But that’s where it might be best to leave it in expert hands. 

‘Do I need an Omni-directional or Directional antenna?’

When it comes to installing an external antenna, the first thing you need to decide is whether you need an Omni-directional antenna or a Directional antenna. 

Choosing a Directional antenna

If you know where your nearest mast is and have a clear line of sight, then the Directional antenna might be the one for you. Whilst it’s weaker in other directions, the Directional antenna will have higher reception in one direction, hence why it works well for a clear line of sight with the mast or base station. This is often the better choice if you live or work in a rural area. 

What problems can you have with a Directional antenna? 

Using a Directional antenna can run into issues if the station is congested or goes out of service. E.g. during upgrades. 

Choosing an Omni-directional antenna

If you live or work in a more urban, built up area and aren’t sure where the nearest mast is then an Omni-directional antenna could be the better option for you. Whilst they have a lower overall gain, they are able to attract similar reception from all directions. Because the Omni is looking at a wider area, you may find that it provides better reliability. 

Generally, if you are finding and installing an external antenna yourself, then the Omni-directional antenna is probably the one to try first. 

What problems can you have with an Omni-directional antenna? 

It’s possible that because it’s looking at a wider area, the Omni could attract more interference. If you are able to utilise a well positional Directional antenna then you could get better performance that way. 

‘How much power does my external antenna need?’

So you’ve decided whether you need an Omni-directional or Directional antenna. What do you need to consider next? 

You’ll notice that antennas have gain figures in dB / dBi – This is how the power of the antenna is measured. 

In simple terms, the gain of an antenna is the relative measure of its ability to direct radio frequency energy in a certain direction or pattern. What do the gain (dB / dBi) figures on an antenna mean?

We could go into a lot of complicated detail here, but seeing as we’re writing this blog for someone looking to buy and install their own external antenna, we’ll keep it super simple. 

Basically, the higher the gain (dB / dBi) the better the antenna’s performance and range. Obviously, the higher the gain, the more expensive the antenna will cost. 

When you are at this stage of choosing your antenna, it is worth knowing what bands your mobile operator uses so that you can ensure how the different gain values given for an antenna correspond to the spectrum band you will be using. 

‘Choosing an external antenna – What are the challenges?’ 

As we said above, when you are installing a new external antenna, it’s really important to know:

  • Where and which direction the signal is coming from 
  • How strong the signal is
  • Which bands are being used in your local area by local operators

These are some of the biggest challenges you’ll face when installing your antenna. 

‘How can I find out the spectrum information I need to choose an antenna?’

If you go online to mobile operator’s websites you can find coverage checkers (Vodafone, Three UK, O2 and EE (BT)), but these can be rather vague and not always accurate. It’s worth comparing to what Ofcoms Mobile Coverage Checker says too.

Perhaps the best way to identify which bands are being used by your local operator is to download a relevant app or look up the mobile network details on your Smartphone or router. 

These apps will often just tell you the band number for your own operator rather than tell you the spectrum frequency. You’ll find that operators tend to own several bands, but usually use one band for national connectivity. 

What are the most common 4G Mobile Bands in the UK?

800MHz (Band 20)

900MHz (Band 8)

1800MHz (Band 3)

2100MHz (Band 1)

2300MHz (Band 40)

2600MHz (Band 7)

Remember that 5G uses a different band model and is currently only deployed on the 3.4GHz band. 

‘How do I know where my nearest mast is for installing my new antenna?’

So you’ve made sense of the bands on offer in your area from local operators. Next you need to work out where your nearest mast is and whether it’s the most appropriate for your location. Unfortunately it’s not always the option that looks most logical! 

When you’re choosing the most appropriate mast for your use, you need to consider the following:

  • Forms and features of local land surfaces (artificial and natural)
  • Local surroundings
  • Operator choice

There are apps and websites that can help with this such as Mastdata.com and Cellmapper.net. The Opensignal app could also be of use.

Did you know that operators also have sharing agreements with each other? Just to make things a little more complicated. For example, there is a sharing agreement between Vodafone and O2 as well as between EE and Three. What does this mean? Well it means that a mast could be serving more than one operator. 

How do I use signal strength information to position my external antenna?’ 

If you are able to gain an understanding of signal strength in a few different measurements, then you are more likely to position your antenna correctly. 

Signal strength is measured in quite a few different ways, so we’re going to just focus on a few that you are most likely to encounter. These are:

  • Received Signal Strength Indicator (RSSI)
  • Reference Signals Received Power (RSRP)
  • Reference Signal Received Quality (RSRQ)

These measurements are given by a negative dBm (decibel milliWatts) value. In this situation, negative values are actually good (most of the time). They are negative because they represent tiny yet positive numbers on a logarithmic scale, making them easier to consume. For example, -100dBm would be 0.0000000001 mW.

What is a good RSSI signal? Essentially, the closer to 0 dBm, the better the RSSI signal (although it does get more complicated past a certain point with diminishing returns of data speed). An example of excellent 4G RSSI signal would be -65 dBm. A poor RSSI signal would be -85 dBm. 

RSRP works on a similar scale to RSSI, where an excellent 4G RSRP signal would be -80 dBm.  

RSRQ operates on a very different scale, which means that an excellent signal is anything from around -10 dB (not dBm) and a poor signal would be -20 db.

Interestingly, most mobile modems are able to maintain a pretty fast data connection using a poor signal. Problems may arise however in more rural areas where speeds are slower and stability poorer due to the distance from a mast. 

What factors are most likely to affect signal strength? 

  • Distance to mast
  • Interference from competing signals
  • Router band switching
  • Physical obstacles in the environment like buildings, tall trees etc
  • The weather

Of course, these factors are not in your control, but you need to bear them in mind when positioning your antenna in order to get the best signal possible. 

Feeling confident about choosing and installing your external antenna?

If you are about to choose and install an external antenna to improve your 3G, 4G or 5G mobile broadband signal, then hopefully this blog has given you some of the basic information you need to make your decisions. 

If you’re still feeling a bit daunted, then why not get in touch with one of our Wi-Fi experts? We’ve been installing mobile broadband for clients in and around Hampshire, Cardiff and London for a while and can help identify which antenna solution would best suit your needs. Get in touch today! 

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SpaceX Starlink to Provide Next-Generation Wi-Fi to Carnival Cruises

If you are a part of the cruising community then you might have seen via Carnival Corporation that they have signed a new agreement with Starlink – The satellite technology leader.

Even if you’re not a part of the cruising community, you will likely have heard of Carnival Corporation. They are one of the world’s largest leisure travel companies, boasting a portfolio of world-class cruise lines.

This provision of next-generation Wi-Fi on Carnival cruise ships is all set to transform connectivity for both guests and crew, bringing the ships faster internet and greater capacity. 

This new and improved Wi-Fi connectivity will start aboard the Carnival Cruise Line and AIDA Cruises brands. 

Carnival is the world’s largest cruise company, so it makes sense that they are committed to providing their guests with fast internet. Their ongoing strategy is to provide their guests with the best Wi-Fi experience at sea by tripling bandwidth fleet-wide since 2019. 

Last week, the latest move in this connectivity strategy was signing an agreement with SpaceX’s Starlink to provide next-generation internet connectivity across its global fleet. 

Starlink utilises LEO (Low Earth Orbit) satellite technology, providing faster service, greater capacity and more reliable Wi-Fi on a global scale. 

Rollout of Starlink connectivity on board cruise ships has begun

December last year saw the beginning of the Starlink rollout across their Carnival Cruise Line and AIDA Cruise fleet of ships. 

They have plans to extend Starlink connectivity to more of their world-class cruise brands such as Princess Cruises, P&O Cruises (Australia and UK), Cunard, Holland America Line, Costa Cruises and Seabourn. 

Until recently, at-sea experiences of Wi-Fi aboard cruise ships were not very comparable to on-land connectivity. By signing with Starlink, Carnival are greatly improving their on-board connectivity for guests (and crew) by offering the best available Wi-Fi experience – Rivalling even on-land connectivity. 

In an age where the majority of people expect to be able to connect whilst on holiday, this is big news. How can guests share their holiday snaps with friends and family back home if they’ve got patchy Wi-Fi? 

Guests may also find that they would like to stream movies back in their cabin via Netflix or watch specific sports matches live – Buffering is not an option. 

Starlink to provide cruise guests and crew with home-level connectivity whilst at sea

CEO of Carnival Corporation, Josh Weinstein says:

“For many of our guests, it has become more and more important to maintain the type of connectivity at sea that they’ve become accustomed to at home, and of course to share the unforgettable experiences of their cruise with friends and family.

“We are in the business of delivering happiness, and Starlink makes it as easy as possible for our guests to share all their great moments and memories, giving them even more joy out of their cruise vacation.”

Not only does this new-generation Wi-Fi bring more joy to guests, but it will also enable Carnival brands to offer new guest services and features – All through added bandwidth.

And it’s not just the guests that will be seeing the benefits of Starlink connectivity on board. The increased bandwidth will also help at an operational level with things like onboard equipment monitoring as well as real-time communications between teams on ship and on the shore. 

Whatsmore, Carnival isn’t just about bringing joy to their guests at sea but their crew too. Guests aren’t the only ones that want to stay in touch with friends and family back home whilst they’re aboard the ship – Their crew members also want to do the same. Starlink’s innovative satellite technology will enable them to do just this. 

Starlink thrilled to bring high-speed broadband to remote waters

Vice President of Sales for SpaceX Starlink, Jonathan Hofeller says:

“High-speed, low-latency broadband internet is critical in our modern age, and we’re excited to provide Carnival Cruise Line and AIDA’s guests an internet experience that makes their travel even more enjoyable.

“In even the most remote waters, guests onboard Carnival Corporation ships will be able to share real-time updates with friends and family.”

Carnival already has a portfolio of world-class communications service and technology providers for their ships – Satellite and otherwise. Starlink are the latest provider to join this growing group of pioneering tech providers. 

Carnival remains the industry leader for their connectivity, fleet wide. Their global presence sees almost 100 ships visit over 700 ports worldwide. It’s little wonder they are innovative in their attitude to connectivity, using a multi-provider approach with a framework strategically designed to optimise their network speeds and route internet traffic aboard their fleet anywhere in the world. 

Our resident Wi-Fi expert and CEO Steve is a bit of an avid cruise goer. He’s excited to check out first hand how Starlink next-generation satellite Wi-Fi will enhance the guest experience aboard these cruise ships. 

To read more about this new-generation Wi-Fi aboard Carnival cruise ships, you can visit their website: www.carnivalcorp.com or  www.carnival.com.

We’re Experts in Starlink Installations

Of course, cruise ships aren’t the only industry that can benefit from Starlink satellite connectivity. There are plenty of places on land that could see an improvement in internet speeds by using Starlink technology. 

As experts in Starlink installation, do get in touch with us here at Geekabit if you think your rural business or outdoor event could benefit from satellite broadband. We’d be more than happy to chat through the options and see if Starlink satellite technology could transform your connectivity. 

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Boost Your Wi-Fi Speed This Christmas By Not Placing Your Router In This Room

You could be able to increase your internet speed over the Christmas period just by moving your router out of a particular room in your home. 

As schools and businesses slowly come to a close for the Christmas break, you might find your home internet buckling under the increased traffic. Children home from school, friends and family visiting – There could suddenly be many more devices all trying to connect to your Wi-Fi at the same time. 

So making sure your router is placed in the prime position could be vital in making sure Netflix streams don’t buffer, online games don’t freeze and video calls with relatives don’t stutter and fail. 

How Can You Make Sure You Get the Fastest Internet Speeds Possible Over Christmas?

Hands up if you’ve got some kind of new device on your Christmas list? Imagine Santa delivers that new games console, smartphone or smart home gadget – But your Wi-Fi speed and signal can’t handle it.

Have you ever counted how many devices you have in your home that are connected to the internet at any given time? The obvious ones are smartphones, laptops and tablets. But then there’s the TV, online gaming, smart home devices like heating and lighting controls. 

Then add in these new devices and it’s little wonder the Wi-Fi might start to struggle. 

Here are some of our Wi-Fi experts top tips to keep your Wi-Fi quick this Christmas:

  • Never keep your router in a cupboard. We know they’re not the prettiest things, especially if you have an eye for design, but hiding it away in a cupboard is going to affect the strength of the signal
  • Avoid placing your router behind the TV as this can block the signal
  • We know everyone is trying to be savvy with their electric use to keep bills as low as possible, but switching off your router at night isn’t a good idea as it will miss automatic updates (and it won’t save you much money either)
  • Schedule a time once per month to switch the router off and reboot. This can help to clear any issues and keep it working to its full potential
  • Use a tool or app to check what internet speed you are getting. If it doesn’t match what you’re paying for, then give your ISP a call.
  • Place your router in the upright position it’s designed to be in – Not on it’s side or upside down
  • If possible, try to position your router in the centre of your home. This will help to ensure that the signal reaches every room.
  • Try not to place your router near large objects, mirrors or fish tanks as these can all inhibit the signal
  • You might see a decrease in internet speed if you put up your Christmas tree directly over or in front of your router. The lights placed on the tree can, in some cases, negatively affect the signal from the router. You can read more about this here. 

What Room Should You Never Have Your Router In?

There is one room in the home that has the most potential for causing interference to your router signal and wreaking havoc on your Wi-Fi. And that is the kitchen. This is the worst place you could choose to place your router. 

Your router is consistently beaming out signal the whole time it’s on and connected to your ISP. The kitchen has the highest possibility of interrupting this signal due to the appliances kept and used in there. 

Electronics and metal can cause a lot of problems for your Wi-Fi connection. Appliances like washing machines, fridges and ovens are metal heavy and can block the signal from your router if it is placed too close by. 

Appliances and electronic devices that emit their own signal can also cause interference, like microwaves. If your router is placed near the microwave, you will likely notice a big slow down of Wi-Fi every time the microwave goes on. 

Kitchens are not a good environment for your router, even if your kitchen is in the centre of your home. You will get much better signal strength and speed if you place your router in a room away from large appliances and signal emitting devices. 

Stay Connected This Christmas

Christmas is a time for connection – In real life with those closest to you, and online with those that live further afield. Don’t let your router position and Wi-Fi strength be the reason you can’t connect with loved ones this Christmas. 

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How Much Electricity Does my Router Use – Should I Turn It Off?

Let’s face it, the temperature has dropped and in the current climate we’re doing anything we can to reduce our household bills. Many people are currently scrutinising their household appliances in a bid to see what’s using the most electricity and how they can reduce it. 

The most obvious culprits are of course anything that has a heating element – Washing machines, tumble dryers and dishwashers being big electricity hungry appliances. 

Consumer electronics also account for quite a chunk of our energy bills – About 6%. Think how many people you have in your home, and in turn how many of them have electronics that are plugged in a lot of the time. Laptop, games consoles, televisions. The trick is to switch them off from standby when you’re not using them…

But what about household items that are on all the time – Like your router? Is the internet ever not in use in your home? With the prevalence of smart homes comes the need for constant Wi-Fi connection. Hands up if you control your Christmas lights with Google Home or Alexa? Guilty. 

If you switched your router off overnight, what disruption would it cause? And is it even worth doing so? Let’s find out. 

Should I Turn My Router Off Overnight to Save Electricity? 

If you’ve joined energy saving forums or even if you’re just prone to the odd Google or blog read about how to keep bills down, you might have seen suggestions to switch off your router overnight along with other electricals. 

But what disruption could this cause? 

It’s worth remembering that most homes use broadband connections that are based off older style copper broadband lines (for example ADSL2+) or a hybrid of fibre optic and copper (e.g. FTTC / VDSL). These often use DLM technology (Dynamic Line Management) and its associated services.

A potential issue with these services is its negative response to repeatedly getting disconnected and having to reboot the router. This could cause your connection to become slower, which in turn brings its own problems! For this reason, it’s generally better to keep them switched on all of the time to avoid connectivity issues.

There are also a few other things to consider before switching off your router on your way to bed. 

  • Many routers receive security updates overnight so as not to cause any issues during the day. If you switch your router off every single night, then you could miss one of these security updates which could cause issues later down the line with device vulnerability.
  • Desperate to stay up to date with the latest Sky series but can’t stay awake long enough to watch it in real time? Then you might be someone who series links your shows so you never have to miss a moment. Except – In order for Sky (other providers are available) to be able to record said show, the TV needs to be connected to the internet. And oops – You switched the router off before you went to bed. No show for you.
  • Do you charge your smartphone overnight? Most use this opportunity to update to the latest software. If you’re not connected to the Wi-Fi then it likely won’t make any necessary updates. Likewise, if your phone stays on overnight, any notifications like WhatsApp or social media platforms will connect via your data rather than Wi-Fi which could result in your using up your data sooner than expected. 

Are these massive issues that you couldn’t possibly cope with? No, probably not. But if you’re used to things just quietly and consistently running in the background – Updates, show recordings, notifications – You might need to consider whether switching off your router overnight would work for you. 

And would it even be worth it? 

How Much Electricity Does a Router Use and Is it Worth Switching It Off Overnight?

Unfortunately it’s not possible for us to sit here and say exactly how much electricity a router uses as there are so many on the market and they will all be slightly different in terms of how much power they use. 

We can speak in general terms though. So generally speaking, a router will use roughly in a range of 2 to 20 watts to run. The average router uses 6 watts. 

So how much is that actually costing us? According to .Gov the current average price per kWh here in the UK is 34 pence. If you are using the average router at 6 watts per hour, then you would be using 0.00204 pence of electricity per hour that it’s running. 

Over the course of a day, that’s about 5p (rounded up) for the router to be on. So 35p per week, £1.37 per month. That’s a total of £16.45 for the year! 

So if you switched off your router overnight, let’s say for 9 hours, that’s really not going to be a massive saving is it? Every little helps and all that – But you’d be saving about 12p per week in exchange for the possible disruption we mentioned earlier. 

Even if you have one of the more expensive routers to run at 20 watts per hour, you would still only be saving about £1.26 per week. 

And let’s not forget that some homes have special economy metres that enable householders to benefit from lower priced electricity overnight. In which case, the savings from switching off your router would be even less! 

Whether or not it’s worth switching off your router to save electricity is really a personal preference! 

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Connectivity Alliance – Telecoms Providers Join UK Landowners 

Last week on November 23rd, UK telecommunications providers, infrastructure providers and landowners joined together to form the NCA (National Connectivity Alliance). Why? Well. the main aim is to make collaboration easier on mutual areas of interest as well as aid the rollout of new networks. 

Let’s think about digital infrastructure for a moment – We’re talking about things like trenches for optical fibre cables and mobile masts. It’s easy to see why landowners and digital infrastructure developers might not be on the same wavelength (if you’ll pardon the pun). Previously, landowners would only allow operators to deploy infrastructure on their land in return for high rental fees. This would in turn have a knock on effect for consumers and telecommunications providers as operators would be unable to increase their coverage due to expensive rental fees. 

Back in 2017, the government amended the ECC (Electronic Communications Code) in order to make it more straightforward (and cheaper) for operators to access both public and private land. However, this didn’t have the balancing effect needed and lent instead more in favour of the providers – Some forcing rent of an extremely lower price. 

These lower rents didn’t take into account that landowners had multiple considerations to make like:

  • Facilitating access 
  • Ability to repurpose sites for other ventures (or inability to do so once infrastructure had been deployed)
  • Impact on insurance of any kit fitted to a roof
  • Safety risks for residents near base stations
  • Keeping an area used for deployment in good repair

You can see why this could easily end with disputes in court! Of course, the goal for everyone is to successfully roll out broadband and mobile networks, and the upcoming PSTI bill (Product Security and Telecommunications Infrastructure) plans to make the changes needed to do just this. 

It’s clear to see that something like the NCA is necessary to help increase collaboration between both landowners and digital infrastructure developers. 

The NCA Chair and Co-Founder is Partner at Blaser Mills Law. Carlos Pierce is thrilled to launch this cross-industry body that will benefit all parties – Including the general public. This new found collective of landowners and digital infrastructure developers will help improve digital connectivity for all. Industry experts bring about best practice, as well as helping landowners to have a deeper understanding of all things digital infrastructure. This combination of education and communication through this NCA collaboration brings an awareness of the needs of all parties in this sector, eventually benefitting the general public. 

The Minister for Digital Infrastructure, Julia Lopez MP, welcomes this new alliance in support of ‘world class connectivity’ for all people across the UK, regardless or whether they live in a city or rural area. Bringing together industry experts and landowners in this way will go a long way in helping negotiations so that all parties are happy. As a result, we can expect this new NCA to boost connectivity, productivity and even the economy. 

You can find out more about the NCA and what they’re about by visiting their website, or have a read of their latest press release here. 

Image from https://www.ncalliance.org.uk

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How Can I Test My Broadband Speed?

Are you paying for 70Mbps but only getting 1Mbps? If you’ve checked your router and everything seems in order there, then you might want to be reliably checking your broadband speed as well as your Wi-Fi. 

When you obtain broadband from an Internet Service Provider (ISP), they are responsible for getting their broadband service to your home as far as the router. That’s where their responsibility ends. After that, your Wi-Fi is up to you. 

A speed checker won’t check the speed of your Wi-Fi inside your home, but rather the broadband speed that is delivered to your premises before going through your router. 

It’s worth remembering that you will often be offered broadband speeds of ‘up to’ a certain Mbps – That means that roughly 10% of customers will get that speed, but many more will get lower. 

What is broadband speed affected by? 

There are lots of factors that affect broadband speed. 

  • The distance the property is from the exchange
  • The wiring (quality, number of joints)
  • Router quality
  • Time of day broadband is being used (How many people are vying for bandwidth at the same time)

When you are measuring broadband speed, it can also be affected by the router and the computer being used to test. 

The best way to get an accurate measure of your broadband speed is by connecting a device to the router using an Ethernet cable. Internet connections via Ethernet cable are faster and more reliable than Wi-Fi, so will give you a more reliable measure of broadband speed. 

To test your broadband speed, turn off the Wi-Fi on your device and then plug it directly into the router using an Ethernet cable. 

Remember that your ISP can’t do anything about your internet speed from your router onwards. By measuring the speed through an Ethernet cable, you can see how fast it’s coming in at. You are likely to measure a much lower speed using a device on the Wi-Fi. If the speed you measure via Ethernet cable is close to your Fibre-to-the-Cabinet (FTTC) speed, then you’re doing alright. But you can’t expect to get the same speeds on a device using the Wi-Fi like your tablet or phone. 

How can I test my own broadband speed?

There are two types of speed tests you can do – Casual and Serious. 

How to Do a Casual Broadband Speed Test

Go to any broadband speed checker on your browser – You can find them on Google. You can run the test directly through your browser. 

How to Do a Serious Broadband Speed Test

This one is a bit more involved. 

  1. Turn off your PC / laptops Wi-Fi connection 
  2. Connect the PC / laptop to the router using an Ethernet cable
  3. Turn off any other devices that are using the internet connection (e.g. TV’s, smartphones etc
  4. Restart your router
  5. Restart your PC / laptop and keep any unnecessary programmes closed down (that includes anti-virus software)
  6. Open a clean browser window and go to your chosen broadband speed tester

What results should I be getting? 

To check if the results seem reliable, you can use different browsers and see if there is a difference, for example, between Edge and Chrome. If you are getting approximately the following speeds on the below connections, then you don’t have any major problems.

ADSL connection – 7Mbps

ADSL2 connection – 12-16Mbps

FTTC connection – 30Mbps

Cable connection – 50Mbps

Mobile broadband connection – 20Mbps 

Remember that the results can vary and can be affected by:

  • The server
  • The local exchange
  • The internet itself
  • And more! 

It may also be worth testing the speed at varying times of day and see what you find. 

How do I know which broadband speed checker to use?

For the best results, you should use a local service with the lowest latency or ‘ping’ rate. 

According to the Guardian, the three best speed checkers were:

I’ve tested my broadband speed and it looks fine – So why am I having issues? 

Maybe you’ve got a Wi-Fi problem rather than a broadband speed problem. 

If your device works better when it’s closer to the router, then perhaps the problem is the signal strength, and getting that signal to where you are wanting to use your device most. 

If your Wi-Fi is just slow in general, it could be that your router is the problem. If your ISP won’t upgrade the one you currently have, then maybe you could replace it with an alternative and upgrade it? 

The problem could even be your device itself! See if a friend or family member has a different / newer device that you could test on your Wi-Fi and see if you encounter the same problems. 

Who can help with broadband speed tests and Wi-Fi issues?

If all of the above feels a bit confusing or if you’ve carried out the test but don’t understand the results then don’t panic! Here at Geekabit, our Wi-Fi experts are currently developing our own best-in-class solution for supporting people who wish to record and verify their internet speeds. Coming soon!

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Law Passed to Give Everyone Right to Fast Internet in Germany 

In April 2021, all German citizens were promised the right to fast internet for the first time ever via a new law passed by the Bundestag. 

Whilst that sounds great in theory, what does that actually mean in practise? Giving everyone the legal right to fast internet sounds like a blanket statement, but in reality it will likely affect people differently rather than a universal thing. 

Does everyone in Germany have fast internet? 

Germans have been used to slow internet with pages taking a long time to load and unreliable connections. This promise of faster internet for all should have brought a quicker connection to the people of Germany this summer just passed, with the law forcing an improvement in upload speeds, download speeds and latency. 

Prior to this, internet users in Germany were entitled to functional internet access – At a speed of 0.056 mbps. The recent law aimed to significantly increase this minimum speed.

Who will benefit the most from this law change? 

To ascertain how much the speed needed to increase, the average download and upload speeds plus latency were calculated. 

The highest 20% of internet speeds were not included in the calculation as much of the German population already enjoyed faster internet speeds. The lower 80% had slower connections and would benefit more from the law change. 

With this in mind, those who lived in rural areas were more likely to be positively affected by the law change, as many of the more major cities in Germany already had fast internet available to them. 

For people who were struggling with an unreliable, slow connection (particularly those in rural areas who notoriously grapple with bad internet connections), a commission to a new provider with relocated broadband access would be investigated. 

But even with the law change, will the minimum internet speed be enough? 

Faster internet speeds – What about the UK? 

In UK law, it is the legal right for every home and business to request a decent, affordable broadband connection. 

‘Decent’ is defined as meeting the internet needs of an average family. It has been deemed by previous Ofcom research that a speed of 10mbps (download) is enough to meet these needs, enabling multiple family members to be online at the same time. 

Affordability is based on paying no more than £48.50 per month for broadband. Many people pay much less than this for their internet connection per month. 

The UK saw the government ensure that everyone in the UK had access to broadband speeds of at least 10Mbps by 2020. This universal high speed internet is delivered by a regulatory body as a Universal Service Obligation. 

Post pandemic there has been a huge upsurge in working from home, and people needing strong, reliable, fast internet for business operations at their kitchen table. Think Zoom calls, Teams collaborations, Slack messages and data transfers. That’s a lot more internet traffic than our home networks are used to.

It’s also worth mentioning that in 2022, the average internet download speed is 79.1Mbps. That is significantly faster than the 10Mbps deemed fast enough for the average family home. So whilst the legally mandated minimum is 10Mbps here in the UK, the current average internet speed indicates that this probably needs to be much, much higher. Especially as the European Union has plans for universal broadband of 100Mbps by 2025. 

The increase of those working from home also means that the importance of good upload speeds has also increased. Think remote designers needing to download, edit and upload large files, or group video conference calls. 

In essence, the majority of households need a strong, fast and reliable internet connection in order to work and play from their homes. The current USO doesn’t meet the average speed of internet use across the UK. 

The way we use the internet has changed dramatically over the past couple of years, and we need UK law to reflect this. The pandemic showed the volume of data double almost overnight. 

Our home broadband networks need to reflect the increased prevalence of remote working. This need for fast internet on a reliable connection needs to be written in law, and the USO minimum speed increased.

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How Can I Keep My Home Office Wi-Fi Secure?

A couple of years ago, the most you did with your Wi-Fi might have been a Netflix binge, a bit of online shopping and perhaps some gaming. But now, a big percentage of the workforce are working from at least part of the time. 

With the pandemic brought the rise of hybrid working and all of a sudden, people needed strong, reliable Wi-Fi at home so they could continue to work throughout lockdowns. But what about security? 

Just as you wouldn’t want your card details stolen online, your boss probably doesn’t want confidential information at risk on your home network. They won’t want their devices flooded with spyware and malware either! 

So what can you do to keep your home Wi-Fi network secure so you can continue working from home? 

Here are some top tips to help keep those hackers, scammers and cybercriminals at bay, and protect your network and all the devices connected to it. 

How to keep your home Wi-Fi network secure

1. Re-name your home Wi-Fi network

Your wireless router will automatically broadcast your default SSID (service set identifier) in  the list of available wireless networks close by. It is usually listed by the manufacturer or service provider’s name e.g. Sky. This gives hackers a headstart when it comes to breaking into your network, so it’s always a good idea to re-name it. Make sure you choose a name that doesn’t give away any personal info, such as your surname or house number. 

2. Choose a strong, unique password for your wireless network 

Did you know that hackers can make educated guesses when it comes to default passwords, especially if they know the name of the manufacturer of your router? Scary right. Make sure you change the default password to something strong and less easy to guess. You want it to be at least 20 characters long, and include letters, numbers and symbols. The more difficult you make the password, the trickier it is for hackers to get into your network. 

3. Enable network encryption

Most routers come with a feature called encryption, but they tend to come with this turned off. You can help to secure your home WI-Fi network by turning this feature on in settings. You should turn this on as soon as your router has been installed by your broadband provider. The most recent and effective encryption currently available is ‘WPA2’. 

4. Don’t broadcast your network name – Turn this feature off 

We touched on this above when we talked about changing the default name. You can go a step further and not broadcast your wireless network publicly at all. When a person looks up available local networks on their device, your network won’t be visible if you disable name broadcasting. This means that your Wi-Fi is invisible to anyone who doesn’t know how to go looking for it. There’s not many reasons why you would need to publicly display your home wireless network, unless you want to be sharing it with your friends and neighbours! 

5. Keep up with the latest software updates

As with any firmware, software can have vulnerabilities. Thankfully, these are usually swiftly rectified and shared via updates by the manufacturer. By staying up to date with software for your router you can make sure that it has the highest level of security. Hence helping to prevent hackers getting access to your home Wi-Fi network. 

6. How good is your firewall?

If you want to protect your computer or other device from malware, viruses and other cyber attacks then you need a firewall. You’ll find that most wireless routers come with a firewall built in – But do make sure that this function isn’t turned off. No firewall on your router? You’ll want to make sure that you download a decent firewall onto your system to act as a guard to anyone attempting to access your wireless network with ill intent. 

7. Use VPNs to access your network

A virtual private network is a really effective way of keeping your online communications private and secure. You can use your devices on your home Wi-Fi network and connect to a VPN which then checks your credentials and links with another server. Once both sides are authenticated, all your internet communication becomes encrypted – Which means no outside prying eyes can see or access what you’re up to. 

How secure is your home Wi-Fi network? 

It is so important to keep your home wireless network secure – Perhaps now more than every before with the amount of employees working from home. 

You should know exactly how secure your home Wi-Fi network is, and the steps you can take to ensure it is as secure as you can possibly make it. 

You should be aware of all the devices that connect to your home network and ensure that they all have reliable security software installed. That way all of the devices across your home Wi-Fi network will be protected from viruses and spyware, and thus protecting any sensitive information you may be sharing for work. 

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Can I Check The Internet Speed Before Moving Home?

Once upon a time, we would walk into a prospective new home and tick the fundamentals off our list. Water pressure? Cracks in walls? Water marks or mould? Double Glazing? Overall presentation?

But now, topping the list of importance, is how good is the broadband? The lack of a decent internet connection is now just as much of a deal breaker as a huge crack in the wall. 1 in 7 people would forfeit a bath in favour of good broadband, and 15% would prefer reliable internet to a garden, 

Not only would people refuse to buy a home with unreliable internet, but people would even be willing to pay more for a house that does have fast internet! 

It’s unsurprising that home-buyers see internet connection as so vital. With the prevalence of home-working and video calls, plus online streaming and shopping from multiple devices it’s obvious why strong, fast internet is top of the list for prospective house buyers. 

How can you make sure you’re getting the best internet connection when buying a new house?

If you’re buying a new build, then you’re in luck. Most new property developers are now making sure that their properties are connected to ultrafast broadband. 

Some will even let you choose between the major fibre suppliers with connections ready to go. 

But what if you’re not buying a new build? 

Most Estate Agents now include an estimate of broadband speed alongside their listings. Geekabit actually have their own service which we offer to Estate Agents which provide just this – An accurate reading of the internet speeds available at a specific property. It’s called SpeedScore – You can read more about it here. 

As a homeowner – Or prospective home owner! – It’s important that you’re getting the most accurate information possible when it comes to the reliability of the Wi-Fi at your potential property. 

How to secure seamless internet when moving house

Once you’ve chosen your property and are ready to move in – Hopefully having previously checked how reliable the internet connection is – There are a couple of things you can do to make sure you are connected and ready as soon as possible.

  • Decide whether or not you are taking your current supplier with you
  • Give your current or new supplier as much notice as possible – They usually need at least 2 weeks if you want things ready on your moving date

How are house prices affected by bad internet?

If you are looking at buying a new property, chances are you’re also selling yours! But is your home one of the estimated 466,000 properties that experience bad broadband here in the UK?

If you’re selling a property, it should be obvious that your current internet speeds are going to be just as scrutinised as the potential properties that you’re considering buying.

If you have fast speeds and minimal interruption then your house price is likely to be unaffected by the internet. If, however, your broadband speeds are slow then you could be seeing a horrendous 24% decrease in your property value. With the average property value in the UK being £278,000, that’s a decrease of nearly £67K – Just because of bad broadband. 

Generally speaking, it’s more rural properties that are affected by unreliable broadband and slow internet speeds. House prices can tend to be lower in more rural areas too, but will fall even lower if the Wi-Fi offering isn’t up to scratch. 

What can you do about it? 

Fix the internet problems before you try to sell! If you’re thinking that you can get away with no potential buyers noticing then think again.

Whether you’re in a rural home or not, our Wi-Fi experts here at Geekabit can help make your Wi-Fi woes a thing of the past. There are plenty of options to boost your internet connectivity – From extra devices to mobile 4G/5G broadband. Give us a call to discuss – Our Wi-Fi engineers work out of Hampshire, London and Cardiff and are on hand to get you better connected. 

With the recent working-from-home revolution, there has never before been a need as big for fast, affordable, available broadband. 

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Can Hot Weather Affect Your Phone Signal?

We’ve recently had the second heatwave of the year here in the UK, particularly the South of England with temperatures exceeding 30 degrees at our bases in Hampshire, London and Cardiff. 

Understatement of the year – It’s been very hot. And you might have noticed that during said heat wave, your 4G mobile phone signal has been affected 

Mobile network traffic is carried on radio waves, so the reception you get on your mobile phone can be affected by any kind of atmospheric conditions – including very hot weather. Just as you might find the weather affects your terrestrial radio signal! 

Weather in general, not just extreme heat, can directly (e.g. a thunderstorm with lightning causing electrical interference) and indirectly (change of season affecting mobile reception) effect 4G signal on your mobile phone or broadband service. 

How could a change of season affect network signal? Well, something as simple as the trees surrounding a property being bare in the Winter could mean that there is less interference to the reception coming in and going out. Come the Spring, the trees become covered with leaves, which could weaken and sometimes block the signal. 

But how does day-to-day weather affect 4G signal?

The most obvious weather affecting mobile phone coverage is stormy weather – Torrential rain and thunderstorms. Water and radio waves don’t really mix, so any water in the atmosphere is not good for your mobile signal. The frequencies used by mobile networks are hindered by any water – Not just rain and snow, but also fog, clouds and even high humidity. All of these types of weather can negatively impact your mobile phone signal. .

Why does water hinder 4G signal? Well, water conducts electricity, so any water vapour in the atmosphere can actually refract and reflect radio waves. Us Wi-Fi engineers call this the “propagation delay effect.”

What this means is that your mobile phone signal could be:

  • Weakened by interference
  • Disrupted or slowed down due to the signal taking longer to go between your device and the tower

Is the weather affecting my mobile phone reception?

We’re going to take a look at different types of weather now, and how each different weather conditional can interfere with the signal you get on your mobile phone or 4G device. 

Do extreme temperatures affect phone signal?

We’ll start with temperature as we’ve been enjoying such hot weather recently! Generally speaking, extremes of hot or cold weather on their own shouldn’t affect your mobile reception. 

You disagree? If you are experiencing issues with your 4G reception during extreme heat or very cold temperatures, it’s more likely to be due to what’s going on in the air and how the humidity is changing. 

Can rain affect my mobile phone reception? 

Rain is the weather that is most likely to negatively affect your 4G signal. In a rainstorm, the density o the water vapour in the air is highest – The heavier the rain, the more likely your 4G will be affected. 

Water vaoour in the air can also absorb the energy from the radio waves, reducing the reception your mobile phone can achieve. 

Can thunderstorms and lightning interfere with my 4G?

We’ve covered rain above, but actually thunderstorms even without heavy rain can cause real issues for mobile phone coverage. Because the lightning causes electrical interference, your 4G can struggle. 

Of course, lightning can also strike causing damage to cell towers and other network equipment which would obviously cause disruption to your local mobile network service. 

Does snow and hail make my mobile signal worse? 

You might think that snow or hail would be worse than rain, but generally it’s actually not as bad for phone reception. Snow flakes and hail stones are less dense than rain, so have less of an effect on mobile coverage. However, if we were to have very heavy snow, it can refract the radio waves and cause them to change direction which would cause problems with mobile signal and 4G. 

Does fog and cloud affect mobile phone signal? 

Whilst not as effective as rain at disrupting 4G signal, fog and cloud can still cause issues for mobile coverage because of the water vapour in the air. They still have the ability to cause localised problems with mobile reception by scattering radio waves. 

Can wind disrupt mobile phone signal? 

Just as with temperature, wind is unlikely to cause mobile coverage problems just as itself and shouldn’t affect your mobile signal if it’s unaccompanied by other weather. 

When it starts to cause problems for 4G signal is when the wind is joined by rain, snow or hail. Of course, with very high winds there is also the possibility of blowing down or damaging mobile network equipment and power lines, which could disrupt the service you get on your mobile. 

Is there anything I can do when the weather gives me poor mobile signal? 

There isn’t a great deal you can do if the weather is affecting your 4G signal and causing mobile coverage issues. You may find that a mobile phone signal booster could provide some reduction in disruption of mobile phone coverage due to poor weather conditions. 

A mobile phone signal booster works by taking the existing mobile signal and amplifying it, giving you better call quality, faster data and a more reliable signal for your phone or home. 

If you rely on your phone for work or use 4G broadband in your home, then this could be a good option for you to help ensure better coverage in bad weather. 

If the odd spot of bad weather isn’t going to cause you too much trouble by disrupting mobile coverage for a short while then you can probably grin and bear it – Ride out the storm! 

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