Does Summer Heat Affect Your Wi-Fi? Your FAQ’s Answered

We’ve been enjoying much sunshine here in the South of the UK these last few weeks, complete with a mini heatwave back in April. Around that time some delightful media outlets were circulating articles, scaring internet users into thinking that the higher-than-usual temperatures were going to wipe out their Wi-Fi and block their broadband. So is this fact or fiction?

Despite the odd Spring rain shower here and there, we’re set for more warm weather over the next fortnight, so we thought it as good a time as any to set the record straight about Wi-Fi in hot weather and hopefully put your minds at rest by answering your frequently asked questions.  

“Will my broadband stop working in hot weather?”

The simplest answer is no. Hot weather is unlikely to disrupt your internet connection if you are exercising some common sense that you would extend to all electrical devices. In other words, if you keep your router out of direct sunlight then you’re not likely to run into heat-related problems. 

“Has a heatwave ever caused a Wi-Fi outage?”

Technically, the answer is still no. However due to an unprecedented and extreme (albeit brief) heatwave back in July 2022 where UK temperatures soared to 40 degrees for the first time, internet service providers did take measures to protect broadband cabinets. 

Over the course of 4 days, 2 of which recorded extreme temperatures, some ISP’s re-deployed engineers to monitor the cabinets and keep them as cool as possible. Hilariously, this included sheltering them from the sun with umbrellas and leaving the doors open to increase air flow. This novel approach in such unprecedented heat appeared to work, with no reported outages across various network providers.

“Can routers and other internet hardware overheat?” 

As we’re sure you are aware, most electronic devices emit at least a small amount of heat, and that includes your router. This means that theoretically, it is possible that your router could overheat in high temperatures. 

Thankfully, most manufacturers of said hardware take this into consideration when designing their devices, meaning that most are able to operate at temperatures of up to approximately 40 degrees (check with your manufacturer for specifics). 

There is a chance that devices and hardware could continue to function in temperatures exceeding their stated tolerance, but that is of course dependent on individual experience and will vary between manufacturers.

Let’s not forget that our broadband router isn’t the only device or piece of hardware that could struggle in high temperatures. Smartphones, tablets, laptops and other electronic devices could also experience problems if we were to experience a heatwave. 

“What happens if a router overheats?”

If a router becomes close to overheating or does indeed overheat, the first thing to happen will be an attempt to lower the heat output to protect itself from damage. This will likely lead to a degradation in performance instigated by the device’s processor and affect response times on the device’s user interface. This would likely then impact your LAN in terms of connection stability and Wi-Fi speed.

Most electronic devices, including routers, will restart themselves if they get too hot. Despite potentially causing your connection to drop, this should resolve itself quite quickly and cause minimal problems once it’s back online. 

Complete hardware failure due to overheating is rare, and certainly not something we would expect to see in temperatures sitting in the mid-twenties. We’ll check back in in July if we’re approaching 40 degrees again.  

Keep Your Connection Cool This Summer By Following These Warm Weather Wi-Fi Tips

Hopefully you are already in the Common Sense Club where you keep electricals out of direct sunlight and away from other sources of heat. Keep doing what you’re doing! 

Here are a few other tips to keep your Wi-Fi from wilting in the warmer weather.

  • Choose the coolest room possible to place your router. This is usually a room downstairs and with thick external walls. Of course, the coolest place in the house may not be the most conducive to a reliable, strong connection throughout your home so you will have to weigh up the pros and cons.
  • Locate your router on a surface that enables good air flow and the ability for heat to escape. Wall-mounted can be a great option, although do bear in mind whether the wall is south facing and radiating absorbed heat from outside.
  • If we were to experience a heatwave similar to the one in 2022, then purchasing a cooling mat for your router could be a useful option. An similar alternative would be to point a standard fan in the direction of the router to keep the air as cool as possible and improve air flow around the device.
  • Did you know that you can disable non-critical router services? If not then perhaps it’s best you don’t try. If yes and we’ve just reminded you, then you could try lessening the load, thus reducing heat output and hopefully increasing functionality in extreme hot weather.
  • If your router is overheating due to indoor temperatures and you don’t actually need it to be switched on, then consider turning it off for a while to cool down. We do not recommend doing this often (not more than once in a day) and especially not if you are on an DSL/ ADSL/ FTTC connection.
  • In general, older devices are less tolerant to heat and are more likely to overheat. It could be worth considering replacing an old router for a newer model if you encounter persistent connection problems in hotter weather. 

If the temperature outside is pushing 40 degrees like July 2022, then it’s likely you’ll be hanging out by the fridge door and/or dousing yourself in ice water. These might cool you down but are definitely not recommended for your router unfortunately. 

If your house is 40+ degrees and your router is struggling to function then it might be time to step away from the internet and go outside to find a shady spot with as much breeze as possible. 

But for the time being, let’s enjoy these comfortably warm mid-twenty days with a strong, steady Wi-Fi connection in one hand and a cold beer in the other.

Can Wi-Fi Extenders Just Stop Working?

They can indeed. And it can be handy to know the signs if an extender is about to fail.

Disclaimer: Here at Geekabit, we don’t actually recommend Wi-Fi extenders as a solution to Wi-Fi problems. There are usually other more effective solutions that can be put into place with a little help from Wi-Fi experts like ourselves. However, we also know that people don’t always heed expert advice… So, here are some useful tips to keep in mind if you do go down the Wi-Fi extender route. And if that doesn’t work, you’ll know who to call

Just like other electronic devices, Wi-Fi extenders can fail. Whilst they do tend to last a decent amount of time and generally don’t need too much maintenance or repairing, they still won’t last forever. As with anything in the tech world, components will start to wear out and older extender models will become obsolete with the emergence of new technologies. Let’s take a look at some of the main issues that could stop a Wi-Fi extender from working.

Why has my Wi-Fi Extender stopped working? 

There could be a number of reasons why Wi-Fi extenders might stop working earlier than you would expect. The number one reason for a Wi-Fi extender to break down is heat. 

Overheating

Like other electronic devices, Wi-Fi extenders generate heat. However, they don’t have fans or anything else to keep the heta from building up, so rely on passive cooling. This can be a big problem when they are switched on all the time, never getting the chance to cool down. 

To prevent a Wi-Fi extender from failing too soon due to overheating, there are a couple of things you can keep in mind. 

  • Place the Wi-Fi extender in a place where there is plenty of air flow around it e.g. an open book shelf
  • Avoid places where there is less air flow like shelving units, cupboards, cabinets or enclosed spaces

Dust

How often do you clean your Wi-Fi devices and hardware? A simple, regular clean of your Wi-Fi extender can help extend its life. Whilst we wouldn’t recommend taking a Wi-Fi extender apart to clean inside it, it’s definitely worth the effort to check the vents on it and blow away any dust.

New Technologies

As with any kind of Wi-Fi hardware, things do become obsolete over time as new technologies are developed and introduced to the market. 

A popular reason for people to replace their Wi-Fi extenders is to make sure that their extended network is as fast and can handle as many devices as their primary network. 

When should I replace my Wi-Fi extender?

If everything is working to your satisfaction, then there’s no need to replace anything. However, if you’ve been googling ‘do I need to replace my Wi-Fi extender?’ then you’re probably already experiencing problems and looking for the solution! 

Preemptive replacement of Wi-Fi hardware would usually be for crucial network components, for example, your router. Wi-Fi extenders aren’t usually as important, so there’s usually no need to replace them until they break. 

However, if you are relying on your Wi-Fi extender to provide internet access to parts of your home or to devices that must be connected (for example, perhaps a garden office or CCTV cameras) then you may feel it’s more important to stay ahead of problems and replace them before issues arise. 

There isn’t really a set time frame for replacing a Wi-Fi extender – They can last for as long as ten years, maybe more. But there will come a time when internal components will start to fail as they naturally start to degrade. In scenarios like the above where your Wi-Fi extender is fulfilling a vital function, you might want to consider replacing it on a shorter timeframe e.g. every 5 years perhaps or when you notice any reduction in performance.  

Can I tell if my Wi-Fi extender is starting to fail? 

Unfortunately, there’s rarely obvious signs that a Wi-Fi extender is beginning to fail. They tend to work one day, and not work the next. There may be some clues that it’s starting to degrade, which we’ll outline below, but this may not always be the case. 

Possible signs that your Wi-Fi extender is starting to fail:

  • Having to regularly reset the Wi-Fi extender. Whilst doing a factory reset may fix the issue, if you’re having to do this a lot then it’s probably time to consider replacing it. 
  • Difficulty connecting to the Wi-Fi extender. If interference isn’t an issue, but your devices are having trouble connecting or staying connected then it might be time to replace the extender. 
  • Slow internet speeds. If your connection is suddenly slower one day, then there is likely a problem with the extender. Also bear in mind that if your extender is older than your router, then it likely won’t support the latest Wi-Fi technology available to your router, hence causing a slower connection in the extended area. 
  • Dropped connection. If you can connect a device to your primary network, but it drops out when connecting to the extender then there is likely a problem with the Wi-Fi extender. 
  • Error lights. If lights on the extender are the wrong colour, flashing or not on at all then there is likely an issue. Check the manufacturer’s instructions to find out what the lights mean and how to resolve the problem. 
  • Unable to turn the Wi-Fi extender on. It may have overheated, so let it cool down and then try again to turn it on. You could also try plugging it into an alternative outlet. Pressing the rest button may also help with this issue. If after trying these things it still won’t turn on then it’s probably time to replace it. 

How can I help my Wi-Fi extender last longer?

No hardware can last for ever, so eventually all Wi-Fi extenders are going to fill and need replacing. That being said, there are some things you can do to take good care of it and help it to last as long as possible. As we noted above, the most common problems are caused by heat, so the main solutions lie in keeping the gear cool. 

Help your Wi-Fi extender have a long life using these tips:

  • When you’re setting up, always place your Wi-Fi extender in a well-ventilated area. Never place it in an enclosed space like a closed shelf or cabinet. Not only will an enclosed space block the Wi-Fi signal, but it will also cause the extender to get hotter than necessary, which will shorten its life. 
  • Use a surge protector in the same location as the Wi-Fi extender if possible. This can help stop voltage spikes which can cause severe damage to a Wi-Fi extender. 
  • Regularly give the extender a clean and remove dust by dusting the outside of it and blow dust from the vents. Dust build-up can also contribute to overheating.
  • Sometimes firmware updates from manufacturers can help keep performance at its best. If you notice worsening performance then it’s worth trying to install a firmware update (if there is one) to help speed up an older Wi-Fi extender model. 

Is my Wi-Fi extender causing network issues?

Problems with Wi-Fi connectivity and speed are the first clues when it comes to identifying if a Wi-Fi extender is failing or starting to fail. 

Got a unique SSID for your extender? Then you’ll notice right away that you’re having problems connecting to it compared with your primary network. 

Using a mesh network? If you’re using the same SSID and password for your extended network as your primary network or using a mesh network then you might notice you have connection trouble or slow internet speeds when you’re in the extended network area. 

As you’ll remember from our disclaimer at the start of this article, here at Geekabit we don’t recommend Wi-Fi extenders. One of the reasons why we don’t is that they can cause problems for your network even when they’re working. 

One of the biggest problems with Wi-Fi extenders is that they can actually cause interference on your primary network if they’re running on the same channel. So by trying to extend your network to a further area of your house and garden, you could be jeopardising your main network connection. 

This issue is reduced when using a mesh network as they create one big network where devices are seamlessly passed from one extender to the next. However, your bog-standard Wi-Fi extenders can cause real issues with your main Wi-Fi router if they’re operating on the same or overlapping channels. 

If you’re trying to create a reliable network across a large space and finding a regular router isn’t quite cutting it, then it might be time to call in the experts rather than reaching for the extenders. Give our friendly Wi-Fi engineers a call and we can identify the best Wi-Fi solution for your premises.

Ubiquiti is Skyrocketing – Here’s Why 

It’s no secret that our Wi-Fi experts here at Geekabit are big fans of Ubiquiti and their range of Wi-Fi devices and equipment. We love their kit and it would seem we’re definitely not the only ones. 

We’ve been chatting about the benefits of using Ubiquiti Wi-Fi equipment for your network for years. A blog from a few years back was one of our first on the topic and is a good place to start if you’re unfamiliar with the pros of using Ubiquiti for a business network

Over the past year in particular, Ubiquiti devices have really increased in popularity, with shares in Ubiquiti Inc (UI) surging up by 222.8% in the past year. Why? Their customer base has seen a gradual yet steady increase in growth, supported by a flexible business model. If you’re into stocks, shares and investments then you might like to research UI as an investment option. 

But here at Geekabit, investment advice isn’t really our forte – We’re all about the wireless equipment, and this manufacturer has our attention. 

What makes Ubiquiti so popular? 

There are many wireless internet device manufacturers on the market – Why are UI doing so well? 

In our fast moving world, the demand for the internet is constant. There is a continuous stream of data traffic with the need for round-the-clock access to video, audio, online gaming and social networking (not to mention work emails, online conference calls and file transfers). 

This means that we require fast, seamless connectivity that can support these bandwidth-intensive apps whilst simultaneously moving away from wired network connections. 

Our need for strong, wireless networks is met perfectly with Ubiquiti’s comprehensive range of products and solutions. From Ubiquiti you can find:

  • A range of networking devices
  • Network infrastructure for fixed wireless broadband
  • Wireless backhaul systems
  • Routing
  • Wireless LAN infrastructure
  • Video surveillance products
  • Machine-to-machine communication components
  • And much more


Our Wi-Fi experts and engineers here at Geekabit aren’t the only ones that rave about Ubiquitis products – They have a rapidly growing community that are highly engaged with their range, including:

  • Service providers
  • Distributors
  • Value-added resellers
  • Systems integrators
  • Corporate IT professionals

This community might be what sets UI apart. They leverage the strength of the Ubiquiti Community by providing rapid product support and dissemination of information, thus reducing operational costs whilst maintaining a proprietary network communication platform. Ubiquiti works from an extremely flexible business model which can therefore adapt to market demands. 


Will Ubiquiti continue to grow?

Continued growth is expected for Ubiquiti, with significant opportunities in developed as well as emerging economies. Emerging countries are relentless in their pursuit of staying connected with the world, and adopting wireless networking infrastructure is a big part of that. Developed economies are always looking to increase bandwidth further in order to bridge the gap between demand and supply. 

Ubiquiti are committed to research and development, and spend significantly on activities that help them develop innovative new products that use state-of-the-art technology – All helping them to stay on the cutting-edge of networking technology with their market offering. 

With products that offer both high performance and best value, they continue to beat their rivals. Ubiquiti product families such as UniFi and AmpliFi have both seen improvements and added features.


Invest in a reliable network

Whether you’re into investments, tech, wireless networking or a combination of all 3 – Ubiquiti has something to offer. 

Positive market gains remain diverse across various sectors, including finance, healthcare, energy and of course tech industries. 

Ubiquiti just so happens to be listed by quite a few investment analyst outlets as having skyrocketing stock with it reaching an all time high at the start of this year. Offering networking technology to service providers, enterprises and consumers, UI saw their stock surge by nearly 21% towards the end of January. Perhaps they have their supply chain improvements and product availability to thank for this? 

If stocks and shares aren’t your thing, but you’re ready to invest in a strong, reliable wireless network for your business, then get in touch with our Wi-Fi experts today. 

Wi-Fi 7 Is The Future of Wireless Technology – Here’s Why

We see upgrades all the time in the tech world – They’re almost constant! As soon as one upgrade launches, the next is already on the horizon. But Wi-Fi 7 isn’t just going to be the latest in Wi-Fi standards while we wait for the next one – Wi-Fi 7 is a massive leap from Wi-Fi 6 and brings with it huge upgrades for our digital world.  

Wi-Fi 7 is a monumental evolution from Wi-Fi 6 and Wi-Fi 6E, giving us:

  • Faster speeds
  • Lower latency
  • Significant capacity increases 

What we need from wireless technology is ever increasing, and whilst Wi-Fi 7 is very similar to its Wi_Fi 6 and Wi-Fi 6E predecessors, it will be able to meet the growing data requirements of both home and business users through key significant improvements. 

Are you looking to upgrade your hardware to Wi-Fi 7? It’s a very real consideration now that Wi-Fi 7 routers are on the market. So what do you need to know about Wi-Fi 7 to help make up your mind?

What’s Different About The Wi-Fi 7 Standard?

Speed

Perhaps the overriding feature of the new Wi-Fi 7 standard is the speed – Wi-Fi 7 is considerably faster performance wise when compared to Wi-Fi 6. 

Faster internet connections are continually offered by ISP’s for both home use and businesses. How does your local network support the increased download speed? Wi-Fi 7, ensuring there is enough capacity. 

How are these speed improvements made possible? Wi-Fi 7 has 2 major upgrades that help with speed:

  • Doubling the channel width from 160Hz to 320Hz
  • More data density, which increases the amount of data that can be encoded onto a radio signal 

Bigger Channel Width

Within each Wi-Fi band are small bands in which they operate – 20/ 40/ 80/ 160MHz. These are used to connect to individual devices. 

With Wi-Fi 7, the bandwidth is doubled to 320MHz. This means that the Wi-Fi speeds to individual devices are doubled, whilst also adding more bandwidth so more devices can be supported.  

Increased Data Density

So far we’ve seen how Wi-Fi 7 increases both speed and bandwidth. In addition to this, Wi-Fi 7 can also increase the amount of data that can be encoded onto a radio signal. 

This is where a standard called QAM (Quadrature Amplitude Modulation) comes in. The amount of data that can be encoded onto a radio signal is measured by QAM. The QAM limit for Wi-Fi 6 was 1024, whereas Wi-Fi 7 offers 4096 (also known as 4K or 4K QAM). 

Throughput is increased by boosting its peak rates. For each symbol transmitted, 12 bits can now be carried instead of 10 bits – a 20% higher theoretical transmission rate. 

The 2.4x improvement in Wi-Fi speeds between Wi-Fi 6 and Wi-Fi 7 comes from the greater channel bandwidth (320MHz) and increased data density (4K QAM). 

Multi-Link Operation (MLO)

The 2.4GHz and 5GHz Wi-Fi bands are supported by the Wi-Fi 6 standard and previous generations. Wi-Fi 6E then brought a major additional feature by supporting the 6GHz band which offered a new way to connect that avoided the congestion of 2.4GHz and 5GHz. This provided a real boost for urban areas where there can be many Wi-Fi networks in range. 

Up until now, a client could only connect using one of these bands on Wi-Fi technology. Wi-Fi changes this – Wi-Fi 7 routers can connect to a client device across 2 different bands. 

In simple terms, it’s like having two routes on a map to get you to your destination, and the traffic flow can be moved between the two. This flexibility means that traffic can either be split across both routes, or moved from one route to the other if there is congestion. 

Mesh systems take this a step further and benefit even more from MLO. It gets the best performance by allowing a router and a satellite the capability to transmit simultaneously across two different bands. 

This particular feature will allow a mobile device to not drop a connection by switching from one band to another. For example, imagine you are working from home and hop on a Zoom call. This feature will allow your device to move from 6GHz to 5GHz to 2.4GHz whilst you walk from the middle of your house out to the garden without the call buffering or dropping out. Sounds good, right?

Flexible Channel Utilisation

Let’s talk about interference. One of the main limitations when it comes to i-Fi is how big an impact interference can have on a whole channel. This is where ‘puncturing’ comes in. Puncturing is when an affected portion of the channel can be blocked whilst the rest of the channel can still be used for data transfer. In this way, Wi-Fi can be made more resistant to interference, ensuring critical flow and lower latency. 

If we go back to our map analogy – Imagine one of the routes has a pothole making it unusable. Puncturing with Wi-Fi 7 would mean that the pothole could be blocked and the traffic could go round it, keeping use of the route. 

What Elements of Wi-Fi 7 Have Stayed The Same As Previous Wi-Fi Standards?

As we’ve just covered, there are some brilliant new specifications with Wi-Fi 7 that make this Wi-Fi standard pretty special. 

However, we shouldn’t overlook the features and infrastructure that the previous Wi-Fi standard already offers and how Wi-Fi 7 builds on these. 

We mentioned above how Wi-Fi 6E and Wi-Fi 7 both offer the same 3 bands, including the super fast 6GHz band. They both also feature huge bandwidth. 

Let’s also remember that these new and enhanced features are only as good as the device we’re accessing them on. Tech providers are still currently catching up with Wi-Fi 6E and Wi-Fi 7 – We need these new devices to fully be able to unlock the full potential of both of these standards.  

Many mobile devices are still using Wi-Fi 6 or earlier standards. The most up to date devices from Apple now support Wi-Fi 6E, as well as many of the latest Windows laptops and Android phones. 

The future of the digital world is Wi-Fi 7, so we would expect a swift adoption of this new standard across wireless devices, especially laptops and phones with announcements of new devices supporting Wi-Fi 7 already appearing.  

Wi-Fi 7 for Business Use

Now might be the time to consider making an investment in a new mesh system or Wi-Fi 7 supported router to help future-proof your wireless network and ensure you’ll have the most robust wireless performance for your business. 

Whether you’re a small or large business, these environments can massively benefit from the new features that Wi-Fi 7 has to offer. Future proofing the connectivity of your business is critical. 

As we’ve laid out above, you can improve performance and productivity through added capacity and bandwidth from Wi-Fi 7, supporting a greater number of wireless devices across your business. 

If you’re responsible for the network of your business, then you’ll already know that there are many considerations to make:

  • Reliability
  • Security 
  • Ease of deployment 

It’s only natural as an IT manager, to be cautious of introducing any type of risk to a working environment. Therefore, the final certification of the Wi-Fi 7 standard earlier this year is important to guarantee a consistent feature set in all devices.

There are many areas of a business that will likely benefit from the enhanced performance that Wi-Fi 7 has to offer, like:

  • IP cameras
  • Access points
  • IoT devices
  • Business routers 
  • Workers devices 

Could Wi-Fi 7 improve efficiency across your entire business? Will you be investing in new Wi-Fi 7 supported devices for your business? Let us know what you think. 

Teltonika Network Setup – What is RSSI and RSRP? 

Enable yourself to get better understanding and control of your Teltonika networking solution’s performance with wireless connection support display RSSI and RSRP signal strength. 

Familiarising yourself with RSSI and RSRP metrics wireless network support will help to enhance your Teltonika Networks next steps. 

Wireless Networks are the preferred choice for IoT connectivity

When it comes to IoT (internet of things) applications, wired connections once held dominance. But it is becoming increasingly evident that the preferred choice for IoT connectivity is wireless networking. 

The wireless connectivity market is expected to continue to grow at a compound annual growth rate of 12.8% in the next 3 years, solidifying the trend of networking solutions becoming increasingly dependent on Wi-Fi or mobile networks. 

Due to the versatility and convenience offered by wireless connectivity, this doesn’t come as much of a surprise. 

Without the limitations of wiring, network devices can be configured, monitored and managed remotely – Even if they’re in a different city, country or continent. 

The benefits of using a wireless connection are indisputable.

What are the primary connectivity options? 

There are 2 primary choices when it comes to wireless connectivity: Wi-Fi and mobile technology. 

Wi-Fi 

  • Operates on the IEEE 802.11 standard
  • Supports multiple protocols including 802.11a, 802.11b, 802.11g, 802.11n and 802.11ac (determining the connection’s speed and range)

Mobile Technologies

  • Have evolved from 3G to 4G to 5G
  • Each defines the connection’s speed and capacity available to users and end devices

RSSI and RSRP

Whether your network device operates on Wi-Fi or mobile technologies, if you’re checking out your network then you’ll likely come across RSSI and RSRP metrics. These metrics are vital for displaying the strength and power of your connection. 

What is RSSI, what does it do and how is it measured? 

  • RSSI stands for Received Signal Strength Indicator. 
  • At the moment radio frequency power and quality reaches the receiver, it’s measured by RSSI. For example, a network device or antenna. 
  • RSSI can be used to gauge the strength of the signal in any wireless system, it’s not exclusive to any one type of wireless technology. 
  • Whether you’re using Wi-Fi or mobile technologies, RSSI can provide signal strength data across different types of radio frequency communications. 
  • This means that RSSI can be a good indicator of whether your network devices have robust connectivity.
  • RSSI signal strength is measured in negative values, with stronger, higher quality signal values being closest to zero.
  • NOTE: RSSI values are not standardised across industries, so bear this in mind when interpreting network data for devices manufactured by different companies. 

What is RSRP? 

  • RSRP stands for Reference Signal Received Power and is measured in negative values.
  • RSRP is particularly relevant for mobile technology network solutions like 4G and 5G.
  • It is a type of RSSI measurement, but used to measure the power of mobile signals spread over full bandwidth and narrowband.
  • RSRP measurements can help you to see your network’s overall signal coverage and capacity across all frequencies used for your networking solutions by measuring across the full bandwidth.
  • The quality of your connection in specific frequency ranges can be assessed by measuring RSRP over a narrowband. This can be used to troubleshoot specific issues that could affect signal quality as well as optimising network performance.
  • By using the RSRP signal strength, you can determine a more precise measurement of the cellular connectivity that your network receiver obtains. Having this information can enable you to make informed decision about your network infrastructure as well as Quality of Service Assessments and further improvements.
  • NOTE: Just as with RSSI, the RSRP signal strength can differ by manufacturer.

Your Teltonika Network

Both RSSI and RSRP signal strength indicators are displayed for Teltonika Network devices enabled with Wi-Fi or mobile connectivity devices.

The display of these metrics can be accessed via RutOS. The latest 7.06 version of RutOS has enhanced data visualisation capabilities for mobile connections.

For help with your Teltonika Network, get in touch with our Wi-Fi experts today. Our professional wireless network engineers can help with both Wi-Fi networks and mobile connectivity. 

We can also help with alternative networks other than Teltonika. 

Why Wi-Fi Almost Didn’t Connect At All

It’s hard to imagine a time or place when you couldn’t quickly check your emails or have a scroll through Instagram. Isn’t it the most frustrating thing when you hit a Wi-Fi deadspot? No connection, nothing, no matter how many times you reload the page. We are so accustomed to working remotely (I’m actually looking out at the solent whilst typing this!) and taking the internet with you wherever you go, it’s very difficult to contemplate a life without Wi-Fi and mobile connectivity.  

Did you know that Wi-Fi very nearly didn’t happen in the first place? Wi-Fi almost hit its very own deadspot – And wouldn’t that have changed our lives as we know it! So how did Wi-Fi come about?

When was Wi-Fi officially launched?

On the 25th September 1999, coming up to 25 years ago, Wi-Fi was officially launched. If you think about the fuss that’s made over a new product launch from Apple, then you might have expected the launch of Wi-Fi itself to be a rather flashy affair. 

In reality, it was a bit Big Bang Theory-esque – A convention centre in Atlanta housing 8 technophiles ready to open their jackets to reveal polo shirts emblazoned with the made-up word Wi-Fi. And all in front of a crowd of just 60 people. 

Some of the biggest tech companies, and some smaller ones too, backed the launch enthusiastically. Even the likes of Apple, Dell and Nokia could never have imagined that they were backing such a huge global phenomenon with incredible economic, social and cultural impact across the world. 

It was the summer of ‘99

Think back to the summer of 1999, if you can. The working world was mostly using wired networks via Ethernet cable. LAN’s (Local Area Networks) connected desktop computers at a rate of 10 Mbps. 

Meanwhile, those trying to send emails from home did so to the sound of a modem trying to connect to another modem via repurposed telephone infrastructure. Dial-up internet and 56 Kbps dial up modems clanked and clanged their way online. Arguments were had over who needed to use the computer and who needed to use the telephone. 

There were products for WLAN’s (Wireless Local Area Networks) but these were predominantly just for businesses. The IEEE (Institute of Electrical and Electronics Engineers) official wireless standard specification for these wireless products was 802.11. Not only were these products expensive, they were also 5 times slower than their wired equivalent. 

Despite there being a specified wireless standard, this unfortunately didn’t mean that one standards compliant wireless product would be compatible with another. This was largely due to the fact that there were different ways of interpreting the specification. 

These weaknesses meant that some companies looked elsewhere and chose to support other rival technology alliances – Each with their own aim of becoming the actual standard. 

Wi-Fi’s rival – HomeRF

One of these rival specifications was developed by a consortium of other technology giants – Compaq, Hewlett-Packard, IBM, Intel and Microsoft. Their WLAN ‘HomeRF’ was aimed at consumers (rather than businesses) and was backed by over 80 other companies. In comparison to the other standard, the HomeRF products were not only cheaper but could also communicate with each other. 

With a name like HomeRF (short for Home Radio Frequency) it arguably had a catchier name than IEEE 802.11. They didn’t just have their eyes on the consumer market – They also had big plans for expansion and higher speeds for the business market. 

Despite all of this, the second generation of the IEEE standard, 802.11b was heading steadily for its final approval at the end of September. By the end of the year, there were products due to ship from company 3Com (later acquired by HP along with Compaq). Their products were based on the newer, faster standard and set for release before 1999 ended. 

At the time, networking firm 3Com formed WECA (Wireless Ethernet Compatibility Alliance) bringing together 5 strong advocates for IEEE. Their aim was to make sure that any products using the pending second generation standard would all be compatible with each other. 

Originally tipped to be named ‘FlankSpeed’, connectivity as we know it today was trademarked as Wi-Fi. There began the establishment of the rules by which wireless products could be deemed ‘Wi-Fi Certified.’

What if Wi-Fi had not won out against HomeRF?

Wi-Fi won the wireless standard race, but what if HomeRF had in fact taken the lead? There are ways that all might not have worked out as it has. 

If the second generation standard 802.11b had been delayed, then HomeRF may have been able to sneak ahead. It was only due to a compromise between WLAN industry pioneers (and foes) Lucent Technologies and Harris Semiconductor that meant there was no delay. 

What if FlankSpeed was only available at work?

So what if WECA had decided only to focus on business connectivity? That was a discussed possibility. ‘Go anywhere’ connectivity almost wasn’t on the table. And what if ‘FlankSpeed’ had been chosen over ‘Wi-Fi’? 

A big chunk of today’s workforce rely on being able to bring work home with them. And not just home – What about coffee shops, airports, on the daily commute sitting on the train, the beach even? Nowadays we tend to take work with us wherever we go. 

Had we been using FlankSpeed at the office and HomeRF at home, this would have made things very difficult for anyone working from home. And you can forget about coffee-shop-working and catching up on emails waiting for a plane – It’s possible neither of these public access options would exist. Zones that were not home or the office would have been a no-go (or NoHO (Not Home, Not Office) for working online. Spaces that were neither office nor home would have been a connectivity no man’s land. 

And if you’re wondering about FlankSpeed and Smartphones – That would have been a no as well. The mobile world of online connectivity disappears into the mist, out of grasp. Can you imagine? No, we can’t either. 

Would it have been beneficial to have more than just one wireless standard? 

The benefits of having a singular focus on just the one standard meant that there was more scope for innovation and cost reduction. 

Even if FlankSpeed or HomeRF had gone forth alongside Wi-Fi, it couldn’t have ever become as cheap to run or prevalent and globally penetrating as Wi-Fi. 

Having a universal standard means that retail stores, public spaces and anywhere where we would now expect to be able to connect, could roll it out uninhibited. Had this not been the case, the ability to stream video whilst sipping a coffee or connect to emails whilst sitting on the train may not be available. 

Thinking on a global level, those living in emerging market countries like Nigeria, rely on free Wi-Fi hotspots to be able to connect to the rest of the world. Remote islands like the Bahamas also rely on Wi-Fi to get support following adverse weather conditions like hurricanes. In this way, Wi-Fi provides critical connections all over the world.  

HomeRF folded in 2003 – So how did Wi-Fi succeed so quickly? 

As with all well-laid plans, it’s all in the preparation and timing. With the announcement of the name Wi-Fi and the promise of certified interoperability from WECA, companies investing in this new wireless standard had the assurance that their products would all work together. 

In 2000, 86% of Wi-Fi devices were used for business. Wireless connection in businesses was big business in itself, with chipmakers and PC companies quickly hopping off the fence to support and join Wi-Fi. This led tech giants Microsoft and Intel to jump ship from HomeRF to Wi-Fi. Wireless for business soared in popularity ahead of in the home, which gave Wi-Fi chip volume a boost. This in turn led to closing the cost gap between that and HomeRF, leading it to fold in 2003. 

Since then, over the past 2 decades the Wi-Fi Alliance and IEEE have worked together to represent, guide and oversee Wi-Fi and its subsequent standards. 

The IEEE committee continues to roll-out new standards, and the WI-Fi Alliance makes sure that certified products can communicate with each other. 

So the next time you hit a Wi-Fi deadspot, or find that the Wi-Fi is down in your favourite coffee shop – Stop and breathe. Count your blessings that you can take your work with you wherever you go (mostly) and that you can largely connect via Wi-Fi wherever you need it. 

Why Does My Wi-Fi Randomly Stop Working?

And more importantly, how can I fix it? 

There’s little more frustrating than your Wi-Fi going down. Whether you’re working from home and mid Zoom, streaming your favourite show or gaming with friends – If your Wi-Fo goes down it’s an urgent problem to solve as soon as possible. 

Much like a power cut, when there’s no Wi-Fi we really feel it’s absence. And much like flicking the light switch on and off, we head straight for the hardware when we’re trying to figure out what the problem is. 

What to check on your hardware when your Wi-Fi stops working

  • Are the router and any other units plugged in and switched on – Are the lights on? 
  • Is every relevant cable properly connected?
  • Are any external antennas linked to the router fastened correctly?

Checking for disconnected cables that have been unplugged, disconnected or damaged could be a straightforward fix for your Wi-Fi woes.

If it’s an intermittent problem, then look for a ‘strangled’ cable. This is a cable that might be getting squashed underneath furniture or has perhaps been nibbled by a pet. 

If you’ve checked all the cabling and hardware and things look okay – What’s next?

How to check if it’s a Wi-Fi problem when your internet connection goes down

If everything is powered-on hardware wise, then the next thing to check is your Wi-Fi and whether the signal is being broadcasted. Find a device and try to connect to your Wi-Fi. 

  • Is your network being broadcast – Is it in the list of possible networks to connect to?
  • Can you connect to your network on the device?

What to do if your network is not being broadcasted or you cannot connect to the network

If one or neither of these things is happening, then the problem could be with your wireless source. You could try resetting the power on your equipment ie. turn your router off for 30 seconds and then turn back on again. 

You may even need to replace your router. If yours is leased from your Internet Service Provider (ISP) then get in touch with them to see if they can either help reset it remotely or get you a replacement. 

What to do if your network is being broadcasted and it says you’re connected, but you still have no internet connection

If you can see that your network is being broadcasted and you are able to connect to it, then check the signal strength in various locations (ie. where you need a connection).

What should my Wi-Fi signal strength be? 

In an ideal world, your Wi-Fi signal would be above -68 dBm.

For general internet access (not voice or video calls) then you could probably manage at -72 dBm. 

Anything below that level would probably cause problems, and you would likely need to be considering alternatives to solve your signal coverage issues. 

These alternatives could invoice:

  • Additional access points
  • Extender / mesh extender

Be cautious with signal extenders – These should only really be used as a last resort. This is because in order to keep the wireless link between the extender and main router, they use up considerable bandwidth. 

You could instead try a tri-radio router and implement multi-radio extenders or mesh nodes. This could enable you to use one channel for your network and another for end device access.  

How to measure your Wi-Fi signal

To measure your Wi-Fi signal and check if you have enough coverage, there are a couple of ways to do this. 

Measuring Wi-Fi signal on a laptop

If you have a laptop, you can check the stats of your wireless interface, or install a wireless measuring tool, like WinFi Lite. 

Measuring Wi-Fi on a smartphone

If you have an android smartphone, you can install a wireless signal measuring app, like “WiFiman”, or if you have an Apple device, you can install the “Airport” app and use it to scan the signal strength.

Measuring Wi-Fi signal strength

Using the tools above, you will be able to not only measure your own network but also neighbouring networks and how they are affecting yours.  

It’s nigh on impossible to be unaffected by an external 2.4 GHz network. If you can, try to use the 5 GHz spectrum. This network has more channels for you to use and thus a lot fewer interfering networks, even in residential areas. 

Bear in mind that in locations like apartment complexes, even the 5 GHz spectrum can become congested but is still generally the better option. 

An even better option would be the 6 GHz channel, but it’s likely that your devices will no longer support it in the not so distant future. 

If your Wi-Fi coverage seems fine, it could be your network usage causing internet problems

If your hardware looks okay, your network is broadcasting and you can connect, and your coverage looks good, then it’s time to consider your network usage. 

At the time you were experiencing internet problems, consider

  • How many people were connected to your network
  • What they were using the internet for 

It’s quite likely that your router wasn’t built for the demands of multiple video conferencing calls on your work laptop, a show streaming on Netflix, plus online games being played on the iPad. 

That’s a considerable amount of traffic for it to process and could cause things to get a bit unpredictable connection wise. 

If this is a common usage demand, then it may be time to speak to you ISP and see if you can upgrade your router and package. Think about whether it would be worth upgrading to hardware that supports Wi-Fi 6.

You could also consider installing additional access points to help ease the burden on the main router. 

Another potential solution is to skip the Wi-Fi element altogether, and plug your device into the router via an Ethernet cable. Hint: THis is also a great way of testing whether the issue lies with the internet connection itself or how the Wi-Fi signal is being transmitted. 

‘I’ve tried everything and my internet still won’t work!’

Okay, we get it, by this point you would be really frustrated. You’ve checked the hardware, you’re connected and coverage is fine, network usage is low – Yet there are still network problems! What else could be causing your internet connection to be unreliable and unpredictable? 

It could be wireless interference issues. 

Many routers we use in our homes support only 2.4 GHz communications. The problem with using that range is that many other manufacturers use those channels for other pieces of equipment because it’s cheap and long ranging. 

Things that could be interfering with your Wi-Fi signal are:

  • Baby monitors
  • Wireless video security cameras / doorbells
  • Microwaves
  • Motion detectors as part of an alarm system

These are just a few common examples, there are many others that use the 2.4 GHz band and could cause interference problems. To get a full picture of what’s going on, you could need a spectrum analyser.

There are of course other possible forms of interference as well. Where is your wireless router located? You should avoid:

  • Shutting it in a cupboard
  • Placing behind a large bit of furniture
  • Too much metal close by (cabinets, fridges, etc)
  • Mirrored windows 
  • Painting walls with magnetic or metallic paint

We have a whole article on how to avoid interference – You can check it out here. 

Could it be your naughty neighbour? 

As we must consider all possible options – Could it be that your neighbour is doing naughty things to your internet connection? 

Unfortunately, it is a possibility that your neighbour is deauthenticating your network. This means they are using external wireless equipment to pose as your network and then start sending deauthentication packets to your users. In other words, telling devices that are connected to your network to get off every time they leave and try to reconnect.

It’s very hard to catch this happening unless you have the proper knowledge and tools. Fortunately, some access points can detect these attacks and report them like cloud-based solution access points.

Is there anything else that could be causing my Wi-Fi problems?

So far we’ve checked:

  • For hardware problems
  • Whether your network is being broadcasted
  • Whether your Wi-Fi is transmitting a signal
  • How strong your Wi-Fi signal is / coverage
  • Network usage
  • Wireless interference
  • Naughty neighbours

That’s a pretty comprehensive list. If none of these are causing your internet problems, then it could be the integrity of your internet connection. 

How do you check the integrity of your internet connection?

Use one of your devices to check to see if you are getting an IP address. This is something you could try first, but if you checked the connection using an Ethernet cable (for example, a desktop computer that’s connected directly to the main internet connection (router) via cable) and everything was fine then your main internet connection is unlikely to be the issue. 

Things to check:

  • Do you have an IP address?
  • Can you ping your gateway?
  • Do you have DNS?

If you don’t have an IP address:

Have a check of your network stats and verify if you have a proper IP address. If you don’t, then try to register again to your home network. To do this you can simply just restart your router. 

If that doesn’t work, then try resetting your DHCP server. Most of the time, it’s to do with the home router. If you’re not using a router, then whatever you are using – restart that. 

If restarting it doesn’t work then check your DHCP configuration or give your ISP a call. 

If you do have an IP address:

If you can see that you do have a proper IP address, try to ping a public site like google.com. If that fails, try to ping a well-known public IP address like 8.8.8.8. 

If that works, then there may be an issue with the DNS that you have configured so you could try using public DNS servers, like 8.8.4.4 or 8.8.8.8. 

If a ping to a public IP address fails, then that indicates that the problem is either in the path between your home router and the ISP or something in the ISP itself.

It’s not you, it’s them

Sometimes it’s not anything to do with any of the potential problems we’ve discussed above. Sometimes it’s a problem with your Internet Service Provider and there is simply an outage on the service that you are trying to access.  

This can be for a few different reasons. 

Perhaps you have been disconnected because your street or building has a problem in the distribution panel. A cable could have been cut or damaged somewhere in the network during construction or roadworks or something similar. 


It could also be a problem with the ISP infrastructure. If they are experiencing issues in their client management system, then this would stop you accessing the service. 

If you’ve tried all of the above and nothing has helped, then it’s probably time to give your ISP a call and see if the problem is their end of things. 

Good luck! 

52% of UK Covered by Full Fibre Broadband, Ofcom Summer Study Reveals

With what is likely to be the last of the hot weather for this year, Ofcom have shared the results of their summer 2023 study looking at UK fixed broadband and mobile coverage.

The study reports that Full Fibre FTTP access in the UK has risen by 4% from January 2023 to 52% coverage. 

It has also found that 75% are now within reach of a gigabit-capable network, which is an increase of 2%. 

In addition to this, 76-85% of premises can now get an outdoor 5G connection from at least one operator (an increase from 73-82%). 

Ofcom Summer 2023 Report

This latest report from the communications regulator features data collected between May 2022 and May 2023, including that of their Spring Connected Nation’s update back in January 2023. 

This most recent report is based upon the coverage and service availability information from both fixed line UK Internet Service Providers and Mobile Network Operators. 

Overall, the UK’s coverage of fixed “superfast broadband” (30Mbps+) remains unchanged at 97%, while 15.4 million homes (52%) can now order a Fibre-to-the-Premises (FTTP) service via various networks (up from 48%).

Key Figures from Ofcom Summer 2023 Report

Gigabit

75% of the UK (that’s 22.4 million homes) can now access Gigabit-capable (1Gbps+) services (up from 73% or 21.9m). 

This figure is higher than that for FTTP due to the majority of the gigabit connectivity coming from Virgin Media’s upgrade to their existing HFC network. In dense urban areas, there is a lot of overbuild between HFC and FTTP. 

What about the last 20% in the hardest to reach areas? The UK Government’s £5 billion Project Gigabit programme aims to improve the above figure so that gigabit coverage is extended to at least 85% of UK premises by the end of 2025 (and 99% nationwide by 2030). 

Premises Still Without ‘Decent’ Broadband 

‘Decent’ broadband is based on a download speed of at least 10Mbps and 1Mbps upload. The number of premises that cannot access this is currently 428,000 which is 1.3% of the UK. 

However, if you include wireless connections via 4G, 5G and Fixed Wireless Access, this number drops down to 62,000. 

4G Mobile Networks

Geographic coverage of 4G wireless services across mobile network operators (EE, Three, O2, Vodafone) has remained about the same, with a range of 80 to 87%. 

Although it’s a slow process, these figures will be improved upon by the Shared Rural Network agreement – A £1 billion project to change things for rural users. 

5G Coverage

There’s still a way to go when it comes to 5G coverage in the UK. The Ofcom Summer 2023 report shares that 76-85% of UK premises can now get outdoor coverage from at least one operator, however when looking at outdoor coverage by all operators put together it drops to 12-22%. 

Voice and Text Coverage

Full Ofcom Summer 2023 Report

We’ve included a few summaries for your perusal but for more detailed information with all the facts and figures you could ask for, download the PDF of the Summer 2023 Update on Connected Nations via the Ofcom website here

Is an Everyday Household Item Slowing Down Your Wi-Fi?

Whether you rely on your Wi-Fi to work, stream Netflix or game, one thing we can all agree on is that there is nothing more frustrating than slow, buffering Wi-Fi or internet blackouts. Frozen zoom calls, ‘Something’s gone wrong’ error messages in the middle of binge-watching your favourite series or letting the team down mid-battle could have you tearing your hair out in frustration.

These days, having a strong, reliable, fast broadband connection is vital. And often, we don’t realise quite how much we need something until it’s not working effectively or completely gone. 

But what if one of your everyday household items was the cause of your Wi-Fi woes? Here are some commonplace things that you likely have around your house that could be causing your internet issues – And things you can do to help overcome them. 

Can concrete cause Wi-Fi problems? 

Obviously, there’s nothing much you can do about the actual structure of your home, but if it’s full of thick concrete walls then you may experience problems getting Wi-Fi throughout your property. It’s a tough material that’s difficult to penetrate, meaning your network coverage could struggle. 

This could result in a lag in signal or some rooms being in a deadspot. 

We’re not suggesting taking a sledgehammer to your walls – But you can carefully consider where you are placing your router for optimum coverage. You could also look at whether extenders could help your signal reach parts of the house that the signal can’t get to. 

Can metal interfere with my Wi-Fi?

Metal is another dense material that can negatively affect your Wi-Fi speed. Using metal structurally could inhibit the strength of the signal you are transmitting. Likewise, too many metal household items (like blinds) or decorative items (e.g. wall art) could cause issues with signal reaching your devices. 

As above, thinking carefully about where you place your router can imrpove things, and extenders can be used to access those hard to reach places. 

Can plaster and drywall affect my Wi-Fi? 

Most if not all houses will have elements of plaster and drywall. Thankfully, it doesn’t interfere with signal as much as concrete does so there should be less signal lost. 

Could the ceramic tiles in my house cause internet issues?

Ceramic tiles are a popular choice in our kitchens and bathrooms. Unfortunately, this material can disrupt Wi-Fi signals in your home. Ceramic tiles also tend to be coupled with other disruptive material like plaster and drywall mentioned above, which can cause even more interference to your Wi-Fi.  

Placing your router somewhere central in an elevated position can help to combat some of this Wi-Fi interference. 

Are my Low-E windows causing Wi-Fi problems?

Every house has windows – But a certain type can cause problems with your Wi-Fi. Those conscious of their energy consumption and trying to reduce how much energy is lost by installing Low-E (low emissivity) windows could unfortunately result in problems with their Wi-Fi instead. 

Low-E windows have a metallic film on them to help reduce energy consumption, which also means they can absorb or interfere with Wi-Fi signals. So they could be great for your energy bills but not so great for your internet connection. 

Do mirrors interfere with Wi-Fi signal? 

Mirrors have a thin coating of metal behind the glass which together can cause enough electromagnetic interference to disrupt your Wi-Fi signal. Especially if your house is adorned with lots of mirrors! 

The level of disruption depends on how big the mirrors are and how many you have. 

Is water the reason my Wi-Fi is slow?

Water can hinder the passage of Wi-Fi signal, so things like fish tanks and even people can make your connection weaker by the time it reaches your device. 

This can have a big impact on how well your devices connect to your Wi-Fi and thus how effective they work. 

Can my furniture cause internet problems? 

Do you have pieces of large furniture in your home? A house full of big, thick furniture could struggle with less stable internet. 

Experiencing signal disruption is more likely if you place your router too close to any large items of furniture – Try to choose a an area that is unobstructed and in as open a space as possible.

Could my household appliances be disrupting my Wi-Fi?

Houses are full of white goods, and unfortunately these can cause a weak Wi-Fi connection. Appliances like microwaves and dishwashers emit their own radio waves, so it’s a good idea to place your router well away from them. 

You might even be able to salvage a weak Wi-Fi connection by moving your router away from appliances like this. 

Got Wi-Fi Issues In Your Home?

If you are facing some Wi-Fi troubles in your home, then try these top tips to try and mitigate any interference from household items. 

  • Don’t tuck your router away in a cupboard, out of sight or surrounded by furniture. 
  • Find a central location for your router so that it stands the best chance of reaching every corner of your home
  • Deploy your router in an elevated position to help transmit that signal 
  • Avoid installing your router close to bulky furniture
  • Thick concrete walls are not your router’s friend – Try not to place your router near them 
  • Water (think fish tanks, water tanks, even people) absorb the signal and can interfere with how effectively your device can connect so deploy your router away from these things
  • Kitchens are full of white goods (microwaves, dishwashers etc) which emit their own electromagnetic waves, so don’t put your router in this room if you want it to work at it’s optimum  
  • Try to avoid placing your router near large mirrors or windows. If you are considering Low-E windows, think carefully about whether this could affect how effective your Wi-Fi is
Is Poor Connectivity Costing Your SME Money?

Research commissioned by Three found that issues with poor connectivity were costing SME’s in Britain £18.77 billion per year. 

Research found that small to medium sized businesses (including micro businesses) in the UK who give employees work phones are losing out on over 1 hour of work time per employee, per week. Poor connectivity leads to employees being unable to get online or complete their work effectively.

1 hour per week per employee may not sound like a big deal on the face of it, but for medium sized businesses, this equates to 250 hours of working time being lost every single week. 

This loss of working time has a bigger impact on things than you may think. In partnership with YouGov and Development Economics, Three’s research found that:

  • The British economy is significantly impacted by loss of business revenue. The amount of economic output lost is estimated to be £7.7bn per year. 
  • The cost of poor connectivity hits the professional and retail sectors the harders
  • Businesses are already facing challenging times – almost 75% of SME’s are reducing costs

Which industries are hit hardest by poor connectivity?

Two of the largest sectors in the British economy were hit the hardest with poor connectivity – Retail, and Professional Services (including legal, accounting and media businesses).

How much revenue is lost in these sectors due to poor connectivity?

  • Professional Services – Loss of £5.3 billion per year (annual output loss of £2.8bn to the economy)
  • Retail – Loss of £3.7 billion per year (annual output loss of £560m to the economy)

Connectivity isn’t the only challenge for SME’s

SME’s aren’t just facing a challenge with poor connectivity – They’re also facing challenges with the cost of living crisis and talent shortages. 

SME’s are also feeling the heat of rising costs, with 71% looking at where they need to reduce spending. 32% of SME’s are looking to cut costs on things like phone contracts, which they believe they are spending too much on. 

29% of SME’s (and 48% of medium sized businesses) also worry about losing employees due to not having good technology, which is cause for concern when there is also a shortage of talent in the majority of industries.  

Combine all of this with poor connectivity causing problems with work effectiveness and you can see why it’s causing a bit of a headache for small and medium sized businesses. 

Do SME’s need more tech support? 

In order to operate, grow and thrive in business, it is absolutely vital for SME’s to have a strong online connection. 

36% of SME’s believe that better mobile phone connectivity would enable them to perform better. 1 in 5 SME’s are also concerned that their business could get left behind if they don’t know how to use the latest mobile phone technology. 

Unfortunately, almost 50% of SME’s feel that the tech industry uses complex language that makes it difficult to understand the latest technology, creating a barrier for these businesses without proper support and knowledge. 

What can be done to provide SME’s with tech and connectivity support? 

It seems that many tech schemes and concepts are aimed at larger corporate structures, failing to meet the needs of SME’s in a more cost effective way. It’s so important for tech providers to recognise the needs of SME’s and tailor their services to meet them. SME’s need simple, straightforward tech offerings with a level of service that large corporates would expect. 

For a business to be able to perform and for their employees to effectively do their jobs, it all comes down to connectivity. 

For most businesses, connectivity is the core of it all – Poor connectivity is simply not an option. It’s imperative for SME’s to carefully consider the options available to them when it comes to connectivity, tech and mobile. They need a simple, cost effective option that leaves them in control. 

The research outlined above just goes to show how poor connectivity can really hold a business back. Research from The Federation of Small Businesses found similar results which showed that 45% of small businesses experience unreliable voice connectivity (going up to 57% in rural areas). 

SME’s are a big part of the UK economy. To see growth and productivity, we need strong and reliable digital, mobile and vocal connectivity. That includes 4G and 5G accessibility for all. 

Can Geekabit Help?

If you are a SME and are struggling with poor connectivity, then call in the experts. Our experienced Wi-Fi engineers can help at any stage of network deployment – From site surveys to design to installation

We’re only a phone call away, and can help get your business properly connected. 

Thinking you’re too rural? We’ve got 4G for that! Our mobile and satellite broadband options could be just the thing you’re looking for. 

Get in touch with our Wi-Fi experts today.