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Is Your Business the 1 in 5 with Insufficient Internet Speeds? 

Business leaders and decision makers from 160 UK companies were surveyed on their businesses broadband speeds during June 2023 by Neos Networks – 1 in every 5 were found to have broadband speeds that were insufficient. 

Furthermore, 42% of those surveyed planned to move to a higher capacity connection during the next two years as part of their key growth plans. 

Investment in Connectivity

Over the previous 2 years, 11.2% of respondents who had already invested in connectivity said it had a direct impact on their business profitability. 

And it’s not just profitability that’s impacted by good connectivity in business. 98.3% of surveyed businesses said it also impacted:

  • Productivity
  • Staff retention
  • Client collaboration

Why Are Businesses Prioritising Higher Capacity Connectivity?

Why might businesses prioritise higher capacity connectivity? Better performing broadband impacting many parts of the business, including:

  • Increased computer power (22.4%)
  • Operational development in terms of more data and higher capacity requirements (21.2%)
  • Greater device usage for each employee (11.6%)

With the prevalence of AI being used in business, this also influenced decisions to improve and increase connectivity with 1 in 10 businesses actively looking to increase connectivity in order to better integrate AI into their business processes.

What Is The Negative Impact of Insufficient Broadband Speeds in Business?

Poor internet connectivity, speed and/or reliability doesn’t just negatively impact employee productivity and retention, it can also cause businesses to risk losing a customer or client. 55.6% of businesses surveyed felt like they were at risk of losing custom down to poor internet. 

Has Project Gigabit Had A Notable Impact on Business Broadband?

The businesses being surveyed were asked if they felt their business had felt a notable impact from Project Gigabit, of which 52.5% said yes. 

Project Gigabit is a £5 billion government broadband plan aiming to deliver next-generation gigabit broadband to over a million households and businesses across the UK. You can read about their progress here. 

Project Gigabit didn’t actually start to award contracts until August 2022, so it’s possible that the above percentage figure is reflective of respondents including other similar schemes (like the Gigabit voucher and GigaHubs Dark Fibre) or other commercial upgrades to broadband services. 

Let’s Focus on the Positives

It’s clear that businesses are seeking high-capacity connections to keep up with new technologies as well as support their employees and customers. 

Of course, businesses that are based in more rural areas may well be part of the 1 in 5 businesses without sufficient broadband speeds that need improved network accessibility to achieve better connectivity. Other means of connecting to the internet may be useful, such as mobile internet through the likes of 4G/5G routers or Satellite broadband like Starlink. 

But if 1 in 5 businesses don’t have sufficient broadband, that means that 4 in 5 do! Recent data from Think Broadband suggests that only 21% of UK premises are yet to be reached by gigabit-capable broadband. That means 79% of business premises in the UK are covered by a broadband connection that is gigabit-capable. 

By 2030, the UK government is hoping to reach their target of having nationwide coverage. Network operators are hoping for more support so that they are able to help businesses with poor connectivity sooner than that. 

Rural businesses may be able to improve their connection through AltNet options. AltNet are alternative network providers offering fibre broadband packages. Although smaller in scale, AltNets compete with the UK and England’s big brand internet service providers. AltNets offer their own full fibre connections and don’t rely on the Openreach network and can sometimes offer higher upload speeds in comparison to the major network providers.

This could mean that rural businesses in hard to reach locations could have access to better internet services sooner than the national telecoms provider can offer, giving them next generation speeds like 2.5, 3 and 10 gigabit services across certain networks before national providers have even started trials. 

Let’s also remember that even though 1 in 5 businesses are receiving insufficient broadband, that doesn’t necessarily mean they don’t have access to it via other networks. There might be other options to the one they are currently using. 

The broadband demands of differing businesses also vary hugely. A graphic design studio or video editing company would need higher speed internet than a takeaway shop that could rely on a slower link. 

As always, these types of surveys should be taken with a pinch of salt. Whilst it is undeniable that there are 1 in 5 businesses with insufficient broadband, there should be options for them to explore like mobile broadband and satellite broadband like Starlink. 

Can we help your business improve its broadband connection?

If your business is struggling with a poor internet connection, then get in touch with our expert Wi-Fi engineers who will be able to advise if mobile broadband or Starlink satellite broadband could be a viable option for you. Give us a call or drop us an email today and let’s get it sorted. 

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New Dish and Router for Satellite Broadband Service Launched from Starlink

Back in March 2021, we first wrote about Starlink and what it was all about (you can read that original blog here). Now, we’re writing about the next development in all things Starlink with a third-generation in terminal hardware for us in homes. This global constellation of Low Earth Orbit (LEO) broadband satellites from SpaceX will see it’s latest generation of hardware offering better durability for customers on standard plans and higher performance in terms of speed.

What is Starlink Satellite Broadband?

If you skipped the link above to our original blog, then here are the main things to know about Starlink. 

The Starlink network is currently made up of approximately 5,077 LEO satellites, with plans to add around 7,500 more by the end of 2027. 

How much does Starlink satellite broadband cost?

The regular home kit costs £449 plus £20 shipping fee, consisting of the standard dish, router etc. UK customers then pay £75 per month.

How fast is Starlink satellite broadband?

On the standard package, you could expect:

  • Fast latency times of 25-50ms
  • Circa 25-100 Mbps download speeds
  • Circa 5-10 Mbps upload speeds

Currently, only new customers opting for the standard residential plan will be able to get this new third-generation kit. 

GEN3 Starlink Terminal Hardware – What’s New?

Last week, Starlink updated their website with this new third-generation terminal equipment including dish, router and the other bits needed to get you online. Not only are these GEN3 items cheaper to manufacture, they are also touted as providing better performance for new customers. 

So what are the improvements with the new Starlink hardware? 

Dish:

  • The new dish is bigger, also coming with an improved environmental protection rating of IP67 (up from IP54)
  • It comes with a wider field of view (110° up from 100°)
  • The antenna (or dish)  has a default configuration with a simple manually oriented kickstand where it can receive a signal just by facing the sky without obstruction (instead of automatic motorised rotation)

Router:

  • Wi-Fi 6 support is now included with the new router (improved from Wi-Fi 5) (although it’s worth noting that only support for WPA2 encryption is listed, instead of the usual WPA3 you tend to find with Wi-Fi 6 kit)
  • It is now a tri-band device (instead of dual band)
  • The router has 2 Gigabit Ethernet ports (instead of an adapter)
  • It has improved durability with water resistance rating of IP56 (up from IP54)

Are there any disadvantages with the new Starlink hardware?

After we’ve talked about all the pros, there are a few things to note with the new hardware that might be considered cons. 

  • The new third-generation router is not compatible with mesh systems that are not their own which means you need to use their second- and third-generation mesh nodes.
  • The power consumption of the new dish has increased from 50-75W to 75-100W, which could impact your electricity bill. (As a comparison, one standard router tends to use between 7 and 15 watts on a fixed line broadband connection. 

For full details of the new Starlink Kit Specifications, head to their website. 

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Client Highlight: Starlink Satellite Broadband Hire for Winchester Bonfire and Fireworks

Our November started with a bang, getting muddy working as technical support to Winchester’s largest one-day annual charity event, Winchester Round Table’s Bonfire and Fireworks. Geekabit’s CEO has been heavily involved with this event for many years, volunteering time and expertise. 

This year we joined the team of volunteers to lend them our Wi-Fi expertise to help make the event a success through seamless connectivity and reliable broadband across an external network.

This event regularly raises in excess of £60K – A phenomenal community effort, and one that everyone involved should be immensely proud of. There are so many great causes and vital work that this money will go towards in the local community of Winchester and we couldn’t be more thrilled to have volunteered our time and expertise to be a small part of that.

Why does a bonfire and fireworks event need a wireless internet connection?

You might be thinking; what does a Bonfire and Firework event need Wi-Fi for anyway? Well, this is no ordinary bonfire and fireworks night. Every year, Winchester Round Table hosts around 20,000 people for an evening of entertainment, food, drinks, and of course the legendary bonfire and fireworks spectacular.

An event of this scale calls for reliable connectivity, and that’s where Geekabit came in. We have a wealth of experience and expertise in the area of remote internet and events, and so we were more than happy to volunteer to this great cause.

Starlink Satellite Internet for Events

20,000 people can place a great strain on the local cellular mobile towers, and so we turned to a more modern, low orbit satellite solution that would sidestep these issues.

We installed a temporary network across the main fireworks site, using Starlink satellite internet as our connectivity backhaul.

Event Wi-Fi Network – Ubiquiti

Using a variety of Ubiquiti point-to-point links, we spread the network out across the important parts of the fields, and used several outdoor grade wireless access point solutions from the Ubiquiti UniFi range in order to reach the retailers on-site.

This meant that the Starlink internet we provided could reliably aid the event control room on the night as well as help run the operations and production areas.

Food Traders Payments through Starlink Internet

It even provided connectivity for the on-site food festival traders so they could power their payment terminals when mobile reception would be very minimal, ensuring smooth and fast transactions.

Ticket Booth Internet Connectivity for Events

The event also offers ticket pick-up on the day from temporary event Ticket Booths based in two outside locations in the city centre. Due to the volume of people that need to pick-up tickets, it’s not possible to borrow a building or utilise a shop as the crowds and the queue would be too big.

This therefore makes it necessary for the booth to be in a location that will cause as little disruption as possible. Due to the outside location of the ticket booth, and the nature of the service it is providing, it’s necessary for there to be a reliable internet connection. 

Geekabit made this possible using two Starlink Satellite Broadband temporary event installations, which enabled solid laptop, tablet and mobile access to live spreadsheets, order information, customer service emails and social messages throughout the day of the event.

Starlink Satellite Broadband Provides Vital Connectivity for Outdoor Events

A reliable internet connection throughout the day of this event was vital for production purposes and the smooth running of critical processes, which Starlink Satellite Broadband provided.

Working with Winchester Round Table Bonfire and Fireworks was a privilege and a pleasure. Year on year there are more things that require a wireless connection to ensure the smooth running of an event, and we hope to be on hand again in the future to help this to happen.

For more information on our Event W-Fi services get in touch with one of our Wi-Fi experts and we can show you how we can help make your event a success.

Get in touch here.

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Small Rural UK Businesses Damaged by Unreliable Broadband

The Federation of Small Businesses recently published a report highlighting how rural businesses are struggling with the ‘cost of doing business crisis.’ Not only are these rural businesses facing growing energy costs and problematic transport links, but they are also being hit with unreliable broadband. 

Could your business function without reliable broadband? 

Think of all the ways your business, whatever the industry, depends on a strong internet connection. How much disruption would unreliable broadband cause to your business? Effective internet access has become as vital as other utilities to businesses and homes – Yet businesses run from a rural area don’t appear to have a connection they can rely on. 

The report highlighted a range of issues these small rural businesses are facing, but here at Geekabit our focus is always on connectivity. This report illustrates that for small rural businesses:

  • Almost a third (32%) report issues with the reliability of their broadband (in comparison to 17% of urban businesses).
  • Twice as many rural businesses reported that unreliable broadband has affected their ability to contact customers (14% vs. 6%), reduced the competitiveness of their business (11% vs. 5%), and led to a loss of business or sales (10% vs. 5%).
  • Only 58 per cent of rural small businesses state that the speed of their broadband is sufficient for their current and future business needs.
  • 43 per cent of rural-based businesses have not yet changed their transport habits because of the insufficient local infrastructure to support electric vehicles (e.g. charge points).

Small rural businesses have a lot to offer their communities and industries. They shouldn’t have to face a loss of sales because of unreliable broadband. 

What Can Be Done for Small Rural Businesses With Unreliable Broadband?

There are a few different recommendations from the FSB to help tackle the negative impact of poor broadband connections on small rural businesses.

Update the Government USO

One recommendation from the FSB for tackling the issue of unreliable broadband in rural businesses would be for the government to update their current USO (Universal Service Obligation) minimum requirements for both upload and download speeds.

The current minimum requirements in the governments USO is 10 Mbps download speeds and 1 Mbps upload speed. The FSB doesn’t specify in their report what the updated speeds should be, but with the average download speed being approximately 79.1 Mbps we would think the USO needs to be higher than the 10 Mbps download speed deemed to be decent enough. Indeed, the European Union has plans for the universal download speed to be 100 Mbps by 2025. 

UK law states that every home and business has the right to a decent, affordable broadband connection, which is currently the 10 Mbps stated in the USO at a price of no more than £48.50 per month. 

But is that 10 Mbps download speed enough for a small rural business to function? Of course, it does depend somewhat on what type of business it is. A small boutique shop that only sells to customers in person might not need as high a connection as a photography and video editing business. 

Unfortunately, that USO hasn’t even managed to reach every UK location. There are tens of thousands of premises still unable to access download speeds of 10 Mbps due to their remote location – Largely due to the costs involved to create the necessary infrastructure. These places find themselves unable to connect to fixed line or fixed wireless services, whilst also being out of reach of suitable 4G/5G coverage. Making the necessary upgrades to these areas could cost hundreds of thousands of pounds if not into the millions. 

For this reason, just raising the minimum download speed in the USO isn’t going to be a magic fix for all rural businesses struggling with ineffective broadband. The infrastructure needed to really make a difference will take time and money to implement. Remember that this is also funded by the industry itself – Currently ISP’s BT and KCOM – Who have already committed to big legal and financial responsibilities by supporting the government’s USO scheme. 

At the end of the day, every business, including small rural businesses, deserve – And have the legal right to – decent broadband. And perhaps the USO figure of 10 Mbps isn’t cutting it now that we are doing business in a more connected world. A ‘decent’ broadband connection needs to reflect the individual needs and digital demands of individual businesses. Amongst other things, businesses need a strong connection to:

  • Communicate with customers – Online presence is essential in this day and age
  • Take online and mobile payments – Very few people pay using cash, and more customers are opting to pay via their smartphones
  • Send and receive large amounts of data 
  • Utilise E-commerce websites and ordering
  • Transmit orders to warehousing 
  • Connect via video conferencing

Project Gigabit Budget

The government has been trying to shrink the gap between the USO minimum speeds and the average internet speeds enjoyed in other areas with their Project Gigabit rollout. 

This aims to provide nationwide coverage by 2030 (nationwide meaning around 99%). 

The FSB recommends that the DSIT (Department for Science, Innovation and Technology) should take a proportion of the remaining budget allocated to Project Gigabit and use this to help those in hard to reach areas to connect to superfast broadband. 

LEO Satellite Broadband

Let’s not forget the possibility of LEO based satellite broadband like Starlink also being used to help those in particularly problematic areas. 

With more launches planned, this satellite network is only going to grow and could potentially help rural business (and homes) connect to more reliable internet.

The Shared Rural Network

There is also the Shared Rural Network scheme which is putting £1 billion into expanding 4G coverage. The FSB recommends that the DSIT ensures that the target of 95% of the UK having 4G coverage by 2025 is met. 

As part of the Shared Rural Network, our Wi-Fi experts here at Geekabit are helping to implement a rural 4G broadband scheme in West Sussex. 

Through this scheme, West Sussex businesses that are currently suffering from the slowest broadband speeds (10 Mbps or slower) are being supported to get online with an alternative 4G mobile broadband solution.

This 4G solution on offer to the county’s businesses uses 4G mobile data to connect their business premises to the internet in the same way that a smartphone sends and receives information. The solution uses a single, professionally mounted external antenna which is installed at the qualifying property. The external antenna can deliver a 4G signal directly into a newly supplied router, which then projects the connectivity in the form of Wi-Fi around the property, in the same way that conventional broadband works.

This investment in digital structure is part of the council’s plan to support a sustainable and prosperous economy, and businesses are already seeing huge benefits from using mobile connectivity. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. Our professional engineers in Hampshire can advise whether 4G mobile broadband or Starlink Satellite broadband could help your business.

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Discounted Starlink Satellite Ultrafast Broadband for UK Customers

Have you been wondering whether Starlink Ultrafast Broadband could be the internet option for you? Perhaps you have a rural home or business in Hampshire, Dorset, West Sussex or the Isle of Wight and are struggling with more traditional forms of broadband connection.

If they’re not working for you then you might be interested in SpaceX’s UK division of Starlink internet service provider currently offering a 30% discount on the cost of their hardware, making it just £300 for a kit (terminal, router etc). 

How much does Starlink Ultrafast Broadband cost? 

A UK Starlink customer would ordinarily pay £460 for the regular home kit (router, standard dish, etc) plus shipping (£40), and then pay a monthly fee starting at £75. 

This standard Starlink package would get you unlimited usage, latency times of of 25-50ms and advertised speeds of 50-200 Mbps for download and 5-15 Mbps for upload. As the network grows, the speeds may change. 

What is the Starlink offer for UK customers? 

If you’re a current customer or prospective customer of Starlink, then you should have already received an email from them letting you know about their limited time offer on Starlink hardware. 

This offer reduces the price of the kit by 30% and applies to both residential and roaming services. It also reduces the cost of shipping by half down to £20 from £40. 

If you’ve already looked into hardware for a satellite connection then you’ll know that £300 is a pretty good deal! If you’re keen to give satellite broadband a go with Starlink hardware, then now could be the perfect time to go for it – Who knows how long the 30% discount will last. 

If your pockets can delve a little deeper, then take a look into their high performance hardware option. Previously unavailable to UK customers, this kit is now £2,410. 

Why Starlink Ultrafast Broadband?

For a more in depth article about Starlink and what it actually is, head to our previous blog here. 

Starlink from SpaceX uses Low Earth Orbit (LEO) satellites that orbit around the earth at an altitude of around 500km+). 

By next year, they plan to have deployed approximately 4,400 LEO satellites with a longer time to have 7,500 more deployed by 2027. 

Starlink satellite ultrafast broadband is set to continue to grow. 

Install SpaceX Starlink Satellite Ultrafast Broadband with Geekabit

Here at Geekabit, our expert Wi-Fi engineers are ready to install Starlink Satellite Ultrafast Broadband for households and businesses in rural Hampshire, Dorset, West Sussex and the Isle of Wight. 

If your rural business is struggling to stay connected with more traditional forms of broadband then Starlink satellite broadband could be a viable option for you. 

For more information please get in touch with our Wi-Fi experts today. 

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UK Starlink Broadband Speeds Rise

Global leader in network intelligence, Ookla, also well known for their free web service on network performance analysis Speedtest.net, have published their latest data for the last quarter of 2022. 

Their latest study reports on the internet download, upload and latency performance for UK customers (as well as other countries) using SpaceX’s Starlink Low Earth Orbit (LEO) ultrafast satellite broadband. 

The report found that the Starlink satellite broadband speeds are on the rise. 

What is Starlink?

You can read more about Starlink on one of our previous blogs here. 

Starlink satellite broadband is made up of a constellation of approximately 3680 low earth orbit satellites. By next year they plan to have 4425, and then 7500 by the end of 2027. 

Here in the UK, a customer of Starlink can expect to pay a £460 fee for the regular home kit (standard dish, router) plus £40 shipping and then £75 per month for the ‘standard’ plan. On the standard plan you can expect unlimited usage, fast latency times (25-50ms), downloads of between 50 and 200Mbps and uploads of between 5 and 15Mbps. 

As the network continues to grow, it’s possible that the speeds will change. 

Remember though – Speeds can differ out in the real world and aren’t always the same as the performance advertised by the ISP. 

Starlink Speeds

Back in the second quarter of 2022, the report showed that Starlink’s average download speeds had fallen between then and the year before in the UK and other countries including France, Germany and USA. Here in the UK speeds had dropped by 19%. 

Thankfully, the data from the last quarter of 2022 shows that speeds are starting to rise again. 

But speed isn’t the only thing to look for. A good user experience is also about consistently lowering latency, and Starlink seems to have lowered the latency from an average of 36-39ms to 53ms. Remember with latency, the lower figures are faster!

What Were Starlink’s UK Broadband Speeds Over the Last Year? 

Below are the download, upload and latency speeds for each quarter between 2021 and 2022. You can see that latency was about the same figure for about a year, before improving over the last quarter of 2022. 

You can also see how upload and download speeds were increasing quarter on quarter Q2 2022 where they both dropped. The latest figures for Q4 2023 appear to show the upload and download speeds starting to improve once again. 

This could be the increase in the number of LEO satellites being launched. As the network gets bigger and more LEO satellites are orbiting earth, we could see Starlink satellite broadband speeds continue to increase as well as improved latency.

Q4 2022

Download 96.79Mbps

Upload 12.40Mbps

Latency 53ms

Q2 2022

Download 85.07Mbps

Upload 10.72Mbps

Latency 39ms

Q4 2021

Download 121.94Mbps

Upload 13.96Mbps

Latency 36ms 

Q3 2021

Download 111.66Mbps

Upload 16.02Mbps

Latency 37ms

Q2 2021

Download 108.30Mbps

Upload 15.64Mbps

Latency 37ms

Starlink Satellite Broadband for Rural Areas

We’ve written before about how transformative satellite broadband can be for more rural areas – Both homes and businesses. 

These clients are likely to struggle with the standard fixed line broadband options, and even some mobile (4G/5G) services. For people who live and work in rural areas, the speeds above that Starlink satellite broadband can offer are going to be gladly received compared to the other much slower options. 

Get in Touch

If you are interested in how Starlink satellite broadband could help your home or business, please get in touch with our Wi-Fi experts today. We work out of Hampshire, London and Cardiff offering Wi-Fi solutions to transform your connection. 

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SpaceX Starlink to Provide Next-Generation Wi-Fi to Carnival Cruises

If you are a part of the cruising community then you might have seen via Carnival Corporation that they have signed a new agreement with Starlink – The satellite technology leader.

Even if you’re not a part of the cruising community, you will likely have heard of Carnival Corporation. They are one of the world’s largest leisure travel companies, boasting a portfolio of world-class cruise lines.

This provision of next-generation Wi-Fi on Carnival cruise ships is all set to transform connectivity for both guests and crew, bringing the ships faster internet and greater capacity. 

This new and improved Wi-Fi connectivity will start aboard the Carnival Cruise Line and AIDA Cruises brands. 

Carnival is the world’s largest cruise company, so it makes sense that they are committed to providing their guests with fast internet. Their ongoing strategy is to provide their guests with the best Wi-Fi experience at sea by tripling bandwidth fleet-wide since 2019. 

Last week, the latest move in this connectivity strategy was signing an agreement with SpaceX’s Starlink to provide next-generation internet connectivity across its global fleet. 

Starlink utilises LEO (Low Earth Orbit) satellite technology, providing faster service, greater capacity and more reliable Wi-Fi on a global scale. 

Rollout of Starlink connectivity on board cruise ships has begun

December last year saw the beginning of the Starlink rollout across their Carnival Cruise Line and AIDA Cruise fleet of ships. 

They have plans to extend Starlink connectivity to more of their world-class cruise brands such as Princess Cruises, P&O Cruises (Australia and UK), Cunard, Holland America Line, Costa Cruises and Seabourn. 

Until recently, at-sea experiences of Wi-Fi aboard cruise ships were not very comparable to on-land connectivity. By signing with Starlink, Carnival are greatly improving their on-board connectivity for guests (and crew) by offering the best available Wi-Fi experience – Rivalling even on-land connectivity. 

In an age where the majority of people expect to be able to connect whilst on holiday, this is big news. How can guests share their holiday snaps with friends and family back home if they’ve got patchy Wi-Fi? 

Guests may also find that they would like to stream movies back in their cabin via Netflix or watch specific sports matches live – Buffering is not an option. 

Starlink to provide cruise guests and crew with home-level connectivity whilst at sea

CEO of Carnival Corporation, Josh Weinstein says:

“For many of our guests, it has become more and more important to maintain the type of connectivity at sea that they’ve become accustomed to at home, and of course to share the unforgettable experiences of their cruise with friends and family.

“We are in the business of delivering happiness, and Starlink makes it as easy as possible for our guests to share all their great moments and memories, giving them even more joy out of their cruise vacation.”

Not only does this new-generation Wi-Fi bring more joy to guests, but it will also enable Carnival brands to offer new guest services and features – All through added bandwidth.

And it’s not just the guests that will be seeing the benefits of Starlink connectivity on board. The increased bandwidth will also help at an operational level with things like onboard equipment monitoring as well as real-time communications between teams on ship and on the shore. 

Whatsmore, Carnival isn’t just about bringing joy to their guests at sea but their crew too. Guests aren’t the only ones that want to stay in touch with friends and family back home whilst they’re aboard the ship – Their crew members also want to do the same. Starlink’s innovative satellite technology will enable them to do just this. 

Starlink thrilled to bring high-speed broadband to remote waters

Vice President of Sales for SpaceX Starlink, Jonathan Hofeller says:

“High-speed, low-latency broadband internet is critical in our modern age, and we’re excited to provide Carnival Cruise Line and AIDA’s guests an internet experience that makes their travel even more enjoyable.

“In even the most remote waters, guests onboard Carnival Corporation ships will be able to share real-time updates with friends and family.”

Carnival already has a portfolio of world-class communications service and technology providers for their ships – Satellite and otherwise. Starlink are the latest provider to join this growing group of pioneering tech providers. 

Carnival remains the industry leader for their connectivity, fleet wide. Their global presence sees almost 100 ships visit over 700 ports worldwide. It’s little wonder they are innovative in their attitude to connectivity, using a multi-provider approach with a framework strategically designed to optimise their network speeds and route internet traffic aboard their fleet anywhere in the world. 

Our resident Wi-Fi expert and CEO Steve is a bit of an avid cruise goer. He’s excited to check out first hand how Starlink next-generation satellite Wi-Fi will enhance the guest experience aboard these cruise ships. 

To read more about this new-generation Wi-Fi aboard Carnival cruise ships, you can visit their website: www.carnivalcorp.com or  www.carnival.com.

We’re Experts in Starlink Installations

Of course, cruise ships aren’t the only industry that can benefit from Starlink satellite connectivity. There are plenty of places on land that could see an improvement in internet speeds by using Starlink technology. 

As experts in Starlink installation, do get in touch with us here at Geekabit if you think your rural business or outdoor event could benefit from satellite broadband. We’d be more than happy to chat through the options and see if Starlink satellite technology could transform your connectivity. 

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Ultrafast Broadband Satellites: SpaceX Launch Starlink v2 

You may have read our previous blogs on Starlink – the satellite broadband internet system from Elon Musk’s SpaceX. This low latency internet option is ideal for rural areas and consists of a constellation of small satellites in a low earth orbit, working with transceivers on the ground.

Last month, SpaceX launched its second generation of Starlink Block v2.0 satellites into Low Earth Orbit. 54 of these satellites have now joined the rest of the constellation, hopefully resulting in multiple improvements to the service, including:

  • Better capacity and faster broadband speeds
  • Better coverage
  • Improved network reliability
  • Delivery of mobile phone services from space

What do Starlink customers pay and what service do they get?

UK Starlink customers generally pay about £75 per month, plus the cost of the standard home kit at £460 (including the standard dish and router) in addition to a £40 shipping fee.

The standard Starlink package includes:

  • Unlimited usage
  • Fast latency times (25-50ms)
  • Download speeds of 50-200Mbps
  • Upload speeds of 5-15Mbps

With the latest number of subscribers currently at around 1 million – Double what it was just over 6 months ago) it looks like it’s becoming increasingly in demand. It is worth noting that the speeds quoted above may change as the network grows. 

What does the latest Starlink launch mean?

Starlink now has about 3,370 satellites in a Low Earth Orbit at an altitude of around 500km. The aim is to have 4,400 LEO satellites deployed by 2024. They also have approval to launch another 7,500 by the end of 2027. 

Interestingly, this latest Starlink launch looks like it includes an experimental batch of GEN2 satellites. These second generation satellites aren’t what tech experts were expecting to see as part of the launch, hence why they are being viewed as somewhat experimental. 

These trial satellites include some of the improvements wireless engineers were hoping to see from satellite broadband. 

Originally, the plan was for the second generation satellites to be launched on board their Starship rocket. These satellites would have seen the following enhancements:

  • Bigger – 7m long unfolded and 1,250kg
  • Lasers for inter-satellite links
  • Ability to use more spectrum bandwidth (e.g. the V band)
  • Reductions in brightness through dielectric film
  • Larger antenna
  • More power and support for connecting 4G and 5G smartphones from space (mobile broadband for voice and data) through twin solar array

However, unfortunately the Starship rocket still isn’t ready. As this would have been the only economically viable way to launch that version of second generation satellites, Starlink decided to adapt these Gen2’s so that they could launch with the Falcon9 rockets which is what we saw in December. 

These adapted GEN2’s are actually more similar in form to the first generation satellites. They are smaller than originally planned (just over 300m each) hence why they were able to launch earlier than waiting for the Starship rocket. 

Which features are being tested with this set of GEN 2 satellites? It’s not too clear, but likely to include enhancements related to Starlink’s acquisition of SWARm Technologies. Their tiny pico satellites were for connecting small IoT devices, utilised for agricultural sensors, buoys in the sea and smart energy metres. 

Whilst we may not be getting all the benefits that would be expected from GEN2 in this current form, SpaceX are preparing something intermediary in the form of a v2 mini which will weigh around 800kg and be 4.1m x 2.7m in size. Benefits such as improved bandwidth are likely to come along with this form. 

Why are we interested in the latest Starlink satellite launch?

Here at Geekabit we strive to offer the very best wireless broadband connectivity to our clients – Wherever they are based.

With this in mind, we will be starting to offer Starlink satellite internet for hire. This will be especially useful for those running temporary events like festivals, rural press launches, sports events and film crews.

All events depend on excellent communications and we are passionate about providing reliable internet access for some of the most prestigious events names in the UK. Keeping you connected is our passion.

For more information and to find the best solution to suit your internet needs, please get in touch with one of our event Wi-Fi experts – We’re here to get you connected. 

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Our Top Wi-Fi Blogs of 2021

A new year has begun, and no doubt it will bring new technology and wireless improvements with it!

Here at Geekabit, we covered a lot of different Wi-Fi topics last year here on the blog, many of which were steered by the enquiries we were receiving to our Wi-Fi Experts across Winchester, London and Cardiff. We saw a big increase in demand for 4G broadband, particularly for homes in rural areas. Hybrid broadband has also soared in popularity!

We’ve also talked a lot about 5G and Wi-Fi 6 and a few of the products already available on the market. With there still being a heavy focus on working from home throughout 2021, it’s no surprise that reliable broadband and internet speeds at home were still crucial. We even launched our own product – SpeedScore – A great way for estate agents and landlords to accurately identify their broadband speeds.

With all of this in mind, we thought we would take a look back on the last year and see what blogs were most popular with you – Our readers!

#10 – Just making the top 10 reads from 2021 is a blog on the 4G Broadband Teltonika RUT950 router. This device was out top product for 4G broadband installations during 2021 – Click the blog to find out why.

4G Broadband and the Teltonika RUT950 Industrial Cellular Router

#9 – Continuing on the 4G broadband theme, in at number 9 is why 4G broadband could be the answer for all your rural Wi-Fi woes. 2021 brought us many clients desperate for a quicker Wi-Fi service in rural areas, particularly those who had moved out of London but expected the same internet connectivity. If you’re sticking with more working-from-home as we move into 2022, then have a read of this blog to see if 4G broadband could bring you a better connection.

4G Broadband – The Answer to Your Rural Wi-Fi Woes?

#8 – Last year we saw a big buzz around 5G. This blog was all about the Robustel R5020 router – An exciting product offering 5G connectivity at a competitive price.

The Robustel R5020 5G Router

#7 – We can’t talk about 4G broadband without talking about data plans. Joining in on the blog popularity of 4G/5G broadband and pieces of kit was this blog on Unlimited 4G broadband data plans. well worth a read if you’re going down the 4G broadband route.

The Best Unlimited 4G Data Plans for Broadband

#6 – Which brings us nicely to hybrid broadband. This has seen a soar in popularity, and we’re expecting to see a lot more of this in client enquiries over this coming year. But what is hybrid broadband? If you’re wanted unbreakable Wi-Fi for your home or business then this could well be the solution you’ve been searching for.

 

What is Hybrid Broadband?

#5 – 2021 saw Facebook launch it’s own Wi-Fi – But what is it? Hundreds of thousands of businesses are already using it, but if you’re not yet one of them then click the blog below to see what you need to know.

What is Facebook Wi-Fi?

#4 – Anything to do with Ubiquiti always proves a popular blog topic. And with good reason – These devices are one of the staple pieces of kit here at Geekabit. The Ubiquiti UniFi range of access points are always easy to match to our clients needs.

How Do I Choose The Right Ubiquiti UniFi Access Point?

#3 – Wi-Fi 6 was another topic on everyone’s lips last year. This blog on the Amplifi Alien Wi-Fi 6 router was a big favourite of our readers – Could that be because of the ongoing need to work and learn from home?

Amplifi Alien – The New Wi-Fi 6 Router from Ubiquiti

#2 – How do you choose the right wireless product for your home or business? It’s a question often asked so no wonder this blog looking at 3 top wireless products almost made the top spot. If you want to compare UniFi, Meraki and Aruba bits of wireless kit then this is the blog for you.

UniFi vs Meraki vs Aruba

#1 – And here we are at number one. The most popular blog last year was this one on Starlink and what it meant for broadband here in the UK. another interesting read, particularly those living and working in more rural areas, struggling with connectivity.

What is Starlink and what does it mean for UK broadband?

So there you go – Our top ten Wi-Fi blogs of 2021. We’re excited to see what 2022 will bring!

 

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Could Pesky Pigeons be Interfering with your Satellite Broadband?

A short while ago we blogged about space entrepreneur Elon Musk’s company Starlink – A new satellite broadband service.

In a recent article from the BBC, a cyber-security expert from The University of Surrey talks about the outages he experiences on his satellite broadband – And how he thinks they could be down to pigeons sitting on his dish!

Those who live in rural areas can only dream of fibre broadband – Satellite broadband gives these people a chance for low latency broadband. This particular cyber expert, Professor Woodward, is one the 100,000 beta testers of the LEO (low Earth orbit) satellite broadband system.

And he believes that his satellite dish looks rather like a modern bird bath – That the pigeons have taken a shining to!

It’s definitely not a bird bath though. This fancy little dish sends and receives signals to passing satellites. There is a constellation of 1,700 satellites at a height of approximately 550km (380 miles). You might have seen them in the night sky! They orbit earth about every 90 minutes.

Starlink plan to mobilise tens of thousands more of these satellite to improve their broadband service. However, Space X, the company who operate Starlink, have been slowed down by chip and liquid oxygen fuel shortages.

Whilst it’s not definitive what is actually causing Prof Woodward glitches, expert opinion says that a pigeon sitting on a Starlink antenna could certainly cause a decrease in performance.

Starlink aren’t the only organisation planning to provide satellite broadband. There are quite a few in the pipeline!

  • Project Kuiper from Amazon has a plan to launch 3,236 satellites
  • Canadian company Telesat are planning to put 298 satellites into orbit
  • The EU are making plans for a ‘mega-constellation’
  • China are making plans for their own satellite network
  • OneWeb – Part funded by the UK taxpayer – already have hardware in space like Starlink, with 288 satellites in space

If you’ve not heard of OneWeb, their focus will be on providing internet to businesses, maritime users and the government. They have a deal with BT, which means there is a strong likelihood that they will also provide consumer broadband to rural areas. It could also mean portable 5G cells for hire.

Some people may even be using satellite broadband without realising it! For places where fibre isn’t available, suppliers may run a satellite link. This would feed the local broadband pipe, giving rural homes a connection.

Becoming a beta tester isn’t cheap

If you’re struggling with a rural broadband connection and are sat wondering how much it might cost to become a Starlink beta tester, then read on.

It currently costs about £500 for all of the equipment you will need, plus £89 per month fees.

Thankfully, it’s pretty straightforward to get it all set up. Starlink will provide you with an app that helps identify any potential obstructions when you’re choosing the best spot for your dish.

You’ll want to choose somewhere flat and easy to get to – But worth considering the pigeons too!

Once you connect to the router and the dish is in prime position, you should find yourselves with fast internet.

What are the actual speeds of satellite broadband?

In this example, the average speeds were 150-200 megabits per second (Mbps) download speeds and 10-20Mbps upload. Whilst there may be occasional dropouts, this scenario didn’t experience interruptions in streaming shows.

And for many people struggling for broadband in rural locations, these speeds are a dream come true.

And with Elon Musk hoping to double the top speeds offered to 300Mbps, there seems to be scope for improvement.

What can affect satellite broadband service?

Well, as the blog title implies, pigeons can be a bit of an issue. But there are also other factors that can affect the service that satellite broadband service users receive via LEO satellites.

  • It depends on whether there are a number of other dishes nearby. For this reason, Starlink limits the number of users per coverage area. In a given area, not very many users can have the top speed at the same time. This is because it has a finite capacity it can provide in a given area, so user experience will decrease as the number of nearby users increases.
  • Regulator Ofcom expressed their concerns about how different satellite systems could cause interference. What would you prefer – A slow but reliable connection, or a fast yet intermittent one? For things like Zoom, you’re going to need a continuous connection.

Will the skies become crowded?

Astronomers have actually already started observing how busy the LEO is becoming, and how trails of satellites are interfering with their observations.

The possibility of collisions is also a very real concern. Apparently there have already been reported near misses involving Starlink satellites, with experts warning that the ability to prevent collisions between the many satellite constellations will become increasingly difficult for both humans and algorithms.

This means we may require more technologically advanced solutions in order to keep spacecraft safe in space.

Of course, the number of satellites orbiting earth will depend on the demand for them. There’s not much point sending all these satellites up into space if there isn’t actually a demand for satellite broadband here on earth!

But for those living in rural areas where fibre broadband isn’t possible, satellite broadband could be just the solution.

Just make sure to watch out for the pigeons!

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