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Which is best for my business – FTTP or a Leased Line?

 

Let’s face it – These days, business flow depends on connectivity. 

 

With remote working now more prevalent than ever before, there is a significant business need for straightforward online collaboration. Not to mention business critical operations and organisational efficiency. 

 

For a successful business, you need a reliable, strong connection that doesn’t buffer or drop out during vital video calls and digital team meetings. 

 

What’s the point in having top of the range tech and dedicated employees if you don’t have the broadband speed to keep up with their communications or computers?

 

There is nothing less motivating than slow internet – Lagging video, audio that’s out of sync, calls that drop out, pages that load slowly. It makes us feel frustrated just thinking about it! 

 

And whilst it might not sound like much – That 30 seconds of delay here and there throughout the day could actually add up to a lot of lost productivity across an organisation in just one week. 

 

So what’s the solution? For any small business, it’s really down to two options – FTTP (Fibre to the Premises) or a leased line. But which one is best for your business?

 

What is FTTP and how does it work?

 

As we said above, FTTP is Fibre to the Premises. It means an internet connection that is designed for small businesses and consumer use.  

 

FTTP works by sending data over a fibre optic cable from the exchange to the user’s premises. FTTP relies on already existing broadband infrastructure, which means that users share the bandwidth. This could lead to slower connection speeds and unreliability during peak times. 

 

An FTTP service is asymmetrical, meaning that the upload and download speeds are not the same. 

 

What is a leased line and how does it work?

 

A leased line, or fibre leased line, is a dedicated fibre optic service. It has a fixed bandwidth and is provided directly to the premises. Unlike FTTP, a leased line connects directly to the public internet. This means there is no shared infrastructure – thus the data’s journey is very different. 

 

Due to leased lines being dedicated, it won’t be affected at peak times because the bandwidth is reserved exclusively for that user. A leased line also uploads data at the same time as it downloads – Useful for sending large files or if you use VoIP telephones throughout the business. 

 

How do FTTP and Leased Line compare? 

 

Let’s take a look at how FTTP and Leased Line compare to each other in terms of use and functionality. Depending on how these fit with your business, you should hopefully be able to identify which would work better for you and your business operations. 

 

Speed and Bandwidth for FTTP vs Leased Line

 

Using an FTTp service, your highest download speed will be in the range of 300mbps and 1Gbps. Remember, in this scenario you share the infrastructure with other users, which means that during busy periods your bandwidth is likely to be compromised. Generally speaking you are looking at about 32 customers on an FTTP service. 

 

On a Leased Line, all of the bandwidth is there for you to use. The connection speeds on a Leased Line could be up to 10Gbps, with the same upload and download speeds. This is particularly useful for high-demand users, who could struggle on an asymmetrical FTTP. 

 

Traffic on a FTTP vs Leased Line

FTTP services can have a monthly data transfer quote which means it would be important for you to stay on top of your data usage. 

 

A leased line has availability 24/7 all year round, which means you have unlimited data transfers. 

 

Price of FTTP vs Leased Line

There is a significant difference in price when it comes to FTTP and Leased Line. 

 

The cheaper option is FTTP. This is because it’s a shared service, and more specifically aimed at residential properties and small businesses. You would likely be looking between £30 and £60 per month, which of course depends on the provider and the speed of the broadband you choose. For a new FTTP installation, it would take about 10-15 days. 

 

For Leased Lines, you would be looking at a cost of about £150 per month for lower bandwidths. Not only is it up to 5 times the cost of some FTTP, you may also incur additional charges (construction charges) which can push the price up more. Installation wise you would be looking at about 60-90 days to get things set up. 

 

Service Level Agreements for FTTP vs Leased Lines 

 

Whichever service you go for, you will have an SLA. The SLA for a Leased Line will be more thorough – For example, any fault on the line that needs fixing will be repaired within 5 hours. In comparison, a fault on FTTP could take 2 days to fix. 

 

An SLA will also lay out the speed of a Leased Line, which you can then be compensated for if it is consistently slower. This isn’t something you can do with FTTP. 

 

A Leased Line also comes with 24/7 support, whereas support for a FTTP line will be within business hours. 

 

Reliability of FTTP vs Leased Lines

 

As we mentioned above, when using an FTTP line, you could notice an adverse chane in connection during peak times. Leased Lines will never experience this problem (unless there is a fault) so you are less likely to have the connection drop out. This means that a Leased Line is the more reliable connection of the two. 

 

Availability

 

Leased Lines are available throughout the UK, but of course their accessibility depends on whether you can afford the cost. 

 

Whilst FTTP is a cheaper option, it is only available to approximately 94% of the UK.

 

Contracts

 

Contract options for these lines are as follows:

  • FTTP – 12 months, 18 months or 24 months, 
  • Leased Line – 12 months, 36 months, or 60 months 

 

It’s worth noting that if you choose a 12 month Leased Line contract, you’ll be paying more each month to spread the installation cost. 

 

So Which One is Best – Leased Line or FTTP?

 

If you own a small business, run a charity or are a residential consumer, then FTTP will likely meet your needs. 

 

Generally speaking, if you are one of these types of consumer then you won’t be needing service 24/7 all year round. You are also less likely to be transferring huge amounts of data too. And it’s the cheaper option! 

 

For larger businesses and organisations that rely more on a reliable connection, then a dedicated Leased Line service with a thorough SLA could be the better choice. You will then have peace of mind that your broadband is sturdy, and should something go wrong with it you’re backed up by a speedy resolution. Keeping disruption to your organisation to a minimum! 

 

Get In Touch

 

If you are feeling unsure about what could be the best internet service for your business and would like to discuss your connectivity needs, then get in touch with one of our Wi-Fi Experts today. We operate out of Hampshire, London and Cardiff and can help you to make sure that your connectivity meets your business or residential needs – Both in terms of connection but cost too. 

 

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Enterprise 5G: What You Need To Know 

You may be wondering what 5G means for enterprises. You may well have googled it and landed here! The prevalence of 5G will help to empower businesses – Allowing them to create new experiences and connect in more inventive ways.. 5G will help to change how we work and how we play as well as providing the solution for many problems. Some of them we might not even know about yet! There is a constant buzz in the air surrounding 5G and the excitement of all the possibilities it brings. It might also be causing a bit of FOMO – Businesses will not want to be the ones left behind. 

 

5G is quite often used as a backup for 4G – But those days may soon be over. Businesses will need to start considering using 5G as their primary mobile network, as well as the possibility of using it or their wireless environment – Negating the need for office wiring. 

 

Transformation is happening across all industries – As it tends to do with the introduction of new technology. An ever-changing world! 5G could well be the latest key when it comes to boosting the ambition of your business and increasing the confidence of enterprise customers. 

 

There are 3 main take homes when it comes to Enterprise 5G:

  • This year, the investment in 5G looks strong in enterprises across industries
  • Confidence in the ability to implement 5G successfully is low (only 25% of enterprises feel very confident about effective implementation)
  • Sustainability needs must be met by 5G providers and IoT use

 

The level of current and future spending on emerging technologies is looking healthy, yet there are some significant challenges that industrial 5G needs to overcome. With only a quarter of enterprises feeling confident in their ability to implement 5G successfully, it is vital that 5G providers can help enterprises to get set up. 

 

So what do our 5G providers need to know? Well they need to know what enterprises are thinking when it comes to 5G implementation in order for them to become trusted business partners. 

 

There are several key insights that need to be considered for Enterprise 5G. 

 

Adoption of 5G is not guaranteed


Just because the intention to invest in 5G is there, doesn’t mean it’s a given. The future looks bright in terms of enterprises adopting emerging technologies over the next few years, with investments likely to rise.  The intention to invest in 5G is highest amongst enterprises adopting new technologies. 17% have already invested, and 56% plan to invest in the next 1-3 years. Only 12% are not planning to invest whilst they monitor technological changes.

It seems that organisations are mostly interested in 5G for its use in helping them to meet their sustainability goals as well as improving supply chain management.

This doesn’t mean that 5G implementation is guaranteed. Indeed, just because 5G is becoming more mainstream, doesn’t mean that all organisations are going to stay receptive to it. Asian companies planning to invest in 5G is actually down 10% in comparison to last year.

 

Enterprise 5G Vision Becomes Defensive

 

The mindset towards 5G and IoT is prizing efficiency and optimization instead of entering adjacent markets and driving top-line growth. The top priority of enterprises when it comes to IoT is operational efficiency. Similarly, less enterprises want to spend on IoT for new products and services. 5G application uses for VR and AR seem to be diminishing.

We also need to look at Environmental, Social and Governance consideration as although these are fueling interest in 5G, they are also necessitating new demands on tech providers. Sustainability is a hot topic at the moment, and almost 50% of businesses don’t feel their sustainability needs are being met by 5G vendors.

 

New ways of buying and deploying 5G are well received by enterprises

 

Enterprises seem very receptive to 5G solutions, with over three quarters of businesses interested in using private networks to support the implementation of 5G. Furthermore, 50% of businesses thought that purchasing private network capabilities was an important 5G investment strategy. The reasons being that it provided more control of their network and improved reliability.

It would seem that the lack of confidence in 5G implementation could lead to businesses purchasing 5G through a MVNO (mobile virtual network operator). This implies that the relationship between telecommunications operators and enterprise customers could be in jeopardy. They need to ensure that 5G offerings are offered with easy market strategies.

 

Focus on 5G’s relationship to other technologies, with less attention on cyber risks

 

It looks like one of the top priorities for businesses is looking at the relationship of 5G with other technologies. It would be beneficial for enterprises to receive ongoing information and education on emerging technologies and how they relate to each other for their business needs. Not understanding the relationship between 5G and other emerging technologies could cause challenges.

Rather incredibly, less than a quarter of businesses viewed reducing the risk of cyber threats a priority in terms of IoT and 5G. We cannot stress enough how vital it is for enterprises to design their 5G and IoT deployments with security in mind. This is not a blind spot that can be ignored.

 

Telecommunication operators are falling behind network vendors



Enterprises are supporting their 5G deployments with their technology and telecoms providers, often following selection criteria based on price. Pricing seems to even come above the speed of execution.

It seems that enterprises don’t just want a technology supplier – They want a transformation partner. And who the experts are in this area is fairly evenly split between application and platform vendors and professional services firms. Hot on their heels are network equipment vendors! Less than a fifth of enterprises view telecommunication operators as experts in digital transformation. Whilst trusted as IoT experts, they need to prove their ability to deliver new connectivity transformations.

 

Ambitious ecosystem strategies for enterprises

 

Enterprises are wanting to take advantage of new technologies and ecosystem collaboration is one route towards these new skills and knowledge. Much of their 5 year growth is based within business ecosystem collaboration. There is a growing emphasis on developing cross-sector partnerships as well as shortening the time between new products and services, and revenue. These are ambitious drivers of ecosystem strategies.

Perhaps the most important takeaway from all this is that nearly three quarters of businesses are prioritising suppliers that can offer the relevant ecosystem relationships as part of their 5G capabilities. This means that any 5G provider needs to meet their customers needs and expectations by tapping into these fast-changing corporate ecosystems.  

 

 

Get in touch

 

If you’re struggling with wired broadband, and not getting the reliable internet connection you need in your business, then 5G could be a fantastic option for you.

 

It can feel like a big jump to give up on your wired broadband connection and opt for 5G – Which is where our Cell Coverage survey comes in.

We can tell you exactly whether 5G broadband would work for you, and which network would be most reliable.

 

Give our Wi-Fi experts a call or email us today!

 

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How do I get reliable Wi-Fi in my garden? 

Hello Spring heatwave! Hampshire, as well as other parts of the UK, have been treated to a bit of a March heatwave this week with sunny days that are feeling really warm. Finally! And now that many more of us find ourselves working from home more often, we wouldn’t be surprised if you’re trying to figure out a way to get all your gear out into the garden and Wi-Fi working well. 

 

Whether you’re soaking up the sun during Zoom meetings or attempting to escape the same 4 walls with some fresh air whilst answering emails – You’re going to need a strong, reliable Wi-Fi connection in your sun-soaked Hampshire garden. 

 

And no, it’s not okay to steal your neighbour’s Wi-Fi – Even if you know their password!

 

So, if you’re trying to make the most of the sunshine that Hampshire currently has on offer, then here are our top tips for getting strong, reliable Wi-Fi in your garden. 

 

Use an Access Point


Our first recommendation would be to run an ethernet cable out to the garden area and install a new access point. 

 

Many of our Hampshire based clients have homes where this option has worked really effectively. There are other options (see below) but this would always be our preference and recommendation when being asked how to get Wi-Fi in your garden. 


Where is your router? 

 

Is your router in the best place? You could try moving your existing router to see if a change of location improves the signal you get in your garden. 

 

We’ve visited many Hampshire homes where the router has been situated at the front of the house, most commonly in the front room next to the smart TV or telephone. This location makes it unlikely for the signal to be able to reach your back garden. 

 

Consider where you access the internet the most, and whether you could move your router to a different location that would work for both the house and the garden.

 

Extend your Wi-Fi range with a repeater 

 

If the range of your router won’t reach the garden from a suitable location inside the house, then there are ways you can extend it. A repeater is one possible solution, and works particularly well in larger homes. Some of our Hampshire based clients have found that a repeater has solved their Wi-Fi woes when it comes to getting a reliable signal in the garden. 

 

The pros – By placing a repeater in range of the garden, you can make your Wi-Fi go further. It’s cost effective and easy to configure. 

 

The cons – It works by mimicking your existing network and creating a new one. You would have to manually change the connection on your device when you move between the garden and the house. This option can also half your bandwidth, resulting in slower internet speeds.

 

Extend your Wi-Fi range with an extender

 

By using an extender, you can extend the range of your router by plugging it in at a position where it will provide coverage to your garden. 

 

An extender is cabled and takes internet signal directly from the router and emits it from a better location. Despite being slightly more expensive and a bit more complicated to configure than the repeater, our resident Wi-Fi expert says, 

 

“One of the biggest benefits of an extender is that it is connected using a wired connection, so there is no need for a wireless signal to operate it. This also means that the bandwidth stays at its full potential.”

 

We’d recommend that you consider calling in the experts if you’re considering this option – And we reckon our clients that are currently enjoying Geekabit installed Wi-Fi extenders in their sunny Hampshire hotspot would say the same! 

 

Mobile Tethering

If your smartphone has good reception outside, then you can use its Wi-Fi hotspot and tether that to your laptop or other device to use its connection. 

 

However, it’s worth bearing in mind that the data you use will come off your monthly allowance, and if you go over it can be rather a costly mistake.

 

This option is probably more suited to those ‘one-off’ moments – Perhaps to tide you over while you wait for one of Geekabit’s Wi-Fi experts to come and sort out a more long-term Wi-Fi connection in your garden. 

 

Get in touch

 

So there you go, some of our top tips on how to get Wi-Fi in your garden so you can enjoy the Spring sunshine whilst working from home!

 

If you’ve tried the options above and still no joy, don’t be afraid to call in the experts! Our Wi-Fi experts are on the other end of a phone call or email and are happy to help get your Wi-Fi working as it should. 

 

We work out of Hampshire, London and Cardiff and are really passionate about getting people the Wi-Fi connection they deserve. 

 

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5G Survey London

With the increasing prevalence of 5G availability across London, you might be needing a 5G survey. Perhaps your London business is moving premises – Or maybe you’re looking to buy or rent a property in London? Either way you need to know that wherever you’re living or working in London will have decent cellular and data coverage. 

Mobile coverage is a huge part of buying or renting a new property – Whether for a business or somewhere to live. 5G mobile phone coverage could be a massive deal breaker if it’s not at the level people have come to expect. 

Thankfully, here at Geekabit we offer a 5G survey in London and the surrounding areas – We know our stuff when it comes to all things wireless. We understand how vital it is to maintain strong connections, whether it’s in the office or at home. 

 

Geekabit’s 5G Survey London

Geekabit offer both internal and external 5G surveys, looking at mobile phone coverage both inside and outside your property. 

You might be wondering – Why would I need a 5G survey? 

For our clients that are wanting to map out the availability of 5G cellular and data coverage in a London office or building, the 5G survey would be a great tool. It’s extremely useful if your organisation is considering moving premises. It is so important nowadays to make sure that you have good 5G mobile phone signal coverage before signing on the dotted line. You don’t want any nasty surprises when it comes to coverage once you’ve moved in! 

Our landlord and estate agent clients also find it a very beneficial tool when it comes to selling or renting out business or residential properties in London. Tenants and house buyers aren’t just looking at the water pressure of the taps or the state of the windows – They’re now asking questions about the strength of cellular reception. Our 5G Survey gives you all the information you need to know. 

People want to make sure that where they live and work in London will have strong 5G mobile coverage. Geekabit’s 5G survey is the perfect way to prove your property has just this and on what networks. 

5G Hybrid Broadband

And where there’s a strong 5G connection, you know you’re covered if the internet goes down. Hybrid broadband is giving customers confidence that even if their standard internet connection fails, they will still have 5G mobile broadband to fall back on.

But this is only as foolproof as your 5G coverage. So before going ahead and investing in hybrid broadband, why not carry out a 5G survey first to make sure that your London property has the coverage you need to fall back on. 

 

Office and homes aren’t the only places where you need a strong, reliable 5G cellular connection

There are many external areas that would hugely benefit from an external 5G survey. Geekabit can also carry out a 5G survey along London roads, parts of the capital’s transport network and throughout leisure facilities in London and the surrounding areas. 

In today’s world, we don’t just stay in one place – Even while we’re working. We take our need for connection wherever we go – And it needs to be strong and reliable. 

Gone are the days where we are tethered to a desk – We need the 5G mobile coverage to be available on the go. Whether we are using a smartphone, tablet or other internet enabled device, we need to stay connected – And we need to know that the signal will be strong and reliable. 

Geekabit’s 5G survey can tell you how strong the cellular coverage is in certain areas of London, and which networks would work best for those locations. This information is invaluable.

 

How do we report the results of our 5G survey?

We can provide results, heatmaps and detailed reports measuring the details of phone coverage for 5G (as well as 2G, 3G and 4G/LTE). 

For any given London location, we can measure: 

  • The cellular connectivity
  • Data upload and download speeds 
  • The occurrence of dropped and failed calls for all the main mobile network operators

Over the last 2 years, companies have realised how vital cellular coverage is – For business operations as well as staying connected with loved ones. This was true before the pandemic, but Covid has certainly increased the need for strong, reliable mobile coverage. 

 

It’s time to invest in mobile enterprise

If you value the importance of the Quality of Service and Quality of Experience of your employees cellular coverage whilst they are at work, then it’s time to invest in mobile enterprise. 

Here at Geekabit, we’ve long been able to provide mobile phone coverage survey results for a fixed point – For example, a particular property in London. 

We can now provide this matched to geolocation data over a moving area, as well as on building plans and maps. When it comes to 5G surveys, this information is really important. 

If your London business has been thinking about investing in further mobile technologies, then our 5G survey is ideal for providing graphical and interactive information, allowing you to really drill down into the data and support and inform your worthwhile investment.

 

A word from our Founder

Steve Cross, Founder of Geekabit, comments:

“Mobile phone coverage has continued to increase in importance, with a massive investment throughout the pandemic in mobile working technology. With the great shift in office working already happening, organisations are looking to ensure that 5G mobile phone coverage in potential London office locations will be suitable for their workforce. Our internal cellular 5G survey tool gives clients the opportunity to make sure there will be no issues with mobile phones and tablets when moving buildings or downsizing.”

Want to know more about our 5G surveys?

For further details about the data which can be captured, or to discuss a potential project, please email our Wi-Fi experts at [email protected] and someone will be in touch as soon as possible.

 

Our 5G surveys are available across London and the surrounding areas. If you are interested in this service in a different location, please do get in touch. 

 

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Wi-Fi to Fall in Love With

Wi-Fi really can be a love-hate relationship, can’t it? When we feel a strong connection then everything is plain sailing. But the minute that connection seems lost, the frustration creeps in. 

 

To keep your relationship with Wi-Fi healthy, here are some top tips. 

 

Ensure a Secure Connection 

Every good relationship relies on that feeling of security. Wi-Fi is no different. A survey found that despite 91% of respondents believing that public Wi-Fi wasn’t secure, 89% still chose to continue using it. 

It’s always a good idea to wait until you’ve found the right network before you start sharing personal information. If you’re using public Wi-Fi, always make sure it has strong security policies and infrastructure – Especially if you are sharing sensitive information on their network. 

 

Some Things Are Best Kept Private

Whether it’s Valentine’s Day or any other day of the year, some things are just better kept private. 

If you are connecting to a public Wi-Fi network, you should not be using credit or debit card information or sharing any bank details. Yes, that means no shopping! 

If you find yourself able to connect with other users in their network, for example through AirDrop, then you should disconnect. If you want to confirm that the network you are connected to is in fact the provider you think it is, you can check and verify the DNS name by checking the public IP address of the network. 

 

Don’t Risk Getting Held to Ransom

You have to guard your heart sometimes – And you should be guarding your devices too. More and more people are being targeted by ransomware nowadays. And most of those people are paying the ransom in order to get back their data. It’s not just your laptop that can be affected – Any phone or smart device can also be vulnerable. You could be looking at a cost of around £500 – Don’t let them fool you and swindle you out of your hard earned money. 

 

Stop the tears from streaming

If you’re currently relaxing in a hotel room about to start a romantic Valentine’s Day movie on Netflix, then be prepared for some buffering. Any kind of streaming service is a rather big challenge for hotel networks or similar. It needs to have the Wi-Fi to match the demand! And we’re sure that’s not the only performance issue that hotel room has seen. If you’re sitting on the other side of the bed, and it’s your hospitality venue that’s struggling with Wi-Fi performance issues, get in touch with our Wi-Fi expert here at Geekabit and we’ll see how we can help get your Wi-Fi from heartbreaker to love at first sight.

 

It’s not you, it’s me

If you got hacked, who would you blame? Yourself, the Wi-Fi provider or the hacker? Research suggests that 56% of people would blame the Wi-Fi provider / venue but 85% would blame themselves. When you connect to a Wi-Fi network, are you confident that it’s safe? It’s very important to make sure you have the information and tools you need to stay vigilant and safe online. 

 

Turn yourself on

Wi-Fi gives us the ability to turn on so many different things these days. From switching on the lights to turning up the heat for when we get home – All from our phones!

You could even dim the lights for a romantic moment… Who needs a wingman when you’ve got strong Wi-Fi?

 

Not feeling a connection?

If your Wi-Fi is leaving you feeling frustrated and disconnected, then get in touch. Our Wi-Fi experts have the knowledge and skills to diagnose the problems with your Wi-Fi network, and deploy what’s right for you. 

 

After all – All you need is love, and Wi-Fi. 

 

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How to Give Your Wi-Fi Network a Health Check

You might think that once you’ve got your Wi-Fi network all set up and running, then that’s it done. But it’s not! Having a reliable wireless network involves ongoing maintenance and health checks to make sure that it’s performing at its optimum level.

There are plenty of variables in a wireless network that could change. Things like user demand or changes in the radio frequency that could have an impact. Seemingly simple things like rearranging your office furniture, onboarding new employees or using more applications requiring bigger bandwidth can all be negative factors affecting your Wi-Fi network.

Ongoing, regular surveys can help you catch these changes before they start to cause you too many problems.

So what do you need to do to keep your wireless networking functioning effectively?

 

Monitor New Client Devices

Just as when you are in the design and planning stages, it’s vital to know the number of users that are connected at any one time, and what devices they are connecting to the network with. Your network performance depends on this!

This could likely change with company growth or if your business has seasonal staff where connections peak and trough.

It’s also worth bearing in mind how old the devices are. Older laptops, for example, won’t work so well with today’s modern networks. And vice versa!

You can counteract this by semi-regularly updating your devices to align with your network.

Likewise, if your network was originally deployed a while ago, without being monitored or updated it will fail to work with modern devices to their potential.

You need to also monitor the applications being used and ensure that the bandwidth matches the demand. Organisations like schools that now have a plethora of laptops connecting wirelessly to the school network need to have strong, reliable Wi-Fi. Hospitals also have high bandwidth demand with the ‘workstations on wheels’ that are now prevalent.

The more end users you add to your network, the more bandwidth you will need.

In simple terms – Make sure you are monitoring new client devices. Make it your business to keep track of how many devices are connecting to your network and make sure you can meet the Wi-Fi demand consistently. Your business operations depend on it.

App Usage and Progression

As we all know, technology is constantly evolving. Device manufacturers are always striving for the fastest, most powerful offering to stay ahead of their competitors.

This means that apps and software also move fast to keep up. This constant evolution means that you need more and more data with every update. Thus, the requirements of your Wi-Fi network are likely to change and be modified accordingly.

Wireless is often the first choice – If not the only choice! So you need to make sure your business Wi-Fi offering is up to scratch.

 

Physical Changes in the Office Landscape

You might not think too much about rearranging the office, but this could have a significant impact on your coverage area and how your access points function.

Tweaks like going from open plan to individual offices (or the other way around) will change the way your AP’s perform in your office space.

Interior walls (or lack of them) will affect the radio frequency and how it attenuates. You might be thinking, surely removing partition walls to make an open plan office couldn’t cause Wi-Fi problems. Ut actually it could! The RF will be able to travel further without any attenuating interior walls, meaning it could start contending with other channels and cause interference.

Any physical changes in your office environment need to be surveyed to see if and how it will affect how your Wi-Fi network functions. This means you can make the necessary adjustments before problems arise.

 

Identify Common Causes of RF Interference

Following on from physical changes in your office environment, you need to also be aware of other possible causes of RF interference.

Once possible source of interference on your Wi-Fi network could be noise from neighbouring networks. Other AP’s in range of your coverage area could cause RF interference, especially if their power levels are turned up.

Wi-Fi interference is when you have AP’s that are operating on the same or adjacent frequencies. This can cause interference or contention on these channels, or Overlapping Basic Service Set (OBSS). If your network is experiencing this type of interference, you could see your ability to send or receive data significantly reduce or even completely disabled.

You can also get non–Wi-Fi Interference from devices that use other radio networks. Things like microwaves, monitors, blue tooth or surveillance cameras could all cause interference problems.

 

Your Business Depends on your Wi-Fi Network

If you’ve gone to the effort of designing and planning the optimum network for your business, then don’t waste that work by not monitoring and maintaining it.

Even the best networks will need tweaks and changes over time, to make sure it can keep up with the demands of new users and modern devices.

Regular monitoring or ‘Wi-Fi health checks’ can help identify problems while they’re still small – Allowing you to get them sorted out before they start causing your business serious issues. Don’t wait until the IT department are inundated with calls from frustrated, unproductive employees.

If you think your wireless network is in need of a health check, why not give us a call here at Geekabit? Our wireless experts have the knowledge and expertise to diagnose and solve your Wi-Fi problems, improving the reliability and functionality of your business Wi-Fi.

by admin
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Why Is Network Design So Important for Reliable Business Wi-Fi?

Wi-Fi is no longer a ‘like to have’ when it comes to successful business planning. It’s vital for businesses to have strong, reliable Wi-Fi in order to business processes to run smoothly.

No matter what industry your business is in – Wi-Fi is crucial. Gone are the days when everything could be wired and cabled. Whether you run a warehouse, a hospital or operate out of an office; Your business needs to run wirelessly.

Organisations tend to have an armada of laptops, tablets, smartphones and other IoT devices that require effective Wi-Fi.

So if the need for a good Wi-Fi connection is so prevalent, why are we still seeing so many businesses struggle with their Wi-Fi network?

The requirements can be demanding, and to be successful a network needs to meet those demands. Plug-in-and-go routers aren’t going to cut it unfortunately. Your business network needs more!

So how can you ensure that your network can be relied upon by your employees every day, so they can do their job productively and efficiently?

It all comes down to the design.

What do you need to consider when designing a Wi-Fi network?

Designing your wireless network gives you the chance to translate your business needs into a Wi-Fi network that will work for you and meet those needs.

So what do you need to consider?

Capacity

You need to think about how many devices will require a Wi-Fi connection. You need to be asking questions like how many employees you have, are there people in addition to employees that will need to connect, how many devices are each of these people likely to have and what type of device are they.

Getting to know how much traffic you will likely have will help you to determine how much bandwidth you need in order to meet consumption needs.

If you don’t get the capacity planning right, you could end up with very unhappy employees suffering with slow internet speeds and an intermittent connection. Neither are conducive to a productive work environment!

Something else to consider is how the capacity changes as you move around your site. Do some locations have a higher capacity demand than others? This information will help you to design a network where access points are distributed according to requirements.

Capacity isn’t just important during the planning stage either. It’s something you will need to monitor so that you can identify when more devices are trying to connect and adapt the network accordingly.

 

Coverage

We’ve talked about capacity and how many devices are likely to connect. Now it’s time to talk about where those users need that connection.

Identifying your coverage area allows you to optimise the distance between your wireless transmitters. Getting this right means that you’ll have the right signal strength for the Wi-Fi enables devices trying to connect.

Coverage is split into two – Primary coverage and Secondary coverage. Interweaving the primary coverage area of your transmitters with the secondary coverage of necessary overlaps means that your end users will be able to roam throughout your site without their connection dropping out on their device.

The idea is to find the perfect balance in the number of AP’s you deploy. Too many AP’s not only costs you more money on installation but can also cause interference. Not enough AP’s and you won’t be able to meet your coverage needs.

 

What is the Least Capable, Most Important Device?

It’s important to identify what device is most business critical – And whether that device poses a risk to the rest of your network. You might find that a warehouse scanner, or even an employees laptop, is critical to the needs of the business, but is also the oldest and least technologically advanced device on the network.

You need to identify this device (or devices) and make sure that your network will ensure the device(s) stay online. You can do this by checking the manufacturer specifications and make sure these align with your network offering.

 

Are there any Obstacles on site?

It’s a good idea to walk around your site and identify any potential obstacles to your wireless signal. Sometimes having an actual walk-around sheds more light on potential problems than just looking at a simple floor plan. You need to know exactly how the radio frequency will behave in your specific environment.

Consider things like high or exposed ceilings, columns, large items of furniture, lift shafts, stairwells and even signage.

You should also look to see where access points could be easily installed, and any areas where this would not be possible. This also goes for cabling.

Mitigating the Effects of Wall/ Door Material on Signal Attenuation

In order to mitigate the risks of attenuation, you need to understand what materials could pose a problem to your Wi-Fi signal.

When you are designing your Wi-Fi network, it’s imperative that you identify the physical characteristics of your environment and understand how this can impact your wireless signal.

The amount of signal strength absorbed by walls or doors depends on what they are made from. A rough guide to this would be:

  • Bookshelf – 2dB
  • Drywall – 3dB
  • Exterior Glass – 3dB
  • Solid Wood Door – 6dB
  • Marble – 6dB
  • Brick – 10dB

Having this information specific to your site means you can design a wireless network that works really well.

Call the Experts

If this all seems a bit overwhelming, then call in the experts. That’s what we’re here for! We have all the necessary technology to survey your site and then design and plan a wireless network specific to your business needs. Give our Wi-Fi experts a call today to see how Geekabit can help.

 

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A Simple Guide to Help You Plan Your Marina Wi-Fi

Most businesses make it their mission to provide their guests and customers with a reliable wireless connection – It’s vital for a successful guest experience across industries.

If you are in the process of upgrading your marina site, then the dependability and consistency of the available Wi-Fi should be part of your upgrade plans.

The optimum Wi-Fi offering should enable near continuous connectivity throughout your site. It’s imperative that guests moving around your marina don’t have their connection drop out.

Strong, reliable Wi-Fi isn’t an amenity that guests will compromise on. It’s become an expectation in everyday life, regardless of location or industry. Both potential and existing boating customers will want a good internet connection.

Perhaps you’re thinking that most boaters are there for leisure rather than business, so maybe a reliable internet connection isn’t the be all and end all. However, studies have shown that nearly 70% of holiday-makers within employment choose to take a smart device along with them on their break specifically to enable them to connect to work.

This is just one of the many reasons that your marina needs to be able to offer customers reliable Wi-Fi services.

So what questions do you need to be asking yourselves when starting to plan your marina’s WI-Fi network?

Here are some things to consider during the Wi-Fi Planning and Design phase.

 

Where is the ISP entry point?

You will need to consider where on your site the Internet Service Provider’s equipment is. Where this entry point is, affects what you will need to deliver the internet to your customer device. You may need Ethernet cabling, network Power-over-Ethernet Switches and/or Wireless Access Points to get the internet service delivered from the ISP entry point to the client device.

How far away is this ISP entry point from the area you need to cover?

Knowing this distance will help you work out the coverage area and what equipment you will need to get the internet from the ISP entry point to the end user, and where best to place this equipment. It will also help you to identify the type of network devices you will require.

How much bandwidth are you receiving from your ISP?

You will need to know the amount of bandwidth you are getting from your ISP in order to work out the maximum internet speed you will be able to offer your employees, boaters and guests. The more bandwidth you have, the more guest devices you can connect to, and thus the higher the quality of Wi-Fi service you will be able to offer your customers.

Do you know how many users you are likely to have?

Having an accurate estimate of how many users / devices you are likely to have connected at one time will help you to determine how many Access Points you will need throughout your marina. The higher your average number of users, the more Access Points you will need.

Is quality of service important to you?

We are assuming that you’re doing this exercise not just to tick a box, but because you really care about the quality of the internet you’re providing to your customers. Knowing how much access you want to offer your staff, boaters and guests will help you work out how to place your Access Points. There are two main services to look at here.

The first is a Hotspot Service. This is where Wi-Fi services will only be available in specific areas. Any guests wanting to connect to your Wi-Fi services will need to go to those specific areas. These could be the clubhouse, café or other areas of recreation.

The other service would be virtually everywhere. This would include on the dock as well as their boat and throughout the entire marina.

The Access Point requirements for these services would be rather different.

Is there any likely interference from buildings?

It’s wise to consider what your buildings are made of, as some materials could be obstructive to wireless signals. Are they made of wood or concrete or metal? What about the walls, ceilings and doors? Think about how this will affect the wireless signal, and make your Access Point placements accordingly.

How far do your current Ethernet cables go?

If you already have Ethernet cables running, how far do they go? Do they go to the docks or the ends of the docks? If you already have proper, shielded Ethernet cables to your docks then continuing on a wireless service from here is pretty easy. If Ethernet cabling is something you are currently considering, then it could be worth your while doing this to the end of your docks to make further Wi-Fi deployment smooth sailing.

If you don’t have ethernet cabling to the docks, and this isn’t something you want or can do, then a secure wireless link could be the option for you. This link or wireless bridge will carry the signal on to a designated location. The devices on each side of the link or bridge are linked to another device – This could be a network switch, camera or router.

Is a surveillance system part of your marina upgrade plans?

If you are planning to implement a new network-based surveillance system or expand an existing one, then you will need to consider the bandwidth usage of your entire site. The higher resolution your surveillance cameras, the more bandwidth they will need, so do consider how clear you need the surveillance to be e.g. facial recognition, number plate visuals etc.

Surveillance systems can provide comfort and security for both staff and customers, and it’s more commonplace to see them as a part of a marina than to not. Footage from this system could provide you with evidence of liability, vandalism and theft.

How many docks do you want to provide Wi-Fi access to?

You need to work out how many docks you would like to provide with wireless internet access. Will it be some of the docks or all of them? Knowing this number will help you identify how many Access Points you will need. It will also determine where the AP’s need to be placed. You may also need additional wireless links or bridges. Knowing how many docks you are providing with Wi-Fi will also help you to work out an estimate of the average number of users at a given time using your network.

Are your boaters likely to try and connect to your network on board their boat?

You need to know whether your boaters have on-board devices that they are likely to want to connect to your network. Whether or not your Wi-Fi network is deemed successful will often be determined by the experience of your end user. If your customer suffers intermittent coverage and dead spots, then your Wi-Fi network is not doing what it’s intended for.

 

Taking these things into consideration will help you to successfully carry out your site planning. You need to know that the service you provide is enough for the demand.

If this all seems a little overwhelming, then why not leave it to the professionals? Our Wi-Fi experts have the expertise and knowledge to successfully carry out a Wi-Fi Site Survey of your marina, and then design and deploy a Wi-Fi network according to the necessary specifications.

To chat through the options for your marina, give our Wi-Fi experts a call today.

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How Do Wireless Directional Antennas Work?

This week we’re going to take a look at wireless directional antennas and how they work. By understanding this, you can ensure that your Wi-Fi network provides the coverage you need for reliable, strong Wi-Fi links.

To create a wireless bridge or point-to-point link, you would use a directional antenna. Your coverage requirements will determine the size and shape of the directional antenna needed, as well as whether you are using them inside or outdoors.

First things first – What do we need in order to establish a long-range wi-Fi link? There are a few main requirements that we need in order to achieve this.

Remote Wi-Fi Links – 3 Requirements

We need to satisfy 3 requirements in order to set up a long-range Wi-Fi link. Whether your signal is indoors or outdoors, the basic needs remain the same. For example, the signal could likely navigate and pass through a thin wall indoors, or one tree outdoors. However, navigating an entire building of walls or a forest of trees would be more difficult.

When a wireless signal is traversing over longer distances, packets of data can be lost. Adding in other complexities (like many walls or trees) can cause problems with the signal.

So in order to establish and maintain a strong connection over a long distance we need to fulfil these 3 requirements:

  1. There must be a direct line of sight between the antenna and the receiver. This means no obstacles in the way, like buildings, walls or forests.
  2. The antenna must be elevated and be horizontal with the point that is receiving the signal ready to transmit it. For the connection to be strong, the antenna and the router for example, need to be on a level – Not one higher or lower than the other.
  3. The antenna must be directed towards the router or Wi-Fi transmitter. The directional antennas only emit and receive Wi-Fi signal in one single direction, so it needs to be positioned on that side. The accuracy needed for the position depends on the angle opening on the antenna. For example, the smaller the angle, the more accurate the position must be. More on that next!

Antenna Angles

How far a directional antenna can transmit a Wi-Fi signal depends partly on the size of its angle. For example, a directional antenna with a wide angle could transmit to a wider area around it, but not as long a range. A directional antenna with a small angle is a more focused transmission and will provide further coverage.

A good analogy to explain this is a light bulb. A bulb without a lampshade will emit light at an angle of 360 degrees. It works well to illuminate the area in close proximity, but doesn’t have great range in terms of distance. For example, lighting up one room.

In comparison, a bulb inside a torch operates at an angle of approximately 30 degrees. The light is much more directed, and thus has a further coverage range – But we don’t see light outside of the ‘sides’. The smaller the angle, the further the reach.

The same premise applies to wireless signal and directional antennas, as you can see from the diagram below.

Types of Wireless Directional Antenna and Their Uses

There are 4 main models of directional Wi-Fi antennas. They are designed to provide a Wi-Fi connection over long distances. They direct an entire frequency pattern in one direction to reach from point-to-point. A directional antenna receives the Wi-Fi signal and emits it forward; the distance it can cover depends on the angle it uses.

  1. Wireless Directional Antenna for Indoor Use – The 60° angle antenna

    A wireless directional antenna with an opening angle of 60 degrees is most practical for indoor use. The open angle of this directional antenna enables it to see all the Wi-Fi networks in it’s environment. It provides good quality signal over a range of up to approximately 300m.

  2. Wireless Directional Antenna for Long-Range outdoor Use – the 35° angle antenna

    This wireless directional antenna uses an opening angle of 35° which enables it to locate all the AP’s in a mesh Wi-Fi network outside the premises, covering a distance of up to around 800m. For this reason, it’s commonly used for long range networks. They are generally easy to install, are a manageable size and tend to come weatherproof so they can be used outdoors come rain or shine!

  3. Wireless Directional Antenna for Distant Networks – the 30° angle antenna

    These wireless directional antenna models have a closed angle. Their installation is a little more complex to the previous two models, and therefore is better suited to professional networks that need to cover very distant networks. Due to the closed angle, it is extremely important to get the positioning accurate.
  4. Wireless Directional Antenna for Professional Installers – the 7° angle antenna

    Due to these models of wireless directional antennas having a very narrow beam, it’s necessary to have them professionally installed. They are a favourite among professional Wi-Fi installers as they have a very high gain so provide a high wireless broadband casting range. High gain antenna can provide a strong Wi-Fi connection in all parts of your property from a single router. This type of directional antenna will have a parabolic reflector – basically a curved surface like a dish which direct the radio waves. This type of wireless directional antenna is ideal for long range networks.

If all this talk about wireless antennas has got you confused about which direction to go in, then why not give our Wi-Fi experts a call?

Working out of Hampshire, London and Cardiff, we can plan, design and install a Wi-Fi network that’s tailored to your home or business requirements. Get in touch with us today and we’ll have you better connected in no time.

 

 

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Wi-Fi Woes at Home: Could it be your Router?

Wi-Fi is one of those things that we don’t tend to take much notice of – Until it breaks.

Just like when a power-cut stops our electric, or cloudy water comes out the tap – When our Wi-Fi goes down, we notice! Slow or faulty internet might be one of the most frustrating things of all time. There’s nothing quite as annoying – Whether you’re in the middle of a Netflix binge or an important Zoom meeting.

The last time you thought about your internet probably coincided with one of those moments. Maybe it was back when the first lockdown came in and you were suddenly thrust into a world of remote working. Or when schools were closed and you abruptly and unexpectedly became a teacher and had to navigate an online classroom with your children.

Never have we had to rely on our home Wi-Fi networks like we have the last 2 years. The world still looks like a bit of a scary place right now – Don’t let your home network be an added source of stress.

We might have electricians to sort out our electrics and plumbers to sort out our plumbing – But who sorts out our Wi-Fi in our homes? Here at Geekabit, our Wi-Fi experts are here to help you. Most people get sent a router from their broaband provider, plug it in and hope for the best (no judgement here!). But what about when that’s not enough to provide you with a reliable home Wi-Fi network?

We’re going to take you through the basics of Wi-Fi so you can make sure your router is providing your home with the network you need.

So let’s start from the beginning.

Wi-Fi Standards – What are they?

What we understand as Wi-Fi was only named that after the ability for us to connect to other computers and the internet has long been around.

It started out as 802.11 (The first Wi-Fi standard). Not quite the description you’d expect for such a transformative piece of technology! And certainly not a word that lends itself to the general population of internet users.

So what came next? Along came 802.11b (there was a 802.11a but we won’t go into that). Catchy huh! This was the first major revision of 802.11 which came in 1999 alongside the name Wi-Fi. These numbered standards come from the Wi-Fi Alliance – A global group of technology companies who ensure that anything labelled as a Wi-Fi product has been adequately tested as such.

This means that if you buy a product with Wi-Fi, such as a laptop, and you have a functioning Wi-Fi network, then the 2 will be able to connect. That’s the rule!

In the 20 years since we’ve had more revisions and improvements, taking us through more standards: 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax. They don’t exactly roll off your tongue do they?

What they have done however, is:

  • Increase the maximum speed
  • Minimise congestion in built-up areas
  • Improve connections when multiple users on different devices are accessing the same network

Wi-Fi Standards and Compatibility

What these complicated names also mean is that even the most technological savvy people don’t have much knowledge about how their home Wi-Fi network actually works. Again no judgement – It’s not your fault!

Without Googling or hunting down hardware – Do you know which of the standards above your home network supports? How about your laptop, tablet or smartphone?

Without also knowing what standard your router runs on, how could you know whether the standard your devices are running on is compatible?

Backward compatibility has its costs. If you have a new router running on the latest standard of 802.11ax, but your laptop is 20 years old with 802.11b compatibility, the laptop can only go as fast as the old standard. It can’t access the benefits of the newer standard that the router supports. Unfortunately, having this laptop connected to the network can cause the whole Wi-Fi system down to its level. For this reason, the default settings on many networks automatically kick off any older devices to stop problems arising for other users.

For this reason, it’s wise to make sure that the Wi-Fi standard that is supported, is common amongst your router and the devices connected to it.

The re-branding of Wi-Fi Standards

Thankfully assessing compatibility will become a lot easier now that the Wi-Fi Alliance has rebranded the Wi-Fi standards.

You might be surprised to find that you are already acquainted with the latest Wi-Fi standards – Wi-Fi 6 and Wi-Fi 6E.

With the branding of these newest standards, comes the relabelling of the older ones. They become:

  • 11 – Wi-Fi 1
  • 11b – Wi-Fi 2
  • 11g – Wi-Fi 3
  • 11n – Wi-Fi 4
  • 11ac – Wi-Fi 5
  • 11ax – Wi-Fi 6

The ones we need to know about and look out for are Wi-Fi 5 and Wi-Fi 6. Simply put – Your home Wi-Fi network will run better if use routers and devices that support the latest Wi-Fi standard.

We mentioned Wi-Fi 6E. This is the latest Wi-Fi standard which arrived this year. This standard, for the first time since the beginning of Wi-Fi, it uses 6GHz. This band is a new section of the radio spectrum which hasn’t been used by Wi-Fi before. This new standard will minimise interference with other networks and help achieve speeds we haven’t seen before.

Where do routers fit into all of this?

As you have seen, there has been a steady stream of Wi-Fi standards since the internet first emerged.

As with most things technological, improvements are constantly being made. We live in a world where there is always the newest device – Faster, more compact, better this, better that. Always competing with what came before it.

You probably replace your phone quite regularly, especially if you are on a contract or plan. Getting an upgrade is the norm! You may also do the same with laptops and tablets, TV’s and other smart devices around the home.

But do you do the same with your router?

Have you ever stopped to think that the router you’ve had since you moved in is stopping all your new devices from working to their optimum ability?

Your smartphone might support Wi-Fi 6, but that’s no good if your router is ten years old! Could your router be the cause of your home Wi-Fi problems? Slow internet speeds, bottlenecks, buffering?

What’s the point in spending thousands of pounds on the latest phone, tablet, laptop, smart TV etc if you haven’t invested in a router – And instead connect all your top-of-the-range devices to a box you got free from your provider when you moved in nearly a decade ago.

It seems pretty obvious now we’ve pointed it out, but so many of us do this very thing. We’re not trying to shame you – the majority of people don’t consider that their Wi-Fi woes could be a result of an older router.

‘I think my router could be causing my Wi-Fi problems – What do I do next?’

Assuming that the connection coming into your home is not ‘dodgy’ then a new router could be the answer to your Wi-Fi problems.

The majority of households have a pretty straightforward set of needs when it comes to Wi-Fi coverage. A simple change, such as a pair of Wi-Fi 6 ‘mesh routers’, could be just what you need to to provide a bit of extra bandwidth and even cover those annoying ‘black spots’. Esepcailly if one of those happens to be out in the garden where you desperately tried to catch a bit of sun whilst working from home during the summer!

For the cost of skipping the latest smartphone upgrade, you could fix the Wi-Fi problems for your entire household.

No more buffering mid Netflix binge. No more dropping out of video calls and online meetings. No more being ‘that colleague or friend’ that causes the tech problems.

This one small switch could be far more beneficial that upgrading your devices or doubling your monthly BT bill.

What if replacing your router could give all your Wi-Fi devices a new lease of life in your home?

 

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