Is an Everyday Household Item Slowing Down Your Wi-Fi?

Whether you rely on your Wi-Fi to work, stream Netflix or game, one thing we can all agree on is that there is nothing more frustrating than slow, buffering Wi-Fi or internet blackouts. Frozen zoom calls, ‘Something’s gone wrong’ error messages in the middle of binge-watching your favourite series or letting the team down mid-battle could have you tearing your hair out in frustration.

These days, having a strong, reliable, fast broadband connection is vital. And often, we don’t realise quite how much we need something until it’s not working effectively or completely gone. 

But what if one of your everyday household items was the cause of your Wi-Fi woes? Here are some commonplace things that you likely have around your house that could be causing your internet issues – And things you can do to help overcome them. 

Can concrete cause Wi-Fi problems? 

Obviously, there’s nothing much you can do about the actual structure of your home, but if it’s full of thick concrete walls then you may experience problems getting Wi-Fi throughout your property. It’s a tough material that’s difficult to penetrate, meaning your network coverage could struggle. 

This could result in a lag in signal or some rooms being in a deadspot. 

We’re not suggesting taking a sledgehammer to your walls – But you can carefully consider where you are placing your router for optimum coverage. You could also look at whether extenders could help your signal reach parts of the house that the signal can’t get to. 

Can metal interfere with my Wi-Fi?

Metal is another dense material that can negatively affect your Wi-Fi speed. Using metal structurally could inhibit the strength of the signal you are transmitting. Likewise, too many metal household items (like blinds) or decorative items (e.g. wall art) could cause issues with signal reaching your devices. 

As above, thinking carefully about where you place your router can imrpove things, and extenders can be used to access those hard to reach places. 

Can plaster and drywall affect my Wi-Fi? 

Most if not all houses will have elements of plaster and drywall. Thankfully, it doesn’t interfere with signal as much as concrete does so there should be less signal lost. 

Could the ceramic tiles in my house cause internet issues?

Ceramic tiles are a popular choice in our kitchens and bathrooms. Unfortunately, this material can disrupt Wi-Fi signals in your home. Ceramic tiles also tend to be coupled with other disruptive material like plaster and drywall mentioned above, which can cause even more interference to your Wi-Fi.  

Placing your router somewhere central in an elevated position can help to combat some of this Wi-Fi interference. 

Are my Low-E windows causing Wi-Fi problems?

Every house has windows – But a certain type can cause problems with your Wi-Fi. Those conscious of their energy consumption and trying to reduce how much energy is lost by installing Low-E (low emissivity) windows could unfortunately result in problems with their Wi-Fi instead. 

Low-E windows have a metallic film on them to help reduce energy consumption, which also means they can absorb or interfere with Wi-Fi signals. So they could be great for your energy bills but not so great for your internet connection. 

Do mirrors interfere with Wi-Fi signal? 

Mirrors have a thin coating of metal behind the glass which together can cause enough electromagnetic interference to disrupt your Wi-Fi signal. Especially if your house is adorned with lots of mirrors! 

The level of disruption depends on how big the mirrors are and how many you have. 

Is water the reason my Wi-Fi is slow?

Water can hinder the passage of Wi-Fi signal, so things like fish tanks and even people can make your connection weaker by the time it reaches your device. 

This can have a big impact on how well your devices connect to your Wi-Fi and thus how effective they work. 

Can my furniture cause internet problems? 

Do you have pieces of large furniture in your home? A house full of big, thick furniture could struggle with less stable internet. 

Experiencing signal disruption is more likely if you place your router too close to any large items of furniture – Try to choose a an area that is unobstructed and in as open a space as possible.

Could my household appliances be disrupting my Wi-Fi?

Houses are full of white goods, and unfortunately these can cause a weak Wi-Fi connection. Appliances like microwaves and dishwashers emit their own radio waves, so it’s a good idea to place your router well away from them. 

You might even be able to salvage a weak Wi-Fi connection by moving your router away from appliances like this. 

Got Wi-Fi Issues In Your Home?

If you are facing some Wi-Fi troubles in your home, then try these top tips to try and mitigate any interference from household items. 

  • Don’t tuck your router away in a cupboard, out of sight or surrounded by furniture. 
  • Find a central location for your router so that it stands the best chance of reaching every corner of your home
  • Deploy your router in an elevated position to help transmit that signal 
  • Avoid installing your router close to bulky furniture
  • Thick concrete walls are not your router’s friend – Try not to place your router near them 
  • Water (think fish tanks, water tanks, even people) absorb the signal and can interfere with how effectively your device can connect so deploy your router away from these things
  • Kitchens are full of white goods (microwaves, dishwashers etc) which emit their own electromagnetic waves, so don’t put your router in this room if you want it to work at it’s optimum  
  • Try to avoid placing your router near large mirrors or windows. If you are considering Low-E windows, think carefully about whether this could affect how effective your Wi-Fi is
Is Poor Connectivity Costing Your SME Money?

Research commissioned by Three found that issues with poor connectivity were costing SME’s in Britain £18.77 billion per year. 

Research found that small to medium sized businesses (including micro businesses) in the UK who give employees work phones are losing out on over 1 hour of work time per employee, per week. Poor connectivity leads to employees being unable to get online or complete their work effectively.

1 hour per week per employee may not sound like a big deal on the face of it, but for medium sized businesses, this equates to 250 hours of working time being lost every single week. 

This loss of working time has a bigger impact on things than you may think. In partnership with YouGov and Development Economics, Three’s research found that:

  • The British economy is significantly impacted by loss of business revenue. The amount of economic output lost is estimated to be £7.7bn per year. 
  • The cost of poor connectivity hits the professional and retail sectors the harders
  • Businesses are already facing challenging times – almost 75% of SME’s are reducing costs

Which industries are hit hardest by poor connectivity?

Two of the largest sectors in the British economy were hit the hardest with poor connectivity – Retail, and Professional Services (including legal, accounting and media businesses).

How much revenue is lost in these sectors due to poor connectivity?

  • Professional Services – Loss of £5.3 billion per year (annual output loss of £2.8bn to the economy)
  • Retail – Loss of £3.7 billion per year (annual output loss of £560m to the economy)

Connectivity isn’t the only challenge for SME’s

SME’s aren’t just facing a challenge with poor connectivity – They’re also facing challenges with the cost of living crisis and talent shortages. 

SME’s are also feeling the heat of rising costs, with 71% looking at where they need to reduce spending. 32% of SME’s are looking to cut costs on things like phone contracts, which they believe they are spending too much on. 

29% of SME’s (and 48% of medium sized businesses) also worry about losing employees due to not having good technology, which is cause for concern when there is also a shortage of talent in the majority of industries.  

Combine all of this with poor connectivity causing problems with work effectiveness and you can see why it’s causing a bit of a headache for small and medium sized businesses. 

Do SME’s need more tech support? 

In order to operate, grow and thrive in business, it is absolutely vital for SME’s to have a strong online connection. 

36% of SME’s believe that better mobile phone connectivity would enable them to perform better. 1 in 5 SME’s are also concerned that their business could get left behind if they don’t know how to use the latest mobile phone technology. 

Unfortunately, almost 50% of SME’s feel that the tech industry uses complex language that makes it difficult to understand the latest technology, creating a barrier for these businesses without proper support and knowledge. 

What can be done to provide SME’s with tech and connectivity support? 

It seems that many tech schemes and concepts are aimed at larger corporate structures, failing to meet the needs of SME’s in a more cost effective way. It’s so important for tech providers to recognise the needs of SME’s and tailor their services to meet them. SME’s need simple, straightforward tech offerings with a level of service that large corporates would expect. 

For a business to be able to perform and for their employees to effectively do their jobs, it all comes down to connectivity. 

For most businesses, connectivity is the core of it all – Poor connectivity is simply not an option. It’s imperative for SME’s to carefully consider the options available to them when it comes to connectivity, tech and mobile. They need a simple, cost effective option that leaves them in control. 

The research outlined above just goes to show how poor connectivity can really hold a business back. Research from The Federation of Small Businesses found similar results which showed that 45% of small businesses experience unreliable voice connectivity (going up to 57% in rural areas). 

SME’s are a big part of the UK economy. To see growth and productivity, we need strong and reliable digital, mobile and vocal connectivity. That includes 4G and 5G accessibility for all. 

Can Geekabit Help?

If you are a SME and are struggling with poor connectivity, then call in the experts. Our experienced Wi-Fi engineers can help at any stage of network deployment – From site surveys to design to installation

We’re only a phone call away, and can help get your business properly connected. 

Thinking you’re too rural? We’ve got 4G for that! Our mobile and satellite broadband options could be just the thing you’re looking for. 

Get in touch with our Wi-Fi experts today.

Is Wi-Fi HaLow a Better Wireless Option than Wi-Fi 5 and 6 for IoT?

Wi-Fi HaLow has quite the list of benefits when it comes to Internet of Things applications. With high bandwidth, long range, unlicensed spectrum, low power, and less complexity than Wi-Fi 5 and Wi-Fi 6, Wi-Fi HaLow could well be a better option. 

What is Wi-Fi HaLow?

Image from https://www.wi-fi.org/discover-wi-fi/wi-fi-certified-halow with thanks

The Wi-Fi Alliance has coined the IEEE 802.11ah Wi-Fi standard as Wi-Fi HaLow, as it will be known in the wireless market. It was approved back in September 2016, and then published in the following May. 

Wi-Fi HaLow is a new version of traditional Wi-Fi, offering:

  • Long range
  • Low power
  • Low speed

Wi-Fi HaLow is most likely to be deployed within the Internet of Things market, on things such as:

  • Sensors
  • Wearables
  • M2M (Machine to Machine) applications
  • Smart buildings
  • Smart cities

What are the benefits of Wi-Fi HaLow?

Wi-Fi HaLow has the ability to connect low-bandwidth devices to IP networks, including the internet. It also supports enough bandwidth to handle HD Quality video.

Perhaps one of the great things about Wi-Fi HaLow is its usefulness in rural communications as well as offloading cell phone tower traffic. 

Whilst there are similar low-power standards, like 802.11af, there are differences. For example, 802.11af operates in the television white space spectrum in VHF and UHF bands, whereas Wi-Fi HaLow is easier to deploy due to operating in the unlicensed bands. 

There are of course similar technologies that utilise the unlicensed spectrum, but Wi-Fi HaLow also has advantages over some of them due to them being built on proprietary standards. 

The requirement of getting proprietary hardware in order to get IP connectivity to the client devices also means that some other similar technologies are more complicated to deploy than Wi-Fi HaLow.

HaLow is intended to make deploying IoT devices easier.

Why is Uptake for Wi-Fi HaLow Slow?

Despite the advantages laid out above, the uptake for Wi-Fi HaLow has been pretty slow. 

If you have a look on the Product Finder section of the Wi-Fi Alliance’s website, you’ll find only 3 companies that are listed as having certified Wi-Fi HaLow products. 

And if the uptake is so low, it begs the question…

So Why Use Wi-Fi HaLow?

The advantages we talked about above hint at where Wi-Fi HaLow can be used effectively. 

Wi-Fi HaLow Utilises Licence-Exempt Frequencies

As you are probably aware, the majority of Wi-Fi technologies, including Wi-Fi 5 and Wi-Fi 6, operate at frequencies in the 2.4 and 5 GHz bands. 

The difference with Wi-Fi HaLow is that it utilises licence-exempt frequencies that are below 1 GHz. 

Wi-Fi HaLow Has Longer Range

Due to Wi-Fi HaLow having lower frequencies, it also has longer signal ranges. Not only that, but the signal itself penetrates walls and other materials better. 

Due to these reasons, Wi-Fi HaLow can travel much further, even managing distances of over half a mile (0.62 miles to be precise). 

Wi-Fi HaLow Devices Don’t Hog Bandwidth and Need Less Power

Wi-Fi HaLow devices can use lower power radios as they’re not hogging bandwidth with high performance. In other words, the devices wireless connectivity uses very little power which in turn means that they have a long battery life. Some devices can even last more than 5 years! 

Got devices on the network that need more throughput? With Wi-Fi HaLow you can give hundreds (if not thousands) of IoT wireless devices their own band to operate in – Enabling you to reserve the higher bands for those higher throughput devices. This could in turn have a positive impact on your overall network performance.

In this way, Wi-Fi HaLow compliments traditional Wi-Fi very well by enabling your network engineers to move lower bandwidth clients off the main Wi-Fi network. 

Depending on the AP capabilities and client-device specifications, Wi-Fi HaLow can still provide enough throughput for HD-quality video cameras in some scenarios, despite being designed for lower bandwidth applications. 

Do We Have the Infrastructure for Wi-Fi HaLow?

In short, yes! It’s pretty straightforward to get going with Wi-Fi HaLow. 

Whereas other similar technologies require proprietary controllers, hubs or gateways, Wi-Fi HaLow doesn’t need any of this. 

It’s as simple as plugging a HaLow Ap into a traditional LAN and clients can connect to IP-based networks including the internet. 

Alternatively, they could choose a gateway device with 4G LTE connectivity to the WAN.

Does traditional Wi-Fi support HaLow?

Currently, the HaLow band is not supported by traditional Wi-Fi like 2.4 GHz and 5 GHz. 

But, due to the longer range of HaLow, an AP deployed in the right location could mean signal coverage for an entire multi-floor office building or warehouse. 

Of course, that would also depend on:

  • Desired data rates for clients
  • Transmit powers
  • Antennas
  • Interference

To take the signal even further, without using a wired connection, you can also deploy Wi-Fi HaLow in a wireless-mesh mode. 

What are the Data Rates like for Wi-Fi HaLow? 

Bandwidth can be increased via channel-width options on Wi-Fi HaLow devices just like traditional Wi-Fi. Between 1MHz and 16MHz there are 5 channel widths, but not all devices support all the widths. 

When we talk about channels, the transmissions travel further the narrower the channel is, but at a slower data rate. 

For example, for a long range over the course of 1km on just 1MHz channel, with a bit of RF attenuation, you would see a data rate of approximately 150 kbps. 

With a shorter range and/ or a line of sight, you could in theory get 86.7 Mbps with 16 MHz channels and short guard intervals. 

One trial carried out at sea with no radio interference achieved 2 Mbps of UDP throughput at 3 km with line of sight. With this in mind, with ideal conditions could expect a data rate of a few Mbps for approximately 1.5 km range. 

How is Wi-Fi HaLow Affected by Interference?

Wi-Fi HaLow aren’t not the only unlicensed users and devices on the 900 MHz band. Historically, this band was rather crowded with cordless phones as well as amateur radio operators, although whilst they have the right to use the band they are not the primary users of the band and hence have to accept interference from other sources. 

Interference when using Wi-Fi HaLow is unlikely to cause significant issues in comparison to how many Wi-Fi 5 and Wi-Fi 6 devices are using the 2.4 GHz and 5 GHz bands. 

The competition for airtime is also a lesser concern because unlike traditional Wi-Fi devices, HaLow devices tend to deliver smaller amounts of data and less frequently. 

Is Wi-Fi HaLow Secure?

Wi-Fi HaLow is just as secure as traditional Wi-Fi devices due to supporting the same WPA3 (Wi-Fi Protected Access) security and Wi-Fi Enhanced Open functionality. 

Some devices may also support the enterprise mode of WPA3 with 802.1X authentication. Some HaLow devices may also support the legacy WPA2 security even though it isn’t required for Wi-Fi Certified products.

Is HaLow ready for enterprise deployments?

Despite there being few Wi-Fi Halow devices on the market just yet, reports are saying that they are ready for enterprise deployments now. 

Our recommendation, as with any Wi-Fi network, is to carry out a Site Survey before designing and deploying a Wi-Fi HaLow network.

For many network engineers, this is a new and unfamiliar technology so it’s imperative you do plenty of live testing and analysing to make sure the network will work effectively. This is especially important if you are going to be using Wi-Fi HaLow to serve higher bandwidth clients or over long distances. 

Strong Growth of Enterprise WLAN Market in 2023 Q1 

The International Data Corporation (IDC) Worldwide Quarterly Wireless LAN Tracker has reported that between the first quarter of 2022 and Q1 of 2023, the Enterprise Wi-Fi market has grown by 43%. 

What’s Behind the Growth of the Enterprise WLAN Market?

The driving force behind the Enterprise WLAN market growth is in part down to the easing of component shortages. 

There has also been a significant demand for the upgrades and expansions that come with Wi-Fi 6 and Wi-Fi 6E. 

You can find further details on this in IDC’s latest market report. 

Wi-Fi Market Back With a Vengeance

Previously, the right business to be in might have been as a service provider or consumer Wi-Fi. But we’ve come a long way since 2020, and from just last year even. The IDC reports that the consumer Wi-Fi segment has decreased by 8.8% for the quarter year-on-year.

The enterprise Wi-Fi market however is back and booming and showing itself to continue to grow year-on-year. 

The IDC’s recent report showed that the Enterprise Wi-Fi market grew by 43% in Q1 for 2023 (year on year). This sector is worth a huge 2.8 billion dollars. 

Is the Growth of Enterprise WLAN Market Down to Wi-Fi 6?

Of the Enterprise WLAN sector revenue, Wi-Fi 6 made up 78.6%. 

In addition to that, the adoption of Wi-Fi 6E is up by 14% from that last quarter of 2022. This continued growth has taken a 10.4% share of the AP market in Q1 of 2023. 

Cisco Expands Market Dominance

At the end of the first quarter of 2023, Cisco continued to take their Enterprise Wi-Fi market share with 47.1%. Their revenue has risen 62.7% year on year – Their Enterprise Wi-Fi revenue for this quarter was 1.3 billion US dollars. 

Also doing well in the Enterprise Wi-Fi market is HPE_Aruba (Aruba Networks). They have grown by 39.5% year on year for Q1 of 2023. The IDC reports they have a market share of 16%. 

You can check out how other vendors are doing by heading to the IDC website here

Why Are My Ubiquiti UniFi Access Points Flashing?

Are you seeing flashing lights? There’s nothing more infuriating than getting lights flashing on your device and not knowing what it means.

If you’re experiencing flashing lights on a UniFi device then read on to find out why, and what you need to do about it.

The images below show blue and white LED’s flashing in different formats depending on the status they are showing. Each type of flashing applies to all of the following UniFi devices:

  • Access points
  • routers
  • switches
  • UDM base model

My UniFi AP is flashing white and then off every few seconds

If your Ubiquiti UniFi device is flashing white/off every 1 or 2 seconds, it means that the device is intialising and starting up.

Why does my UniFi AP have a steady white light?

If you UniFi AP (or other listed device) is exhibiting a steady white light, it means it is ready for adoption. This means it is ready to begin the process of connecting to the UniFi application that will manage it.

Why is my UniFi UDM flashing blue?

This applies to UDM units only. If you see a flashing blue light, it means that a client device is connected to the network via Bluetooth.

Why is my UniFi UDM flashing blue and then off?

Again, this flashing only applies to the UDM units. If it is lighting up blue and then going off after 5 seconds, then back to blue, then off, it means it is not connected to the internet.

What does a constant blue light mean on my UniFi access point?

A steady blue light means that the UniFi device is adopted (connected to the UniFi application managing it) and is in normal operating mode. The Access Point (AP) is broadcasting SSIDs (Service Set Identifier – Typically a network name).

Why is my UniFi AP rapidly flashing white and off?

If you UniFi access point is strobing white/off then you will need to power cycle it. If that doesn’t work, then you will have to get in touch with Ubiquiti’s customer support team for further help.

Help – Why is my Ubiquiti UniFi Access Point flashing white then blue?

If your UniFi AP is quickly flashing white then blue, it means the device firmware is being upgraded. It’s important you do not interrupt this process.

On a UDM unit, it will flash only white during this upgrade.

Why has my UniFi AP got a blue steady light that goes off every 5 seconds?

If your UniFi AP is blue but flashing off every 5 seconds, it means the AP has lost connectivity and is looking for a wireless uplink.

I have a rapidly flashing blue light on my UniFi AP – What does it mean?

If your UniFi AP is rapidly flashing blue and then off, it means the device “Locate” feature was activated in the UniFi Network application.

Why is my UniFi AP flashing white, blue and then off?

The device is in TFTP mode (Trivial File Transfer Protocol is a simple lockstep File Transfer Protocol which allows a client to get a file from or put a file onto a remote host).

To enable this mode:

  1. Hold the reset button before powering on.
  2. Continue to hold the reset button until this LED sequence appears.

If you haven’t intentionally put your AP into TFTP mode, make sure that the reset button on the device isn’t jammed. It should click when pushed.

There is no LED / light visible on my UniFi Access Point?

If you can’t see any light on your AP device and the LED is completely off, then it means the device is offline. To try and resolve the problem:

  • Check it has a power supply
  • Check POE (power over ethernet) cables
  • Check Ethernet cables

Ubiquiti UniFi Bridge to Bridge Devices

If you have a UniFi Bridge to Bridge device, then there are two more statuses to look out for in addition to those above.

My UniFi Bridge has a red light with circulating blue light

If your UniFi Bridge device is showing a red with circulating blue LED, it means the 60 GHz link cannot be established or has dropped due to bad weather.

If the UBB fails over to 5 GHz, the LED will remain red. When the 60 GHz link is re-established, the LED will turn blue (or the custom colour selected in the UniFi Network application).

It’s worth noting that if the other bridge device is within range and the UBB LED is red, Uniquiti recommend adjusting the UBB’s position to enhance the signal strength.

Why does my UniFi bridge have a green light?

If your UniFi Bridge is showing a green light, it means that the Alignment Tool is enabled in the UniFi Network application and the UBB devices are aligned properly.

If the other bridge device is within range and the UBB LED is green and red, Ubiquiti recommend adjusting the UBB’s position until the LED is green.

How to Disable Device LEDs

Did you know that you can disable device LED’s? Using the UniFi Network application, you can choose specific device status LED’s or the whole site’s to be disabled.

To disable (or re-enable) status LED’s:

  • Open the UniFi Network Application
  • Go to Settings
  • Go to Site
  • Go to the Services section
  • Edit the LED feature

If you want to specifically configure individual devices:

  • Open the UniFi Network application
  • Go to the Devices section
  • Click on the device you wish to edit to bring up the Properties panel
  • Go to Config, then General, then LED
  • Switch the Site Settings to On or Off

Ubiquiti UniFi Fault Finding

For more information on any of the above, or to find LED patterns for specific ports, head to the Ubiquiti website here.

Is Ubiquiti UniFi right for your business Wi-Fi?

If you’re wondering if Ubiquiti UniFi is the best option for the Wi-Fi needs of your business, then get in touch with our Wi-Fi Experts today. We can advise what the best network options would be for your premises, and take you from the site survey stage, through to design and deployment. No one should have to tolerate bad broadband or slow Wi-Fi at work.

All imagery from ui.com/wi-fi with thanks.

UK Smartphone Users: Are you Satisfied with 5G Mobile Performance?

UK market research provider OnePoll have recently released new survey data suggesting that 80% of smartphone users who use 5G to get online on their mobile are satisfied with the performance. 

80% of surveyed smartphone users satisfied with 5G mobile service

Commissioned by Green Smartphones (a smartphone comparison website), the poll surveyed 1000 UK based adults who use 5G mobile internet on their smartphone. 80% of the respondents reported being satisfied with both the coverage and the broadband speeds via 5G. 

The other 20% of respondents were split between being dissatisfied (8%) and undecided (12%). 

Over 50% say 5G mobile service meets expectations

The poll also asked the selected UK smartphone users whether the 5G they use on their mobile is faster or slower than they expected.

From those surveyed:

  • 53% said 5G mobile speeds were what they expected
  • 21% said it was faster than they expected
  • 12% said it was much faster than their expectations
  • Another 12% said it was slower than they expected
  • The remaining 2% said it was much slower than they expected

Can 5G live up to the hype? 

Recent news outlets have reported disappointment in the rollout of 5G, criticising the 5G mobile services that are available. 

The survey outlined above from OnePoll would suggest different, with the majority of their respondents reporting satisfaction with their 5G mobile service performance. Only a small percentage of those surveyed reported slower than expected 5G mobile speeds. 

As with most things tech, there is always a buzz and excessive hype with the rollout of anything new. Just like 4G and 3G technology before it, 5G services have been hyped up and over-sold with bit expectations for positive impact on mobile performance. 

Has 5G made fixed line broadband obsolete? No. Are we seeing a 5G-powered driverless car revolution on our roads? No, not that either. 

What we are seeing is an upgrade in mobile capability which is useful and appreciated by both businesses and consumers – Once it’s available to them. 

5G wireless network technology

Let’s not forget that 5G technology still has room to grow so further future improvements are likely. 

The expectation is that 5G broadband speed and network coverage will continue to grow and improve over the coming years. 

And, as is the world of tech, once we’ve welcomed and embraced 5G will open arms, attention will turn to 6G and the wild assertions of the benefits it will bring with it. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. 

Our professional engineers in Hampshire can advise whether mobile broadband could help keep your business connected.

Small Rural UK Businesses Damaged by Unreliable Broadband

The Federation of Small Businesses recently published a report highlighting how rural businesses are struggling with the ‘cost of doing business crisis.’ Not only are these rural businesses facing growing energy costs and problematic transport links, but they are also being hit with unreliable broadband. 

Could your business function without reliable broadband? 

Think of all the ways your business, whatever the industry, depends on a strong internet connection. How much disruption would unreliable broadband cause to your business? Effective internet access has become as vital as other utilities to businesses and homes – Yet businesses run from a rural area don’t appear to have a connection they can rely on. 

The report highlighted a range of issues these small rural businesses are facing, but here at Geekabit our focus is always on connectivity. This report illustrates that for small rural businesses:

  • Almost a third (32%) report issues with the reliability of their broadband (in comparison to 17% of urban businesses).
  • Twice as many rural businesses reported that unreliable broadband has affected their ability to contact customers (14% vs. 6%), reduced the competitiveness of their business (11% vs. 5%), and led to a loss of business or sales (10% vs. 5%).
  • Only 58 per cent of rural small businesses state that the speed of their broadband is sufficient for their current and future business needs.
  • 43 per cent of rural-based businesses have not yet changed their transport habits because of the insufficient local infrastructure to support electric vehicles (e.g. charge points).

Small rural businesses have a lot to offer their communities and industries. They shouldn’t have to face a loss of sales because of unreliable broadband. 

What Can Be Done for Small Rural Businesses With Unreliable Broadband?

There are a few different recommendations from the FSB to help tackle the negative impact of poor broadband connections on small rural businesses.

Update the Government USO

One recommendation from the FSB for tackling the issue of unreliable broadband in rural businesses would be for the government to update their current USO (Universal Service Obligation) minimum requirements for both upload and download speeds.

The current minimum requirements in the governments USO is 10 Mbps download speeds and 1 Mbps upload speed. The FSB doesn’t specify in their report what the updated speeds should be, but with the average download speed being approximately 79.1 Mbps we would think the USO needs to be higher than the 10 Mbps download speed deemed to be decent enough. Indeed, the European Union has plans for the universal download speed to be 100 Mbps by 2025. 

UK law states that every home and business has the right to a decent, affordable broadband connection, which is currently the 10 Mbps stated in the USO at a price of no more than £48.50 per month. 

But is that 10 Mbps download speed enough for a small rural business to function? Of course, it does depend somewhat on what type of business it is. A small boutique shop that only sells to customers in person might not need as high a connection as a photography and video editing business. 

Unfortunately, that USO hasn’t even managed to reach every UK location. There are tens of thousands of premises still unable to access download speeds of 10 Mbps due to their remote location – Largely due to the costs involved to create the necessary infrastructure. These places find themselves unable to connect to fixed line or fixed wireless services, whilst also being out of reach of suitable 4G/5G coverage. Making the necessary upgrades to these areas could cost hundreds of thousands of pounds if not into the millions. 

For this reason, just raising the minimum download speed in the USO isn’t going to be a magic fix for all rural businesses struggling with ineffective broadband. The infrastructure needed to really make a difference will take time and money to implement. Remember that this is also funded by the industry itself – Currently ISP’s BT and KCOM – Who have already committed to big legal and financial responsibilities by supporting the government’s USO scheme. 

At the end of the day, every business, including small rural businesses, deserve – And have the legal right to – decent broadband. And perhaps the USO figure of 10 Mbps isn’t cutting it now that we are doing business in a more connected world. A ‘decent’ broadband connection needs to reflect the individual needs and digital demands of individual businesses. Amongst other things, businesses need a strong connection to:

  • Communicate with customers – Online presence is essential in this day and age
  • Take online and mobile payments – Very few people pay using cash, and more customers are opting to pay via their smartphones
  • Send and receive large amounts of data 
  • Utilise E-commerce websites and ordering
  • Transmit orders to warehousing 
  • Connect via video conferencing

Project Gigabit Budget

The government has been trying to shrink the gap between the USO minimum speeds and the average internet speeds enjoyed in other areas with their Project Gigabit rollout. 

This aims to provide nationwide coverage by 2030 (nationwide meaning around 99%). 

The FSB recommends that the DSIT (Department for Science, Innovation and Technology) should take a proportion of the remaining budget allocated to Project Gigabit and use this to help those in hard to reach areas to connect to superfast broadband. 

LEO Satellite Broadband

Let’s not forget the possibility of LEO based satellite broadband like Starlink also being used to help those in particularly problematic areas. 

With more launches planned, this satellite network is only going to grow and could potentially help rural business (and homes) connect to more reliable internet.

The Shared Rural Network

There is also the Shared Rural Network scheme which is putting £1 billion into expanding 4G coverage. The FSB recommends that the DSIT ensures that the target of 95% of the UK having 4G coverage by 2025 is met. 

As part of the Shared Rural Network, our Wi-Fi experts here at Geekabit are helping to implement a rural 4G broadband scheme in West Sussex

Through this scheme, West Sussex businesses that are currently suffering from the slowest broadband speeds (10 Mbps or slower) are being supported to get online with an alternative 4G mobile broadband solution.

This 4G solution on offer to the county’s businesses uses 4G mobile data to connect their business premises to the internet in the same way that a smartphone sends and receives information. The solution uses a single, professionally mounted external antenna which is installed at the qualifying property. The external antenna can deliver a 4G signal directly into a newly supplied router, which then projects the connectivity in the form of Wi-Fi around the property, in the same way that conventional broadband works.

This investment in digital structure is part of the council’s plan to support a sustainable and prosperous economy, and businesses are already seeing huge benefits from using mobile connectivity. 

Get in Touch

If you own a rural business and are struggling with broadband connectivity then get in touch with our Wi-Fi experts today. Our professional engineers in Hampshire can advise whether 4G mobile broadband or Starlink Satellite broadband could help your business.

London Underground: 5G Deployed by Virgin Media O2 UK 

Last month, VMO2 became the last of the four primary mobile providers to begin their deployment of their ultrafast 5G mobile broadband service on the London Underground. 

Their 5G mobile broadband has been deployed on the:

  • Central Line – Between Queensway and Holland Park
  • Northern Line – Between Kentish Town and Archway 

5G Mobile Broadband on the Central Line

If you are a commuter on the Central Line, the Underground tunnels between Queensway and Holland Park now have 4G and 5G services following the new roll out. 

You should experience seamless connectivity when travelling through these stations. 

Nestled between Queensway and Holland Park is Notting Hill Gate Station, which has now been upgraded to be a fully 5G station. This means that Central Line platforms and ticket halls at this station will now have this latest mobile network available. 

The stations at Queensway and Holland Park have now had 4G introduced. 

With thanks to https://www.london-tube-map.info/central-line/ for the image

5G Mobile Broadband on the Northern Line

As a commuter on the Northern Line, you should now be able to connect to 5G from Archway to Tufnell Park stations. 

Kentish Town station will also now have 4G connectivity. 

With thanks to https://www.london-tube-map.info/northern-line/ for the image

Shared Platform from Boldyn Networks 

The same network platform from BAI Communications (Boldyn Networks) is being shared by all of the primary operators.

Transport for London have a 20 year concession deal with BAI. This allows them to build the infrastructure needed for fibre-fed mobile connectivity, and then make it available via wholesale. 

Revolutionised Commuting in the Capital

Having Underground connectivity has long been a dream for commuters travelling around London using the tube. 

Chief Commercial Officer for VMO2, Gareth Turpin, says:

“For the first time, our customers can access the latest 5G mobile services deep under London. This is set to revolutionise commuting in the capital, and in the weeks and months ahead we’ll be rolling out ultrafast mobile services at more Tube stations, in tunnels and on platforms to bring high-speed connectivity to our customers as they travel on the Underground.

This is part of our commitment to upgrading the UK and ensuring customers can access our network wherever they are.”

When will all of the London Underground have 4G / 5G mobile broadband connectivity?

The network coverage is set to expand further throughout this year. 

Back in 2020, earlier work by TfL and other mobile operators meant that there are already 4G services on the Jubilee Line between Canning Town and Westminster stations. 

Last month we saw the additions on the Central and Northern Lines outlined above. 

The target is for ticket halls, platforms and Underground tunnels throughout the London Underground network to have 4G and 5G connectivity by the end of 2024. 

Keep your eyes peeled for further announcements! 

Could Mobile Broadband Be Right For You?

If you think your rural home or business could benefit from 4G / 5G mobile broadband then please get in touch with our Wi-Fi experts. We operate across the South of England out of Hampshire, covering West Sussex, Dorset and the Isle of Wight. We are specialists in designing and deploying mobile broadband networks for those who struggle with the more traditional forms of broadband internet. 

‘Where is the best place to put my Wi-Fi router?’

Is your Wi-Fi router in the wrong place? 

If you’re having issues with your Wi-Fi and can’t figure out what the problem is, one potential problem could be where your router is in your home. 

You would be surprised how many people have their Wi-Fi router somewhere that could cause slow Wi-Fi, internet blackspots and maybe even no connection whatsoever! 

Is your Wi-Fi router in one of these 3 worst places? 

When the internet isn’t working properly, it’s really noticeable. Like when there’s a power cut or no hot water – We’re all very used to this utility just always being there in the background.

And when it’s not working properly, it’s hugely frustrating. Whether you’re on a Zoom call for work and the screen keeps freezing, or you’re trying to binge watch your favourite Netflix show and it keeps buffering in the best bits – Slow, unreliable internet can make things stressful. 

But what if your dodgy connection is purely down to the location of your Wi-Fi router? If that’s the case then you’re in luck – It’s an easy fix! 

These are some of the worst places to put your router that could be suppressing your internet signal:

In the kitchen

The kitchen is full of appliances that could cause interference to your Wi-Fi like the microwave, so it’s a big no-no to place your router in this room. Things made of metal or containing water can cause significant issues with Wi-Fi signal, and you’re likely to find lots of these offending items in the kitchen area. 

Too low down

Putting your router too low down means that the signal it’s transmitting may not reach users’ devices effectively. 

Cramped space

Be honest – Is your router tucked away somewhere, like a cupboard or hidden behind things? We do understand that routers aren’t always the prettiest of things, and might be in-keeping with the design aesthetic of your home. But hiding it away in a cupboard or burying it under other things could well be the cause of your Wi-Fi woes. 

Where should I put my Wi-Fi router?

We’ve told you where not to put it – Let’s take a look at where your Wi-Fi router is going to work to the best of its ability. 

Place your router in a central location, out in the open 

Consider which room(s) you use the internet the most, or where you need the connection to be the strongest. If you work from home, do you have a home office? Where do you stream films or TV shows? Do you have online gamers in your home? 

The general rule of thumb is to place your router somewhere central to your home in an open space – That way you’ll stand the best chance of your Wi-Fi signal spreading throughout your home and reaching everywhere you need it to go. The further away you are from the router, the more signal strength is lost.

If your home office is outside at the bottom of the garden and getting the Wi-Fi out there is a bit of a stretch, you might like to have a read of our blog ‘How do I get Wi-Fi in my garden?’ which we wrote back in lockdown. 

Place your router high up 

You’ll find that your Wi-Fi signal is better the higher up your router is. If possible, install your router approximately 5- 7 feet off the ground. 

Somewhere like a high shelf could work well – But remember it needs to be plugged in and should also be away from windows. 

Your router emits signal out and down, so placing it up high should improve your signal range. 

Place your router away from thick building materials like brick, plywood and sheetrock

Certain types of building material like brick, plywood and sheetrock can hinder your Wi-Fi if you place your router too close to them. Try and avoid putting your router in a location where these materials could cause interference. 

Utilise available hardware and software

If, despite your best efforts, your Wi-Fi still isn’t quite reaching one area of your house then you could consider getting a booster to help you out. 

Also make sure that you keep up to date with software updates so your router is able to work at its optimum effectiveness.

Keep your Wi-Fi secure

Is your Wi-Fi password protected? Don’t just let all your neighbours and anyone passing by gain access to your Wi-Fi. Not only does this put your personal data at risk, it will also make everything slower! 

The more devices that are connected to your router, the slower the connection will be. Odds are you’ve already got a multitude of connected devices in your home as it is – You don’t need the neighbours’ devices too! 

Get in Touch

If moving your router to a new location doesn’t fix your Wi-Fi woes then have a look at some of our other blogs – We’ve got a lots of info on Wi-Fi problems and how to fix them.

For help with business Wi-Fi, large homes or rural internet please do give our Wi-Fi experts a call. We operate out of Hampshire, London and Cardiff covering the South of England.

Which UK City has the Fastest 5G Speeds? 

Opensignal, an independent global organisation who offer reports and insights into the world’s communication networks, have this month published data revealing the UK’s fastest locations for 5G mobile broadband.

The fastest city for 5G download speeds is Birmingham, coming in at 162.7 Mbps. The fastest region was the West Midlands with 151.4 Mbps 5G download speeds. 

Where does the data come from? 

The numbers in this report come from data collected across hundreds of thousands of devices like Smartphones between November 1st 2022 and January 29th 2023. Primary mobile network operators were then compared across different categories. 

Is 5G faster than 4G?

The study also reported on the uplift in mobile broadband speeds when devices went from a 4G to 5G network in various locations. 

The majority of users found 5G download speeds to be between 3.7 to 5.5 times faster than 4G. The biggest uplift was found in Reading, Berkshire where users enjoyed 5.5 times faster speeds on 5G. London however saw the lowest uplift at a rate of 3.7 times faster than 4G. 

With thanks to OpenSignal for the image 

Is 5G or 4G better in urban or rural areas? 

The report also studied the differences between rural and urban areas when it comes to 5G. You might think that there would be a difference in uplift between these types of areas, but there was actually little difference. For rural areas with 5G, the uplift was 4.7 times faster. In urban areas, the uplift for 5G was 4.5 times faster. 

With this being said, mobile broadband users in urban areas do see significantly faster download speeds on both 4G and 5G networks than those in more rural areas. On 4G networks, download speeds are 23.7% faster (5.8 Mbps) in urban areas. On 5G networks, download speeds are 20.1 Mbps which is 17.6% faster than rural areas. 

5G networks are more limited in rural areas with less coverage. Unsurprisingly, this means that users on a 5G network in an urban area spend more time with an active 5G connection than rural users (9.6% and 6.6% respectively. 

With thanks to OpenSignal for the image 

Where in the UK do users connect to 5G the most?

It will probably come as no surprise that it’s Londoners who are actively connected to 5G networks for the longest.

Unfortunately for us (as we’re based in Hampshire) the South East and South West come very near the bottom of the table when it comes to 5G availability and time spent connected to the network. 

Will mobile network coverage improve in rural areas?

As we mentioned above, the data from this report does reflect on there being a gap between the mobile experience of users in rural and urban areas. 

Thankfully, there is ongoing commitment and work happening to try and improve mobile connectivity in rural areas. 

The UK government and mobile network operators are currently working together on the Shared Rural Network programme to increase the geographic coverage of 4G networks. 

Last year in their 2022 Connected Nations report, Ofcom found that through the SRN and other initiatives, users should be able to get good mobile coverage from at least one operator across 92.2% of the UK. This is a rise of 0.3% from the year before so things are moving in the right direction.