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Do UK Trains Have the Slowest Wi-Fi Speeds in Europe?

It has been found that trains in the United Kingdom deliver some of the slowest internet speeds across Europe. 

Ookla, the network testing company, analysed the Wi-Fi performance onboard train services across Europe and some Asian rail networks using their favoured service Speedtest.net by collecting data via consumers themselves. Results suggested that the UK does indeed deliver some of the slowest Wi-Fi speeds available on trains in Europe.  

If you’ve ever tried to work on your train commute or while away the time by streaming a show using train Wi-Fi then you will likely already know that Wi-Fi quality across UK rail operators and networks is not particularly strong, consistent or reliable. 

What Are the UK Government’s Plans for Rail Network Connectivity Improvements?

Back in 2017 the government at the time pledged to improve connectivity on mainline train routes by this year, with the aim to provide Wi-Fi and mobile speeds (5G) of up to 1 Gbps. While this may be true of a few rail operators, for most this outcome has not been reached. 

This issue has recently been revisited by the current government as part of their Infrastructure Strategy for the next 10 years, which was published back in June. This strategy includes a commitment of £41m to “introduce low-earth-orbit satellite connectivity on all mainline trains, significantly improving both the availability and internet data connection speeds for Wi-Fi connected passengers“. However, there doesn’t seem to be a clear date as to when this will be delivered.

Which Country in Europe Has the Best Onboard Wi-Fi When Travelling by Train?

According to the data collected by Ookla, there seems to be quite a gap between the best European train operators for onboard Wi-Fi performance and the worst. 

From data taken during the second quarter of 2025, the countries with the top 3 fastest onboard train Wi-Fi were Sweden, Switzerland and Ireland in terms of the median average download speed (64.58 Mbps, 29.79 Mbps and 26.33 Mbps respectively. 

At the other end of the scale, with the slowest on board speeds were Spain, the UK and last of all the Netherlands with median average download speeds of 1.45 Mbps, 1.09 Mbps and 0.41 Mbps respectively. 

So while the UK doesn’t have the absolute slowest onboard train Wi-Fi in Europe, it wasn’t far off. 

The countries with the best upload speeds were similar. You can see how other European countries fared in the graph imagery below for both download and upload speeds, with thanks from Speedest Intelligence. 

Will the UK Rail Network Catch Up With Current Wi-Fi Standards?

If you’re a regular reader of our Geekabit blog, you’ll have seen us talking about Wi-Fi 8 and the advancements this new Wi-Fi standard will be making when it arrives.  

Unfortunately, many rail operators aren’t up to date with Wi-Fi standards and are still using Wi-Fi 4 based connectivity which could be a big part of the problem. Not only this, but 38% are also still using the 2.4 GHz band which is the slowest and most congested. 

Interestingly however, even countries who are embracing more modern Wi-Fi options like using the 5 GHz band are also still underperforming on speed (this can be seen in the likes of Spain and Italy’s speed scores). This could be due to poor satellite or trackside infrastructure causing a lack of pace in backhaul capacity. This is a key factor for onboard performance. 

What Are The Key Factors Affecting Onboard Rail Wi-Fi Speeds?

There seem to be many contributing factors to what causes issues with Wi-Fi speeds across European and Asian rail networks. These include:

  • Construction materials used in train carries
  • Onboard network design
  • Political leadership and policy
  • Adoption of satellite broadband connectivity from LEO satellites

Whilst it’s great that the UK has listed Low Earth Orbit satellites in their Infrastructure Strategy as part of improving connectivity on rail networks, it’s still not going to improve Wi-Fi in tunnels!

You can read the full report from Ookla in much more detail here.

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Could Technical Jargon Be Confusing Consumers When It Comes to Buying Internet Services?

What do you call the network in your household or business? 

Are there shrieks of ‘Muuuum is the Wi-Fi down?’ or perhaps partners asking ‘What’s going on with the broadband babe?’ 

Or if you’re the boss of a SME, maybe you’ve got employees interrupting your meetings asking why the internet is lagging. 

What’s the most popular name for internet connections? 

Broadband Internet Service Provider TalkTalk engaged Axicom to commission a new online survey of 2,000 UK adults, conducted by OnePoll. The survey claims to find that the most popular name for home internet connections is Wi-Fi. 

A third of respondents said they describe their internet connection using the term Wi-Fi, with ‘broadband’ and ‘internet’ coming in second and third place respectively. 

The survey also quizzed respondents on their understanding of different wireless technology terms, with 76% of those asked saying they ‘confidently understand’ the term Wi-Fi. 

Less confidently understood was ‘fibre’ with only half of the respondents confident with their understanding of its meaning. Interestingly, ‘fibre’ is often a term flung around by telecoms companies to describe their broadband products and services, which begs the question – Do consumers actually understand what they are being sold? 

Do Consumers Understand the Internet Products and Services Being Sold to Them?

The results to this particular survey would suggest the answer is unfortunately no, with 69% of respondents admitting that technology-related jargon is difficult to understand. 

Perhaps then, the aim of this most recent online survey was to gather information on how ISP TalkTalk can market their products and internet services to potential customers – Both business and residential. 

If consumers are not understanding terms like ‘fibre’ then perhaps the focus on the term ‘Wi-Fi’ instead will increase understanding and thus sales. It does seem to be the renewed focus of their recent brand refresh, despite the technical terminology not being entirely correct. 

Does this therefore reinforce a misconception around the understanding of technical internet terminology, rather than provide an accurate explanation? 

What is your understanding of some of the terms used in the survey? You can see a breakdown of the most understood terminology below, given in percentages. 

There seems to be a healthy understanding of the terms Wi-Fi, Wireless, Router and IP Address. Those less understood were concepts like Latency, FTTP/FTTC, Mesh, PSTN and LLU. 

What Do TalkTalk Have to Say?

The Product and Propositions Director for TalkTalk shared the companies thoughts on their recent survey and how the results are influencing how they talk to their customers in order to ensure the best understanding of their services and products. 

“Wi-Fi is a staple in all our homes, yet as an industry we haven’t kept up with the times when we talk to our customers. At TalkTalk, we’re shifting to talk about Wi-Fi more and more, as it’s the connectivity – making sure streaming or browsing is seamless – that matters most for our millions of customers.

Our latest research tells us that people prefer to communicate in the same way that they speak, without jargon, and our industry should reflect that. We know we’re not perfect, and we have much to do, but this is the first step in delivering a Better Way to Wi-Fi for customers who just want transparency and information they can confidently understand. And this builds trust between us and our customers too.”

What Does Wi-Fi Mean to You?

Whilst the term Wi-Fi might still feel like technical jargon to some, most homes and businesses use Wi-Fi to describe a WLAN, or Wireless Local Area Network connection that originates from a router that distributes the broadband internet connection from your Internet Service Provider. 

Wi-Fi and Broadband are not the same thing, but consumers seem to be regularly using the term ‘Wi-Fi’ to loosely apply to their wireless internet connection as a whole. 

When this starts to run into difficulties is when an issue arises. Someone shouts ‘The Wi-Fi’s gone down!’ – What’s the problem? It could be that the router is faulty and not transmitting a signal to user devices. In this instance, the actual broadband connection coming from outside the property could be completely fine – It’s only the transmission of the signal that has the issue. 

Likewise, the router could be transmitting a signal to end users and their devices remain connected, but conference calls aren’t connecting. The problem isn’t the hardware, but the actual broadband connection coming from the ISP. 

2 very different problems but both labelled as a ‘Wi-Fi’ problem.

Do You Get Lost in Technical Internet Jargon? 

If you need reliable Wi-Fi for your business but find it hard to follow all the terminology, then don’t worry. Not everyone can be Wi-Fi Experts! Thankfully the wireless engineers here at Geekabit have all the knowledge and expertise needed to navigate your network and get you the best wireless connection for your premises. 

Get in touch with our Hampshire, Cardiff or London based teams today to see how we can help. 

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What Does Wi-Fi 8 Have to Offer?

The short answer is Wi-Fi 8 UHR (Ultra High Reliability) is being designed to deliver:

  • Longer range
  • Better reliability
  • Improved performance
  • More security

For the first time in almost 30 years, the latest standard of Wi-Fi to be released (Wi-Fi 8) will not be arriving with an increase in speed, like the standards that have come before. 

Based on the forthcoming IEEE 802.11bn standard, this next generation of Wi-Fi will instead be touting Ultra High Reliability (it’s in the name). It’s expected to start certification at the start of 2028. 

This change from speed to reliability shows a strategic shift from merely chasing throughput, to delivering dependable, consistent connectivity to environments dense with devices. 

Wi-Fi 8 UHR Designed with User Experience in Mind 

It sounds rather obvious, but the main focus with next-generation technology needs to be the end user and their experience. 

In everyday life we use applications constantly, the majority sensitive to latency. We need things to work in real-time in a responsive and reliable way. 

This ‘always-on’ approach to connectivity has crept forward in importance over an increase of 1 or 2 Gbps. 

What’s the use of speed if the reliability isn’t there to back it up? Wi-Fi 8 is all about making the best use of Wi-Fi. 

Certification for Wi-Fi 7 Has Begun

If you’re sitting there thinking, wait a minute, we’re chatting about Wi-Fi 8 but have we even got Wi-Fi 7 yet? Well, no. At the start of this year back in January, Wi-Fi 7 began its certification process. 

In theoretical terms, Wi-Fi 7 can offer:

  • Peak downlink speed of 46 Gbps using 16 spatial streams
  • 320 megahertz channels in 6 GHz bands
  • 4096 QAM
  • Support for Multi-Link Operation (MLO)

Wi-Fi 8 will then follow this up by introducing new capabilities that are not optimised for peak speed. Instead, the new Wi-Fi 8 standard will focus on overcoming alternative obstacles to good Wi-Fi, like environments with jitter, interference, and range issues. 

Where Will Wi-Fi 8 Have the Highest Impact? 

As well as speed, the new Wi-Fi 8 standard will focus on being consistent and predictable with seamless performance for scenarios with multiple devices and multiple access points.

This will make Wi-Fi 8 most impactful for things like:

  • Extended reality
  • Cloud-based gaming
  • Industrial automation
  • Real-time communications

Thus, the scope for a big impact is huge. 

The Evolution of Wi-Fi 7 to Wi-Fi 8

Moving from Wi-Fi 7 to Wi-Fi 8 will be less of an abrupt departure from one standard to another, but instead an evolution of technology. In many ways. So how will Wi-Fi 8 deliver Ultra High Reliability? 

Let’s have a look at the main upgrades in architecture we’ll see from Wi-Fi 8 UHR. 

Range

There will be longer range and higher speeds at a given range with Wi-Fi 8. 

  • Signal resilience across longer distances will be brought by Enhanced Long Range (ELR) optimisations. 
  • APs will be able to transmit higher speeds at any given range through unequal modulations. 
  • Distributed Resource Unit (DRU) technology improves range by spreading resource units across a wider channel bandwidth enabling higher transmit powers.

Interference Management

There will be smarter coordination through Coordinated Spatial Reuse (Co-SR) and Coordinated Beamforming (Co-BF). 

  • This allows interference to be managed through mesh nodes and APs while sharing spectrum. 
  • Seamless roaming through Muilti-APs, ensuring better device handoff between APs without degradation providing a smoother user experience.

Improved Error Correction

Improved error correction and roaming will improve reliability. 

  • Error correction at range and in noisy environments is enhanced with Low Density Parity Check (LDPC) coding. 
  • Higher speeds at a given distance are possible with more Modulation Coding Scheme (MCS) options, providing more granular rate selection and more precise matching to real-time signal conditions.

Adaptive Channel Access

Adaptive channel access and smarter spectrum use will help improve throughput and reduce bandwidth waste. 

  • APs can dynamically assign sub-channels to different clients based on changing situational conditions via Dynamic Sub-Channel Operation (DS). 
  • Non-Primary Channel Access (NPCA) enables data transmission on side channels when the primary channel is congested. 
  • DSO and NPCA respectively reduce bandwidth waste and improve effective throughput.

Stronger Security

Malicious actions that could potentially disrupt Wi-Fi based services and jeopardise user security like jamming or spoofing can be prevented via Wi-Fi authentication and management frames being encrypted.

Wi-Fi 8: Reliability Over Speed?

Obviously as Wi-Fi users we want speed. We want, and have come to expect, a fast connection wherever we are, whether it’s for work or leisure time. But actually – What’s the point of having that theoretical speed sitting there, if the connection isn’t reliable? How frustrating is it to have that video call freeze or the internet drop out at a crucial part of an online game? 

Reliability is key – It’s what users in real life want and need. Previous Wi-Fi generations have been all about speed so we’ve got that box ticked already, but what Wi-Fi 8 brings is what people need for the way we use our devices – Ultra High Reliability. 

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Geekabit Deploys Wi-Fi Solution to New Gastropub in Historic Space in Farnham, Surrey

This week on the blog we’re excited to share the completion of a recent Wi-Fi project for a client over in Farnham, Surrey. 

Find out how our Wi-Fi engineering experts helped to transform this remarkable historic space into a well-connected Gastropub.

The Venue

Third Monkey is a new Gastropub, Restaurant and Cocktail Bar providing high-end hospitality and fun family dining in the heart of Farnham. 

The historic building was designed by Sir Edwin Lutyens in the late 1800’s and whilst much of his original architecture will remain, the updated premises will boast 2 floors of buzzing atmosphere plus a roof terrace. 

The building has been used as The South Street Social Club in recent years, formerly known as the Liberal Club, but closed back in 2023 due to the ongoing effects of the pandemic as well as other factors. 

Now under new owners, Third Monkey and its Executive Chef are breathing new life into this notable building, bringing with it ‘refined yet relaxed’ vibes through its welcoming Gastropub on the ground floor, and a more elevated dining experience in the Restaurant and Cocktail Bar upstairs. And let’s not forget the Rooftop Terrace complete with weekend DJ’s providing a late-night destination venue for Surrey’s most sought-after town. 

You can find this exciting new venue at 46 South Street, Farnham, Surrey, GU9 7RP.

Expert Wi-Fi Solution for Historic Premises Turned Gastropub

Wi-Fi Site Survey

As with all new Wi-Fi projects, we started with a Wi-Fi Survey. This is Geekabit’s key tool in analysing the performance of your network and helping to diagnose issues. 

As you can imagine, a historic building built in the 1800’s isn’t going to have been designed with Wi-Fi in mind! Unlike modern constructions, this type of building can present unique challenges for signal penetration and Wi-Fi infrastructure installation. Therefore, carrying out a thorough Wi-Fi site survey is vital.

Upon visiting, it was clear that the Third Monkey, was a completely fresh and new fit-out –
and we could get involved at the earliest stages to ensure that the possibilities for Wi-Fi
access point placement could work with the new building materials being used.

In this instance for Third Monkey, we used the information gathered during the Wi-Fi Site Survey to advise on the necessary networking equipment required as well as Fibre WAN providers. 

Wi-Fi Installation

Whilst some may think that installing Wi-Fi isn’t much more than sticking a box on the ceiling and plugging it in, there is actually a great deal more thought and expertise that goes into it if you want a successful Wi-Fi network. 

There’s little point in carrying out a Wi-Fi Site Survey to identify how to equip a historic building such as this with robust internet connectivity, if you’re not going to follow it up with expert installation.

For Third Monkey, Geekabit completed a full Wi-Fi Installation using one of our favoured brands Ubiquiti Wi-Fi and Ubiquiti network equipment. 

This Wi-Fi network deployment included:

  • Full data network installation
  • Network design
  • Data network cabinet installation
  • Termination of Cat 6 ethernet cabling
  • Setting up of network security devices
  • Commissioning of equipment, Wi-Fi configuration and optimisation, and post-installation Wi-Fi Site Survey

A big part of any Wi-Fi Installation also involves effectively co-ordinating with other suppliers and installers to enhance network efficiency and security. 

Of course, we round off any Wi-Fi deployment right back where we started – With a Wi-Fi Site Survey. This ensures we leave our clients with their optimum Wi-Fi network.

Our Wi-Fi engineers are also on hand to provide ongoing Network Support, Wi-Fi Management and Wi-Fi Guest Portal services. Another benefit of bringing in the expertise and knowledge of a Wi-Fi professional. 

Why Robust Wi-Fi is a Must for Hospitality Businesses

Despite the potential complexities that using a historic building for a modern use can have, this project shows that the two can indeed go hand-in-hand. 

We know how vital it is for hospitality businesses to have reliable Wi-Fi. A strong wireless network is not only essential for operational efficiency (ie. supporting POS systems and internal communications) but also in enhancing customer experience through Guest Wi-Fi. 

This particular hospitality venue is striving for a refined yet relaxed atmosphere, offering diverse customer experiences from casual dining to a late-night rooftop terrace. For this venue and others, seamless Wi-Fi connectivity underpins the ability to deliver high-quality service and attract a contemporary clientele, ultimately contributing to its success and reputation.

This Wi-Fi installation for Third Monkey demonstrates perfectly how you can take the charm of a historic building and bring it up to date with the modern amenities we come to expect from a high-end venue. Strong, reliable Wi-Fi is a must. 

Steve Cross, Director at Geekabit, comments: 

“We’ve been impressed by the team at the Third Monkey, who have been passionate advocates for ensuring they work with specialists in each field to create a high quality fit-out and venue that really raises the concept of the gastropub and restaurant. From an initial site survey visit, through to the entire Wi-Fi and network installation, we’ve been able to support the transformation of an historic space into a great addition to the Surrey town of Farnham.”

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Broadband Performance: A Must-Have for Estate Agents to Showcase Dream Properties

A recent survey highlights the critical importance for estate agents to offer broadband performance reports when marketing properties, particularly “dream property” offerings.

Recent research suggests that Estate Agents should be focusing on providing home buyers with broadband performance reports if they want to meet the criteria of buyers dream homes. 

The top ranked factor for the ‘dream home’ wish list when looking for a new property was reliable internet.

UK based platform Compare My Move assists home buyers, sellers, landlords and movers with the whole property buying process. They commissioned research with Front Door Comms and OnePoll, creating an online survey of 2,000 adults based in the UK, naturally representative of age, gender and region. 

62% Brits Looking for Decent Wi-Fi When Looking at a Potential New Property

The survey found that 62% of survey respondents put decent Wi-Fi as the number one feature they would want in their realistic dream property. Strong Wi-Fi came above a private driveway and a walk-in wardrobe. 

This would appear to highlight a shift away from fancy frills, instead favouring functional living and everyday essentials when looking for a new property. 

If you’ve ever had your internet go down for a significant length of time then you’ll know how much you rely on that connection. From the obvious things like logging onto your laptop to work from home, to the more taken for granted things like asking Alexa for a timer whilst cooking dinner or trying to listen to music – Having no Wi-Fi is excruciatingly frustrating. 

Since the pandemic when the UK was plunged into the world of working from home and home learning, Estate Agents have seen a dramatic increase in questions about reliable broadband when prospective buyers are looking at new property. 

So it’s little wonder that prospective home buyers want to know exactly what kind of broadband connection they could expect from a potential new home – And if Estate Agents want to make a sale, and Estate Managers want to find a tenant then they need to be providing information that shows the available broadband for that property. 

Reliable Broadband for High End Estate Agency

High End Estate Agents aren’t just matching High Net Worth Individuals with their latest luxury home – They need to give their buyers confidence that they will be moving into a well connected home with strong, reliable broadband. 

Co-founder and MD of Compare My Move says it himself – The results show that “people are prioritising convenience, comfort, and connectivity in their everyday lives. While high-end extras might look impressive on paper, it’s the things we rely on daily – like Wi-Fi and a driveway – that really make a place feel like home.”

And thus, this needs to be reflected in the way that Estate Agents (including High End) and Estate Managers are marketing their properties. 

Is Slow Internet the Dealbreaker That’s Losing You House Sales?

The survey reported above supports previous research from a few years ago when it was found that 20% of people would not buy a property if it had slow internet speeds. 

Similarly, the lack of super-fast internet is often a deal-breaker when it comes to house hunting with many prospective buyers viewing the Wi-Fi connection more important than the number of bedrooms. 

Whilst the size of a property is still important, Estate Agents must now recognise that for many house hunters the quality and speed of the internet is now on par with other deemed essentials. In Scotland and the Southwest, some prospective house buyers value the availability of high-quality broadband above everything else – Even house size. 

Estate Agency and Estate Management clients are least likely to compromise on high-quality broadband when looking for a new home. Decent Wi-Fi was deemed more important than local amenities and space. 

In addition to this, homes for sale that had a worse connection could see Estate Agents selling at approximately £5K less, based solely on whether a home had access to a 300Mbps connection or not. 

How Many Homes Have Access to Full Fibre? 

According to Ofcom, 20.7 million UK homes, or 69% of the total, have access to full-fibre broadband. This represents a significant increase from 17.1 million homes (57%) in September 2023. 

Specifically, Ofcom’s Connected Nations report in July 2024 showed that:

  • Full-fibre coverage has expanded to 69% (20.7 million) of the UK’s 30.1 million homes. 
  • This is an increase of 12 percentage points (3.6 million premises) since September 2023. 
  • Full fibre is more prevalent in urban areas (71%) than in rural areas (52%). 
  • Gigabit-capable coverage, including full fibre and hybrid fibre coaxial (HFC) cable, has reached 83% (25 million) of UK homes. 
  • Northern Ireland leads the way with 93% of homes having access to full fibre. 

SpeedScore from Geekabit Wi-Fi Experts

With over a decade of experience providing connectivity solutions to UK markets, Geekabit saw how house buyers, tenants and hospitality customers are getting more tech savvy and starting to ask Estate Agents and Estate Managers questions about internet speeds and reliability.

Thus, we launched our innovative Internet Connectivity Measurement Platform – Geekabit SpeedScore. 

This gives Estate Agents and Estate Managers a variety of tools to help provide an independent certification of internet speeds and connectivity. Ideal if you’re trying to make a sale by proving the speed and connectivity of a property’s internet. 

Whether it’s a high end luxury property or the dream home of the average buyer, a clear, concise and accurate presentation of a property’s broadband could be the leverage to close that sale. 

You can read more about SpeedScore here. 

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6 GHz Wi-Fi on Cruise Ships? Cisco Petitions FCC to Allow It

A new presentation from worldwide technology leader Cisco is appealing to the Federal Communications Commission to allow 6 GHz low-power indoor Wi-Fi operations aboard cruise ships. You can read their petition in full here. 

The Federal Communications Commission (FCC) is an independent agency of the United States government that regulates interstate and international communications by radio, television, wire, satellite, and cable. It plays a crucial role in managing the nation’s communications infrastructure and ensuring fair competition, public safety, and media responsibility. 

Cisco and the FCC met last week where Cisco delivered their presentation appealing for 6 GHz to be allowed on cruise ships. 

In their report, Cisco say that 19 million passengers per year are transported by the cruise industry in the US, and growing at a rate of 4.5% every year.

Why is the 6 GHz Band Not Allowed on Ships? 

6 GHz was originally prohibited on ships in order to protect EESS remote sensing measurements across the oceans. 

EESS stands for Electrical Energy Storage System. It’s a technology that captures and stores electrical energy for later use, like a rechargeable battery. These systems are important for ensuring reliable power supply. 

However, EESS has now moved away from the 6 GHz band, making the restriction redundant. 

Back in 2023, the World Radiocommunication Conference decided to migrate EESS ocean sensing operations out of the 6 GHz band, making the original 6 GHz prohibition obsolete.

EESS operations are to transition to 4200-4400 MHz and 8400-8500 MHz frequency bands. This allocation of a new frequency has meant that there is already support for lifting the prohibition on unlicensed operations. There is a clear legal framework that enables the targeted Wi-Fi exemption for cruise ships. 

There are existing statutory definitions that the FCC can rely on that distinguish cruise ships from other types of boats and vessels. For example:

  • Cruise ships must be over 100 gross tons in weight, 200 feet in length, carrying more than 12 passengers. 
  • Vessels must travel defined routes lasting over 24 hours on high seas, embarking passengers in U.S. territories. 
  • Charter vessels and tour vessels must weigh less than 100 tons gross, making them statutorily distinct.
  • Cruise ships include multiple decks, restaurants, bars, spas, casinos, resembling hotels more than boats.

Why is 6 GHz Connectivity Needed on Cruise Ships Out at Sea?

Whether you are a seasoned cruise ship guest or have never cruised out on the open ocean, you might question the necessity of needing connectivity when you’re not in port. 

Allowing 6 GHz Wi-Fi whilst out at sea not only enhances the cruise experience for guests but also provides reliable connectivity to support critical ship operations.

6 GHz Connectivity for Guest Services on Cruise Ships

They might be on holiday but passengers are likely to still want to stay connected. Let’s face it, we tend to feel a bit lost when we don’t have a reliable connection at our fingertips. Cruise ship passengers will still want the opportunity to:

  • Stream movies from ship data centers 
  • Experience AR/VR for gaming
  • Rely on a connection for dining and retail purposes  
  • Access advisories
  • Communicate via the ship’s app
  •  Make Wi-Fi calls 

Any business in the hospitality industry strives for the best possible guest experience. Wi-Fi is a huge part of that, whether you’re on land or out at sea. 

A weak, poor or non-existent Wi-Fi performance at sea will affect promenade, pool, coffee shops, and other on-board guest services.

Reliable 6 GHz Connectivity for Ship Operations

Cruise ship guests might be on holiday but the crew members are not. Those that work on cruise ships will rely on a strong, reliable connection for a range of things. 6 GHz will provide Wi-Fi connectivity to facilitate:

  • Real-time access to navigational data and weather forecasts via Wi-Fi 
  • Sensors to monitor engines, ship systems, facilities, and security applications 
  • Communication between cruise ships, port authorities, crew members, and passengers 

Over 4,000 access points are deployed throughout cruise ship hallways, ceilings and cabins to help support all of the above for both guest services and ship operations. 

Allowing the 6 GHz band on cruise ships will enable wider channels for optimizing operations and the avoidance of excessive collisions.

Why is Cisco Interested in Cruise Ship Connectivity? 

Perhaps you’re wondering why Cisco is bothering to petition this? 

Well connectivity in the cruise industry actually has the potential to be big business. The network on a cruise ship typically:

  • Has 4000 Access Points
  • Supports more than 10,000 Wi-Fi devices
  • Provides connectivity for ship operations

Cruise ships are quite literally packed with guests, and whilst they might well be trying to escape what’s back home, no one can resist sharing that sunset selfie from their cabin window with the open ocean at their back. 

Cisco has a point and we’d agree that it is important to deliver the right high density connectivity onboard sea vessels. 

In the US alone, the cruise industry is worth $3.7 billion. 

6 GHz Wi-Fi on Cruise Ships

So if you’re a regular cruise ship passenger or you’re considering becoming a cruise ship guest in the future, you might just find yourself well connected via 6 GHz whilst on your travels thanks to Cisco. 

Wi-Fi whilst out on the open sea? Yes please. 

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Does Summer Heat Affect Your Wi-Fi? Your FAQ’s Answered

We’ve been enjoying much sunshine here in the South of the UK these last few weeks, complete with a mini heatwave back in April. Around that time some delightful media outlets were circulating articles, scaring internet users into thinking that the higher-than-usual temperatures were going to wipe out their Wi-Fi and block their broadband. So is this fact or fiction?

Despite the odd Spring rain shower here and there, we’re set for more warm weather over the next fortnight, so we thought it as good a time as any to set the record straight about Wi-Fi in hot weather and hopefully put your minds at rest by answering your frequently asked questions.  

“Will my broadband stop working in hot weather?”

The simplest answer is no. Hot weather is unlikely to disrupt your internet connection if you are exercising some common sense that you would extend to all electrical devices. In other words, if you keep your router out of direct sunlight then you’re not likely to run into heat-related problems. 

“Has a heatwave ever caused a Wi-Fi outage?”

Technically, the answer is still no. However due to an unprecedented and extreme (albeit brief) heatwave back in July 2022 where UK temperatures soared to 40 degrees for the first time, internet service providers did take measures to protect broadband cabinets. 

Over the course of 4 days, 2 of which recorded extreme temperatures, some ISP’s re-deployed engineers to monitor the cabinets and keep them as cool as possible. Hilariously, this included sheltering them from the sun with umbrellas and leaving the doors open to increase air flow. This novel approach in such unprecedented heat appeared to work, with no reported outages across various network providers.

“Can routers and other internet hardware overheat?” 

As we’re sure you are aware, most electronic devices emit at least a small amount of heat, and that includes your router. This means that theoretically, it is possible that your router could overheat in high temperatures. 

Thankfully, most manufacturers of said hardware take this into consideration when designing their devices, meaning that most are able to operate at temperatures of up to approximately 40 degrees (check with your manufacturer for specifics). 

There is a chance that devices and hardware could continue to function in temperatures exceeding their stated tolerance, but that is of course dependent on individual experience and will vary between manufacturers.

Let’s not forget that our broadband router isn’t the only device or piece of hardware that could struggle in high temperatures. Smartphones, tablets, laptops and other electronic devices could also experience problems if we were to experience a heatwave. 

“What happens if a router overheats?”

If a router becomes close to overheating or does indeed overheat, the first thing to happen will be an attempt to lower the heat output to protect itself from damage. This will likely lead to a degradation in performance instigated by the device’s processor and affect response times on the device’s user interface. This would likely then impact your LAN in terms of connection stability and Wi-Fi speed.

Most electronic devices, including routers, will restart themselves if they get too hot. Despite potentially causing your connection to drop, this should resolve itself quite quickly and cause minimal problems once it’s back online. 

Complete hardware failure due to overheating is rare, and certainly not something we would expect to see in temperatures sitting in the mid-twenties. We’ll check back in in July if we’re approaching 40 degrees again.  

Keep Your Connection Cool This Summer By Following These Warm Weather Wi-Fi Tips

Hopefully you are already in the Common Sense Club where you keep electricals out of direct sunlight and away from other sources of heat. Keep doing what you’re doing! 

Here are a few other tips to keep your Wi-Fi from wilting in the warmer weather.

  • Choose the coolest room possible to place your router. This is usually a room downstairs and with thick external walls. Of course, the coolest place in the house may not be the most conducive to a reliable, strong connection throughout your home so you will have to weigh up the pros and cons.
  • Locate your router on a surface that enables good air flow and the ability for heat to escape. Wall-mounted can be a great option, although do bear in mind whether the wall is south facing and radiating absorbed heat from outside.
  • If we were to experience a heatwave similar to the one in 2022, then purchasing a cooling mat for your router could be a useful option. An similar alternative would be to point a standard fan in the direction of the router to keep the air as cool as possible and improve air flow around the device.
  • Did you know that you can disable non-critical router services? If not then perhaps it’s best you don’t try. If yes and we’ve just reminded you, then you could try lessening the load, thus reducing heat output and hopefully increasing functionality in extreme hot weather.
  • If your router is overheating due to indoor temperatures and you don’t actually need it to be switched on, then consider turning it off for a while to cool down. We do not recommend doing this often (not more than once in a day) and especially not if you are on an DSL/ ADSL/ FTTC connection.
  • In general, older devices are less tolerant to heat and are more likely to overheat. It could be worth considering replacing an old router for a newer model if you encounter persistent connection problems in hotter weather. 

If the temperature outside is pushing 40 degrees like July 2022, then it’s likely you’ll be hanging out by the fridge door and/or dousing yourself in ice water. These might cool you down but are definitely not recommended for your router unfortunately. 

If your house is 40+ degrees and your router is struggling to function then it might be time to step away from the internet and go outside to find a shady spot with as much breeze as possible. 

But for the time being, let’s enjoy these comfortably warm mid-twenty days with a strong, steady Wi-Fi connection in one hand and a cold beer in the other.

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Can Wi-Fi Extenders Just Stop Working?

They can indeed. And it can be handy to know the signs if an extender is about to fail.

Disclaimer: Here at Geekabit, we don’t actually recommend Wi-Fi extenders as a solution to Wi-Fi problems. There are usually other more effective solutions that can be put into place with a little help from Wi-Fi experts like ourselves. However, we also know that people don’t always heed expert advice… So, here are some useful tips to keep in mind if you do go down the Wi-Fi extender route. And if that doesn’t work, you’ll know who to call. 

Just like other electronic devices, Wi-Fi extenders can fail. Whilst they do tend to last a decent amount of time and generally don’t need too much maintenance or repairing, they still won’t last forever. As with anything in the tech world, components will start to wear out and older extender models will become obsolete with the emergence of new technologies. Let’s take a look at some of the main issues that could stop a Wi-Fi extender from working.

Why has my Wi-Fi Extender stopped working? 

There could be a number of reasons why Wi-Fi extenders might stop working earlier than you would expect. The number one reason for a Wi-Fi extender to break down is heat. 

Overheating

Like other electronic devices, Wi-Fi extenders generate heat. However, they don’t have fans or anything else to keep the heta from building up, so rely on passive cooling. This can be a big problem when they are switched on all the time, never getting the chance to cool down. 

To prevent a Wi-Fi extender from failing too soon due to overheating, there are a couple of things you can keep in mind. 

  • Place the Wi-Fi extender in a place where there is plenty of air flow around it e.g. an open book shelf
  • Avoid places where there is less air flow like shelving units, cupboards, cabinets or enclosed spaces

Dust

How often do you clean your Wi-Fi devices and hardware? A simple, regular clean of your Wi-Fi extender can help extend its life. Whilst we wouldn’t recommend taking a Wi-Fi extender apart to clean inside it, it’s definitely worth the effort to check the vents on it and blow away any dust.

New Technologies

As with any kind of Wi-Fi hardware, things do become obsolete over time as new technologies are developed and introduced to the market. 

A popular reason for people to replace their Wi-Fi extenders is to make sure that their extended network is as fast and can handle as many devices as their primary network. 

When should I replace my Wi-Fi extender?

If everything is working to your satisfaction, then there’s no need to replace anything. However, if you’ve been googling ‘do I need to replace my Wi-Fi extender?’ then you’re probably already experiencing problems and looking for the solution! 

Preemptive replacement of Wi-Fi hardware would usually be for crucial network components, for example, your router. Wi-Fi extenders aren’t usually as important, so there’s usually no need to replace them until they break. 

However, if you are relying on your Wi-Fi extender to provide internet access to parts of your home or to devices that must be connected (for example, perhaps a garden office or CCTV cameras) then you may feel it’s more important to stay ahead of problems and replace them before issues arise. 

There isn’t really a set time frame for replacing a Wi-Fi extender – They can last for as long as ten years, maybe more. But there will come a time when internal components will start to fail as they naturally start to degrade. In scenarios like the above where your Wi-Fi extender is fulfilling a vital function, you might want to consider replacing it on a shorter timeframe e.g. every 5 years perhaps or when you notice any reduction in performance.  

Can I tell if my Wi-Fi extender is starting to fail? 

Unfortunately, there’s rarely obvious signs that a Wi-Fi extender is beginning to fail. They tend to work one day, and not work the next. There may be some clues that it’s starting to degrade, which we’ll outline below, but this may not always be the case. 

Possible signs that your Wi-Fi extender is starting to fail:

  • Having to regularly reset the Wi-Fi extender. Whilst doing a factory reset may fix the issue, if you’re having to do this a lot then it’s probably time to consider replacing it. 
  • Difficulty connecting to the Wi-Fi extender. If interference isn’t an issue, but your devices are having trouble connecting or staying connected then it might be time to replace the extender. 
  • Slow internet speeds. If your connection is suddenly slower one day, then there is likely a problem with the extender. Also bear in mind that if your extender is older than your router, then it likely won’t support the latest Wi-Fi technology available to your router, hence causing a slower connection in the extended area. 
  • Dropped connection. If you can connect a device to your primary network, but it drops out when connecting to the extender then there is likely a problem with the Wi-Fi extender. 
  • Error lights. If lights on the extender are the wrong colour, flashing or not on at all then there is likely an issue. Check the manufacturer’s instructions to find out what the lights mean and how to resolve the problem. 
  • Unable to turn the Wi-Fi extender on. It may have overheated, so let it cool down and then try again to turn it on. You could also try plugging it into an alternative outlet. Pressing the rest button may also help with this issue. If after trying these things it still won’t turn on then it’s probably time to replace it. 

How can I help my Wi-Fi extender last longer?

No hardware can last for ever, so eventually all Wi-Fi extenders are going to fill and need replacing. That being said, there are some things you can do to take good care of it and help it to last as long as possible. As we noted above, the most common problems are caused by heat, so the main solutions lie in keeping the gear cool. 

Help your Wi-Fi extender have a long life using these tips:

  • When you’re setting up, always place your Wi-Fi extender in a well-ventilated area. Never place it in an enclosed space like a closed shelf or cabinet. Not only will an enclosed space block the Wi-Fi signal, but it will also cause the extender to get hotter than necessary, which will shorten its life. 
  • Use a surge protector in the same location as the Wi-Fi extender if possible. This can help stop voltage spikes which can cause severe damage to a Wi-Fi extender. 
  • Regularly give the extender a clean and remove dust by dusting the outside of it and blow dust from the vents. Dust build-up can also contribute to overheating.
  • Sometimes firmware updates from manufacturers can help keep performance at its best. If you notice worsening performance then it’s worth trying to install a firmware update (if there is one) to help speed up an older Wi-Fi extender model. 

Is my Wi-Fi extender causing network issues?

Problems with Wi-Fi connectivity and speed are the first clues when it comes to identifying if a Wi-Fi extender is failing or starting to fail. 

Got a unique SSID for your extender? Then you’ll notice right away that you’re having problems connecting to it compared with your primary network. 

Using a mesh network? If you’re using the same SSID and password for your extended network as your primary network or using a mesh network then you might notice you have connection trouble or slow internet speeds when you’re in the extended network area. 

As you’ll remember from our disclaimer at the start of this article, here at Geekabit we don’t recommend Wi-Fi extenders. One of the reasons why we don’t is that they can cause problems for your network even when they’re working. 

One of the biggest problems with Wi-Fi extenders is that they can actually cause interference on your primary network if they’re running on the same channel. So by trying to extend your network to a further area of your house and garden, you could be jeopardising your main network connection. 

This issue is reduced when using a mesh network as they create one big network where devices are seamlessly passed from one extender to the next. However, your bog-standard Wi-Fi extenders can cause real issues with your main Wi-Fi router if they’re operating on the same or overlapping channels. 

If you’re trying to create a reliable network across a large space and finding a regular router isn’t quite cutting it, then it might be time to call in the experts rather than reaching for the extenders. Give our friendly Wi-Fi engineers a call and we can identify the best Wi-Fi solution for your premises.

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Vodafone UK Named as London’s Best Mobile Network by Net Check Study

A recent network benchmarking study looking at 4G and 5G performance (for broadband and calls) across London has named Vodafone UK as the top performing network. 

Based in Berlin, NET CHECK completed their London study of mobile network performance and found that Vodafone achieved the highest number of ranking points – Scoring 932.83 out of 1,000 points.  

Who is NET CHECK?

NET CHECK was founded in 1999 to improve the quality of communication networks. Since then, NET CHECK has become one of the leading partners of network operators and infrastructure providers in the operation and optimisation of mobile and fixed communication networks of all technologies.

When and where was the network study conducted?

Between the 30th October and 7th November, a team from NET CHECK carried out a mix of performance based tests across all 32 London boroughs plus the City of London using Samsung S23+ smartphones. 

Covering 23 routes, the measurement technicians covered a distance of 1018km across Greater London whilst driving. The measuring equipment (SwissQual Benchmarker II (Rohde & Schwarz) and Samsung S23+) was placed in the roof boxes of two passenger cars collecting data on the performance of voice and data services during the tests. This approach allowed performance measurement for all the operators simultaneously and at the same locations. 

How did the network study allocate points?

As we said above, the maximum number of points a network provider can rank is 1,000. This is earned by a max of 350 points for voice services and a max of 650 points for data services. 

The testing involved a range of both voice and data services, with categories including:

  • Accessibility
  • Reliability
  • Speech quality  
  • Mobile broadband speed-tests using customer applications such as the browsing of popular web pages, video streaming and more. 

Sample wise, they collected approximately 15,700 data samples per operator to enable them to accurately analyse data services. For voice services, they made approximately 1,390 test calls. For each test call, they collected 12 speech samples which resulted in approximately 16,600 speech samples in total.

Which networks were close behind frontrunners Vodafone?

As we stated above, Vodafone ranked the highest in terms of points with 932.83 out of 1,000. 

Not far behind them was EE with 923.45 – Only about 9 points less than highest ranking Vodafone. 

In 3rd place it was O2 Virgin Media  with 834.16 points, with Three UK trailing behind its competitors with 757.82 points. 

You can see a summary of results from the study below. To have a read of the full report, head here.

With thanks to NET CHECK for all the tables and imagery, directly from their report.

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Starlink Delivers Best Latency in UK Compared with Europe, Finds Ookla

February saw the publication of one of the latest studies from internet benchmarking company Ookla. Their popular Speedtest.net broadband and mobile connection testing service looked at the performance of Starlink’s LEO satellite broadband service, covering locations across Europe.  

The good news is that out of all the countries tested, the UK delivers the best latency. The bad news is that download and upload speeds are poor here in the UK. 

A quick low down on Starlink Satellite Broadband

Here’s some quick-look facts to get you up to speed with Starlink and their low earth orbit satellite broadband service:

  • Starlink consists of almost 7000 LEO satellites
  • Around 2,800 of these are v2 Mini / GEN 2A satellites
  • They orbit earth at an altitude between 500 and 600 km
  • By the end of 2027 they plan to have added thousands more to their constellation
  • UK customers typically pay £75+ per month for 30 days, plus £299 for hardware and £19 for postage (this is on the Standard unlimited data plan)
  • This package promises Latency times of 25-60ms, downloads of 25-100 Mbps and uploads of 5-10 Mbps 
  • At the end of last year, Starlink had a global customer network of 4.6 million people (which had risen by 2.3 million from 2023). At the end of 2024, 87,000 of those customers were based in the UK (which had more than doubled from 2023 at 42,000). The majority of these UK customers can be found in rural areas. 

As can sometimes be expected from newer technologies, the changeable nature of rising customer demand and ability to launch new satellites to keep pace with that demand has meant that Starlink has seen a slight decline in performance here in the UK. 

This performance dip is also affected by differences in access to data capacity at local ground stations as well as regulatory access to the necessary radio spectrum bands which can vary from country to country. 

How does Starlink performance compare across the UK and Europe?

This latest report from Ookla has taken data collected during the last quarter of 2024 and enables us to take a closer look into how Starlink is performing, providing a useful overview across the UK and Europe. You can read the report here. 

The Good

The UK was top of the performance table when it came to latency, delivering the fastest server response times across Europe at 41ms. The slowest was Cyprus, with 144ms. 

When it comes to latency, Starlink has continued to improve in general. Between the last quarter of 2023 and the last quarter  in 2024, data showed a consistent trend of declining median latency across more than a dozen European countries. The UK, for example, saw a drop of 9ms (50ms down to 41ms) with similar improvements being seen in other countries. 

The Not-So-Good

The UK could be found in the bottom half of the performance table for average median download speeds and upload speeds (87.06 Mbps and 12.78 Mbps respectively).

The fastest Starlink downloads were in Hungary and fastest uploads in Romania. 

The Ookla report looking at data from Q4 2022 to Q4 2023 also stated that some of the steepest speed declines were seen in Central European countries when it came to median download speeds. Speeds fell by 31% in Germany (from 94.37Mbps to 65.44Mbps) closely followed by a 24% dip in Switzerland (going from 136.03Mbps to 103.88Mbps). 

But it’s not all bad news!

It would seem, from the data seen in the final quarter of 2024, that there signs of successive speed declines starting to stabilise. Early indications suggest a potential recovery when it comes to download and upload speeds. 

We’ll be interested to see whether this supposed trend continues to hold over the next few quarters to quarters, given the tendency for variability. 

Starlink’s performance set to improve

The broadband and wireless network community expect Starlink performance to continue to improve, with the up-coming SpaceX Starship rocket. This will give them the ability to launch significantly higher numbers of satellites, including the next generation V3 GEN3 bigger satellites that will be able to handle 1Tbps of capacity. This in turn will help them meet the rising customer demand. 

Watch this space. 

With thanks to Ookla for the graph images and Starlink for the main blog image.

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